The Professional Couriers Complaints & Reviews

Hi all, I have courier a document to Chennai to Tuticorin, but they couldn't able to deliver in 1 day. Instead of delivering to tuticorin professional office, they have deliver to Tirunelveli professional office. If we call customer complaint,[protected], nobody is ready to help us.. Everybody is forwarding the call to same team... Im really pissed off. So please dont use this courier service...

Hi, Consignment No. TEN5065180 Last Saturday (26 oct 2013) I sent courier form theni to pune and I didn't get not yet the courier. 20 tiimes I try to contact the pune Professional Couriers head office But i didn't get proper response.They are not giving proper response for me. Following Phone nos I was contact. [protected] [protected] [protected] please give me your suggestion My contact no [protected] Thanks in advance Thirumurugan

I booked a courier from Bangalore to Ghaziabad.They promisse me it will reach in 4 days but after 9 days passed away it is still pending.I have call on all number of customer care & offices no. but could not get current status of my courier.They told me it has received in Ghaziabad office didn,t reach to destination.I think they have stolen my courier.these people are careless & fraud.So just want to inform everyone never use professional courier.this is an unfaithful service i[censored] don,t want to suffer then do not use this service either you will regret i think it is far better to use normal post or speed post instead of this ridiculous service.I will never use this service again in future & i will also try to aware other people about these fraud service.these people are irresponsible & shameless.

Complaint-
Hello,
My name is Ajay Singh Bisht and I am here to draw your kind attention into this matter that I have sent a parcel on 25/07/2013 through Professional courier, Nehru Place, Delhi and they promised me that my parcel will reach by 29/07/2013 but it has not been reached yet to its destination 5, wood street building no.5 Kolkata.
This company is not replying to my any complaint, I have tried to contact them several times but they are not providing me any help.
On my first complaint they told me that my parcel will reach by this date 1/08/2013 but my parcel has not been reached yet, after this date when I asked its head office(Naraina, New Delhi) manager Mr. MOhit Mittal ([protected]) he told me that my parcel has been seized by sales tax officers in Kolkata because of some reason. When I asked them a reason they were like, we do not know the exact reason for that but when we get any information we will inform you.
Till now I have not get any information regarding my parcel and now they have stopped picking up my calls.
My parcel does not contain any illegal item and I am not a sales person whose things can be seized by sales tax. Company has done a mistake, which I don't know exactly so please help me regarding this.
Please, look in to the matter and help me about my parcel as soon as possible.

Regards,
Ajay Singh Bisht
(New Delhi)

Consignment No. - DEL[protected]
complaint mailing address- [protected]@tpcdel.com
Complaint date- 29/07/2013
Parcel consists - 2 Belts
Value - Rs30000

MY contact info.- [protected]
Professional courier Nehru Place Mr sunil- [protected]
Professional courier Naraina (Head office)- [protected]
Naraina customer care no.[protected], 45723334, 45723329

Hi,


I sent a courier to Malapuram,Kearla on June last week. The courier got returned on Jul 11th. While i received the courier the item was missing.
The returned courier received by my office security. They told like while receiving the courier,the pack was wrapped and pined with professional courier return notice. Once i received that pack and removed that notice i saw it was opened and item was missing.

I raised a complaint on that day itself. They told that they will check and give update but after 1 week i didnt get any update. I mailed to them also regarding the same. For that i got the same reply. Again i called last day(30 jul 2013) then they cheked the price of the item which missed and they told that they will reply to my mail. But when i check their reply, in reply they mentioned that the missing item( mobile headset) wont accept in normal booking. and consignment was delivered in the same original packing as was received by them.


Could you please suggest a solution for this?


Thanks in Advance,
Ajay
ph: [protected]

Dear mam
Hope u have read entire correspondence before putting the reply that consignment has been delivered if not let me clarify u that we are complaining on fact that we recieved envelope but it's empty product inside it has been misplaced
And it's not the cost of thing which is forcing us to write u complaint by n again but the fact that this the way how professional courier is showing its reliability in market
Please look into the matter n revert otherwise we have to pursue with consumer forum not because our product has been misplaced but for the fact that this Peaple should not maintain trust in consigning goods through professionals
Hoping for positive action from your side
Thanks & regards

On Monday, 22 July 2013, TPC VPL wrote:
Dear Sir,

The said consignment has been delivered on 19/7/2013.


