Claimed

TimesofMoney Complaints & Reviews

1
Updated: Feb 23, 2024
Complaints 1599
Resolved
201
Unresolved
1398
Contacts

File a complaint to TimesofMoney

Having problems with TimesofMoney?

File a complaint and get it resolved by TimesofMoney customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

TimesofMoney reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Afridjaitapkar
from Mumbai, Maharashtra
Nov 21, 2018
Report
Copy

Address: Thane, Maharashtra
Website: Pubg mobile

PUBG MOBILE GAME:- I Purchased UC in pubg Mobile Game using 799rs. Money got deducted But Didn't Get UC in game Please sir i request You check it the problem. I request you sir you send pubg game UC our my money trasfer to my Account you know Pubg game
I purchased very carefully 799rs i don't no
What was worng sir. Once again i request you help me.
+1 photos
I had made a purchase of 799 rupees for pubg game today. Due to some problem the payment page got stuck and i had to close that. When i reopened the app, i didn't got my order and my money was deducted from my account. Kindly look into this and refund the amount again to my bank account. Transaction number :IGAEUOTDI6

pubg - Comment #3279341 - Image #0
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sumit@1234
    from New Delhi, Delhi
    Nov 21, 2018
    Report
    Copy

    Address: Faridabad, Haryana, 121001

    I have purchased a gift from 8 ball pool game payment is deducted from my bank account and purchase failed kindly solve this issue as soon as possible please don't forget about this issue my payment 102 rs refund for failure purchase
    I take pictures of this but not showing in this sight kindly confirm me
    That problem is being yesterday and i call your toll free number but didn't response
    Please tell me about the money
    Nov 21, 2018
    Updated by Sumit@1234
    Times of money limited
    Purchase failed and payment deduct from my bank account
    I tried to purchase the book in google play books and amount of Rs.297/- + Rs.297/- got debited from my account vide Ref No. [protected]GAETNGTU9 and Ref No.[protected]IGAETMPAO5, both dt.14.11.2018. There was no order confirmation. Please arrange for refund of money to the same account. I have not received e-book.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      srihariblaze
      from Kottayam, Kerala
      Nov 20, 2018
      Report
      Copy

      Address: Kollam, Kerala, 691515
      Website: www.timesofmoney.com

      I recently brought a course from udemy app. The name of the course is cracking the violin code! The ultimate violin masterclass. Still the course remains locked behind purchase button although my accounts being debited the specified amount (Indian money rs 640). The purchase was conducted through times of money limited and the reference code is igaeuikye7. Kindly refund the amount or unlock the course. Upon payment no confirmation was recieved on my mail. I even checked the spam box. I have attached the reciept and sms i recieved from my bank account and the screenshot of the course.
      +3 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ANIESH KARTHIK
        from Chennai, Tamil Nadu
        Nov 18, 2018
        Report
        Copy

        Address: Chennai, Tamil Nadu
        Website: Times of money

        I bought a udemy course for rupees 640 by paying through times of money gateway. The money was payed from my account but yet there was some error showing that the transaction was incomplete. Yet i didn't get my money back and also i am not having access to the course.
        The transaction id is igaetxvfn5.

        I request you to kindly attend to this issue and either refund my money or give access to the course.

        Thank you
        I also have the same problem. Brought a course yesterday for rs 640, The money got deducted but the course remaina locked. I didnt even recoeve any confirmation mail. I have submitted a comolaint on Udemy. I hope the issue gets solved quickly.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Arjunkov
          from Munnar, Kerala
          Nov 9, 2018
          Report
          Copy

          I have tried to purchase 100 myClub coins in PES 2018 of worth Rs.79 today. The payment was shown successful but the coins were not received. Payment was done by internet banking through TimesofMoney gateway.It showed an error page gateway timeout.
          The details of transaction along with screenshot are provided.
          09/11/2018. 09:41:01
          Kindly resolve.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arjunkov
            from Munnar, Kerala
            Nov 9, 2018
            Resolved
            Report
            Copy
            Resolved

            I have tried to purchase myclub coins through google play two times each worth rs.799 for purchasing 1050 coins each. Both the cases the message shown as payment got successful wait for processing. Then the page displayed gateway time out. The payment gateway was timesofmoney. Both times amount deducted from my account. But i didn't receive coins.in my account statement it is showing that amount is gone to timesofmoney.
            The date and time of the transactions are provided below.
            - 04/11/2018. 20:06:20
            -05/11/2018. 18:37:13
            The screenshots of the transactions are attached
            Kindly do the necessary
            +2 photos
            Nov 9, 2018
            Complaint marked as Resolved 
            I am so glad that the amount refunded within 24 hrs as the complaint is submitted.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amit3086
              from Udaipur, Rajasthan
              Nov 3, 2018
              Report
              Copy

