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I submitted my application for making new Pan Card bearing no. AXUPP1372R
Aug 14, 2020
Complaint marked as Resolved
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I
indyan
Today i also get the same sms, hey vasu are u a user of 496 plan unlimited? if yes they are sending this message to all 496 user to reduce usage. I called customer care but they have no answer on this issue.
well lets see what they are going to do.
a sms in my phone like this :- THE USAGE OF YOUR PHONE IS NOT COMPLIANCE WITH THE FAIR USE & NON-COMMERCIAL USE POLICY OF RELIANCE. REQUEST YOU TO REDUCE YOUR USAGE IMMEDIATELY, OTHERWISE YOUR CONNECTIONIS LIABLE FOR DISCONNECTION.
Sir
SUB : REDUSING RS60 EVERY MONTH FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY AIRTEL MOBILE NU [protected])
FOR THE PAST 2YEARS THEY ARE DETECTING RS 60 EVERY MONTH FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME TO THE CUSTOMER SERVICE BUT NO SOLUTION
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C
Sir
SUB : REDUSING RS60 EVERY MONTH FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY AIRTEL MOBILE NU [protected])
FOR THE PAST 2YEARS THEY ARE DETECTING RS 60 EVERY MONTH FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME TO THE CUSTOMER SERVICE BUT NO SOLUTION
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C
tiwari travels — not activate of jodi offer in my sim
good evening sir
i am nitin tiwari from etah.but my new sim activate in tundla. but sir not activate of jodi offer in my sim
My no. [protected].so sir please my jodi in my sim.
thank you sir
nitin tiwari, nishant sharma
Sir
SUB : REDUCE RS5 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])
ON DATE 1-1-2009 I FOUND THAT MY BALANCE IS REDUCED BY RS. 5. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE CALLER TUNES BUT I NOT INFORMATION ABOUT CALLER TUNES ON MY NUMBER. I UNSUBSCRIBE CALLER TUNES ON DATE[protected]. AFTER THIS I NOT SUBSCRIBE. BUT CUSTOMER CARE SAYS THAT I SUBSCRIBED BUT THIS IS WRONG. THEY MAKING FOOL TO CUSTOMER . I MEAN TO SAY IF I SUBSCRIBE TO CALLER TUNES THEN RULES SAYS THAT COMPANY SEND INFORMATION ABOUT CALLER TUNES TO CUSTOMER. BUT I DONT GET ANY INFORMATION. I COMPLAINT TO NODAL OFFICER WITH COMPLAINT NUMBER 84993557. BUT NO RESULT YET.
SO I REQUEST YOU TO SOLVE THIS PROBLEM.
Sir
SUB : REDUCE RS5 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])
ON DATE 1-1-2009 I FOUND THAT MY BALANCE IS REDUCED BY RS. 5. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE CALLER TUNES BUT I NOT INFORMATION ABOUT CALLER TUNES ON MY NUMBER. I UNSUBSCRIBE CALLER TUNES ON DATE[protected]. AFTER THIS I NOT SUBSCRIBE. BUT CUSTOMER CARE SAYS THAT I SUBSCRIBED BUT THIS IS WRONG. THEY MAKING FOOL TO CUSTOMER . I MEAN TO SAY IF I SUBSCRIBE TO CALLER TUNES THEN RULES SAYS THAT COMPANY SEND INFORMATION ABOUT CALLER TUNES TO CUSTOMER. BUT I DONT GET ANY INFORMATION. I COMPLAINT TO NODAL OFFICER WITH COMPLAINT NUMBER 84993557. BUT NO RESULT YET.
SO I REQUEST YOU TO SOLVE THIS PROBLEM.
I surrendered my postpaid reliance connection no. [protected] on 18/12/2007. I received my last bill no. B501811-C002338 which says i have to pay -187.00 rupees. which means that after all deductions from my security money I should get 187 rupees. But, unfortunately a year has passed nd i am yet to receive the amount.
Sub : Reduce of Rs. 30 from my balance without my knowledge or any subscription. (My AirTel No [protected])
Today i.e. on date[protected] I received one message from service provider that congrats, you are now subscribed to AirTel Friendz Chat for Rs. 30 for next 30 days. Ur chat Id is 8... (remaining nor filled fro my security, if require povided upon request ). Dial 543216 to find frindz! Rs 2/min. After seeing this i called to AirTel customer care. initially Mr. Madhu lifted my call and told that You are not charged for any thing. but only message sent.
