TimesofMoney Complaints & Reviews

Amount deducted from my bank account but no uc credited in my pubg id. Google play purchase history also has no record of the purchase being done, failed or otherwise. Kindly check the attachment and do the necessary to initiate the refund. If refund is not possible, then kindly do the needful to credit the rewards associated with the purchase to my id

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Hari0723

from Mumbai, Maharashtra

Nov 14, 2019

I purchased uc for rs.345 through times of money limited on November 11 the purchase was cancelled automatically but the money was deducted from my account I want the uc or a refund as soon as possible
My transaction ID is#IGAHKVGFK1

uc not credited - Comment #3585813 - Image #0

uc not credited - Comment #3585813 - Image #1

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Shahabaj Sayyad

from Mumbai, Maharashtra

Nov 20, 2019

16/11/2019 I purchased uc on internet banking facility first time I've seen transaction is declined but my account is debited 599 please refund my money
I provided screen shot my statement

uc not credited - Comment #3589010 - Image #0

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Sir i have purchased 799rs royal pass in pubg mobile through internet banking. But, i got money deducted in my bank but i didnt got uc cash to pubg mobile. I was worried about this. So, kindly resolve this problem as soon as possible and refund my money to my bank account. I have shared screenshot to transaction details. Please check it. Thanking you.

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Himakiran Dasari

from Mumbai, Maharashtra

Nov 11, 2019

I have purchased 799rs for pubg mobile through internet banking .money deducted but didnt got uc cash in my pubg account .pls refund my money as soon as possible.

Thx for INB txn of Rs.799 frm A/c X0847 to Times of M... Ref#IGAHKLYMV3 on 09Nov19. If not done, fwd this SMS to [protected] to block INB or call [protected]

didnt get money in pubg mobile - Comment #3582523 - Image #0

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Hari0723

from Mumbai, Maharashtra

Nov 12, 2019

I purchased uc for 300 rs the purchase was cancelled automatically but the money was deducted from my account give me a refund or the uc

didnt get money in pubg mobile - Comment #3583671 - Image #0

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Hari0723's reply, Nov 12, 2019

My ref ID is #IGAHKVGFK1

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I have made an in app purchase on game last day of earth of rs 350
I have been debited of this amount from my account but i didnt recieve an item
I also have not recieved a google play order history so it doesnt show up on google payments
I request u to look into it and kindly proceed with refund for the same amount
As it damages the reputation of the game company as well as discourages buyers to use times of india
Oil attach the bank account transfer summary so u have the proof.

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Hi, i purchased grand event token alter pack in dragon mania legends game. Money is transferred to times of money limited. But i not received pack in game. It shows transaction cancelled but money is debited. Please refund my money or give me pack in game. Here the details of transaction thx for inb txn of rs.299 frm a/c x5984 to times of m... Ref#igahkjnxb5 on 08nov19.

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I bought a in-app purchased twice in Call of duty mobile on 8th November at 18:45 pm via Internet banking The amount was ₹299 each so a total of ₹598. When I tried to buy it the first time it said an error occurred after I made the purchase but I didn't receive an notification immediately so I didn't think that the transaction went through, so I tried it again and guess what, it didn't work again.

The money was taken from my account but I didn't receive what I purchased both of the times. The money once again went to the TimesOfMoney but the purchase wasn't successful. I want a cashback to my account. I included the receipt of the payment as well

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Nov 16, 2019

Complaint marked as Resolved

They took their time but they refunded the money.

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Anish Gandre

Jul 12, 2020

They really refunded? Please tell me the procedure

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Address: 110053

Hello,
4 days ago i made a payment of rs399.00 against my purchase on supercell online portal. But the order isn't updated in my app. So i checked my bank account. The amount has been deducted from my bank account and also checked my google play history. The order is not visible. So please refund my money against my order.
Ref no:[protected]

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Address: B-XI/3471/5, DHILLON NAGAR, Barnala, Punjab, 148101

I bought gold pass worth 399 on 3 november 2019. Payment was completed successfully but i did not got the gold pass. I used sbi internet banking to complete the transfer. My purchase is not visible in google payments accounts. The reference number for transaction is #IGAHJGQMN5. Please help me to resolve this problem. The customer care of the site are unresponsive.

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Nov 8, 2019

Complaint marked as Resolved

I got a refund of the same amount

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himamshu garg

from Amritsar, Punjab

Nov 7, 2019

I purchased gold pass for 399 but i did not recieved even though transaction was successfull. The transaction is not visible on google payments.

coc purchase not received - Comment #3579934 - Image #0

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Purchased forever subscription via in-app purchase of vimage mobile app on 3 november 2019 at 7.30 pm via internet banking. Costing rs. 1900.

My account has been debited for the same amount but not upgraded forever subscription purchase of vimage. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no: igahjibkn7

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.

