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Updated: Feb 23, 2024
Complaints 1599
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201
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1398
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TimesofMoney reviews & complaints page 56

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J
Jan_jk
Apr 8, 2020
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Sir/madam,

My name is keerthana. I made an in app purchase in township game on 8/04/2020. The amount is inr 249. The amount has been deducted from my account, but i didn't get the purchase. I kindly request you to credit the amount that has been debited as soon as possible.

Ref. No: igailfvno3
Sbi net banking.
Thank you.
+1 photos
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    S
    Sanjoe
    Apr 8, 2020
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    Sir,
    I have purchased COC golden pass for the month April using this app market on 7 th April 2020, but still had not received the golden pass or the refund. Please take necessary action at your end to correct the same.
    +1 photos
    Apr 10, 2020
    Updated by Sanjoe     No updates, no refund or golden pass initiated. Please do ASAP
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      Ꮥ
      ᏕᎥᎴᎴᏂᏗᏁᏖ ᎶᏬᎮᏖᏗ ᏕᎥᎴ
      Apr 8, 2020
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      Transaction id-[protected]igaiktcro5
      This transaction was failed but amount debit from bank account and not credit return.
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        T
        Tonyjamestj
        Apr 8, 2020
        Resolved
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        Resolved

        I made a payment of Indian Rupees of 799 for UC purchase in pubg. My payment was successfully done from my bank account but i did not receive 600+60 UC from pubg.

        My Pubg ID is [protected]
        Pubg Name : TonyJamestj
        Apr 9, 2020
        Complaint marked as Resolved 
        I received my refund from Inb anf that too within 24 hrs from my complaint registered. I appreciate it. Thank you
        Apr 09, 2020
        Updated by Tonyjamestj         What happened regarding my issue... Still I did not receive any response from your side. Kindly do my refund
        Apr 09, 2020
        Updated by Tonyjamestj         Thank you so much for the refund... I git my cashback.
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          D
          dheeju
          Apr 8, 2020
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          Sir,
          I am dheeraj sharma.I purchased uc in pubg mobile gaming app worth rupees 249, two times on 6th april 2020.The money was debited from my bank account but not credited in my pubg gaming account.You are requested please solve this issue..
          +1 photos
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            R
            Roypapai
            Apr 8, 2020
            Resolved
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            Resolved

            Sir,
            My name is avigyan roy. On 6th april 2020, i tried to purchase a kit from a game 'dream league soccer 2019', available in google play. An amount of 372.95 inr is deducted from my sbi net banking but i did not get the kit in the game. I request for the refund as soon as possible.

            Ref no. [protected]igaikzsad3
            Sbi net banking
            A/c [protected]
            Ifsc sbin0000095
            +1 photos
            Apr 12, 2020
            Complaint marked as Resolved 
            I got the refund within one day, I appealed on 8th April, 2020 and i got it back on 9th April, 2020. Thank you very much. Really great service.
            Apr 08, 2020
            Updated by Roypapai             The category should be Online games
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              J
              James LHT
              Apr 7, 2020
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              On 5th April, I paid 399 INR for Gold Pass in Clash of Clans through internet banking. My account has been debited but the game item hasn't not been delivered to me. The ref no. is IGAIKXJPP7. I humbly request you to either get me the game item or process refund.

              Thank you!
              +1 photos
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                R
                Rahul2410
                Apr 7, 2020
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                Address: F-313 krishan vihar new delhi-110086

                Dear sir

                I have purchase street fighter IV game for Rs.340/- payment is deducted from bank but game not provided to me yet
                +1 photos
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                  R
                  Ram1437
                  Apr 7, 2020
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                  I update vip member in eris app amount debit from my account four times but am not get vip member on that app
                  Apr 07, 2020
                  Updated by Ram1437                   I update eris app for vip member i done payment of 499 four time but i never get updated to vip member and i loose all four time 499 rupees
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                    K
                    Kameshdatta
                    Apr 7, 2020
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                    Sir

                       i am kameswararao bulusu yesterday on 6th april evenig i parchage the "bhajan mala devotional songs" of datta peetham, mysore app on google play store through my sbi online payment. But i can't get the app. But in my account reduce the amount  is rs.250\- pls rectify the mistake and retern bak my amount.

