I have to collect my parcel with my own most of the time, like recent incident was my parcel was lying with our local Trackon distributor from last 3 days, we wait for our consignment for 2 days when not received i send my office person to collect the parcel.
Local vendor always doing same activity and when we ask them for the reason they says we don't have any delivery boy. IF he don't have the delivery boys then why you he doing this delivery work i don't understand this.
"THIS GUY IS SPOILING TRACKON NAME"
pls cancel his vendor license and give this license to some other deserving one.
My Dockit number are:-
1. [protected] (From Delhi to Gurgaon) Dt: 26.07.21
Collected by hand by own. it reached to Local vendor on very next day on 27.07.21 & it supposed to come to me on same but not happened, we our self collected on 29.07.21 even when we called them they says its not reached to us, but HUB has confirmed that it reached to the vendor next day. then we went there & collected.
2. [protected] (from Faridabad to Gurgaon) Dt:27.07.21
Collected by hand by own. it reached to Local vendor on very next day on 28.07.21 & it supposed to come to me on same but not happened, even when we called them they says its not reached to us, but HUB has confirmed that it reached to the vendor next day.
3. [protected] ((From Delhi to Gurgaon) Dt: 27.07.21
Same story repeated in this case also.
some time it is acceptable some delay, but person should inform us that we don't have delivery boy and your parcel is with us, but this vendor is even doing wrong practice and if follows with him he says he don't received the parcel.
Its my humble request to you kindly close that vendor he is Spoiling all your brand name. and assign some other vendor
Trackon Couriers customer support has been notified about the posted complaint.