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I purchased pubg uc for 1949 rs 32st october using sbi net banking. However one of the transaction uc was not added. I checked the sbi bank account money is deducted and pubg game is not received. So please refund my money

Please do needful either by refunding amount to my bank or add uc to my pubg account.
Transaction i'd[protected]
And. [protected]igahircjc4

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Nov 03, 2019

Updated by Aaa#₹ Please provide resolution

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I have recently purchased a starter pack for rise of kingdoms yesterday but haven't got the product yet the money got deducted from my bank account anyways! The pack was of ₹79
Bank message:
Thx for inb txn of rs.79.0 frm a/c x7622 to times of m... Ref#igahicrqr9 on 28oct19. If not done, fwd this sms to [protected] to block inb or call [protected]
Rise of kingdom details:
Gaming id: 38084016
Gaming name: ryuk xd3000
Email: [protected]@gmail.com
Please resolve the matter and get me my money or product asap

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khemlal mandal

Jan 9, 2020

Didn't know where my 14000 RS. or more have been debited without permission wanna a refund..!!! kindly provide the detail where my money has been gone

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Address: Sirsa, Haryana, 125104

I purchased 50$ from tap4fun game kings empire, amount got deducted from my bank and i didnt get anything delivered ingame. I am attaching the refrence id, i. E.
Thx for inb txn of rs.4200.0 frm a/c x5956 to times of m... Ref#igahhruhy8
Kindly look into the matter asap and make delivery or refund asap.
Purchase timings are 7:07pm 25th october.

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Mohideen Batcha

Oct 28, 2019

Dear, I have purchased UC from google pay it has transferred from times of india. From my account money has detected but UC not available in Pubg please help me to solve this issue . Payment done from TMB bank

kings empire gem purchase - Comment #3571876 - Image #0

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Address: 1-5-470 AYYAPPA NAGAR OLD ALWAL SECUNDERABAD, 500010

Website: PLAY STORE

I purchased in pubg mobile 799rs. The money is deducted from my account. But i can't get the product. Refund my money back to my account. My reference no #igahgmdom6 on 19 october 2019

Purchased by state bank internet banking. Reference no. For times of money limited transaction of rs. 799.0 from a/c on 13-sep -19 is [protected] my reference no #igahgmdom6

Plz solve my problem as soon as possible..

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Lizary7

from Shillong, Meghalaya

Nov 11, 2019

Times of money
I have purchased 799rs royal pass for pubgmobile using net banking . Money got deducted from my bank account but I didnt grt uc cash in my pubg account. Please refund money to my bank account.
Ref#IGAHKNMUQ9

inb times of money limited asking for my refund - Comment #3582513 - Image #0

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Sabyasachi Bhadra

from Mumbai, Maharashtra

Nov 12, 2019

I have bought Royale pass in clash royale. Money deducted two times but I didn't get the pass.

inb times of money limited asking for my refund - Comment #3583679 - Image #0

inb times of money limited asking for my refund - Comment #3583679 - Image #1

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Sabyasachi Bhadra's reply, Nov 11, 2019

The screenshots of sms and reference numbers are given in attachments.

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Website: Tumile app

Three transactions worth INR 615 each failed while paying through Internet Banking on 16.10.2019. The money was deducted from my account but i got no coins. So please refund my money as soon as possible. The transaction details are attached hereby. This kind of failures are just unacceptable as my money around INR 1845 got stuck. I want that this matter be looked uponas soon as possible. It has been more than 2 days now since the transaction and still no refund has been issued.

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Try Everything

from Mumbai, Maharashtra

Nov 22, 2019

I purchased PUBG mobile uc for rs.599 ..my money was deducted but i did not get the uc.
Plz refund my money to my bank account

tumile app - Comment #3591503 - Image #0

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AKASH BHATKAR

from Delhi, Delhi

Nov 26, 2019

I have buy uc in pubg and payment has successfully but i didn't give uc

tumile app - Comment #3593425 - Image #0

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@si

from Thrissur, Kerala

Nov 26, 2019

Rs 50 has been deducted from my account three times this month. But I have not purchased any of your product currently. So please resolve my issues as soo as possible. And i want to know for what cause you are charging me this money so that i can disable it.

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I did a transaction through union bank net banking of rs 420 with reference id[protected] on[protected] at 12:46:36, on udemy for purchase of course money got deducted but my purchase for the course was unsuccessful.

Beneficiary nickname-timesofmoney
Beneficiary acc no-[protected]
Reference id[protected]

Kindly resolve the issue and refund my money.

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Sibby V

from Mumbai, Maharashtra

Oct 23, 2019

I used my Tamilnadu Mercantile Bank netbanking to pay rs.799 trying to purchase uc for pubg mobile. The amount got deducted but i got no uc. In the app it said transaction cancelled.
Now the money is with you guys. I need a refund ASAP please.

money deducted but my course in udemy didn't get added - Comment #3568461 - Image #0

money deducted but my course in udemy didn't get added - Comment #3568461 - Image #1

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Website: www.timesofmoney.com/TOM/index.html

I tried making an in-app purchase on Tuesday at around 2:47 AM worth Rs. 890. I paid via SBI internet banking and Rs. 890 were deducted from my account and transferred to INB Times of Money Limited. However, the purchase was neither reflected in the app (Toram Online) nor on Google playstore records. Please look into the issue and refund my money as soon as possible. My reference no. is IGAHFQBLP0. I don't even see a consumer complaints section on their website.

