The Professional Couriers Complaints & Reviews

I have sent a courier on Oct 20 2014 from Bhopal to Bhubaneswar. But the shipment is still on transit from DElhi to BBS for about 2 months and it is still on transit as you can see it here tpcindia.com/tracking.aspx?id=BHO366236 They have actually stolen and not interested in taking responsibility about it. What courier company does that. When the regional office in Bhubaneswar was contacted they said to contact Bhopal and Bhopal is contacted they said to contact Bhubaneswar. What type of game. Nobody has a clue about anything. The staff are simply dumb and uneducated people. companies like this should be banned to exist. If you call their customer care they simply will ignore not respond to your call. They are extremely unprofessional. I sincerely request everybody to never ever use Professional courier. Smruti Ranjan Behera [protected]

I booked one medicine parcel on 25/11/2014 from Thanjvur to Banglaore, Till date (04/12/2014) they have not properly tell about the state of the parcel, After made many calls, today they said the parcel returned with non locating the mail address, I need judicial remedy for this type of non response with our cost.

I had sent a letter by courier from Kolhapur to Dombivili on 6/11/14 by Professional Courier vide KHR896017. This courier was delayed beyond reason and finally on 13/11 - I personally went to the Courier office in Thakurli and took delivery of the letter and gave it to the recipient. Why it takes 7 days for a courier to reach from Kolhapur to Dombivili sans logic and Courier company has not given any reason for this delay. I have sent them a written complaint by email on 14/11 and despite several reminders have not recd. any information in the last 15 days. Want to take legal action against the Courier.

Dear Sir, we consigner have received a shamed, complain regarding misbehaviour from the person of profesnal courior person at time of delivery. consingee had received a fully opened parcle of 14kg without any invoice or box, it was in bag, so he complained to the delivery person, the delively person so rudly told, we are not responsible for any demage, next time dont send in this courier. We are manufacturing company in jamnagar since 20 years SHIVAM BRASS PRODUCTS & dealing with profesnal courier since many years, consignee has told not to send any cover or parcle in this courier. IF ANY ACTION IS NOT TAKEN IN THIS CASE WE WILL STOP FURTHER DEALINGS. PARCLE TRACK DETAIL : JNR 1400 5159 DELIVERY BRANCH PHONE NO.[protected] /[protected] CONSIGNER DETAIL: SHIVAM BRASS PRODUCTS www.shivambrass.com UDAY CHANDARANA[protected]

My Docket no LKO[protected] has been opened and material inside that was put into a sack ( gods knows where the bag went) and delivered to me and also many items are missing. I tried your customer care but its not working. The parcel was booked for air delivery on dt-29/oct/14 and delivered to me on 11/11/14.

Hi, MAA[protected] has been booked on Nov 5, 2014 at Chennai and it reaches the Bangalore Marathahalli on Nov 6. After 2 days also it's not delivered and when contact to Marathahalli deleiver center they said it'll be delivered on Monday else come and collect the consignment. As a customer i'm expecting a good service. If i'll collect the same on their deliver centre then what about their service and why i have to pay money to them. I had the same kind of experience on Tamilnadu also.

Hi, My Father sent a watch through Professional couriers from Salem to chennai.My wife received the courier and checked.she was shocked by seeing that empty cover.It costs around Rs.2000/-.When my father enquiries about that couriers they are telling to give a letter for theft of the items. I enquired Chennai office regarding the courier they are saying that we don't have any control you have to ask Salem office.I asked them to check the peoples who carried the items (it may be 2 peoples or 2 branch office) they told that we cannot do that and we don't have those details(Surprising). Better you can check with Salem office . Written Letter given to the Salem Courier office.what is next step? Is there no way the Courier office can track the people whoever carried the items.Same reply is given to all the people who faced this situation

I had a poor experience with Professional courier, so i have made a screen shot of the details and the status of my courier and sent the mail to [protected]@tpcglobe.co.in & [protected]@tpcglobe.co.in and cc to [protected]@tpcindia.com & [protected]@tpcglobe.com on Oct 18, 2014 at 3:01 PM There is not even a acknowledge mail from the Professional courier end till this date. This doesn meant Customer has no other work than to drop a mail to you. Hope atleast I will get a reply to this mail. Thanks

I got a parcel from Kolkatta (Diwali sweet) to Bangalore and it was fully damaged. I didnt accept the parcel (CC_No : ccu[protected]. Though they charged Rs.150 for this delivery and it was not delivered properly. I would like to raise a complaint against this.

