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TimesofMoney Complaints & Reviews

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Updated: Feb 23, 2024
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गुलाबो राज सोमया
from Mumbai, Maharashtra
Jul 28, 2019
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Address: A2/248 East Goklpuri Amar Colony,Gokulpur, New Delhi, Delhi, 12345
Website: Temple Run Game

Hello sir/mam,
I'm filling this complaint about my recent purchase coins of games in temple run apps... I paid rs. 430 of two times. Ive transaction total rs.860 (430rs.+430rs.) dated on[protected]. The amount was deducted from my account. But i need return my money. My account details last four digits 8320 and your reference no. Is 91648223 & 38878753.
+3 photos
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    H
    Hem Suriya
    from Bengaluru, Karnataka
    Jul 27, 2019
    Resolved
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    Resolved

    Address: 560046
    Website: TimesofMoney.com

    Purchased uc cash via in-app purchase of pubg mobile on 25 july at 3pm via internet banking. Costing rs.799 for uc credit of 660.

    My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
    Its a huge sum of money and i'm worried for the same.

    Customer care centres are unreachable.

    Beneficiary - times of money ltd

    Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.

    Email id - [protected]@gmail.com
    Ph. No. [protected]
    +2 photos
    Jul 29, 2019
    Complaint marked as Resolved 
    Thanks guys I got my refund
    I'm Purchased Pubg Uc And My Balace Has BEEN Deducted.Rs.1.809.00 frm A/c X0098 to Times of M... Ref#GAGQTHJD1 on 24Jul19. Please refund my money please 1.809 Indian rupees

    money taken but no uc given - Comment #3498014 - Image #0
    Sir, i have purchased 799 rupee through internet banking in google play in Pubg mobile but i didn't get the uc .i request you to please provide the uc that i have purchased.

    money taken but no uc given - Comment #3498132 - Image #0
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      H
      Hem Suriya
      from Bengaluru, Karnataka
      Jul 27, 2019
      Resolved
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      Resolved

      Address: 560056

      Purchased uc cash via in-app purchase of pubg mobile on 25 july at 3pm via internet banking. Costing rs.799 for uc credit of 660.

      My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
      Its a huge sum of money and i'm worried for the same.

      Customer care centres are unreachable.

      Beneficiary - times of money ltd

      Could you please resolve this and ensure my purchased is carried out or refund my money back to my account
      +2 photos
      Jul 29, 2019
      Complaint marked as Resolved 
      Thanks guys I got my refund
      I purchased UC on 26 July for my pubg game and rs 420 have deducted from my account, but still I don't receive my UC
      My gmail [protected]@gmail.com
      My pubg mail [protected]@gmail.com

      uc bought but not received - Comment #3497793 - Image #0
      I had purchased 600uc for 799₹ and I don't know why but my money was deducted from my bank account but I didn't receive if in game. Please see that I'm either refunded my money or given UC in my account. My email id is [protected]@gmail.com. Money was deducted from my bank account but no UC was received

      uc bought but not received - Comment #3498022 - Image #0
      uc bought but not received - Comment #3498022 - Image #1
      I purchased a combo for rs 240 in pubg. Money is debited from my account but i haven't received the purchased product. It is the second time happening. And two days ago i have purchased for rs 79 twice but same thing occured
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        N
        Namchoomtamin
        from Mumbai, Maharashtra
        Jul 25, 2019
        Resolved
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        Resolved

        Address: D.j dental college,niwari road, Modinagar, Ghaziabad, Uttar Pradesh, 201204

        Sir on 18 of july i purchased an in game pubg elite pass and the money was deducted too but didnot receive the elite pass i waited for 24 hours but elite pass was not delivered and then again i bought elite pass and o got my elite pass plz sir this os kind request plz refund my money back please i beg you.And i will send screenahot of my pirchases.thanking you
        +2 photos
        Jul 26, 2019
        Complaint marked as Resolved 
        I got my refund back thankyou guys .at first i thought no reply no action but now i got my money back thankyou
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          R
          Rushabh Nagda
          from Mumbai, Maharashtra
          Jul 24, 2019
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          Address: Mumbai City, Maharashtra, 400064

          I have a complain about my net banking payment that I have payment ₹75/- for MI band map, the amount was deducted but purchase was not done. I tried to check wheather the app is getting install, but it did not, I was then disapointed with the service of payment. Kindly do the needful and make my refund. Payment was done with my Rushabh Nagda. My cont. No. [protected]. Sir my complain is not resolved yet. Why is has writtern was resolved. Sir please verify my complin.
          +2 photos
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            R
            Rushabh Nagda
            from Mumbai, Maharashtra
            Jul 24, 2019
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400064

