One packet was sent through Trackon from Aligarh to my address " Sec-7, Sidharth Vihar, Ghaziabad -201009.
Today Mr. Ajay Chauhan called me and advised that there is no courier service to your area, therefore it can't be delivered to given address.
If there is no service to this area why your company accepted the packet for delivery.
Given address is just 1.5 km away to your Vinay Nagar Ghaziabad Office.
Even I requested to Mr Chauhan to deliver the packet at DPS College, which is less than one km away to your office but Mr Chauhan refused to do so. His behaviour and approach was very much disappointing. Although later on when I contacted to your office, Madam, who picked the phone easily accepted my proposal and advised tomorrow it will be delivered to DPS.
Question is unprofessional and disappointing behaviour of Mr Chauhan and why packet cant1be delivered to a distance less than 2 km from your office.
Jitendra Kumar Pathak
[protected]
Trackon Couriers customer support has been notified about the posted complaint.