The Professional Couriers Complaints & Reviews

I've sent a package of 50 marriage invitations from nagercoil to bengaluru. Ref C /n: 5809255 on 03 /11/2015. They assured that package shall be delivered within 2 working days. Still now it hasn't been delivered. When entered the above number for tracking, it says your consignment number is not valid. Tried calling customer care, but no response.The status of my package remains unknown now!

I had submitted a Courier on 7th October with address SAGAR in Karantaka. Mission Road near Richmond Circle Bangalore sent Courier to SAGAR -MADHYAPRADESH even though it was clearly mentioned state as Karanataka with PINCODE

On tracking the status continuously I was able to see Courier got misroute and sent back to Bangalore on 15th October

After that there is no updates till 31ST October even after calling useless unprofessional shameless customer and people working there

I had personally gone to Mission road branch and then met the Manager over there and got the promise saying she will be able to find out courier in next couple day and she gave her phone number

I tried to call her phone after days 10 times but there was no response. It seems all are very unprofessional people working in professional courier

I had purchased one Tiger Hills Watch and I had received message on 24/10/2015 that my order no.[protected] for the above mentioned fan was SHIPPED by Professional Courier Tracking No. is DEL10715803 ON 24.09.2015. When I verified with Professional Courier tracking, I came to know that the Item was in Chennai Office ON 28/10/2015 AT 3.30 PM. KINDLY LOOK INTO THE MATTER AND ARRANGE TO DELIVER THE WATCH AT THE EARLIEST. V.KOTTISWARAN EMAIL: [protected]@gmail.com Mobile No. [protected]...

Dear Reader, My Father has Booked the very important medical certificate through The Professional courier consignment KDI890724 on 7th Oct-15 from Devakottai - Karaikudi, It was reached Ahmedabad at 9:00am on 9th Oct-15. Not yet delivered to me till (Almost all 82 hours gone). I could not understand when it will be reaching me.I totally fed up with the way service providing to customer by Professional courier fully disappointed. If i am register the complaint in their site always the show as OOOPS!!! Internal Server Problem. Kindly help me to get the courier on or before by 13th Oct-15. Regards, Pranmalai. [protected].

Packed sent from Delhi on 30-Sep with POD NO. DEL[protected]. For no good reason it has been lying in their holing area which is within 5 kms from the delivery address with no updates what so ever provided to the recipient. No attempt was made to deliver the package or contact the recipient to aid the delivery. When called to check on the reason for the holdup was being told that they do not have any delivery personnel and also they do not have any facility to inform the customers about the delay. These seems to be an extremely unprofessional and unfriendly organization. Hope some miracle happens and the package is delivered to me in this lifetime.

I listened that professional courier is a best courier service I believe it's true, But in mehadipatnam branch employees are worst candidates they wont answer your call for enquirers and their land line always busy because taht lady receptionist simply put the phone receiver a side. This is second time I am facing the issue 1st time I got a courier from surat, I called to them at around 4:30pm, I inquired with consigmnet number she said that courier received but we dont deliver today. and that courier service jus 1km from my home(delivery address) 2nd Today I have submit 2 pickup requests at 11:00am, Now it's 7:00pm again I tried to call her, I almost tried to call 1 hr, the phone was always busy. Any way it's a worst experience with mehadipatnam(500028) branch. Management should take immediate action on that lazy lady.

The consignment was booked on sep16-2015consignment id-OTY3460862, but still now the consignment have not reached the destination.IT IS ALMOST GOING TO BE the 17TH DAY.There is no valuable response from the courier management when i tried reaching them over phone.I tried registering a complaint in their portal http://www.trackcourier.in/professional-tracking.php even then the website is also resembles as like the management.I mean no proper customization.It hangs on like the professional courier.These people knew not know the customer ethics.I feel that they don't deserve the brand name they HOLD.

