The Professional Couriers Complaints & Reviews

The said consignment is under shipment process from Bangalore to Vikasnagar, Dehradun (Uttrakhand) since 20th May 2014, but till the date no calls are picked up at the Dehradun Office or no correspondence done from any personnel from Dehradun Office of the said agency. Contact Numbers received for establishing the contact any Dehradun office personnel (+91 [protected], +91 [protected], +91 [protected],[protected], but failed to do so against their arrogant work environment. On establishing contact with the Head office, no adequate response is received. Seeking help from this forum in this regard. Thanks Saurabh Aggarwal [protected] [protected]@in.com

Hi Sir i am staying in bangalore kundanahalli colony. Here, the professional courier team is not at all dispatching couriers. they are directly saying they do not have staff to deliver. this is too much. then why they collect money if they could not appoint staff ? requesting you to take some action regards vijay anandhan

Hi, I have sent the medical documents to Insurance company from Chennai to Mumbai on 7th Apr 2014.Documents needs to be submitted to the insurance company on or before 10th Apr 2014.But the documents have not been received by receiver till now..Due to this I have lost my claim amount. No one is giving proper response from courier office.

I have sent a courier via professional courier to Delhi on 28 as per their tracking mechanism it is still in transit and taken out of delivery still not delivered checked with the regional head office they are telling it is ben delivered checking with the local area where i have sent the goods they are telling will get back to and there is no sort of respnse from their end, They charged me 350 rs and stated that it will be delivered in 2 days still nothing happening docket number is PRO1056487.

Hai sir, I have send the courier, 27th march 2014, chennai to dindigul, courier boy missed the courier, I have call customer care no conform the courier will be missed, Properly i'm submite the letter, Till now not Proper responding, Plz conform the service, one of the worst service the professional courier, My POD No-MAA[protected]

I booked a parcel from pune to new delhi on 17th march. it was of 7 kg and they charged me 1050 rs which is very high. Even after charging premium charge the parcel has not reached its destination till 24th march evening.

They dont have a customer care number and their website is even more horrible. I booked 2 couriers and both docket number when i track them on their website the display message plz leave message and our customer care will call you, never received their call.

horrible service.

Hi, I have send parcel of 5 kg (receipt no. 44232) from navsari(nvs) gujarat, to bangalore on 25th February. It has been lost by Professional courier. so they told to write application for refund that I already gave. but still no replay from anyone. I talked to ahmedabad main branch they told its responsibility of Navsari branch. navsari branch is telling its bangalore branch responsibility. no branch are giving proper answer. Even i talked to ahmedabad branch and mailed to mumbai main branch but no one has replied . and after 25 days navsari branch telling we will give compensation only 100rs. Parcel contains approx. amount of 11, 000 rs. and they are giving only 100rs ?? It almost been one month. please help to solve issue

I sent a packet from Mangalore to Thiruvalla (Kerala) by Professional Couriers by Pro-Premium Scheme on February 19th, 2014. The assured delivery date was 21st Feb. This packet was not delivered on that day. I had to make several calls to get the whereabouts. Then after many days, on 15th of March, they returned the cash for sending the courier and on 17th March, they returned the parcel.This behaviour is clearly not professional like. I feel the company should change the name to Unprofessional Courier.

Hi, I'm Kawalpreet Singh, My mobile no. is [protected] and my email ID is [protected]@gmail.com. My company(Microland Ltd.) sent one courier through professional courier from Bangalore on 3rd mar 2014 and till date(11th mar 2014). I didn't get any response. Whenever i did call on there customer care numbers they didn't pick and sometimes they picked but they said we will see and back to you. But till date no response. When i go to professional couriers website and tracked it dispatched from Bangalore and delivered back to Belendur-Bangalore. My native place is Gharaunda(Karnal) - Haryana. It should delivered there but nothing happen. Pleasehelp those are the important documents...

Regards,
Kawalpreet Singh

The parcel was shipped on Feb 18 from Pollachi, Tamilnadu to Bangalore. It reached the Belandur, Bangalor on Feb 19 and it is sitting there from Feb 19 till date. When I called the Belandur office, the representative said they don't have delivery boy and vehicle to deliver the parcel. Only on Monday they will be able to deliver. What is point of running a courier service if they cannot deliver on time? The representative is not even worried when I said that I will complaining to the head office. Also, when I complained to the complaints office in Koramangala, the person said she will get back to me shortly and never got back to me (we live in such pathetic state were the customers are treated very badly and rudely). Hope Professional Couriers head office takes some responsibility and offer good servie to their customers.

Sir, I have booked a shiment from Bangalore to Jeypore Orissa on 22nd Jan'14 and haven't received the same till date. Shipment number is: BLR32774066 I have lodged a complaint on 31St Jan'14 with complaint number 2718. I have been calling them multiple times and multiple locations asking status but still there is no sign of receiving the shipment. Status on their web-site shows, shipment is dispatched to Koraput from Bhubaneshwar on 27th Jan'14 and when we called Koraput they are telling we haven't received the shipment. Please help us in this matter.

Now a days any courier national wide it eraches with in 24hrs. where as I sent a local courier in bangalore though Professional couriers on 24th Jan till today it havn't reached its destination where the destination is local, upon calling to know about the delay no body responds the call, if at all somebody responds also to the numbers given in website, they give few other numbers where nobody responds. I am mentioning this not only to raise the complaint against Professional couriers but also to suggest people not to go with Professional couriers ever.

