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TimesofMoney Complaints & Reviews

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Updated: Feb 23, 2024
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R
Rider10
Feb 3, 2020
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I have done a purchase in clash of clans mobile game to buy gold pass for rs. 399.
The amount got deducted from my bank account but the gold pass is not activated yet.
I am not able to find google receipts also for the same. My account statement says the amount is deducted from my account and is transferred to times of money limited.

Could you please look into this issue and kindly do the needful?
+2 photos
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    Printi Krishna Reddy
    Feb 2, 2020
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    Complaint
    I purchased 600 UC worth Rs.799 on31st January 2020 through SBI Internet Banking in PUBG mobile. But after payment it showed that failed to purchase.
    My account is debited with the amount of Rs.799 towards INB Times of Money Limited but I didn't receive the UC.
    Till now I haven't received the refund also.
    My transaction reference ID is ref#IGAHZUTIL3
    Please solve the problem as soon as possible.
    +1 photos
    I have purchased premium version of alpha hybrid launcher and my account debited with RS 110 but did not get order I'd ant not able to use any premium feature.

    uc not received but account debited - Comment #3645107 - Image #0
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      Printi Krishna Reddy
      Feb 1, 2020
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      I am an iOS user for play PUBG.but somehow I couldn’t find any payment option, I just try to purchase unknown case through android os using android mobile...so, 31st January (2020) I have try to purchase unknown cash for PUBG paying 799 rupees through online banking . Money has been deducted from my sbi account for inb times of moneylimited. I have also prove in below ...so I am just requesting to refund my money or paying PUBG company limited for the item what I paying for...
      +1 photos
      I have added 500 rupees to my rummy circle.com account amount deducted but not added to my account please credit my amount back
      Transaction reference number IGAIBNUY07

      Please resolve my complaint

      money has been deducted for purchasing uc of pubg .but item has not received - Comment #3644914 - Image #0
      This is not the first time, not the second, third, fourth but fifth, m not really happy with the service you are giving. I purchased diamond worth 10Rs two time but I don't received the diamond but deduct the amount from my account so kindly look the matter and refund back my money thankyou.

      money has been deducted for purchasing uc of pubg .but item has not received - Comment #3648321 - Image #0
      Nzanthung Yanthan's reply, Feb 15, 2020
      Please refund my money as soon as possible
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        M
        mrigankaalex
        Feb 1, 2020
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        Address: Howrah, West Bengal, 711302

        When i an trying to buy gold pass from clash of clans payment deducted from axis bank net banking but transaction not completed.
        Paying through axis bank net banking, money deducted from back account and sms confirmation came for money deducted but still transaction not completed and item not received in clash of clan.
        Company name inb times of money limited by which payment was handle. I need my money back to my account.
        +1 photos
        I purchased a uc for pubg mobile of rs 799.00 but the uc didn't come even after the money is deducted from my account. The ref no is [protected]igahvsefn0 from state bank of india internet banking for around 12:00on 31january. So please give me the refund or make the uc come to my pubg account. Thank you so much for your help

        transaction failed but payment deducted - Comment #3640970 - Image #0
        Printi Krishna Reddy's reply, Feb 3, 2020
        urchased a uc for pubg mobile of rs 799.00 but the uc didn't come even after the money is deducted from my account. The ref no is from state bank of india internet banking for around 12:00 pm on 31 january. So please give me the refund or make the uc come to my pubg account. Thank you so much for your help and i wish you a very happy new
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          A
          ashi220033
          Jan 28, 2020
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          Address: New Delhi, Delhi, 110019

          Hi,
          Made an online payment to purchase coins in avken life. Amount got deduced from bank but did not receive coins, on contacting avken life they say payment not received. I am send bank entry for reference. Please look into the matter and arrange a refund of the same as soon as possible into the same account
          26-jan[protected]jan-2020) to transfer
          Inb times of money limited [protected]igahyspkw6 2, 200.00
          I too have a same problem.I just wanna know how long did it took for them to get it resolved to you...😥Please let me know. I want my issue to be resolved soon too
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            N
            Nzanthung Yanthan
            Jan 27, 2020
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            Address: Airfield colony, 797111

