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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
Complaints 4720
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TRAI reviews & complaints page 12

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Dear Sir, Madam

I am in international roaming and stuck in a lock down overseas. My SIM stopped working and Airtel is not giving duplicate SIM even after providing all required documents.

My Airtel mobile:[protected]

Airtel customer service is very poor and they are giving 0 complaints ad in TV. Please ask Airtel to stop that ad immediately since they are failing to resolve their tickets even...
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Address:mumbai

Reference: [protected]

This is to draw your attention to the CHEATING, HARASSMENT AND UNPROFESSIONAL BEHAVIOR AMOUNTING TO TOTAL VIOLATIONS OF PANDEMIC 2020 ACT gross high handedness, rowdy, unprofessional behavior / harassment and disconnection of mobile services of a Senior Citizen, a Specialist Doctor working endlessly for COVID CARE:

Given the fact that in the present scenario, mobile connectivity and number...
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M
MURUGAN.K K.MURUGAN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint in tower instal service

Address:tamilnadu

என்னுடைய காலி நிலத்தில் டவர் கோபுரம் அமைப்பதாக கூறி ஒரு குரூப் ஏமாற்றிவிட்டது. இதன் காரணமாக உதவ வேண்டி கடிதம்...
+3 photos
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S
Saifur Rahman Mohsin
from Bengaluru, Karnataka
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cost of porting out of a network

Address:Bengaluru

Hello. I have a secondary number that's associated with Jio. I decided to shift it to a different network since I can use it as a backup number when my primary network is unavailable by putting a minimal amount in it. Now the active plan expired and I decided to recharge it with ₹10 so that I can send a PORT OUT message, except that Jio doesn't let me send SMS with minimal amount and wants "an active plan".

When I checked...
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A
Amit vyas
from Vidisha, Madhya Pradesh
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Receiving Unwanted calls

Address:Indore

This is to request you that my name is Amit Vyas using number [protected] I am getting regular and continuous calls from the company (Cashwin) from random numbers few are mentioned below-[protected], [protected], [protected], [protected]. The executive askes me to call a person who has taken a loan from them and mentioned my number in reference without my knowledge even the company did not verify me before using my number as reference.Being...
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Address:ADMIN BLOCK NTPC KORBA PIN 495450 CG

Respected Sir/Madam
I was requested through mail and personally visited to Asha communication Korba Shop no C-3 TP NAgar New bus stand Korba (C.G) 495677 for disconnect my idea number [protected] on 23.10.2020 and deposited RS.400/- dues on the same day.(copy Enclosed)

It is mentioned that suddenly Called from VI for Pending of bill and mentally harassed by the Customer care department repetedly calling...
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J
jaschabra
from Delhi, Delhi
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Mtnl landline ) 01122055699, 01122444369

Address:Laxminagar, delhi-110092

Since August 2020 I have been complaining about the dead landline phones 22055699 & 22444369, but till date no one has come to resolve my complain.
Without using the phones, I have been made to pay the telephone bills....
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Hello sir,

I have registered many complaints about not getting data in Airtel 4G network in Airtel app & customer care number. No one replied and enquired back to me. I have been complaining about this issue for 1 year. Problem is still unsolved.
In our location 4g is available in handset but no internet speed.
My mail [protected]@gmail.com
Phone [protected]

My location is Nayarambalam, Ernakulam...
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Videocon D2h activating addons without my knowledge and looting my money. For the second time, they activated D2H India Cricket English HD addon and debited the money from my account.

I sent an email to them on Nov 18 to deactivate the addon and they replied it will be removed after 4 days when the lock-in period completes. Again they activated the pack in December and debited the money from my account.