                    My ac no [protected]
                    Ifsc sbin0010097

                    Regards
                    Kameswarao bulusu
                    [protected]
                    +1 photos
                    Apr 07, 2020
                    Updated by Kameshdatta                      Sir

                       I am Kameswararao Bulusu Yesterday On 6th April evenig i parchage the "Bhajan Mala Devotional songs" of Datta Peetham, Mysore app on Google Play store through my SBI online payment. But I can't get the app. But in my account reduce the amount  is Rs.250- pls rectify the mistake and retern bak my amount.

                    My Ac No [protected]
                     
                    IFSC SBIN0010097

                    Regards
                    Kameswarao Bulusu
                    [protected]

                    Apr 07, 2020
                    Updated by Kameshdatta                     My reference No is #IGAILAUXZ1
                    View replies
                    I purchased pass royale in clash royale and money was deducted from my SBI account Rs. 324 with Ref/Cheque No. [protected]IGAILACNJ8 on 6th April 2020 but didnt receive the in-app purchased item so i want refund.

                    "bhajan mala" devotional songs app - Comment #3672810 - Image #0
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                    My last complain was marked resolved but the amount has not been refunded in my account

                    Transaction failed 2 times and the amount got deducted twice

                    "bhajan mala" devotional songs app - Comment #3672868 - Image #0
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                      P
                      pratii
                      Apr 6, 2020
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                      I have made a transaction in education platform UDEMY after completion of transaction the money got debited from my account. It shows to my bank statement but not received any confirmation. That is pathetic. I'm not getting any refund, need my refund ASAP. Please take action on UDEMY too.
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                        S
                        sat2eesh
                        Apr 5, 2020
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                        Address: velgatoor

                        Dear Sir i have already paid the amount 179Rs for software upgrade for life time but amount deducted from my account but software was not upgraded. so please upgrade the software are refund the amount as soon as possible.
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                          N
                          nirmal panda2306
                          Apr 5, 2020
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                          Purchase uc money from pubg mobile with google net amount of rs.79/- debited from my account but not credited in my pubg mobile uc money.
                          You are requested kindly resolve the issue.

                          Bank name - state bank of india
                          Ref/cheque no. - [protected]igaiktwfi2
                          Money debited - rs.79/-
                          Debit time - 03-april-2020
                          +1 photos
                          View replies
                          I have purchased uc in pubg mobile, money is debited but not recived uc please return my money

                          -pubg mobile in app purchase uc - Comment #3671821 - Image #0
                          -pubg mobile in app purchase uc - Comment #3671821 - Image #1
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                            A
                            Abishek Samraj
                            from Mumbai, Maharashtra
                            Apr 4, 2020
                            Resolved
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                            Resolved

                            I bought a in-app purchase in call of duty mobile on 4th of april at 02:10pm via internet banking. The amount was ₹799.

                            The money was taken from my account but they didn't give me the cod points that i wanted. The money went to the timesofmoney but the purchase wasn't successful. I want the cash back to my account. I included the receipt of the payment as well
                            +1 photos
                            Apr 10, 2020
                            Complaint marked as Resolved 
                            The money has been refunded to my account
                            View replies
                            I was trying to purchase the coin from teen pati octro game but unfortunately google play amount unsucssfull but from my account payment deduct thrice time but does not show any coins on my account.I just want to refund my whole amount.please see the attachments as well.

                            Thanks in advance.

                            call of duty mobile purchase failed - Comment #3672797 - Image #0
                            call of duty mobile purchase failed - Comment #3672797 - Image #1
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                            How much time they took to refund? And they really refunded?
                            Reply
                            I was trying to purchase cod mobile CP points for 3200 INR rupees, amount debited from my account but reward points not received. Kindly help me.
                            GPA.[protected] - Kindly try to refund my money back to my account.