            I purchased chips from teenpatti gold, moonfrog but i don't get the chips nor refund the amount back so please look forward the matter. I can provide the time date on which i have purchased, if needed i can provide screenshot of the ref# no. The amount paid to inb time of money limited is rs 295.
            Date26/1/2020
            Time-7:09
            Products-teenpattigold chips.
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              S
              sky009_
              Jan 25, 2020
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              Resolved

              I made a transaction on 24th jan 2020 by my sbi account for an in game purchase in brawl stars but didn't received the pack but the money got deducted
              Reference id for the transaction is ref#igahylwjp4

              [i made another transaction with same sbi account today (25 jan) and it was successful]

              Kindly refund (Ref#igahylwjp4) transaction please

              I'm attaching the screenshot of transaction as well
              +1 photos
              Feb 1, 2020
              Complaint marked as Resolved 
              I confirmed it with google that they put an temporary hold on transaction... and the refund pricess takes 1-14 day... then money get refunded on its own... so I'll suggest other in game app purchase users that wait for it... it'll get refunded
              Jan 27, 2020
              Updated by sky009_
              Only the middle transactions in screenshot went through to the Supercell games and my google play purchase history
              The third transaction i made on 25th Jan also ended with just my money spended without in app purchase

              It happened again... another one of the transaction just went to timesofmoney but not to the in app
              Only the middle cheque was successfully ended with a product... the marked transaction just ended getting my money eaten by TOMoney

              refund on in app purchase - Comment #3635832 - Image #0
              sky009_'s [Complaint's author] reply, Jan 27, 2020
              Please refund the marked cheque (1st and 3rd)
              It was resolved... i got the refund
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                B
                Back Bencher
                Jan 25, 2020
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                I made a transaction for in app purchase in brawl stars on 24 jan 2020 but didn't received the pack however the transaction was complete... Even my google play store shows my purchase history to rs. 0
                Kindly tell me when it'll be processed to supercell or refund the money
                Reference id forvtge transaction - ref#igahylwjp4
                I'm attaching the screenshot of transaction
                +1 photos
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                  R
                  Rehansonu
                  Jan 22, 2020
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                  I bought pool pass in 8pool ball but i didn't get pool pass, the amount has been deducted from my account, i didn't receive the order, i want the amount to be refunded to my bank account
                  THE DETAILS OF MY ONLINE TRANSACTION:
                  21 JAN 2020
                  TRANSFER TO[protected]INB
                  TIMES OF MONEY LIMITED
                  [protected]IGAHXXXSY8

                  I WANT THE REFUND AMOUNT IN MY ACCOUNT
                  +1 photos
                  Jan 24, 2020
                  Updated by Rehansonu
                  No response from Times of money limited, i want refund
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                    S
                    Samar Das123
                    Jan 18, 2020
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                    Resolved

                    Address: Ulubari bk kakati road,near dgp office. Guwahati,assam, 781007
                    Website: Times of money limited

                    I made a purchase on mobile legends bang bang game of rs79 for 50 diamonds of the game. The amount was deducted from my bank account but i did not get the diamonds for which i made the recharge. I made the transaction on 16th jan, 2020.
                    I should have got the diamonds for which i made the purchase but after opening the game again and again, im still not getting it.
                    My ref no is - [protected]igahwywes9
                    So please give me a refund.
                    Yours sincerely
                    +1 photos
                    Jan 24, 2020
                    Complaint marked as Resolved 
                    I got the refund
                    Hii I have playing the game of township. I got an offer with pig bank. I have offer with Rs 249..with coins of 130 . I have paid the amount of it 249 by internet banking. The amount has been drawn by the bank the coins are not game into the game.. So refund my money

                    purchase made on mobile legends - Comment #3637687 - Image #0
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                      S
                      Samar Das123
                      Jan 16, 2020
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                      Address: 781007

                      I made a payment on mobile legends on 16th jan, at around 3pm of Rs 79 for 50 mobile legends diamonds
                      .The amount of Rs 79 was deducted from my account nd the transaction was done but i did not get the diamonds. The same thing happened with me 6months ago and i got the refund. So please give me refund and help me the way u did 6months ago

                      Proof -.
                      Thx for INB txn of Rs.79 frm A/c X5163 to Times of M... Ref#IGAHWYWES9 on 16Jan20.