Regards
Rupali
The Professional Couriers
MUM/VPL
UNIT NO-123/128. 1st FLOOR, SAHAR CARGO ESTATE,
TARUN BHARAT SOCIRTY, ANDHERI(E),e
MUMBAI-400099.
TEL.NO[protected] LINES)
FAX NO[protected]
E-Mail ID- [protected]@gmail.com / [protected]@tpcglobe.co.in
Website- www.tpcindia.com


On 20 July 2013 17:29, TPC VPL <[protected]@gmail.com> wrote:
Dear Sir,

We need time till Monday on 22/7/2013 to update the status.

Regards
Rupali
The Professional Couriers
MUM/VPL
UNIT NO-123/128. 1st FLOOR, SAHAR CARGO ESTATE,
TARUN BHARAT SOCIRTY, ANDHERI(E),
MUMBAI-400099.
TEL.NO[protected] LINES)
FAX NO[protected]
E-Mail ID- [protected]@gmail.com / [protected]@tpcglobe.co.in
Website- www.tpcindia.com


On 20 July 2013 17:22, Dildar <[protected]@gmail.com> wrote:
Can i have any revert from your side.....?

Sent from I phone
Dildar

Begin forwarded message:

From: TPC VPL <[protected]@gmail.com>
Date: July 20, 2013, 10:48:55 AM GMT+05:30
To: Dildar <[protected]@gmail.com>
Cc: Vasneet Kaur <[protected]@gmail.com>
Subject: Re: complaint- Courier received blank

Dear Sir,

We received your mail we will revert you asap.


Regards
Rupali
The Professional Couriers
MUM/VPL
UNIT NO-123/128. 1st FLOOR, SAHAR CARGO ESTATE,
TARUN BHARAT SOCIRTY, ANDHERI(E),
MUMBAI-400099.
TEL.NO[protected] LINES)
FAX NO[protected]
E-Mail ID- [protected]@gmail.com / [protected]@tpcglobe.co.in
Website- www.tpcindia.com


On 20 July 2013 10:32, Dildar <[protected]@gmail.com> wrote:
Dear

Pls find the details

Sender: vasneet kaur
South indian bank
Bandra kurla complex
Mumbai

Receiver: dildar singh wadhwa
Hdfc bank ltd
26 A first floor
Kennedy avenue
Amritsar
143001

Mobile [protected]

Sent from I phone
Dildar

On Jul 20, 2013, at 9:38 AM, TPC VPL <[protected]@gmail.com> wrote:

Dear Sir,

kindly provide us the detail address of the consignee.

Regards
Shailesh Surve
The Professional Couriers
MUM/VPL
UNIT NO-123/128. 1st FLOOR, SAHAR CARGO ESTATE,
TARUN BHARAT SOCIRTY, ANDHERI(E),
MUMBAI-400099.
TEL.NO[protected] LINES)
FAX NO[protected]
E-Mail ID- [protected]@gmail.com / [protected]@tpcglobe.co.in
Website- www.tpcindia.com


On 19 July 2013 18:19, Dildar <[protected]@gmail.com> wrote:
[protected]@courier co

POD no is VPL[protected] not
BPL[protected]

Sent from I phone
Dildar

On Jul 19, 2013, at 5:30 PM, Vasneet Kaur <[protected]@gmail.com> wrote:

> BPL[protected]

This is to bring in your kind notice that a parcel has been booked in my name from Pune to Raipur on 16th July 2013. And it has been not delivered till date (4 days).

However it is the matter of great concern that it should not take more than 2-3 days but it has already taken 4 days & still when we do follow-up with local vendor they answer stating that it will take 2-3 days more.

I must say this is very poor service given by Professional couriers, even a normal post not take more than 3 days then what is the use of such courier services.

Client's Urgency for parcel should be considered & should be taken up on priority for any courier company - but this spirit cannot be seen here, really pathetic experience.

Loss of parcel by professional couriers.
Parcel Details - Recommendation letter from principal and HOD of college for higher studies and ID card and Wallet
Parcel No - BGK1054700
Source - Bagalkot
Destination - Bangalore
Recepient - Prateek Desai
Branch Responsible for loss - Bangalore ramagondanahalli Branch

Problem - Despite Loss of parcel i visited their office many times and they promised for reimbursement but their manager is not picking the call and process has not been started to provide reimbursement

sir/madam
i shipped one product from professional courier and someone just opened my parcel and tried to send it after repacking it but the party refused the parcel as it was weight less.
it came back to me and same even i can feel i did a complaint to them before a month ago but not getting any possible results from them.
i even called the customer relationship manager Mr. Umesh who said me to forward the bill and would take around 15days to process but still now no results.
Whenever i tried to call him he is not responding my calls.
i would be very helpful if you can help me out .