As I was expecting delivery of my consignment but due to lack of proper service and careless behaviour professional courier did mis delivery of my consignment. When I ask for the confirmation like to whom they have submitted my consignment they refuse to provide the same. They told me that they do not have such details with them. When I argued on the same, a fellow from Ahmedabad branch told me not to use professional courier next time. After having long conversation when he fail to answer my questions he started abusive language and disconnect the call. On this number I have word with that fellow: [protected]. As per their name they do no serve client professionally.

Professional courier service Customer Services Manager Kerala India Dear Sir, This is to draw your attention to the unsatisfactory courier service by your company. My dealer handed over the packet with reference number SRT4014 6031 on September 2nd, 2015 at your branch. And your staff member assured to deliver the packet within three days, but failed to fulfill his promise. Not only has the parcel not been delivered till date, but there has been tracking details as it is reached destination on 5 the September. I called to the following numbers but no response. [protected] [protected] I will take action on the of your company to give details of the delay. I regret to say that I am literally disenchanted by the service provided by your company this time. I want to sent it to Gulf, but due to these delay I can't send it on right time. Your service was a big letdown. I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by as soon as possible. If you would like to contact me, call me at +[protected] or email me. I shall look ahead to your reply. Sincerely, Afsal Abdullah Tharayil house Po.Desamangalam Kerala - India

Pls do not use this courier service, it is pathetic and don't understand the meaning o[censored]rgent delivery. Inspite of charging for the same they do not give any service. I booked a parcel on 4/9/15 scheduled for next day delivery from Mumbai to Bangalore Marathahalli but it hasn't been delivered and its 7th now.The parcel had reached BLR head office on 5th morning at 11:30 am but still it hasn't been delivered. They keep on playing the blame game between Mahadevapura and MARATHAHALLI offices each accusing the other of not giving the item in the required time slot. It's sheer lethargy on their part Inspite of innumerable requests and pleading stating that it's very urgent pls do the needful asap. But all of it goes on deaf ears. There is no follow up and you are the one dialing various offices/branches but still all in vain. Waste of time money resources. They don't deserve any rating. Inspite of assuring that the parcel will be delivered the next day anyhow they don't do it. And later gave false promises of delivering it first thing Monday morning. And still its not done.

I Gave to courier service a documant on 26th August 2015, and on 28th Aug 2015 they received the parcel. till today i.e., 1st sept 2015 the document was not received. So I called to courior service, they gave me response after many calls an told me that we can not do service on the address which I gave. They are telling me that to come and pickup.This Document is very urgent for me. Courior is sending from Warangal, Receiver address is Ameenpur, Patancheru Mandal, Hyderabad

Hi, I am having hard time dealing with this courier as they returned my package on the same day it reached my city and they are not answering my question. Tracking No : BLR[protected] I have been tracking this product from 26th Aug when it was despatched from Bangalore and it reached Bhubaneswar on 28th. On the same day it returned to Bangalore without any reason. Now i am following with them over mail but no satisfactory answer so far. This document is very urgent and it was supposed to submitted in the bank this month but i missed the dead line because of their unprofessional work.

Every time my customers sent me courier via different places through professional courier but it goes missing, and they never deliver the product. Recently my friend sent me gift from Polachi (Tamil Nadu)..Consignment No. (POL8042276), Sent on 24th Aug, 2015, when contacted Tirupati branch they are saying it was sent to Renigunta branch, every time same response. When the Courier was to deliver to Tirupati Pincode and Address, why it was sent to other branch office for Delivery. When Contacted Renigunta Branch, First of all no response and not responding the calls.

Respected sir., on 22nd august i had given a courier containing Rakhi to be dispatched in surat from bahadurgarh (haryana).. as per company norms it is to be delivered within 2/3 days.. courier no of the consignment is AMB[protected] i have been in contact with the courier company from last 2/3 days.. Yesterday on 27th aug they told me that your courier has reached at surat depot and will be delivered tommorow.. Now today i.e on 28th i again asked then they told me that the address you provided is wrong we are unable to track the address.. and i have provided the correct addrsss and contact no of the person residing at surat(i.e designated person for whom courier was dispatched) now the issue is without calling the contact no provided and without searching for the address they have returned the courier and it will be available to you with 1-2 days.. this is really a irresponsible nd unethical behaviour. on this suspicious occasion of rakshabandhan our courier could not be dispatched ... please provide us remedy

Hi, this is Vignesh. I'm referring professional couriers at Kallakurichi, Villupuram district, Tamil Nadu. I got a courier from icici bank, Chennai. The online portal says the Kallakurichi office has received it on 20th August, 2015. Same time, I got other one from thanjavur. They don't deliver in service areas, that's what they claim. So, I went to collect the other one personally. Knowing that I have got the courier also from icici, I asked them. Their behaviour was very rude. They told me that I didn't get that without checking. For I asked them, is this why we pay you; the reply was the question asking me if I paid to them. They told me to go and ask Chennai office or thanjavur office. I assume they are representatives of professional couriers and expect proper response. Certain words they used, I can't tell in forum. If required, I can share courier ids.

I couriered at 15 july. They told first we received at nellore from bangalore. Last week they are telling we missed that. So we can't do anything. what is this? Is this the way of behavior customer? Their contact us page not working, phone numbers they are not picking. Tpc number -- blr[protected]

Dear sir /madam, I Ramesh chandra B from warangal (District ) Telangana( STate) INDIA your THE PROFESSIONAL COURIER Is a best courier service in world wide. Sir I sent my TAB (DATA WIND company ) [COST Rs.5000 ] on[protected] through THE PROFESSIONAL COURIER (PRO PREMIUM) consignment note number is PRO2544646 for service charge Rs. 200.00 from professional courier service, warangal DISTRICT, Telangana State, INDIAN. It will take to delivery 5 days on[protected] but not safely and my TAB was totally damage present it's not working. I kindly request you to please take my complaint and action and please provide whatever I loss. If you are not taken my complaint I will go to next level. Thank you Ramesh chandra B

Dear Sir / Madam, I would like to draw your attention for one of the most unsavory act meted out by Professional Courier. I received a consignment sent from Chennai on 2 July 2015 at 1.10 pm, delivered at my residence. Prior to receipt of the consignment, I had spoken to the sender to clarify about the contents of the consignment. The sender had very clearly stated that the consignment weighed 2.25 kg. The document issued by your Chennai office while booking bears testimony for this (MAA[protected]. However, when the consignment reached my residence, while checking the contents, I noticed that a few items were missing. I could bring this to the notice of your office nearest to my location only the next day since I was totally pre-occupied on the day of receipt. The Official at this office was not ready to accept this. However, while speaking to the delivery person (who was also present during the discussions) at this office, he clearly stated that he could find the difference in weight of the consignment. We have been utilizing these services of this company for a quite long time. It is really disheartening to undergo such a bitter experience. Vanitha

A parcel has been sent through professional couriers ponkunnam kottayam dist, kerala as per booking No 1951628 on 30/6/2015 to Sri Rajendra prasad konnakkottu vadakkethil kutemperoor mannar Alleppuzha dist to Mavelikkara branch. The consignment has not delivered to the party till 22/7/2015.The delay may be enquiered.

I have sent a courier from Jharsuguda, Odisha to Mumbai on 20th June, 2015 with consignment no JRS66872. The package contained a mobile phone worth Rs. 7786. However, its been 27 days already and the package has not reached destination. Calling the customer care Of Professional Courier is an utter nightmare because they put you in a loop of infinite phone numbers. Their website tracking never works. The courier guys at their department are absolutely rude and they lie all the time.Their website crashes every time i try to register a complaint with them. Honestly, nothing works. Despite of telling them a hundred times that the courier has not reached the destination they say that it has reached its destination but when asked for proof of delivery they say that it will be there in a day or two. I even asked them that if they haven't sent it at least give it back to which they just give a very weird reaction and say that it will be delivered. I mean calling them sometimes seems wrong because when you tell them your grievance they treat you disrespectfully and act as if they never had any responsibility for the package. Please do the needful and I shall be grateful to the Consumer Court. Thank You so much. Siddhant Patel