                      Ref no - [protected]IGAHWYWES9
                      +1 photos
                      Dec 1, 2020
                      Complaint marked as Resolved 
                      I have purchased special airdrop amount 10 RS debited bank please refund my 10 RS

                      payment made on mobile legends - Comment #3640250 - Image #0
                      payment made on mobile legends - Comment #3640250 - Image #1
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                        J
                        Jai4u06
                        Jan 12, 2020
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                        Resolved

                        Address: No :14 E, 4th Cross Street, Murugesan nagar thiruninravur, Chennai, Tamil Nadu, 602024

                        Hi i have made a uc purchase worth of rs799 through axis internet banking but still now i did not get any uc to my pubg acc or refund to my axis acc.. Please resolve as soon as possible.. My contact num [protected]. Also i have attached a screen shot along with this.. Pls refund it..
                        Axis bank payment ref#[protected].

                        Thanks
                        Jaiganesh r
                        +1 photos
                        Jan 12, 2020
                        Complaint marked as Resolved 
                        I did not get my amt back.. pls do the needful.
                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
                        Hi i have made a uc purchase worth of Rs799 through Axis internet banking but still now i did not get any uc to my acc or refund to my Axis acc.. please resolve as soon as possible.. my contact num [protected]. Also i have attached a screen shot along with this..

                        pubg royal pass uc purchase - Comment #3626671 - Image #0
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                          B
                          bilalakhun
                          Jan 12, 2020
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                          Address: Teacher colony pamidi ..., Anantapur, Andhra Pradesh, 515775
                          Website: INB TIMES OF MONEY LIMITED

                          Hi.
                          My Name Is Jeelan Basha
                          My Complaint Is ..Did not get Uc in PUBG Mobile Game ...My User I'd is ...[protected]
                          I lost Money ... THRU SBI NET BANKING VIA INB TIMES OF MONEY LIMITED . TRANSFER DATE[protected] TIME IS 8AM -First Translation 799₹ THIS TRANSLATION ID IS - IGAHVQSLY8 TO TRANSFER INB TIMES OF MONEY LIMITED
                          SECOND TRANSLATION-724₹ -TRANSLACTION ID IS - IGAHVQTEE9 TO TRANSFER INB TIMES OF MONEY LIMITED
                          +2 photos
                          Jan 12, 2020
                          Updated by bilalakhun
                          Please refund my amount
                          Jan 12, 2020
                          Updated by bilalakhun
                          My account number and IFSC coad is
                          Bank- SBI
                          ACCOUNT- [protected]
                          IFSC- SBIN0013164
                          OR ...PHONE PE TO THIS NUMBER - [protected]
                          I just bought a 600 Uc package for Rs. 799. 00 but no Uc have been credited till now. Please fixed my problem

                          did not get uc in pubg mobile - Comment #3626877 - Image #0
                          I purchased a special airdrop from free fire game but I don't received it.please give the airdrop or return my money.
                          my charector id is ᴘx᭄ᗪ乇卂ᗪ山ㄖㄥ千࿐
                          the amount was debited from my account but didn't got
                          I used internet banking from SBI for a payment of My college fees of Rs. 46, 870 on 8th January, 2020. It was unsuccessfull but my account got debited. Please resolve this as soon as possible.

                          did not get uc in pubg mobile - Comment #3632487 - Image #0
                          I buy in-game purchase diamonds 800rs didn't receive in game as well as I attach the files of my payment and game account 1feb2020 is the date of purchase also payment reference no attached I want my refund given reference no.:Ref#IGAHZUZIP9

                          did not get uc in pubg mobile - Comment #3640966 - Image #0
                          did not get uc in pubg mobile - Comment #3640966 - Image #1
                          did not get uc in pubg mobile - Comment #3640966 - Image #2
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                            K
                            Kitkupar L Hadem
                            Jan 10, 2020
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                            Address: Mowkaiaw Village, Jaintia Hills, Meghalaya, 793150

                            I purchased a uc for pubg mobile of rs 799.00 but the uc didn't come even after the money is deducted from my account. The ref no is [protected]igahvsefn0 from state bank of india internet banking for around 12:00 pm on 10th of january. So please give me the refund or make the uc come to my pubg account. Thank you so much for your help and i wish you a very happy new year.
                            +1 photos
                            Please give me the refund to my Paytm account. Ac No. [protected]
                            I have purchased 300uc for rs420 on jan10 2020 through sbi net banking for pubg gaming and the money is deducted from my account but the item is not delivered to my pubg account.
                            So kindly take necessary actions and refund my money or transfer the purchased item in my pubg account.