Oct 19, 2019

Complaint marked as Resolved

Money refunded by INB Times Money Limited to my bank account on 19th October 2019 after I registered a complaint with SBI customer care online.

Oct 15, 2019

Updated by aru2580 Edit: I tried making the purchase on 15th October, 2019.

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Address: No 20, 3rd cross 1st main, 560061

Hello i bought township cash from my sbi net banking but amount got deducted from my account and i didn't get the township cash on 6th october 2019 my transaction i'd i'd is (Thx for inb txn of rs.249.0 frm a/c x8718 to times of m... Ref#igahecxkg1 on 06oct19. If not done, fwd this sms to [protected] to block inb or call [protected])
Please refund my money...

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Oct 06, 2019

Updated by Madhu22s U don't have sense idots how u r cheating the peoples its ridiculous

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Riiiick Ghosh

from Mumbai, Maharashtra

Oct 16, 2019

Hello I have tried to buy CP in call of duty with my SBI NetBanking but the amount was deducted from my account and I got nothing.It shows me that i have purchased nothing...please help me I'm really in trouble...

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Address: #1401, FLAT NO 201, Shri kempanna residency, 16th main road, Aecs layout, A block,, 560068

I purchased pubg uc for 1949 twice on 1st october using axis bank net banking. However one of the transaction uc was not added. I did check with axis bank customer care and they said both ttansactions were succesful and you need ti check with timesofmoney customer care.

Please do needful either by refunding amount to my bank or add uc to my pubg account.

Transaction references:

1st failed: [protected]
2nd passed: [protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Oct 5, 2019

Hi, we request you to please liaise with the merchant. Regards, Team Axis Bank.

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Money deducted for 3 transactions in a row bit no CP received for last 2 transactions while purchasing CP from COD Mobile

Transaction IDs Ref#IGAHDCUBE7 and Ref#IGAHDCUOO2

Either do a refund or forward the payment to the concerned google play account because the last 2 transactions are not reflecting anywhere but the amount has been deducted.

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Oct 10, 2019

Updated by Bishu95 How long till I get any response?

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Arul Aji

from Chennai, Tamil Nadu

Oct 14, 2019

I bought UC cash worth of 1949. My money deducted.but my uc doesn't credited to my account. Its above 5days. Still cant renfund my amount..

google play payment - money deducted but no cp received - Comment #3559324 - Image #0

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amit sharma 13

Jun 1, 2020

I HAVE MADE A IN APP PURCHASE IN COD MOBILE GAME OF RS. 1949 as on 27th may 2020 . BUT AFTER MAKING THE SUCCESSFUL PAYMENT I DIDN'T GET ANY CP IN COD MOBILE APP

And it is not showing up in purchase history also

PLEASE DO LOOK INTO IT AND REFUND ME MY MONEY ASAP

google play payment - money deducted but no cp received - Comment #3688197 - Image #0

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I purchased uc in game from pubg mobile on 27th september of rs. 799 for 600 uc along with using 75rs credit from google play.
The amount was debited from my sbi bank account but the uc was not received and transaction was shown as failed.
When i checked for the payment history in google play, there was nothing but the money was deducted from my account.
As the money is hard earned, please give me my refund or have me receive the uc.

Transaction reference: ref#igahcjecu2

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Oct 1, 2019

Complaint marked as Resolved

Got the refund

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Monsters Jafri

from Delhi, Delhi

Oct 1, 2019

I had paid a amount of 799 for the UC of pubg payment is done but my UC is not received yet and also not getting any refund please send me my UC or my refund please my pubg id is [protected] or my mobile no. is [protected] please do as soon as possible

money deducted but uc not received - Comment #3548680 - Image #0

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Website: timesofmoney.com

I was purchased pubg royal pass for season 9 money deducted from the bank but I did not get UC so I enquired with the pubg authority and they did not get money and I enquired with my bank they informed me that transaction is successfully made to time of money, and bill reference number is [protected]

I'm trying to get the times of money ltd contact number but I am failed to contact them and there is no any proper contact number.

Please do the needfull

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Sep 28, 2019

Complaint marked as Resolved

Thank u for u r co-operation I got my money back and I'm sorry for my rude behavior, , , , thank you so much

Sep 25, 2019

Updated by Thejas N Thejas My email I'd - n.[protected]@rocketmail.com

Phone : [protected]

Sep 26, 2019

Updated by Thejas N Thejas Please solve my problem or else I'm going to complaint in consumer court with all the proofs

TimesofMoney Complaints & Reviews

File a complaint to TimesofMoney

TimesofMoney reviews & complaints page 62

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