| Address: Chennai, Tamil Nadu |
Sir
I had ordered a 32 GB pendrive ( SONY) vide ShopClues on 16/03/2015 and the same was booked/shipped by Professional couriers ( PROFSNL-OKL) on 18/03/2015
The details are as follows
Shopclues Order no – 42367779
Shipment / Tracking No – GGN40033916
Mailing / shipment address – Mr. Ram Jawahar M
Examiner, Patents and Designs
Patent Office, IPR Building, GST Road
Guindy, Chennai – 600032
Mob : [protected]
The same was delivered on 19/03/2015 at 4.30 PM, to the shipping address as given on shopclues., ie., Patent Office, IPR Building, Guindy, Chennai.
But the same was handed over to one of my colleagues as I was not present in my seat at that point of time.
On receipt of the same, however I came to know that the parcel / cover of the shipment has been tampered with / torn apart and on opening the same, I came to know that the content of the shipment., ie., the 32GB pen-drive was not present inside. My colleague also, did NOT notice the defect and had received it from the delivery boy without any enquiry.
Moreover it also has to be noticed that the delivery boy, even in the absence of myself being in the seat, he has not made any phone call and has deliberately handed over the empty carton over to my colleague
But I am deeply disturbed by the fact that I am encountering such a disturbing and offensive situation from a reputed e-com website ( shop-clues) and its courier partner ( Professional couriers) .
kindly help me in this issue, even the customer care in professional courier is not ready to listen my complaint.
Greetings of the day!!
With the reference the above mentioned subject I would like to inform you that a courier from Bhuj has sent to me (Vikash ojha @Baran) in the month of February but till now it’s not received at my end . and when I try to contact to concern person about it than I got mobile switched off and not getting satisfied feedback from there end .
Its company document that is sent to me and also urgent for me
please help me to resolve the problem. docket no for tracking is mentioned below.
DOCKET NO-BHJ1169925
A waiting positive response from your side.
Thanks
Vikash
Mob-[protected]