The Professional Couriers Complaints & Reviews

My mother sent me a parcel of 5 kg from Ujjain to Bangalore by a local courier on 6th July which is received by Professional Couriers on 9 July at Hosur Road Office. They transferred it to Koramangla Office and their person calls us to pickup the parcel at 2:30 pm on 13th July. As I am in Office, I asked him to come after 6pm. He totally denies that we deliver parcels between 1pm to 4 pm only. Then I call him again to deliver the parcel to my office address. Instead of delivering to me. he sent that to their Marathalli Office. Today on 16th July, I called in Marathalli Office. Now they are saying there is no information about this parcel. What the hell is this. These guys are so pathetic. I need my parcel before friday. Otherwise they will call on Saturday and say that you were not in Office. They are fooling to their customer. Its like torture to call them and made your wait for long time or your phone will be disconnected. Its like they are favouring us for delivering our item without any money.

CJB[protected] order is started from Coimbatore from 3rd july and I have not received in Hubli till now and response from courier guys is very worst and I can't trust professional courier any more. Please find attached details for more information. Once order is reached Hubli they can delivery directory to my address but they are not doing that simply they are sending Dharwad Haveri etc. My address is below Vasudev Gouda Sankalp semiconductor Navnagar Hubli Vasudev Gouda, Sankalp semiconductor Navangar Hubli Hubli, Karnataka, 580025 India T: [protected]

had sent a parcel through professional courier on. May 25 2015 to Gurgaon from Dharwad.Courier number being DWR2717576.It has been misplaced or one of their employee has stolen it.Its actually a pair of shoes I bought from Jabong and returned it as I didn't like it.When I complained to Professional courier they said they will look into it and its been 15days and there is no action from their end.I was supposed to get the refund for it.Now I neither got the money not the product.Professional courier management is showing indifferent attitude.I have the entire mail trail. Please help.

Dear Support, I have received call from professional Courier for address confirmation but they have not delivered the goods to me till now. Even the person who call me is not picking the call and after sometime he has switch off his phone. His number is =[protected]

Hello, I got message'' Request to hold'' on Friday. They have not yet called me at all. Then how can give request? its totally fraud. I have called them on Saturday to deliver on Monday and requested them to deliver after 2pm since i am coming on shift. They said, could deliver before 1pm. They have office near to my office. Do they cant deliver after 2pm?. They didn't call me on Monday and didn't not give parcel to me. They called me 3pm today asking me to pick up the parcel. Service is worst. Other courier bluedart, Javvas, Fitstflight etx they doing excellent service. I called delivery person who is suppose to delivery to me ( got his number from his branch office only). When i asked, why did u hold my parcel & why didn't you delivery on Monday. His response is worst, using BAD WORDS. Dont he know how to respect customer. This what u teaches to your employee? Emp name : Srinivasan His mobile number : [protected] No:SRT[protected] Kind Regards, Sofiya

I receive a missed call (since i was speaking to someone else) on 3rd July 2015 Friday, around 10:30 am, from this guy called Prasana (the delivery boy working with the professional couriers) when i call back he questions me why i was not answering the call, i told him how can i answer when i was on another call. and he starts raising his voice saying that "i should put the call on hold", to answer his call, "now i cant come and deliver", "if you want i will come tomorrow" etc.. first of all, who is he to question me if i answer the call or not, . Next day that is on 4 July 2015 he call me again around 11:00 am, never tells me who is what etc, The whole conversation was in the local language, NOTE - translation to English makes it look decent but it was not., Prasana, "i am on 10th cross, where are you" Me, "who is this" Pra: "knowing who i am what your gonna do" Me, "Boss, who are you, what you want" Pra, "you want ur parcel or not " so i realized its the courier guy, then i gave the address and he came, Pra, "to say this your talking so much" Me, "what is your" Pra, "Prasana" (not sure if its true, its what he said) Me, "do you have your ID card, " Pra, "no" Pausing few min while searching the parcel and staring at me as though he is gonna trash me, in the mean time i was getting irritated, Pra, "do you have your ID" Me, "for what" Pra, "how do i know, your the fellow i am giving to" Me, "Boss please, the phone number is enough proof, but if you want i can show the ID" Pra, "what phone number, i can just take the parcel back and return it, i can do that" Me, "please take it back, i would not worry" Keeps staring at me, it was very intimidating. Me, "you are suppose to give a good service, but you are very rude, I dont wanna talk to you anymore" Pra, "who is rude, take sign this and give it back" and keeps using foul language. The Professional Courier's delivery boy was never really professional. forget about the professional part, not even some basic manners. i am not asking to be, "hello sir, " "yes sir" etc, but the least if you cant be sorry be polite in your tone. I don't have his ID, his name is Prasana, region Bangalore, delivered on 4 July 2015 Saturday morning in HBR Layout. this should be enough details to track him even if he has not given the right name.

