The Hindu Complaints & Reviews

My annual subscription was paid on 17th Oct. and supply of paper started on 1st Nov. In November, for 4 or 5 days I did not receive paper. Now in Dec., from 5th Dec., I have not been getting paper. Tried to contact Vijayakumar, agent but he does not answer calls, nor gives reply through sms. Now what to do. Is there any other agent to whom the paper supply can be transferred as he has become unreachable. His No. is [protected]. Please reply. D.Venkateswaran, [protected]

I have subscribed (Yearly subscription) "the hindu tamil" on 22-nov-2016. The amount got debited from my bank account for the full year and i received an sms with subscription no: [protected] and stated that i will receive the news paper from 01-dec-2016 onward. But i didn't receive any news paper till now. I spoke to hindu customer care at[protected] on 01-dec-2016 and they said "we will speak to concern person and resolve the issue within 72 hours". After that there is no response from hindu. I follow up with the customer care daily. But till now i didn't receive any news paper.

Complaint no: 127240

I have paid full amount, because i trust hindu. But i am little bit nervous now. Try to resolve the issue by today and sent the news paper from tomorrow or refund my money back.

Following are my details,

Subscription no: [protected],
Name: gomathi shankar,
Complaint no: 127240

Address:

2/535, first floor, door no "c1", "b" block, "sundeep kala apartment", 2nd main road, sundeep avenue, chinna neelankarai, chennai - 600041.

Hi

I subscribed to the hindu in the month of nov with yearly subscription online, as per the communication email, i would start receiving the paper from nov 16, 2016. Today it's 3rd dec and till now i have not received paper even once.
I am so fed up with their customer care, every time a new person picks up and say they will call back back and resolve the issue with 24 hours. They never called and i have called more than 10 times now. I logged my complaint on 18 nov. I asked them to refund my rs 1530 if they can't deliver paper. This is so unfortunate that their helpline is so useless and they are harassing us by lying everyday and wasting our time on followups (They never call, we call everyday) if we had this much time to waste, we would have taken paper directly from vendors on our own instead of doing things online.

I have paid for one eyar subscription of the hindu and the home dleivery (Address given below) was supposed to be starting from 1 dec 2016..in spite of lodging a complaint yeterday and speaking to your field staff several times, the paper was not delivered on 1st dec as well as 2nd dec 2016. I do not now whether it is going to be delivered on 3 dec and subsequently.

What is the use of lodging the complaint with the hindu? I only hear empty promises. No one is even responding properly. Does it not amount to cheating the public? I

I would like to withdraw my subscription. Please arrange to return the amount to the address given below? I may have to go to consumer forum if i do not receive the amount by tomorrow

Regards

S ramachandran

Address : ac 92, second floor,
Ac block second street
Anna nagar west
Chennai 600040
(Near krishnaswamy college)
Ph : [protected]

News paper subscription no.[protected]. Paper delivery period 15nov to 15dec but still date not receive
I. Complaint customer care. Complaints registered no122856. But no responsibility your side. I am daily talked your coimbatore branch. Coimbatore kalapatti sales officer mobile no.[protected]. Phone call not attend your officer. Day by day. Your branch top to bottom not responsibility. Pls arrange my news paper needly
Regards
M. Duraisamy
5. N. G. R street
Subbiah garden
Kalapatti, _641048
Regards. Mobile number [protected]

Even after 2 months the newspaper not started to deliver to my home. Sent couple reminders but no response. I had a good opinion about the century old newspaper company The Hindu, but after reading, hearing and experiencing the poor response and irresponsible governance, i feel pity on the company.

Good Indian newspaper...as people in abroad will never have this kind of troubles. Super Hindu. Keep it down. People will answer as each reader matters on physical news paper.

Durai Kannaiyan
Subscription money handed over on 11th September 2016 with the agreement to have the paper delivered from Oct 01st 2016. But no luck so far.

Advise: Dont subscribe at any stall by The Hindu as they are fake.

Https://epaper.thehindu.com/ throwing error message

There’s a problem with this website’s security certificate
This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately.
unable to load the e paper for two days due to this security certificate error.
hope the issue is with the hindu site.
please reply .

Dear sir
I paid annual subscription from 1.11.2016. Due to some unforeseen circumstances we have to shift our residence to srirangamm on 27.11.2016. Request for arranging to deliver hindu in my new residence in srirangamm. If not possible please refund of my subscription for the balance amount.
My address in srirangamm:
7, sr extension
3rd street, raghavendrapuram
Srirangamm.620006.

I paid for "THE HINDU" Print yearly subscription on 9th September. I haven't received a single copy of newspaper till date. I tried calling to customer care but of no use.
After sending mail to customer care I got a complaint reference number 111693. But no update on this even after 30 days of registering the complaint.

Details:
Subscriber ID : [protected]
Hindu Reference ID : W20160909ESUB0037
Amount [ INR ] : 1188
Citrus Bank Reference ID : CTX[protected]
Date of Transaction : Fri Sep 09 14:17:47 IST 2016

Dear Team,

This is the Lethargic Approach shown by your Team Members for an Annual Subscriber like me for both the versions " English and Tamil ".. This is about the complaint which I have registered for not receiving THE HINDU on October 1st and I have intimated to one Mr. Kannan [protected]. The thing is that it's not about the non-issuance of daily magazine but about the false commitments and non -relevant informations to us like " I have to put petrol for 100 rupees", your house is too far to deliver, I have informed the local agent, Definitely I will give it on 15th october etc., etc., but till date there is no genuine response. Since I find some time today to share my views on it for a reputed NEWS BARON like your's this is all, looks awkward. Sorry to mention this word. I am a resident of Nagamalaipudukottai, Madurai and my address is Plot No; 9, LG nagar, Madurai -19. On my own will I have opted for this Annual Subscription and recently I have bought MS - book devoted to the Musical Legacy of India. My concern is about the Mis-management and i don't know whether this mail will give a solution for subscriber's like US. Expecting your acknowledgement and revert and necessary actions taken regarding this Lethargic treatment provided to us.