Hi, My name is Subhash Kamble, from Athani-591304, Dist-Belgaum, State- Karnataka. On the behalf of my dad, i am sending this complaint. My Dad sent one courier on Monday 20th Jan 2014 from Athani to Bangalore through Professional Courier. Today is friday and after 5 days also my courier was not yet reached to me. I have checked in professional courier website and found that it was reached to Bangalore on 22nd Jan 2014 but afterwords the branch peoples are sending it to the other branches and vice versa. Right now these things are happening till now. Even i have called to the two of the branches (Marathahalli & Kundanahalli) to enquire but still they are telling to contact other branches and vice versa, So i tried to call Bangalore customer care number around 10-15 times and they are also not picking the call. One time they picked the call and told, the server is down, call later. Looking on the status in their website, no branches are taking responsible to receive the courier and deliver it to me. This is one type of negligiancy about their work... My Consignment number is : ATI708570 Mob: [protected] / [protected] Please see the attached screenshot for the same. Please do the needful. Thanks, Subhash K

Dear sir/madam my self Mohsin Satti from karad. i purchase shoes from action shoes by online shopping from dehli . they send my parcel through TPC- del[protected]. on same day . in online tracking system shows parcel received at karad on 28.11.2013 but not received at my place. after 2 day (30 nov.) i contact to TPC office karad they take my details and told me we well contact you letter. i track day by day upto 5 dec. on phone. they cant give me any answer. then i visited to office they told me we lost your parcel. i talk with main office kolhapur. they dont give me proper answer for same. my cell no.[protected].

My courier was carried out from Jabalpur to Pune and my Consignment No. is JLR5033584, and its been more than 20 days and I didn't received my courier. On tracking the courier it is showing that courier is on transit. The details received on tracking are- Nov 30 2013 08:56:56 SHIVAJINAGAR Despatched to SHIVAJINAGAR-TRG Nov 30 2013 08:21:42 SHIVAJINAGAR Recieved at PUNE I don't know why they are not delivering my courier to my address. And also sending mail regarding the delay in courier there is no response from the Professional Courier Customer Care.

I have couriered My TAB (TABLET PC) to Delhi from Mumbai through The Professional Courier Borivali East branch on 05/06/2013 for servicing to DEVANTE Mobile (receiver)but Devante Mobiles receipt of the parcel but the parcel only contained a charger and it did not contained my Tablet Phone.I have inquired about My TAB to The Professional Courier service representative but they are not providing any proper information.I have also sent the mail to director but they closed the matter.Kindly help me to cop up with this problem…

Hello Sir, Tracking Number: PRO764840. The post consist of documents which has to be submitted urgently, so it was a speed post made from Dombivili West Mumbai on 27-11-13 and on 29-11-13 a wrong post has been delivered by them to the receiver. An Ahmedabad Addressed post has reached Gurgaon, Haryana. I have been fed up by the Courier Service. I am attaching the photos of the receipt and the photo of the site tracking showing delivered and the photo of the received document by the receiver. Please help me get my document as soon as possible. I am worried to hell about it. Its very urgent. please do help me get out of this situation. I have tried contacting the professional courier contact numbers none are receiving my calls. I have mailed all the email ids shown on the site and no response till now. How can such a big courier company misplace a Ahmedabad post to Gurgaon and on top it the tracking number is wrong on the delivered post also when it is clearly written on it. Please help me.

Dear Sir,

We are baroda based co. many of our customer or venders are senging envelop or parcles through you, when we talk to your customer care office at baroda [ Ms. Archana] always we are getting nagative feed back or one answer we dont have service, when we ask for RM no. she is roughfly saying we dont have, know can any body from top management talk to me immediately or we have towrite to your HO, pl. confirm

Girish Dehade
Senior Manager Logisitcs,
Industries,
Plot No : 61. Opp Saishav School, ,
Gotri Sevasi Road,
Vadodara : 391101 [Gujarat ].
E-mail : [protected]@zydexindustries.com
Cell : [protected]
Direct Line :[protected]

dear sir, actually we are send lost 3 day back courier from Nash bommasandra bang lore to Nash nagaruru Nellamanghall north bang lore but still not reaches the sample already 4 days completed, I informed to concern person & call to him but nobody can't response. This is local supplier you take almost 1 week

docket no:

1 :BLR[protected]

2: BLR[protected]

DO NOT book your couriers through PROFESSIONAL COURIERS. They are UNPROFESSIONAL. They just lost my important courier. They are not bothered to answer me or call me. Legalities will follow. Meanwhile, people beware. Steer clear of (UN)professional couriers in your own interest and sanity. An important courier booked from Tamilnadu on 16/10/2013 has failed to reach Mumbai till date. The unprofessional barbers are not bothered to call me or acknowledge loss. They just wish I will forget the matter and they will continue in their cheating business unhindered. I will sue them and take them to task using all that is in my power. must not go unpunished. THE PUBLIC IS ADVISED TO NOT PATRONISE PROFESSIONAL COURIERS. THERE ARE MANY COURIERS THAT ARE ECONOMIC AND HASSLE-FREE. AVOID PROFESSIONAL COURIERS. WHEN THE PATRONISING STOPS, THE CHEATING BUSINESS STOPS. JAI HIND Venkatesh Naidu