                            buying uc for my pubg account but it didn't come even after the money is deducted - Comment #3628242 - Image #0
                            buying uc for my pubg account but it didn't come even after the money is deducted - Comment #3628242 - Image #1
                            buying uc for my pubg account but it didn't come even after the money is deducted - Comment #3628242 - Image #2
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                              H
                              Hiranmoy Bera
                              Jan 10, 2020
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                              Purchased uc cash via in-app purchase of pubg mobile on 10jan 2020 at 9.10 am via internet banking. Costing rs.799 for uc.

                              My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
                              Its a huge sum of money and i'm worried for the same.
                              +1 photos
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                                R
                                Rajesh Erukulla
                                Jan 8, 2020
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                                I've tried to purchase seasonal royal pass of clash of clans worth 399.. Where money got deducted from bank and paid to times of money ltd. Through inb.. But i didn't got pass and i ve bought it later through someother source.. Pls sort out and clear my issue as soon as possible and refund back my money.. I'm providing the data regarding the transaction details below through a photo..
                                +1 photos
                                Jan 08, 2020
                                Updated by Rajesh Erukulla
                                Including Reference number : [protected] GAHTZRYG1
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                                  anuragbage777
                                  Jan 7, 2020
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                                  Address: Sundargarh, Odisha, 769012

                                  I did a purchase of Rs.110 for app cloner premium add on and paid it through SBI net banking and the money went to INB Times of Money Limited Ref#IGAHVBTCF1 as shown in the message screenshot below. My money was deducted from my account but I didn't received the premium add on in the app. I need my money back or else provide me the premium add on for which I paid. I have send multiple proofs of payment.
                                  Date of payment :- 7/1/2020
                                  Time :- 1:21 pm
                                  App :- App cloner premium & add ons
                                  +3 photos
                                  I have made a purchase of golden pass of 399 on 2.2.20 amount has be deducted from my account but i have not received the golden pass. i have attached the copy of my transaction for your reference . kindly refund my money.

                                  money deducted but app not showing premium subscription - Comment #3623435 - Image #0
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                                    V
                                    Vinay Bawne
                                    Jan 5, 2020
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                                    Address: Chhindwara, Madhya Pradesh, 480001

                                    I made a purchase of inr 799 in pubg for 600 uc. The payment was successful from my side but when i started the game a message popped up and said the payment was failed and i did not recieve the uc. Return my money back or give me the uc. It is not happening for the first time. The payment portal for pubgm sucks and needs to be changed or taken good care of.
                                    +1 photos
                                    I'm purchased diamond bundle in Freefire via TimesofMoney of worth (RS60) on 4.1.2020
                                    The amount was transferred successfully to TimesofMoney for my purchase but the item doesn't received yet.I tried to complaint via Freefire but there is no response.

                                    Please solve the problem either refund or item need to recieve

                                    money deducted from account but not received by timesofmoney - Comment #3620461 - Image #0
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                                      arc_vir
                                      Jan 4, 2020
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                                      Address: Raigad, Maharashtra, 402201

                                      I purchased an app mini metro app on google play store through net banking using sbi account. The money was deducted from my sbi account but the app is not showing in google play purchase history. Mean it still says to buy the app. It said the transaction was complete on net banking page, so my money was deducted. But the transaction from your 3rd party manager (Timesofmoney as it says in sbi transaction history) was not completed on google so it is not showing up in my google play store purchase history. I was refund as the money was transferred through timesofmoney.
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                                        Vinayak Meena
                                        Jan 4, 2020
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                                        Purchased uc cash via in-app purchase of pubg mobile on 29 dec at 11pm via internet banking. Costing rs.799 for uc.

                                        My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
                                        Its a huge sum of money and i'm worried for the same.

                                        Customer care centres are unreachable.

                                        Beneficiary - times of money ltd
                                        Reference no:[protected]igahthbgl1

                                        Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                                        My money is deducted worth RS 79.
                                        app: last shelter: survival. there is no purchase is done...
                                        Ref/cheque no:[protected]IGAHVYJTC4.
                                        refund it
                                        Refund money:79 rs

                                        my account has been debited for the same amount but no uc cash was credited to the game. - Comment #3626762 - Image #0
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