            I have a complain about my net banking payment that I have payment ₹75/- for MI band map, the amount was deducted but purchase was not done. I tried to check wheather the app is getting install, but it did not, I was then disapointed with the service of payment. Kindly do the needful and make my refund. Payment was done with my Rushabh Nagda. My cont. No. [protected].
            +2 photos
            Jul 24, 2019
            Complaint marked as Resolved 
            Sir the complain is not resolved. I havn't recieved payment.
            Jul 24, 2019
            Updated by Rushabh Nagda
            Sir my complain is not resolved, please make my complain as not resolved I havnt got the payment of any resolved message yet. Please refund my money back.

            Jul 24, 2019
            Updated by Rushabh Nagda
            [Resolved] TimesofMoney — complain for deduction of 75/- from my bank account but purchase not done

            1 Review
            Mumbai, Mumbai City District, Maharashtra, India
            Rushabh Nagda on Jul 24, 2019

            I have a complain about my net banking payment that I have payment ₹75/- for MI band map, the amount was deducted but purchase was not done. I tried to check wheather the app is getting install, but it did not, I was then disapointed with the service of payment. Kindly do the needful and make my refund. Payment was done with my Rushabh Nagda. My cont. No. [protected]. Sir my complain is not resolved.

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              A
              aman gothi
              from Mumbai, Maharashtra
              Jul 19, 2019
              Resolved
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              Address: cement road kothi bazar betul, Betul, Madhya Pradesh, 460001

              I get this msg as my money is deducted...

              Thx for inb txn of rs.799.0 frm a/c x8525 to times of m... Ref#igagpkxfu9 on 17jul19. If not done, fwd this sms to [protected] to block inb or call [protected]

              I get this msg but no uc i get plz pay back my money to my account...

              M really worried about my payment plz resolve as early as possible...

              Waiting for ur response
              +1 photos
              Jul 24, 2019
              Complaint marked as Resolved 
              i got my money back
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                V
                VRastogi
                from Mumbai, Maharashtra
                Jul 17, 2019
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                Hi i'm filing this complaint about my recent purchase of monster slayer (800 gems) chest (35 each items) in lords mobile game using google play. I paid rs. 399. The amount was deducted from my account but the purchase was not successful and i didn't get the slayer chest and gems. The email id link to igg id[protected] is [protected]@gmail.com.
                Kindly return my money back. I'll be highly obliged to you.
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                  V
                  varun.nair1997
                  from Delhi, Delhi
                  Jul 17, 2019
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                  Address: 2-A OCS APARTMENTS MAYUR VIHAR PHASE-1 EXT, New Delhi, Delhi, 110091
                  Website: Pubg mobile ( times of money ltd.)

                  Dear sir/ madam
                  I purchased uc worth rs: 799 in pubg mobile. The money got debited from my account but i didn't get the uc in the game
                  I kindly request a refund regarding this.
                  The message i got from the bank regarding the transaction :
                  Thx for inb txn of rs.799.0 frm a/c x6478 to times of m... Ref#igagplhfw5 on 17jul19. If not done, fwd this sms to [protected] to block inb or call [protected]
                  I have attached the image for the same
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                    C
                    Chandan Sarangi
                    from Panaji, Goa
                    Jul 17, 2019
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                    Address: Pune, Maharashtra
                    Website: Google

                    Purchased uc cash via in-app purchase of pubg mobile on 17th jul at 1:31pm via internet banking. Costing rs 1949 for pubg uc cash

                    My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
                    Its a huge sum of money and i'm worried for the same.
                    +1 photos
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                      S
                      Suyash Matthias
                      from Mumbai, Maharashtra
                      Jul 17, 2019
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                      Address: MIG 190, Padmanabhpur, 491001

                      I purchased uc of 799 rs which is equal to 600 uc but for some reason i did not get the uc in game and google play does not show any record of this purchase.
                      Money has already been debited from my account and i cant understand where to connect with this problem as its a third party app.