details of my shipment was BLR[protected]
It was returned back to me as was not accepted due to missing item.
iam even attaching the before shipment photos and after i got back i took pics .

kindly do the needful
with best regards
raj prasad

NOT DELIVERED ON TIME
Dear Sir / mam,

TRACKING NO. TRP1243431 I SENT AN DOCUMENT COURIER ON 10th MAY,13, WITHIN TAMILNADU AS PER YOUR COMMITMENT IT SHOULD REACH ON 11TH MAY,13 FOR THAT ONLY YOU ARE RECEVING 70 RS BUT TODAY 18TH MAY,13 TILL IT IS NOT REACHED TO CHIDAMABRAM IN TAMILNADU FROM TIRUPPUR. VERY POOR RESPONSE FROM CHIDAMBARAM PROFESSIONAL COURIER SERVICE, I TALKED 10 TIMES BECAUSE OF THE URGENCY THEY SIMPLY SAY NO PERSON IS THERE TO DELIVER AND KEPT AT THERE PLACE TILL NOW, MENTALLY I AM AFFECTED. THIS IS NOT THE FIRST TIME THAT CHIDAMABRAM PROFESSIONAL DOING IRRESPONSIBLE SERVICE IT IS THE 4TH TIME FOR ME. WILL YOU HELP TO TAKE ACTION ON THEM HOW TO DO IT? SHALL I GO TO CONSUMER COURT WITH ALL EVIDENCE RECORDED EVIDENCE WITH ME, THE CONTACT NO. WHO GIVE IRRESPONSBLE REPLY IS [protected] AND[protected], THE LADY WHO ATTENDED THE CALL SIMPLY SAY YOU GO CONSUMER COURT WE WILL DO LIKE THAT ONLY.

THANKS,

Respected Sir/Mam,

We placed a courier to Mohali from Delhi on 12th May 2013, as per the commitment Company committed that they will deliver the courier next day and for the same services they charged extra amount but till now (16th May 2013) they are not able to deliver the courier in mohali. Courier Details are as below:

Shipment number DEL[protected]
Destination Address : House number 47, 1st floor, Phase 2 Mohali.

Request you to please do the needful and make sure that Courier deliver asap. Customer is paying penalty for late delivery.

Experience about the Courier Services:
Experience is quite very bad and delay in delivery make the customer to pay extra amount and till so far Company didn't deliver courier which they need to suppose to deliver on the next day.


Thanks
Loveena Sharma

"The Professional Couriers is the most unprofessional courier service i've seen in my city".There wasa consignment for me which reached Kochi(Ernakulam)three days back(13 May).Same day i came to know about it because i tracked it in their site. Then I was waiting for a call from them but didnt receive any on that day. Next day also I waited for the consignment, but it never arrived, neither did they inform me about it. In the evening I made a call and they said, I should have called in the morning and it is too late for the day!!!!(hello , am I supposed to call and remind them???). So the third day morning I called them up and reminded them and they said they will arrange the delivery today for sure.It didn't come till noon. I called them again,four times, and every time they said they will get back to me with details and they never did get back to me. I made the last call of the day around 1830 hrs. and their watchman picks up the call and says "office is closed,call tommorrow". It is 1925 hours in the evening of 15 May(Third day) now and the consignment has not yet reached me.


My place is almost at the heart of the city and there is one of their office almost 300 mtrs away. The consignment is however on another office in the same city.

Are they not supposed to inform the addressee about the consignment or is it the other way around.

I hope the narration above has justified the opening statement. I have also sent a copy of same to their customer care .

Hi,

I have dispatched a consignment to Darbhanga (Bihar) on 25th, April through Professional Couriers and as per the website, it shows that it was delivered to their Patna office on 3rd May and since then it is not delivered to the consignor even after 10 days. It's been about 20 days now since I dispatched it from Bangalore.

I tried to get info from their offices and could not reach to the right person after trying on multiple contact no's placed on their website. After sending an email copying to the MD of the company, I got a response from someone called Umesh from their Bangalore office stating that he would quickly check, expedite the process and revert to me by 01:00 PM on Thursday (09th, May), however, he has not contracted me till now (Monday, 13th) and when I called on his no, he could not even recognize me or my complaint and agreed to face the situation in consumer court instead of at least requesting me for more details. This is the behavior which I'm seeing from the courier. You can also find attached image showing the dispatchment details.

And, I don't know whom to approach else. Kindly take up this complaint and help me to get compensation from them.

Impact- I had sent some very important educational certificates to the University for the Verification. Since, I couldn't get these certificates verified on time from the University; I had missed an employment opportunity from a MNC company.