              Address: 313001

              Amount deducted but payment has not been made. I have purchased daily expenditure licence and i have done a payment to google play store of inr 99 on 01/11/2018 at 4.00 pm, the amount got deducted but payment has not been done to google play store. Please refund asap

              The reference number for the payment is: #igaerjgfz3
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                arjun47f
                from Patna, Bihar
                Nov 3, 2018
                Report
                Copy

                I purchased a pubg mobile uc cash worth
                Rs 1949 money is deducted but the uc
                Cash didn't get then i saw the transactions
                Of my bank account (State bank of india)
                Through net banking it shows

                To transfer
                Inb times of money limited

                Ref no - [protected]igaerlpra4

                So i hopefully to you a quick action
                Against this type of transfer.
                +2 photos
                Nov 10, 2018
                Updated by arjun47f
                I complained on 2nd of November 2018 about my rupee 1949 deducted by net banking (I bought a UC cash and money is deducted but the equipment didn't gained)

                Company name = INB TIMES OF MONEY LIMITED

                REF NO = [protected]IGAERLPRA4

                DATE =2nd November 2018

                TIME = 9:32 am

                My money back to my bank account
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amar0101
                  Nov 2, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 700156

                  Hi,

                  I had made a purchase of 1599 rupees for clash of clan yesterday. Due to some problem the payment page got stuck and i had to close that. When i reopened the app, i didn't got my order and my money was deducted from my account. Kindly look into this and refund the amount again to my bank account. Transaction number : igaerikgn4.

                  Thank you,
                  Amar
                  Nov 6, 2018
                  Complaint marked as Resolved 
                  I got the money refunded in my account...Thanks
                  As i am playing coin master game i have paid amount of 210 rupess dated 27/10/2018 transactions ref no. Is[protected] gaeqotfcs & amount of 350 rupess dated[protected] transactions ref no. Is[protected] gaeoywm56 but i did not recived coins so request you that please refund my money asap
                  my user id is [protected]@gmail.Com
                  My name is bittu gujjar and pubg mobile name is bittubhatti12 I made a purchase of rupees 799 and recharge us successful and the UC money is not come to my pubg mobile game please refund the money to my account the proof that be given below

                  didn't get the order, but money got deducted - Comment #3279165 - Image #0
                  I bought, 1949uc but i didn't get them in my account but i got deducted rs1949 from my SBI account so, please get me back...Hope you Will fix them ASAP, PUBG MOBILE.
                  THANK YOU 😢😤😡😕✌

                  didn't get the order, but money got deducted - Comment #3292587 - Image #0
                  My name is Manish [protected] I want to bought 100 diomond by 80ruppies top-up but I can't receive diamond and my money cut from account

                  didn't get the order, but money got deducted - Comment #3714402 - Image #0
                  Helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SouravMohanty
                    from Bhubaneshwar, Odisha
                    Oct 27, 2018
                    Report
                    Copy

                    Address: Dhenkanal, Odisha, 759001
                    Website: www.timesofmoney.com/TOM/index.html

                    Purchased uc cash via in-app purchase of pubg mobile on 27 oct at 12:22am via internet banking. Costing rs.1949 for uc credit of 1500+300.

                    My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went inb times of money limited.
                    Its a huge sum of money and i'm worried for the same.

                    Customer care centres are unreachable.

                    Beneficiary - times of money ltd
                    Reference no:-igaeqlwqz4

                    Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                    Also i can see lot of people facing the. Similar issue and i believe times of money is not a trusted portal but just a money scamsters
                    Guys please help me out with this
                    +2 photos
                    Oct 27, 2018
                    Updated by SouravMohanty
                    Sorry it is 1939/-
                    Oct 27, 2018
                    Updated by SouravMohanty
                    I haven't got my refund ywt still showing resolved
                    Thank you for using State Bank Internet Banking. Reference No. for Times of Money Limited transaction of Rs. 200.0 from A/c ending 6919 on 01-Nov-18 at 11:01 is IGAERHKBQ7.
                    This is the notification from SBI.But your game site Happy Glass says payment not received.pl look into the matter.
                    I have purchased UC 600 in my pubg account through net banking amount has been deducted but I haven’t received the UC cash . It will be pleased enough if you kindly help me out from this situation
                    Im missing my great loss, thankyou
                    Screenshot is given below