I have made subscription for business line on 12 th august 2016 and paid amount. I wasn't receiving newspaper. I got a reply that newspapers cant be supplied due to service not available in locality and hence will grant refund of the money paid ll grant refund as service is not available at my locality. But i have not yet recieved my refund.
Payment information

Subscriber id : [protected]
Hindu reference id : w20160812esub0043
Amount [ inr ] : 915
Citrus bank reference id : [protected]
Date of transaction : fri aug 12 13:54:06 ist 2016

Subscription number is [protected].

Hi team,

I had subscribed to the frontline magazine last year october and payment done for one year. So far i have received only 3 copies of the magazine. My subscription is going to be ended this month. Request you to either ensure that i receive the magazine continuously for one year or refund my payment.

Seen advertisement 15 days before regarding your new book "india 500 tests" and had contacted your pondicherry office to purchasing the same. Since last 15 days i have called them 3-4 times but only one reply "this book is not received by pondicherry office." whereas same is available in city like chennai and even in salem. If you are not able to supply why do you advertise? Who is at fault at you end.

S. K. Tulsyan
Mobile :[protected]
E-mail : [protected]@gmail.com

Hi all,

I had applied for the hindu newspaper yearly subscription for home delivery. Below are the details. The location is Koramangla 1st block-Bangalore.

PAYMENT INFORMATION

Subscriber ID : [protected]
Hindu Reference ID : W20160912ESUB0012
Amount [ INR ] : 1188
Citrus Bank Reference ID : CTX[protected]
Date of Transaction : Mon Sep 12 09:10:08 IST 2016
You may notice that payment was done on sep 12 and paper was supposed to be delivered from 1st oct on wards.

I didn't get any newspaper till 5th oct. Then I raised a refund request twice for which complainant no is 11067, 11068.

Till today 20 oct I didn't get the refund money in my account and whenever I contact The hindu on[protected] they say" we have forwarded your request with priority and our back end team will contact you".
The back end team never calls and we feel like cheated.

This is to inform anyone who is willing to buy The hindu in Bangalore, please think 100 times as they will never deliver paper on time, even if they do it will be discontinuous as few of my friends are facing.

Also, my bad that even my friends suggested and even I saw many complaints in this forum, I decided to go ahead and buy The hindu.

To The Hindu team,

You are loosing our faith and even being a good news paper your commitment to people delivery services are poor and we will not reefer anyone to buy The Hindu. Please just refund my money asap and hope that part at least can be done quickly.

Regards,

UPSC aspirant, Bangalore India

I have paid subscription amount for one year in the month of October 2015. One year is going to be completed. Yet i have received only 3 copies of the magazines so far. There was no revert from the customer care even after i have send 2 mails recently. There is no option to modify the address online and i have requested for address change on mail and that is also not addressed. Please look into the matter

Subscription for the hindu english and tamil in septemeber but not yet received

Paid the amount to mr. Rakesh agent guduvancherry - [protected]
Name of subscriber - dr. R. Sridharan - [protected] subscribed for the hindu english and tamil
And dr. P. Sankar - [protected] subsribed for the hindu english
Amount paid on 9th september 2016
After repeated calls to agent and repeated mail to the hindu customer care no action has been taken still

The above subscription has not received a single issue

I hail from koramangala Bangalore. One of the marketing executive came to my residence with an offer of annual subscription of The Hindu - English newspaper @ 599.
Offer was good and they said, delivery will happen from 16th Oct 2016.
For past 3 days, I haven't received a newspaper. I received IVR calls and I mentioned that I didn't receive it.
But, I am getting no responsible response from either that marketing guy nor that CCE.

Please refund my money or provide service properly. This is not done!!

I have already paid annual subscription amount for The Hindu English newspaper. My subscription number is [protected]. But, on 2016/10/16 I did not receive newspaper. When I asked the agent, he says that the newspaper is over and not available. So, what is the use of making annual subscription ? Its worst service. Whats the use of getting newspaper from agents ?

I have subscribed to The Hindu newspaper on their website and made payment for 6 months. My subscription id is [protected]. I have not received the newspaper initially for almost a month. After a lot of follow up and mails, I finally started receiving the newspaper and the agent promised me that they would supply the newspaper for 1 year because of the inconvenience caused. The supply was very irregular. I have raised a lot of complaints by calling the customer care and also spoke to the agent. From the past 20 days, I have not been receiving the newspaper. I have called the customer care, sent emails but the problem is still not sorted. Also, I started getting messages that my subscription is going to expire which means they are not going to supply the paper for 1 year.

So, effectively, on subscribing for 6 months, I have got the supply only for 3 months.

It is just useless to rely on the company website or any kind of subscriptions. Best thing to do is to get a regular supply from a local vendor. By doing this, we can pay the bill based on the supply at the end of every month. Also, I have lost total interest in buying or even recommending The Hindu to anybody. Going to shift to Times Of India from now on.

I paid rs 1188/ for the annual subscription of the hindu news paper
Payment information

Subscriber id : [protected]
Hindu reference id : w20160913esub0012
Amount [ inr ] : 1188
Citrus bank reference id : ctx[protected]
Date of transaction : tue sep 13 08:43:20 ist 2016

But i did not get the paper even for one day. It was supposed to start from 1.10.2016.