Regards
Dinesh Reddy
[protected]

I have sent medicine to Ghatshila, Jharkhand , unfortunately it is neither delivered or neither they are returning the consignment. There is no trace of the consignment and it was expensive medicine.

I need help to ensure that Professional Courier either returns my consignment or deliver at the destination.
Attached is the reciept

Since PROFFESSIONAL COURIER is in market for long, I trust this service & sent important Product with document on 28-Feb-2013 Track Number is MAA[protected]. The product is not yet despatched.

I made several calls to customer service chennai number :[protected] also I sent many mails. I don't get any response so far.

Can any body help what should I do now ? Atleast I sent more than 10 mails & I contacted atleast 20 times by phone. No body is responding my mail.

Please guide where should I lodged the complaint ?

Thanks,
V Senthilvel Kumar
Mob : +[protected]

Consignment Note# BLR74693011. The letter was delivered at a pickup point in Gaurav Nagar, J P Nagar 7th Phase, Bangalore, on 13.4.13. It was addressed to my son undergoing ayurvedic treatment at a private ayurvedic clinic at Edapetti, Near Kalpetta, Wyanad, Kerala. On 16.4.13, my son got a call from the Professional Courier or their Franchisee's office at Kalpetta, Wayanad, Kerala, to collect it from their Pinangode Road Office....

Hi,

My family members couriered through professional couriers from Narasaraopet(LR no # NRT317103) on Feb 26th to Hyderbad, Lingampally.
I checked through online. It reached hyderabad(main branch) on Feb 27th. From main branch it has been shifted to local branch(Patancheruvu).
I have been trying to call local branch and main branch many times but no one will give proper response.

Request you please take proper action on this and do the needful.

Thanks in advance.

regards
Syed

I sri Munirangappa have sent an urgent important courier wide number BLR[protected] dated 14nth march 2013 addressed to "Deputy Director Of Agriculture,District agricultural training center .Dadesugooru,sindhnur taluk raichur district" on 14nth march 2013 ,the addresse is an wel established government institution and was legibely writtend on the courier cover .the organization collected rs thiry (30/-)for the service on 14nth march 2013.the from address is also writtened on the cover as detailed below"M.MUNIRANGAPPA,N0:875,cholanayakana halli,R.T.Nagar post bangalore-32" ,but after prolonged enquiries both at the office and the addresse i cud trace the letter on 23/03/2013 at bangalore office and was stated that address was not found and the courier being returned .


due to the inconvenience i could not able to deliver the important letter to the customer and the addresse is a well established state government office ,the courier office has not taken any interest in delivering the same as per the terms and conditions hence i request the damage caused to me by simply neglecting the terms and conditions..the letter was also not delivered to me at my address ..i myself had been to office 4 times to trace and recieve back the courier..hence i request to take suitable action for the losses i have undergone and the inconvenience and tension caused to me by the courier company.

address of the courier office:
THE PROFESSIONAL COURIERS
NO 10,1st floor ,vasanthappa block ,CBI road ,R.T.Nagar post,ganganagar bangalore-32
contact number:[protected] mob num: [protected] Track a:www.tpcindia.com

Hi all....i am from coimbatore..sent one parcel to gurgaon on feb 25th ,2013....but still it couldn't be reached the person...while we asked in professional courier office...they said as it would reach gurgaon on 26th and the product would be delivered on 1st mar...but whats the thing is, still he didn't received the courier...but they are saying as we delivered that product...then i asked about the details of the receiptiant...he said as will send you...but he dint do yet..called him many times...but there is no response from them....

Courier not delivered by THE PROFESSINAL COURIER COIMBATORE

Dear Sir/Madam,

It is with utmost dissatisfaction and disgust I must inform that a courier (docket#[protected] was sent to me from SALEM on 6th FEB, but even after 8 days theCOURIER is still lying at your COIMBATORE-SAIBABACOLOLY BRANCH- office.

All my efforts to contact you and get theCOURIER delivered was wasted. I have met a disgusting customer service from
PROFESSINAL COURIER as I made contact at[protected]/7101555,SALEM BRANCH[protected]/[protected]/63 but either calls are not answered or nobody took my complaint seriously.

The COURIER has CHEQU-related documents and is very important and urgent for me, but I have already lost 8 days. Thanks to the pathetic service of PROFESSINAL COURIER

From SALEM they are mentiong saibaba colony branch recieved but miss MALAR is conforming that they not receving in s-colony,how cunning you people are.

Hope this email reaches a human who can understand the problem and help deliver immediately.

Regards
SURESH
[protected]
[protected]