                    failed in-app purchase on pubg mobile - Comment #3270816 - Image #0
                    I have purchased UC 600 in my pubg account through net banking amount has been deducted but I haven’t received the UC cash . It will be pleased enough if you kindly help me out from this situation
                    Im missing my great loss, thankyou
                    I have purchased UC 600 in my pubg account through net banking amount has been deducted but I haven’t received the UC cash . It will be pleased enough if you kindly help me out from this situation
                    Im missing my great loss, thankyou
                    Screenshot is given below
                    Yea same issue here, still haven't got money back or uc
                    I'm having the same problem.
                    I bought 600UC for ₹799.
                    The money is debited from my bank account. But the game shows purchase failed.
                    Im having the same problem 420 rs pubg payment sbi The money is debited from my bank account. But the game shows purchase failed

                    failed in-app purchase on pubg mobile - Comment #3383589 - Image #0
                    I am having tha same problem.
                    I buy 600uc through Sbi netbanking...
                    Pay process complete but uc purchase failed..
                    My Pubg Game Id-[protected]
                    Purchase date almost 21/3/1019
                    Time- 10:50... please help me 🙏
                    Transfer 600 uc my pubg account or amount back my sbi bank account...please help me

                    failed in-app purchase on pubg mobile - Comment #3384199 - Image #0
                    failed in-app purchase on pubg mobile - Comment #3384199 - Image #1
                    Helpful
                    Found this helpful?
                    8 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      F
                      Falak Shahid
                      from Pune, Maharashtra
                      Oct 19, 2018
                      Report
                      Copy

                      Address: 411044
                      Website: Times of Money Limited

                      I made a payment of rs. 249/- to purchase stocks related to the game design home. But nothing was reflecting in my in app stock.

                      This transaction was done on 15th octiber 2018. My bank account stands debited. Neither the money was credited back not was a given the in app inventory.

                      It is unfortunate that we people are cheated in this manner.

                      I dont know how to avail my refund.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abhiroc
                        from Numaligarh, Assam
                        Oct 18, 2018
                        Report
                        Copy

                        Amount has been deducted from my account and i have not received anything on my game account or no update yet on play store. It was from rise of civilization. Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 720.0 on 18-oct-18 at 15:56 is igaepctpk4. I need refund or some reply soon. Thank you
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gbmoney89
                          from Noida, Uttar Pradesh
                          Oct 18, 2018
                          Report
                          Copy

                          I purchased uc cash via in-app purchase of pubg mobile on 17 oct via internet banking. Costing rs.1949 for uc credit of 1500.

                          My account has been debited for the same amount but no uc cash was credited to the game.

                          Customer care centres are unreachable.

                          Beneficiary - times of money ltd

                          Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                          Also i can see lot of people facing the. Similar issue and i believe times of money is not a trusted portal but just a money scamsters
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pradip786
                            from Surat, Gujarat
                            Oct 17, 2018
                            Report
                            Copy

                            Address: Surat, Gujarat, 395006

                            I have purchased pokar chips 3032rs. Second time in a day but not credited in my zynga pokar account
                            Debited amount in my bank account
                            So what can i do
                            The bank messages in below

                            Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 3032.89 from a/c ending 3194 on 16-oct-18 at 22:27 is igaeowpaj2.
                            Spin kharida tha 220 700 ka aaya nai
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shomik Biswas
                              from Delhi, Delhi
                              Oct 15, 2018
                              Report
                              Copy

                              I made some in-app purchase for the game pubg mobile, bought uc money worth inr 3999 via netbanking through my sbi account.
                              The money was debited from account but the purchase failed and also doesn't show up in google play store order history.
                              It shows in my sbi account that the money went inb times of money limited.
                              Its a huge sum of money and i'm worried for the same.
                              Ref no. - [protected]igaeonhkb5

                              I've seen quite a lot of complaints regarding this online, many haven't been solved, really worried and will take further action if problem not solved.

                              Either follow through the purchase or kindly refund the money.

                              Waiting for your reply.