I clearly...
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K
KV Balaji
from Delhi, Delhi
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Airtel mobile postpaid

My wife has a airtel connection and it wasn't working for 4 months since May '20 and we tried all options of 121 email and customer care and also raised complaints thru App. But nothing worked and I stopped paying bills. Now I called 121 they asked me to pay the bill for sept, oct and nov and change the sim. After doing all this and giving the documents still now they are saying that doc is having husband name and not father name. this is...
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K
KV Balaji
from Delhi, Delhi
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Irresponsible service by Airtel

Address:Airtel India

My wife has a airtel connection and it wasn't working for 4 months since May '20 and we tried all options of 121 email and customer care and also raised complaints thru App. But nothing worked and I stopped paying bills. Now I called 121 they asked me to pay the bill for sept, oct and nov and change the sim. After doing all this and giving the documents still now they are saying that doc is having husband name and not father name. this is...
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D
Doctor mam
from Delhi, Delhi
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Not allowing my sim to exit from family plan

I want my number [protected] to exit from family plan.I raised my request on 17.12 2020.For this I have paid my bill on 17.12.2020.For verification of my address your people are reaching to my permanent address at kanpur.I have applied all my mobile number from my working place of DR RML HOSPITAL LUCKNOW.Why you people have not reached to my address when customer applied to a specific plan?You people are harassing customers.I am having all...
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A
Anish Mohammad
from Jaipur, Rajasthan
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Internet speed issue not resolve

Address:city reengus, dis sikar, state rajasthan

Dear sir, we are facing low internet speed at my area, i am complaining again and again via call/mail. but i don't get any responce,
we are requesting you please increase your frequincy in my area,

regard
anish
aksh optifibre limited, reengus sikar rajasthan pin-332404
mobileno [protected] mail id [protected]@gmail.com...
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M
mroudika
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Jio fibre

Address:12-2-417/B/64, LIC colony,Gudimalkapur, Hyderabad 500058

I am M Sudhakar has been using JIO Fibre Connection bearing no.[protected] for the last one and half year. As I have shifted my residence to a new location. I have requested for Uninstallation of Jio fibre connection and refund the deposit amount. Its already 3 months completed and still the uninstallation did not happen. I have spoken a number of time with the jio help line representative and also dropped may mails to them but nothing...
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Dear authortities,

I have my complaint with Appellate andhra with reference no. CCNOR3BLR[protected].
I am not receiving SMSs from any number since 15th November 2020. Until now, Airtel has not provided any resolution to my complaint.
Kindly look into the matter

Regards,
Surendar...
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T
tarasankarghosh
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Recharge not reflecting in my account

Address:BSNL , KOLKATA

Madam/Dear Sir,

Mobile No. [protected]

On last 29.11.2020, I made online recharge (General Top Up) for Rs.44/-(Rupees forty four only) for the said mobile . Recharge was successful, the reference no. being PGSM[protected] and the credit was confirmed from their end viz., BSNL via message . But, the irony is that it has not yet been reflected in the balance, though nine days have already passed since then .br...
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K
Kuramesh
from Powai, Maharashtra
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Mobile Tower in Residential Area in Bangalore city

Address:Sri Vanaraj, S/O E. Narasimhulu Naidu, T K Deepak Layout, Jambu savari dinne, J P Nagar 8th phase

We live in J P Nagar 8 th Phase, T K Deepak Layout. Which is a residential area with more than 500 families residing. There is a cluster of Mobile Towers (Vodafone) on top of our neighboring building.
Considering the health hazards caused by the mobile tower not just to these families but also to the children who come to the primary school within 100 mtr radius of this house building, request you to get the mobile tower removed at...
+1 photos
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S
Susil Baidya
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Re new number

Address:Kalindi municipality market Shop no 10, Laketown

Dear Mr. Susil Baidya,

This is in reference to your complaint to TRAI vide reference number DS[protected], wherein you have complained regarding reactivation for your mobile number [protected].

As per your telephonic discussion on [protected] with the undersigned dated 30th November 2020, this is to apprise you that the above mentioned number belong to different service provider.

Further, we would...
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Address:Sion partiksha nagar sion east mumbai 400022 Maharashtra

Sub: Complaint Letter bad Internet Service and mobile network issue

Respected Sir,

With due respect, I am writing this letter to inform you that the internet connection mobile network is down from the last 5 month. We have made several calls on your customer care number but no one answered our calls. As you know In our area approxmity 3000 customer using your internet and mobile sim services and some university...
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S
Subhanghi
from Powai, Maharashtra
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Jio/I complain about jio

Address:At the post kherdi deulwadi tal dapoli dist Ratnagiri

My area is very bad signal i have raised issues calling Internet and sms also all my number is [protected] i complaint to jio but he is ignoring my compliant...
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