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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 16

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I am using vodafone sim since last more than 10 years. When i registered for auto pay, i got receipt. I was surprise that account holder name mentioned for my mobile number is different person where as the monthly bill is on my name only. How is it possible? Does it means your mobile number account holder might be different person?

Don't you think this is very sensitive in view of the country's security? Anyone can purchase...
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Address:Rajkot

I had taken washing machine through bajaj finance in 2012 and complete all liabilities in 2013.

As i was a customer of bajaj finance in the past, due to this my number is in your system.

My problem is i am getting daily at least 10 calls for personal loan from bajaj fiancé, i have told many of call center persons to remove my number from calling list.

I have also blocked at least hundreds of your...
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S
Sanjeev Terhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss guide me

Here is my horrible experience with videocon d2h:

About my complaint that i raised on for the "no power" setup box issue.

I have called the customer care, and raised the complaint, and a technician was assigned to fix it. Technician called next day morning, and i have explained him the issue. He suspected that the setup box is gone, and needs replacement. I said ok, and he hasgiven me the options to replace.br...
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M
Mukeshsohaney
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airtel dth not working

My airtel dth connection is mot working since morning and i gave multiple call to customer care and technician but not received any proper response. I am really not happy the way airtel is handling their customers concerns....
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Address:sb-5/6 windsor plaza r .c.dutt road vadodara

Sir
i had lost my iphone 11 max pro and it was find my iphone was on suddenly i got sms regarding ur phone has been found pls click the link below
as soon as i had click link they capt my user name and password and they remove that phone from my accont and erase my phone and turned my icloud
the sms is come from

QP-TXTAPI

that sms come at 16.31 on[protected]
on my mobile number +91...
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P
pee3592
from Kandra, Jharkhand
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regarding complain no: 71082082 videocon d2h

Dear trai,

I am a videocon d2h user with customer id is[protected]. Since from last 3 to 4 years, i am facing lot of issues regarding services of videocon d2h, balance deductions still now.

Fresh incident is regarding my picture not coming in my tv already recharge 1 year pack for which i should get services for 365 days but thay r not resolved issue. Again i have complained to their phone & email id' [protected]@d2h.com...
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M
manoj196823
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Non providing of new connection

Address:Saikripa, beacon colours, dreamland, palathara, powdikonam p o trivandrum, Kerala 69558

Sir, my name is manju. C. K working in intelligence bureau as assistant central intelligence officer. I had applied for a new asianet broadband connection some weeks back (Ref no. 192870). When consulted for the status, it has been revealed that rj11 cable shortage for the last 2 months. My son is studying in 12th std cbse board. I think u can understand the situation why i applied for a new connection. Furthermore my husband is an employee...
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T
Tapadyuti
from Bengaluru, Karnataka
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Videocon D2H is providing fake confirmation and deducting money

Hi,

I have been using Videocon D2h for quite a long time. I never had issues till 2017. But below are the three incidents which I never expect from them -

1 In 2018 I took a secondary connection and after using for a year I had to suspend my secondary connection for 3 months due to house repairing. As per the standard process, I had called to the Videocon D2h customer care and requested them to suspend the...
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A
Ashok Sihag
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Regarding sms charges charged by jio

Rspctd sir/madam
I get 100 sms in my plan free of cost, today i send 40 msgs but jio charged me 40 rupees from my main balance. I hv called jio customers care and mail three time to nodel officer of jio punjab but they r not able resolves my problem
With regards
Ashok kumar
Jio mobile no. [protected]...
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S
Safe Rider
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Negligence

Address:Payradanga,nadia,west bengal

Sir,
My name is saikat bhowmick, reg mob - [protected]. Our cable internet don't take any action about internet problem give us a clear internet connection. Take action as soon as possible. If they don't take any action within next 24 hours we will take legal action against there company. Thank you....
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Address:new delhi

Dear sir,
We have videocon d2h. Connection no[protected] with mobile number [protected].in the name of k lavanya.
Sir. Since march 15th our network is not working only few free channels are coming entertainment are not coming for that we have send to mail to videocon for that company replied all our staff are under covid-19 leave so far not repair and also recovered our prepaid amount rs.2100. Today we have recharged for 1000...
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I want to bring to your notice that we have paid rs.2500 to the independent tv for their support but those beggers neither gave proper support nor proper channel to us. Finally they shut down the company. We lost the money and those fools even did not gave us the money back. I would like to ask trai what is the initiation u r taking in order to support customers. They did not even gave the channel properly even from day one. If you also feel...
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U
Upendra57
from Mumbai, Maharashtra
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Complaint against You Broadband Pvt Ltd

Address:B/78, Aum Society, B/H Jalaram Nagar, Opp Gokul Party Plot, Gotri Road, Vadodara - 390007

This is regarding the complaint against service provider You Broadband Pvt Ltd. From the starting of this month (June 2020) we started facing issues of slow internet and connectivity issues every now and then. After a week when we started complaining about the same, they kept on delaying the repairing by saying that they have some line fixing problem so it will be resolved in couple of days. Even though on registering the complaint many times...
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Hi,
My number is [protected]. I received an sms from 17863 regarding an otp. Upon checking, i learned that it is from vodafone and then checked my balance and realised that it has been deducted again without any value added services subscribed or anything else being downloaded by me. I already have an unlimeted pack valid till 8th of september so i want to know why moner from my main balance was deducted. I have been facing this issue...
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V
VJ Trolls
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fake call from jio network

I get call from this number they told me they from jio office your win lucky prize contest. I replied them as your cheating me. He replied me a bad words its all happen in voice call. These types of behavior was crime please help me...
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K
kbibiyan
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Too much calls from dish tv

A number of calls on my contact number [protected] by my dish tv service provider my vaucher number is [protected]. I am very much disturbed by continuous calling on my number. I request a strict action against the service provider and to block all incoming calls from above said service provider

Thankyou...
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S
Sultank
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Idea mobile network company

Address:Noyda

Main Idea company ka plan Khada usmein likha tha ke 16 rupaye ka 1GB data ek din ke liye mere mobile ki validity khatm ho chuki thi main 16 rupaye ka recharge kara to recharge ho gaya lekin network istemal nahin kar pa raha tha Jab Main company mein Shikayat Kari km internet use nahin kar pa raha hun to unhone kaha ki aap ki favourite EP 1 Din pahle khatm ho chuki hai iski vajah se aap Ja Panchhi data istemal nahin kar sakte To Main Kya han...
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N
Nd2983
from Powai, Maharashtra
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Cable operator is charging extra and not providing bill

We have a connection with hathway cable via our cable operator. We have taken ala carte channels. However our cable operator is charging us for whole package and also not providing bill for same....
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Address:Jaipur

Dish tv charged me for 3 month valued added services (Vas) without my permission and notification for my dish tv vc no. Is [protected].

When i call to dish tv customer care they told me that they activate the vas because they apply an offer without notification and without my permission. Total 2 vas services was added to my dish tv account on 26th march and there was no notification was given and neither they ask me. They deduct...
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R
ranaz200
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amount deduction

Address:Ranaz Nazar, Benglavu Parambu, Chungom, Pallathuruthy, Alappuzha, 688011

Yesterday 21st june 2020 around 2.20 am when i tried to recharge an amount of inr 259.00 on my airtel mobile number [protected] thru airtel thanks application with my federal bank visa debit card ending with 5320 it shown that transaction failed. But today yesterday evening itself i have received an sms from the federal bank stating that an amount of “inr rs.259 debited by ecom txn using your card xx5320 at bharti airtel l on 21jun2020 09:40:34”br...
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