                            call of duty mobile purchase failed - Comment #3782465 - Image #0
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                            I was trying to purchase cod mobile cp points for 3200 rupees amount debited from my account but purchase cp not received.kindly help me.kindly try to refund my money back to my account

                            call of duty mobile purchase failed - Comment #3805898 - Image #0
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                            I was trying to purchase cod mobile coins for 3200 rupees amount debited from my account but purchase cp not received.kindly help me.kindly try to refund my money back to my account or please give me Coins

                            call of duty mobile purchase failed - Comment #3839873 - Image #0
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                            I was trying to purchase cod mobile coins for 799 rupees amount debited from my account but purchase cp not received.kindly help me.kindly try to refund my money back to my account or give me coins

                            call of duty mobile purchase failed - Comment #3839876 - Image #0
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                              G
                              Gshree
                              from Bengaluru, Karnataka
                              Apr 3, 2020
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                              Address: Udemy
                              Website: Udemy

                              Sir i have done payment on 01 april 2020 for the udemy course csi etabs - the structural engineering specialization created by aula geo academy, juan carlos orozco muntoya, golgi alvarez to times of money limited of rs 699/- amount is debited from my state bank of india through net banking but not received the course.
                              And not showing in purchase history in udemy.
                              So please resolve the issue as soon as possible
                              View replies
                              Payment done via net banking, but not get uc. it is huge amount.pls refund my money

                              csi etabs the structural engineering specialization course - Comment #3671813 - Image #0
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                                H
                                HARDAWINDER SINGH DEOSI
                                Apr 3, 2020
                                Resolved
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                                Resolved

                                I bought a udemy course for rupees 399 by paying through times of money gateway. The money was paid from my account but yet there was some error showing that the transaction was incomplete. Yet i didn't get my money back and also i am not having access to the course.
                                The transaction id is #igaikeinp1
                                I request you to kindly attend to this issue and either refund my money or give access to the course.

                                Thank you
                                Apr 7, 2020
                                Complaint marked as Resolved 
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                                  S
                                  sangmac
                                  Apr 3, 2020
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                                  Just today on[protected] around 4 am morning i tried to purchase 5 orbs + bonus 2 orbs from rpg toram online.. As shown in the photos uploaded.. For two times but it didnt work the error message popped up twice and my account balance got debited 399 inr + 399 inr but i didn't get the orbs in game. Also i didnt recieve any google play order in my email. Furthermore the purchase history in the game has the prrof that i havent got the orbs which i purchased on april 3rd 2020 yet. The two orbs i have on the game are the ones which i already have. If transaction was successful.. I was supposed to get 399inr + 399 inr orbs. Kindly, pls refund ny money back..
                                  +4 photos
                                  Apr 03, 2020
                                  Updated by sangmac                                   please refund my money or send me the google play order number for the orbs ..an error occurred while i tried to buy the orbs and i haven't got my google play order number or the orbs in that game yet . Total money to be refunded 399+399 INR.

                                  View replies
                                  Two failed purchases amount dedcuted from bank account amount to be refunded
                                  Rs 59+ rs59

                                  transaction error - Comment #3671554 - Image #0
                                  Reply
                                  Refund my money
                                  Reply
                                  Akbar Sandhi's reply, Apr 2, 2020
                                  Refund my money
                                  Akbar Sandhi's reply, Apr 2, 2020
                                  Plz reply me
                                  Akbar Sandhi's reply, Apr 2, 2020
                                  Refund my money
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                                    D
                                    deepkumar@123
                                    Apr 2, 2020
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                                    Address: 4th Floor, Times Tower, Kamala Mill Compound, Senapati Bapat Marg, Lower Parel(W), Mumbai. Mumbai City District, Maharastra.
                                    Website: www.timesofmoney.com

                                    I have paid rs. 799/- for 600 uc. Payment is completed but i didn't received the uc.
                                    I paid for this on[protected] from my SBI a/c no. Ending with xxxxxxxxxxxx5529.
                                    The reference no. is IGAIKOFGM8. Kindly look into the matter. Its a big amount and i am really worried. Please resolve the problem and reply at the earliest. Either give me the uc or refund the money in my account.
                                    +1 photos
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                                      J
                                      Jack Harrison
                                      from Bengaluru, Karnataka
                                      Apr 2, 2020
                                      Resolved
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                                      Resolved

                                      Address: [email protected]

                                      I tried to do an in app purchase worth 1700 rupees in an android game named ‘last island of survival’. Money debited from my bank account but the purchase failed and i didn't get game tickets which i paid for. I need refund of my money from game developer or the game tickets i paid for.

                                      Ref or cheque no: [protected]igaiknrlg9

                                      Money debited: 1700 rupees

                                      Date : 2 april 2020

                                      To transfer inb times of money limited.
                                      +1 photos
                                      Apr 10, 2020
                                      Complaint marked as Resolved 
                                      I got the money back.
                                      Apr 03, 2020
                                      Updated by Jack Harrison                                       I still haven't received a refund after 24 hours of filing a complaint. Please look into the matter immediately.
                                      Apr 04, 2020
                                      Updated by Jack Harrison                                       It's been two days and I still haven't been reached out by the company. Please give me a refund of my money (1700 rupees).
                                      Apr 05, 2020
                                      Updated by Jack Harrison                                       It's been 3 days and still no response here.
                                      Apr 06, 2020
                                      Updated by Jack Harrison                                       I wrongly wrote the contact address as [protected]@gmail.com but that is the contact address of the game developers and not mine.

                                      Contact me at [protected]@gmail.com.

                                      It's been 4 days and still no refund. So please look into the matter.
                                      View replies
                                      I have made an ingame purchase in Marvel Contest of Champions.The transaction was successful and money were deducted from my sbi account but I didn't receive my purchase in the game. Also there was no Google pay Transaction ID for that purchase.I am providing the transaction ID for the purchase.

                                      last island of survival android game - Comment #3671842 - Image #0
                                      Reply
                                      Krishna Muppavaram's reply, Apr 2, 2020
                                      Need refund of the amount deducted.
                                      Jack Harrison's [Complaint's author] reply, Apr 6, 2020
                                      The very same happened to me. I'm worried whether I'll receive a refund of my 1700 rupees.
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                                        A
                                        Anubhav98
                                        Apr 2, 2020
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                                        I purchased a gold pass in clash of clans, and done a payment via google pay net banking. After the payment when i opened my app, i was surprised when i didn't saw the purchase. Then i checked the purchase history in the google pay, but there were no recent activities. I was shocked wondering where my money went. I checked my bank transactions and it was paid to inb times of money, i assume it's a google payment partner.

                                        So, i request for the update about my transaction, if it's already happened then i ask for my game pack, or else the refund of my payment.

                                        Thank you
                                        +1 photos
                                        View replies
                                        I have also been facing same problem.

                                        gold pass purchase in clash of clans - Comment #3670741 - Image #0
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                                        Im purchased uc in pubg mobile through internet banking(sbi) money is deducted but credited uc please solve my problem

                                        gold pass purchase in clash of clans - Comment #3671888 - Image #0
                                        Reply
                                        Bhaskar Mudiraj's reply, Apr 1, 2020
                                        Not recived uc
                                        I purchased Royal pass in Clash Royale and Rs. 324 were deducted from my SBI account on 6th April 2020 and the was [protected]IGAILACNJ8. I didn't receive the royal pass in my game. Kindly see into the matter and refund the money.

                                        gold pass purchase in clash of clans - Comment #3672804 - Image #0
                                        Reply
                                        I didn't get my gold pass its been 4 days ago what should I do...?

                                        gold pass purchase in clash of clans - Comment #3753557 - Image #0
                                        Reply
                                        I purchased the december gold pass yesterday in Clash of Clans and purchase is complete. I buy the gold pass via Google pay net banking. But I do not get the pass and payment was successful. There are showing the gold pass buying option again.Then I checked the purchase history in the google pay, but there were no recent activities. I checked my bank transactions and it was paid to Inb Times of Money, I assume it's a google payment partner.
                                        My payment was from Google pay net banking but there were no recent active, so I can not showing any Transaction ID for refund. Please help me.
                                        My money was TRANSFER TO[protected] INB
                                        Times of Money Limited -
                                        [protected]IGAJYNJWR7
                                        Date: 01 DEC 2020

                                        gold pass purchase in clash of clans - Comment #3770578 - Image #0
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