I have a parcel sent from Aurangabad-MS, to Ravet, Pune The parcel has arrived at Nigdi branch, but now the guys at Nigdi branch are saying that I have to come and collect the parcel my self as the address is not in deliverable area... and now they are sending the parcel back to Aurangabad.. When I asked them why they had accepted the parcel which is so clearly not is your service area.. and why have you even charged for it.. The answer was simply it a Aurangabad guys mistake.. 1. Is Professional Aurangabad and Professional Pune are different entities 2. Whats your service - address to address delivery or collect at our address 3. As a customer is it my responsibility or yours to check the service areas 4. Who is responsible to the delay Its my first such a shocking experience with the courier service who is so UN-PROFESSIONAL If tomorrow i send some parcel to US or UK, would you still have the same attitude.. Who is going to take responsibility in such cases.. Regrets Mangesh Jadhav

Consignment Number BLR[protected] sent by Art of Living is not delivered to the Addressee M. Duraiswamy, No. 330, B Block, 1st B Cross, AECS Layout, Kundalahalli, Bangalore-560037. Instead it was delivered to somebody else whose mobile number is [protected] at different address. When I contacted the concerned Professional courier at Kundalahalli Gate (KHG) Whose DRS Number is DBLR[protected] and Staff Ramkrisnan whose mobile Number is [protected], I was told that they are trying to get back and deliver to me. But so far there is no response. When I contact the person to whom the magazine was delivered and whose mobile number is given, after hearing the matter, he keeps cutting the call. Please see that I get the magazine.

PARCEL STILL NOT DELIVERED TO THE ADDRESS AFTER 10 DAYS We have booked a consignment from Erode to Bangalore on 20th June 2015 and asked them to get it deliver by today, 22nd June 2015 at any cost since its very urgent. When tracking the package, it has reached Bangalore today morning (22nd June 2015). I keep reaching people from morning 9 AM about the parcel and getting different answers. Below is the status of the package. I dont think delivering parcel to Whitefield from Ramagundanahalli is not too long. Jun 23 2015 14:46:19 Bengaluru Recieved at Bengaluru-Ramagundanahalli RGA Jun 22 2015 12:12:44 Bengaluru Despatched to Bengaluru-Ramagundanahalli RGA Jun 22 2015 07:32:52 Bengaluru Despatched to Bengaluru-Mahadevapura MHP Jun 20 2015 04:35:21 Erode Despatched to Bengaluru I was calling customer care numbers continuously every 30 mins. I tried all the numbers few are not working and others are all the time busy. I tried calling local office, where the package is (Ramagundanahalli). Mobile number is switched off. Below are list of number I reached today for one parcel. [protected] [protected] [protected] [protected] [protected] [protected] Customer Care : [protected]/42/43/44/45, 22230457, 22230459, 22247957 Should I reach these many numbers to get one parcel delivered?? At the end the day, I am getting response from customer care person we will deliver tomorrow as there is shortage of staff in local office. Is this the right response, we customer should get it? Also, I have logged the complaint today morning itself for the same, to get it delivered by today. This is not happening first time.

I sent a parcel (some daily care items) from New Delhi to Chennai from "The Professional Couriers" and paid Rs.90 for the same. Tracking number is DEL[protected]. I sent this courier on 4th May 2015 but the courier is neither delivered nor displaying any status on Professional couriers website. I checked by calling professional courier helpline but they do not have any information for this tracking number. I sent it from Tri nagar office and the contact person is [protected]. He said that the courier is missing and he always ask for 3-4 days time for giving the status. It's more then a month now but still I didn't receive any status for my parcel/courier. Please take an urgent action against this.

consignment no-BDK[protected] booked on 16/06/2015 from bhadrak to panchkula sector-25, the consignment is still on transit and when contacted at chandigargh office they told that they cannot deliver the item because company's service is not in sector-25 panchkula . Then if company's service is not in sector-25 panchkula, why the item booked? if you are not able to delver the item in its destination you have no right to cheat the customer and the item should not be booked.

i have send a material form professional courier office branch BLR VSD on 02/062015 thopugh pro premium consignment note number is PR02420704. the material is online purchase return but till now they didnt updated the courier tracking no so that im not able to give a complaint for refund from the amazon. Please take an action for this so that i can avail my amount.