Dear sir, This is to inform you that I Bikramjit Chakraborty recently I sent a package(consingment no. CCU[protected] containing important items to one of my relatives on 18th October who presently lives in Jharkhand, Ramgarh, through professional couriers from their Baruipur branch. But nearly a week or more passed the package was not being delivered. I am shocked to find out that when ever I try to contact their kolkata office they are not able to provide any information regarding my parcel. Moreover they assist me by giving me the number of their Ranchi professional couriers office and tells me to contact them. But when ever I call them they say that its wrong number, now I am totally hopeless, I really think this is a fraud company and there are many more victims like me. Please look upon the matter and kindly help me out if possible. my contact no. [protected] email- [protected]@gmail.com Thanking you.

TO WHOMSOEVER IT MAY CONCERN My name is Varun Rajarangan. I am from Trivandrum, Kerala. I had ordered an oscilloscope from techtronix banglore. Unfortunately they sent me through Professional courier. The parcel reached their office which was very near to home. The called me and told me to take it from their office. Since I work in technopark, I was not in a position to go there. So I asked them to deliver to my house which was less than a km from their office. They refused to do so. So I asked them not to close the office till 5:45pm... so that i can collect the parcel. But these stupid people closed the office at 5:20 pm itself... I am terribbly disappointed by this kind of service. They could have delivered to my home. Please tell to change their name to UNPROFESSIONAL COURIERS...

Hi, A parcel was shipped on Oct 10 2014 19:13:11 from Satyamangalam to Bangalore. Today is Oct 21 and it is still not delivered. I'm following up with the bangalore office. When I called the Bangalore office today (Oct 21), the lady who spoke to me says they don't know when the parcel will be delivered and was very rude. This is really causing lot of mental stress.

My brother has booked a parcel at Kurnool (Andhra Pradesh) Professional courier branch office to send to Pune. He has put 7 small boxes in a big box made of card board. The professional courier head office in pune, initially told they will deliver at my place, but later they called me to pickup my parcel from their branch office at Nanded Phata, Pune, since they don't have delivery to my place, but their website shows they have service and door delivery to my place. After collecting my box at their branch office, I have opened at my place. I clearly see a long cut at the side of the big box and one box is missing. The box contain some solid food item (Sweets). My brother told me he packed the big box with brown cello tape. But the profesional courier staff, packed with another thick plastic cover, to close the cut they made. this is a clear theft case by professional courier staff, I request you all please don't choose Professional courier to send any of your Parcels. I request the authorities, to file a theft case against the Professional courier staff and ban the company from the courier services. I will give all the details, if you want to further proceed to file a theft case against these culprits.

Hi, I sent one mobile from Bangalore to Bhatkal via professional courier service on 13/10/2014. The parcel reached the destination on the next day and my friend opened the parcel in front of the courier authority. Parcel was empty and Mobile and memory card of worth 6000Rs and 750Rs were missing. Even the parcel weight got decreased. I tried calling Professional courier helpline and didn't get any help from them. They are switching off their helpline no i.e. [protected]. Docket no is BLR74811989. So help me to get my things or money back.

COSIGNMENT NO 12754, FROM PIPIL (ODISHA) TO HYDERABAD IT TOOKS MORETHAN 20 DAYS TO ARRIVE AFTER REPEATEDLY COMPLAINNING, AND SOME PAPERS AND ONE RAKHI ALSO KEPT AWAY WHICH WAS CLEANLY UNDERSTOOD FROM CUTTING AND STICKIRING AGAIN.NO ONE LISTING IF I AM CALLING FOR COMPLAIN.MOST OF THE LAND LINE Number GIVEN ON THERE SITE ALSO ARE NOT WORKING.

Ref: Delivery of a parcel ( Order No.[protected] from FabFurnish. I received a call from the number +[protected] Professional couriers in Gurgaon today at 13.53 Hrs IST. To start with, the man who called me spoke to me in a disrespectful manner and this clearly shows that he has never learnt how to speak with a lady. It was about the delivery of a parcel that I had ordered through FabFurnish. He asked me in Hindi whether I had received a parcel of '2393' (2393 ka parcel mila aapko?) I asked him what '2393' was. Whether it was the item number, the order number or the price for which he rudely replied in words 'two thousand three hundred and ninety three ka baath kar rahaa hoon mein'. I told him politely that I did not understand what the number referred to and I also told him that I place at least 10-15 orders every week and I could not remember these numbers. Without answering my question he banged the phone down rudely. What is that man's problem? Doesn't the company pay him his salaries on time? Is this how 'professional' the company Professional Couriers is? When will these people learn ?!