                      Kindly help me get my refund so that i can re-buy uc

                      Awaiting your reply
                      +2 photos
                      I have purchase 600 uc for NetBanking cost o[censored]c is 799.. amount will debit in my account but uc is not received.. please help me.i am worried for the this payment..
                      Thx for INB txn of Rs.799 frm A/c X6676 to Times of M... Ref#IGAIHRYNZ5 on 14Mar20. If not done, fwd this SMS to [protected] to block INB or call [protected]

                      third party app used and money did not receive - Comment #3662525 - Image #0
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                        M
                        Mohitsharma2509
                        from Gurgaon, Haryana
                        Jul 16, 2019
                        Resolved
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                        Resolved

                        Address: Hisar, Haryana, 125006
                        Website: Azar application

                        Hi I'm filing this complaint about my recent purchase of GEMS in AZAR app...i paid Rs. 299 for which i was going to get 500 GEMS. The amount was deducted from my account but the purchase was not successful and i didn't get the GEMS...
                        My AZAR account is linked with this email-
                        [protected]@gmail.com
                        Kindly return my money back. I'll be highly obliged to you.
                        +1 photos
                        Jul 19, 2019
                        Complaint marked as Resolved 
                        Thank u guys for refunding my money back🙂
                        Jul 16, 2019
                        Updated by Mohitsharma2509
                        My account number from which the amount was deducted is
                        [protected]
                        Mohit Sharma
                        Jul 16, 2019
                        Updated by Mohitsharma2509
                        And this is the payment message... kindly return my money back as soon as possible

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                          A
                          Atram
                          from Kolkata, West Bengal
                          Jul 15, 2019
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                          Address: Kendriya Vidyalaya Quarter No.07, Domohani Railway Colony, In front of Railway Hospital, P.O.Kalla, Asansol, Dist.Burdwan, Burdwan, West Bengal, 713340

                          Sir,
                          I am surprising to note that an amount of rs.30/- has been from my sbi account on 18th june 2019, 23rd june 2019 and 11th july 2019 without giving any information to me. I don' know how it is possible to deduct rs.30/- from any account without giving any intimation.
                          It is requested to look into the matter and refund rs.30/- in my account as soon as possible.
                          +2 photos
                          Jul 15, 2019
                          Updated by Atram
                          Sir,
                          I am surprising to note that an amount of Rs.30/- has been from my SBI Account on 18th June 2019, 23rd June 2019 and 11th July 2019 without giving any information to me. I don' know how it is possible to deduct Rs.30/- from any account without giving any intimation.
                          It is requested to look into the matter and refund Rs.30/- in my account as soon as possible.
                          I made a payment of RS. 1212.79 to Zynga Poker to by chips on[protected].
                          The payment reference as per my net banking account is [protected]IGAGNMOVC4.
                          Same day I again send Rs. 1212.79, it was successful.
                          Kindly arrange to refund RS. 1212.79
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                            I
                            Ishwar MM
                            from Noida, Uttar Pradesh
                            Jul 12, 2019
                            Resolved
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                            Resolved

                            I have done almost over 30+ transaction through timesof money limited on dark domain...in these current 2 to 4 days...4 of my purchases my money got deducted i got no reward... 1 420 rs -... Transaction id... Ref#igagocehm7... Date -9/07/19
                            2 170 rs -. Ref#igagofrpr1... Date-10/07/19
                            3 170 rs -... Ref#igagnqltx8... Date - 8/07/19
                            4 170 rs -..
                            Ref#igagnqmez9... Date -8/07/19... I will share screenshot below pls refund my money...
                            +5 photos
                            Jul 16, 2019
                            Complaint marked as Resolved 
                            My money got refunded thanks very much
                            Jul 12, 2019
                            Updated by Ishwar MM
                            On 8 the July I did 4 transaction 2 of which I got my purchased goods ...but other 2 I got nothing even when money deducted from bank ...and then on 9 the July I did not got anything for RS 420 purchase ...and the same thing happen on 10 the July when I try to do a purchase to be safe of 170 RS lowest ..it always fails after bank account gets deducted of money ...will u pls also check and tell if there's a problem and if safe to do purchase in future or will it keep doing tht
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                              M
                              Mark Russell Warlarpih
                              from Mumbai, Maharashtra
                              Jul 12, 2019
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                              Address: NL COMPLEX MALKI DHANKHETI, MALKI, East Khasi Hills, Meghalaya, 793001
                              Website: Timesofmoneylimted.in

                              Hi,
                              I made a purchase of rs. 799, rs.799 rs.799 and rs.85on pubg in exchange for 660 uc and 60 uc. Payment was successful but i didn't receive the uc i tried again and the same happen, payment is successful for thrice but no uc has been credited to my game account. My name is mark russell payment made from sbi account on the following are the details igagocoka0, igagocokp8, igagocokf2, igagocnnf0. Please see to this at the earliest