                              See image attached.
                              +1 photos
                              Oct 20, 2018
                              Updated by Shomik Biswas
                              Money refunded
                              Dear sir,
                              I had purchase a game pack of value 650 rupees in king of avalon at 7/8/2018 11:13pm through my net banking of sbi the payment is deducted from my account but i didnt received the pack i purchase transaction reference number is IGAENEKSF2 PLEASE REFUND MY AMOUNT AS SOON AS POSSIBLE
                              They refunded the money, but still don't know what happened.
                              SouravMohanty's reply, Oct 27, 2018
                              How did you get the money back
                              How did you get back the money
                              What process did you follow, just posted here, thats all?
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Harsha_A_S
                                from Chennai, Tamil Nadu
                                Oct 11, 2018
                                Report
                                Copy

                                Address: 560064

                                I purchased a course worth 800rs from udemy google play app, on 9th october 2018. I made the payment through google play which redirected to sbi net banking and the money was transferred to inb times of money limited, but the course has not been purchased. So i please request you to either refund my valuable money or complete my purchase.

                                My transaction reference number: [protected]igaenkelu3
                                +1 photos
                                I have purchased an item and made payment from SBI net banking. Money is deducted but I haven't received the item nor any refund. My payment ref is -
                                [protected]GAEMWPNK8.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kalpesh Parekh3954
                                  from Vadodara, Gujarat
                                  Oct 8, 2018
                                  Report
                                  Copy

                                  Address: Vadodara, Gujarat, 390021

                                  Times of money limited
                                  India,

                                  Oct 8, 2018
                                  Google play putchase
                                  I have purchased coin master game spin worth rs 349 & 140 other date.
                                  Money debited from my sbi bank but not receive purchased item. Please refund my amount
                                  Reference no.
                                  Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 349.99 from a/c ending 3990 on 08-oct-18 at 14:23 is igaenhkbm9.
                                  Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 140.0 from a/c ending 3990 on 04-oct-18 at 21:56 is igaempgbz8.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pankaj1712
                                    from Mumbai, Maharashtra
                                    Oct 8, 2018
                                    Report
                                    Copy

                                    I did some payment of game - clash of kings, i did total 5 payments on 03.10.2018 in which 3 was of 80 inr and 2 was of 800 inr and one payment was unsuccessful of 800 inr, so i want the refund as money is deducted from my bank account.

                                    One of the below mentioned payment was unsuccessful.
                                    Reference id of payments-
                                    -[protected]
                                    -[protected]

                                    My details-
                                    Name-pankaj saini
                                    Mob-[protected]
                                    +1 photos
                                    I have purchased a diamond bundle(1060 daimonds) regarding Garena free fire international worth Rs-800/- My account got debited and my purchase has been cancelled.please kindly refund my amount quickly as I want to make a purchase.
                                    Transaction ID:[protected]IGAEPLQDB4.

                                    payment unsuccessful - Comment #3247469 - Image #0
                                    payment unsuccessful - Comment #3247469 - Image #1
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      scdas2018
                                      from Bhubaneshwar, Odisha
                                      Oct 6, 2018
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra

                                      Dear sir,
                                      I am surprised to notice that my account has been debited 4 times in the last 5 days & the amount so debited has been credited to times of money limited vide reference nos. Igaelvqtw7 dtd.[protected] for rs.3300.00, igaelvqtb7 dtd.[protected] for rs.3300.00, igaemhjyl4 dtd.[protected] for rs.320.00 and igaemstfa8 dtd.[protected] for rs.3300.00. Altogether a total of rs.10, 220.00 has been credited to times of money limited without any consent from me. This may be due to any inadvertent mistake.
                                      So i humbly request times of money ltd to refund the total amount of rs.10, 220.00 to my account from which the amount was debited.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pravin Nikumbh
                                        from Mumbai, Maharashtra
                                        Oct 4, 2018
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra, 410210

                                        I have made an online purchase of a book titled options trading 101 for amount of rs. 547.29 ref. No. [protected]gaemmstr6 teamsfer.
                                        Please register my complaint for non compliance to my order and share me with the complaint number.
                                        If there is no merchandise then please revert the amount mentioned above to my account back.
                                        I have not received the book in my google account.
                                        Kindly take a note of the same and confirm my order at the earliest to my account.
                                        Regards
                                        Oct 04, 2018
                                        Updated by Pravin Nikumbh
                                        The purchase was made on 4th October 1018.
                                        My 650 rupees was debited from my SBI account for buying coins from livu app...but I didn't get the coins and also my 650 is debited from my account...I need a refund to my SBI account or repay to livu app...
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit