Times Of India — my subscription to the times of india, mumbai

Address:

Mumbai City, Maharashtra

I had on 16 april 2018 subscribed to the times of india for one year for which i issued them
A cheque (No. 19860) for rs. 698. Mr. Jayesh shinde (Cell no. +91 [protected]) collected the
Cheque. Mr. Shinde said it takes for toi a good number of days to process one cheque and
My subscription will start from 1 june 2018.

I was wondering whether i was subscribing to to india or time of america.

On 25 may 2018 i received an sms thanking me for subscribing to toi and my subs no. Was [protected].
It further stated that i could contact[protected] for assistance.

I received the same message three times from them on that day!

On 27 may or so i contacted mr shinde to say that i received above message but my cheque issued to them
Has not been presented to my banker for payment.

Mr. Shinde again promised me that despite the cheque clearance, i will start getting my paper from 1 june.
Today is 7 june and i am not getting my paper.

I find that my cheque has been encashed by toi on 5 june.

Mr. Shinde is not answering my phone calls. I must have called about 65 times by now.

I received another sms from toi saying that i could send sms (Toisubs) to 58888 in case if i am not getting the paper.
I must have sent at least 8 messages so far. Every time i send the sms, i get an automated message appreciating me for
Subscribing to toi and also that their exec will contact me.

But nobody has contacted me so far.

I must have tried at least 5 times to contact toi on the ll they had given in the earlier message. I go thru: all those ivr
Instructions (It takes about 2-3 minutes) and it says that my call is being forwarded to a subs agent and also that for training
Purpose my call may be recorded etc., etc. But the moment it is transferred to the agent/ce they disconnect the phone.

As i said today is 7 june and i am still not getting the paper.

Mr. Jayesh shinde is not picking my calls!

Toi is not attending to my sms!
Toi is disconnecting my phones!