                              Name :mark russell
                              Mob no:+91 [protected]
                              Yesterday on 18 of july 2019 i purchased pubg elite pass but i didn't get my purchase but my money is deducted plz do something about it its been 24 hrs already

                              purchase made but item not received refund needed - Comment #3492987 - Image #0
                              Namchoomtamin's reply, Jul 19, 2019
                              I am pissed off no one is attending my complaint no one is picking my phone...this should not be the case for customer service ...very poor response not responsibility at all...why u guys take such great money if u cant handle your customer...
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                                T
                                Tanuj Dutta
                                from Mumbai, Maharashtra
                                Jul 11, 2019
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                                Address: Krishna nagar,hojai,assam, Nagaon, Assam, 782435
                                Website: TIMES OF MONEY LTD

                                I am purchased 600 uc in pubg mobile on 9th July at 11:19 pm and though Internet banking The amount was ₹799.The money was taken from my account but I didn't receive the 600 uc in my pubg account. I want a cashback to my account. I included the transaction number of the payment as well-
                                bank name-axis bank
                                account no-[protected]
                                reference id[protected]
                                my pubg id-[protected].
                                [protected]@gmail.com
                                +3 photos
                                thank you so much times of money to solve my problems and i can refund my money
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                                  S
                                  sree8247298665
                                  from Alampur, Telangana
                                  Jul 11, 2019
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                                  Address: old town anantapur, Anantapur, Andhra Pradesh, 515001

                                  I have purchased uc from pubg for elite pass money has been deducted from my account but uc not received in my game please refund my amount to my account. Amount has been debited from my account inr 799 for purchase o[censored]c in the pubg game for the sake of royal pass but i did not received any royal pass upgrade in my game please resolve the problem as soon as possible and refund the same to my account.
                                  I had made payment for uc in pubg through internet banking...but uc is not credited ..but amount deducted ..

                                  regarding purchase of uc - Comment #3488527 - Image #0
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                                    Karan Jejurkar
                                    from Mumbai, Maharashtra
                                    Jul 11, 2019
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                                    Address: Mumbai City, Maharashtra
                                    Website: Mobile legends game

                                    Two failed transactions of rupees 399 each for purchase of diamonds in mobile legends

                                    Thx for inb txn of rs.399.0 frm a/c x4156 to times of m... Ref#igagohaxn0 on 10jul19. If not done, fwd this sms to [protected] to block inb or call [protected]
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                                      A
                                      abhisheklal22
                                      from Mumbai, Maharashtra
                                      Jul 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: PufG mobile Games dubai, 497449

                                      I am trying to payment in pufb games but transaction successful and then money deducted from my Sbi net banking account but money not sent there and when I see the transaction successful and suddenly after there is some error page show in my phone and I loss my 799 rupees today & 79 rupees yesterday. The reference no of 799 rupees is [protected]IGAGOGSUG8 and yesterday reference no of 79 rupees is [protected]IGAGOCOFD3. It deducted from my sbi account no is [protected] and my name is Abhishek Samuel lal. Please help me as soon as possible
                                      Jul 10, 2019
                                      Complaint marked as Resolved 
                                      Sir I am trying to purchase two pack of 799 rupees and 79 rupees from pufg mobile game and i complete my transaction successful from Sbi internet banking but money deducted from my account and I did not purchase any uc in pufg games. So please refund my money to my sbi account 32937590178 and both reference number is 1035456728387461IGAGOGSUG8 and 1020347434698622IGAGOCOFD3
                                      Jul 10, 2019
                                      Updated by abhisheklal22
                                      Please refund my money as soon as possible
                                      Jul 10, 2019
                                      Updated by abhisheklal22
                                      Sir the contact number you providing is not in use so please watch my details and refund my total 79+ 799 = 878 rupees to my sbi account account. Please help me sir and refund my money to my account. I made this both of transaction is today 10-July-2019. Please help me sir

                                      Jul 18, 2019
                                      Updated by abhisheklal22
                                      Thank you sir I found my money within 5 days. Thanks a lot for helping me 🙏🙂

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                                        Gangadharrao1983
                                        from Gwalior, Madhya Pradesh
                                        Jul 10, 2019
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                                        Address: Near Rest House, Lormi Road, Pandaria, 491559

                                        Two times 350.00 and 350.00 rs. Total 700.00rs. Deducted from my account, by state bank internet banking for pakege purchase of game blaze of battle on 10 july 2019, but package purchase is fail, and my account showing deduction of money, last month also 1time deduct my money through this game due to package purchasing, so please return my money, as soon as possible..
                                        +1 photos
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