COVER NOT DELIVER had send cover through professional courier, VYARA on 28/05/15 to NPCIL credit society, mumbai vide receipt no7523510.till date it is not reached.i am calling mob.no:[protected], not attendind by any body.Find through track status, reply is receipt is not belongs to Professional courier, but it is very much of your courier.kindly confirm from vyara, trace out and deliver at the earliest. MDSUTARIA MAYUR D SUTARIA SO/D (Civil) N.P.C.I.L. Kakrapara Atomic Power Project 3&4 Anumala Dist.Tapi via Vyara CELL NO:[protected], AUTO:5717

This is to bring to your attention that I sent a greeting card from mulund west to Mira road east on the 4th of June and was told by the lady who checked and accepted it that the same would be delivered on the 6th of June. She gave me a slip with a ref number. I got to know yesterday that my card has not been delivered yet. I gave my contact details on the back of the card. If there was a problem, why was I not contacted? I then checked the status of this online and it stated that, it was not delivered due to incomplete address. If that was the case, why was I not informed about it. I then called up the helpline and was given 6-7 different numbers by different people of different branches around Mumbai. I had to run around like a headless chicken to chase up for something that I paid for. Also the address mentioned on the card was correct and I strongly feel that these are just excuses to fobb off customers. My ref no- KUR[protected].

this is my waybill number KUR[protected]... i had ordered one product from shopclues...the product has taken too much time...now that product has come to mumbai on 4 th june 2015 at kurla...and today is my date of registering the complaint 08//06/2015...after 4 days the courier man has wake up...when yesterday on 7 june 2015...i had informed shopclues that my product has not get to me... today person has called me [protected] from this number...he had came at 5.00...when i was not there for some personal reason...i told him plz come tommrow...he told me that no u r product will return to original addres or u come to office... this tretment i had recived from him...after 4 days they come to my home and now they arguing with me... and even i had mailed to their seniors on this email id [protected]@tpcglobe.co.in, [protected]@tpcindia.com and i had called also on this number[protected] and also mobile number [protected] ... i had totally fedup from the service of proffesional... this was the link of my tracking number or waybill number http://www.tpcindia.com/Tracking2014.aspx?id=KUR[protected]&type=0&servi...⇄

The package C/N - BLS65965 is in transit since 1st June. I have also given my details in "Request for Confirmation". No communication from TPC so far. When I tried calling customer care, phone is always busy. I have tried calling 100+ times, but all in vain. Please help. The address on the package given by sender as "Tolichowki", but the correct area is "Kondapur"

I send a parcel ON[protected] from Delhi to Salem (TN).but it did not delivered to my customer. Docket no is DEL[protected]. It yet show "IN TRANSIT".I contact customer care of professional courier many times but they not answer me properly.

My courier hasn't been delivered yet. Way No: BLR[protected] As per the logs: May 18 2015 08:25:18 Pune Despatched to Pune -Sanghvi SGV May 18 2015 06:26:30 Abu Road Received at Abu Road May 16 2015 15:34:13 Kamani - Mumbai Despatched to Pune May 15 2015 13:04:59 Nelamangala Despatched to Mumbai - Kurla It has been dispatched to Sangvi branch on 18th. Still it hasn't been delivered. Customer care is also irresponsible.

Hi, I have sent a document from Bangalore to Rajasthan. I have sent the document more than 35 days back. But still my document is not delivered. I have paid some 130 R.s for delivering the document. I believed Professional Courier is excellent in delivering on time. But now really i am frustrated. Please find the Way no below for your reference and also please check the attached Screen Shot. Please reply to my E-mail and also do the needful. Way No: BLR[protected] Regards, Elango.S

I have purchase one items from khadi herbal in month of april, 2015 through online and it has been dispatched to my residential address on the next 7 days of my booking. The same has been dispatched through professional courier and has been received by barrackpore office within 27 th april. One courier boy has called me on 4 th May'2015 for delivery. .but till date I have not received it. the tracker no is DEL[protected]. kindly look into tthe matter on an urgent basis.