The professional courier has delivered my consignment BLR[protected] to wrong address 0N 30/09/2014 The consignment was destined to Whitefield Main Road. The tracking shows that it has been delivered to destination “kormangala 2nd block”, I have tried to reach their customer service on all the numbers listed on their website and none of them is getting answered. I have also called corporate office number and no one responds to that too. please help me to get my items back.

a packet was booked in kolkata on a Saturday and it was suppose to be delivered in kanpur u.p. on Monday but it didnt get delivered. i called them up and they asked me to call up the head office in kanpur again i was asked to call up the head office in delhi and from there i got the message that the packet will be delivered tomorrow that is on a Tuesday at around 2.00 pm its Tuesday again and yet the packet is not delivered and when i called them up again i had to follow the hierarchy call up the local office than the head office in kanpur and than in delhi and now they are saying that the packet will be delivered tomorrow that is on Wednesday. i hope it does get delivered but is this what we call a courier service i mean if i would have asked them to post the packet via Indian post, i guess it would have been delivered by Tuesday and to add a cherry on the cake this so called the professional courier has so pathetic staff and people who answer your call. they will not even resolve your query and will just hang up the call on you and if a frustrated person raises his voice they will start using abusive language as if they are doing a favour on you. the professional courier has super pathetic customer service, extremely bad network and you just cant trust on these people with your valuables...

Hi Sir

This is to inform about the extremely poor service rendered by your company in the past few months.

A parcel carrying important set of documents Parcel ID- BGM13084051 was couriered from Belgaum on 5th Sep 2014 but it is still not delivered to my residence at Whitefield Bangalore(FYI- Today is 16th Sep). Now coming to the worst part, after tracking it with the help of your office in Belgaum, I understand that it has reached the Ramgondanhalli office(which is Whitefield INDEED) on 6th Sep!!! Now to add more salt to shame, when I call up your office I get to hear abuses and slang in local language. Unfortunately for that goon/rowdy sitting there, I am also a local and understand that language very well. So my courier HAS STILL NOT REACHED!

And I have faced this for my last 3 couriers!!!


Status Enquiry made on Sep 16, 2014 at 21:20:06
Consignment Details
Way No. BGM13084051 Ref./Folio No Click here to view reference no.
Origin Destination

Delivery Details
Receiver Relationship/Designation
Signature/Stamp Contact No.
Date DRS No Not generated
Time
Status On Transit
Forwarding Details
Date/Time From TPC Station Activity
Sep 6 2014 11:23:45 BANGALORE Recieved at BANGALORE-RAMAGUNDANAHALLI
Sep 6 2014 08:55:12 BANGALORE Despatched to BANGALORE-RAMAGUNDANAHALLI
Sep 5 2014 20:35:37 BELGAUM Despatched to BANGALORE
Sep 5 2014 20:35:37 BELGAUM Despatched to BANGALORE

So now you see sir why the image of your courier company is getting impacted by your association with thugs like this person located in Ramgondanhalli office.

Hope that my voice falls on the right ears!

Thanks

Hi, I ordered from Amazon.in IAS Mains General Studies Chapterwise Solved Papers[protected] [ASIN: [protected]. My expected Delivery date was 10th Sept2014, when i tracked my order on 10th sept 2014 in tracking it was showing as transit and it was delivered at Kazhakuttam, Trivandrum office at 9th Sept 2014 . They neither contacted me nor delivered my order . When i called them on 13th September 2014, the lady's behaviour was very rude and denied to deliver at alternative location which was nearby or on my same address as was mentioned at the time of purchase mentioning that there was no one to deliver .I had already paid the courier fees and my item money, but my order was not delivered on the said date and place . I did not expect this kind of service from Amazon.in . I was really disappointed and lost my confidence from online ordering with amazon.in . I hope to get justice . NOTE:- Amazon Order id :[protected], Courier id :- del[protected] . Courier Location :- Kazhakuttam, Trivandrum Thanks, Sonali