Then i said that my account was deducted and just like some discursion was went on and later i said that i complaint to the TRAI authorities, even though he didnt cared and stopped the call.
Again i called to customer care. this time one lady lifted and said that u r subscribed to voice chating so your balance was deducted. but i have not subscribed any voice chat. during conversation only, she just put off the call by telling thanking you for calling customer care. this is not good thing!
Again i called to customer care, this time Anurith named lifted my call and answered as follows...that the subscription message sent to my mobile ([protected]) from message centre[protected] was correct and was not supposed to be charged but it was deducted from balance unexpectedly. actually when u activate the subsription, then only balance has to be deducted and said that my voice chatting message was not subsrcibed and not activated now so the deducted amount will be reimbersed into your balnce with in 4 hours.
now i have to wait for another 4 hours for knowing the results...i.e...of reimbersement of balance amont of Rs. 30
this is the not the first time i faced this problem. earlier also i encountered this problem but earlier i dont know about the the TRAI complaint book.
this is so embarassing that untill unless i asked the customer care they havnt did anything.
so i request you to take legal or necessory action on this regard.
i would like to bring you notice that, why the telecom companies providing very less amount on recharge coupon. we are using vodafone services they are deducting high amount on every recharge coupon. i would like to register this complaint with TRAI, because as per their recently introduced act every companies should give full talktime on recharge. Pls. take my complaint seriously and do the needful with the help of TRAI.
I am a Aircel Prepaid Customer ( [protected] ) for me past 3 years. On 09.12.2007 I brought a Sim with Six Years Validity Numbered [protected] and I am utilise till the Sim till date. As per the Aircel's new offer, on 09.12.2007 I attractive Add-On facility for the numbere No.[protected] at 20 paise/minute rate. I have utilise this facility till 06.02.2009. But without prior information or alert message, they deactivted this Add-On facility from 07.02.2009 onwards. This kind of activity it hurts the trust which I put upon you. I heard about the new Club-5 Add-On Scheme I don't want to join in this Scheme and i would like to continue in the old Scheme. So I request you to take necessary action in this regard at early of possible.
Dear sir,
I
am Arabinda sahoo a post paid user of reliance communication for last 1 years, due to un adquate charges i want to migrate this connection to prepaid.i paid my all out outstanding dues after adjusting my advance security and submitted migrated form in authorised outlet of reliance communicationc(OTC CODE-63015) on28.02.09.The Executive told me to make the process within 4 days.since one week has been passed it has not been done.iam very hope less after frequntly calling to cusomer care and number of times running to this out let.each other is getting funny to pass on my qurey.
pls help me in this regard.iwill great ful to you.
Sub : False activation of VAS (Caller Tunes) in my No.& Arbitrary Deduction from my prepaid balance of Mobile No. [protected] (Reliance)
Dear Sir
Some bulk amount of talktime Rs. 45/- and Rs. 16.80 in two respective recharges is being deducted suddenly from my balance without any activation of VAS (Caller Tunes) from my no. from my end even without any informtion to me. Even now there is a minus balance in my A/c which means if recharged again it will be deducted immediately. When contacted, Customer Care is careless enough to provide any suitable justification, nor even ready lodging any complaint or make reimbursement of deducted unjustified balance. Even total talktime deducted is much excess than the actual charge for the VAS which has been falsely activated in the no. At least 10 calls per day come in my mobile from Reliance with insisting on using Caller Tunes. On every occasion it has been ignored as its of our no use because the no. is being used by my mother who is a medical patient and only receives some incoming calls in this no. Still they cheated us by forcefuly activating the same and deducting a fictitious major amount without my knowledge from my balance in separate times.
Even Customer Care agrees that if it is accidentally activated, initinally not more than Rs. 5/- for 5 days (caller tunes) is deducted from balance. Then how could such amount of total Rs. 62/- till now can be deducted in any case without activating it by the customer. Meanwhile One Customer care executive at least managed to deactivate the caller tune from my no.after my repeated request but no reimbursement of talktime is being given so far which is really needful to us at this medical crisis.
Why dont TRAI gives us a suitable platform like some portal or email id or Toll Free Telehphone No. for registering our this kind o[censored]nsolved complaint so that the Mobile Service providers are compelled to take care of their customer in such genuine cases. Also Mobile Cos. should feel the problems and harrasment of the existing customers who are loyal to them since past years other than just making money by running after new subscribers.
Unless the MNP days in not far enough when such Careless providers would loss a huge no. o[censored]nsatisfied customers day by day.
Thanking you,
Yours sincerely,
Aniruddha Dhar
Mobile NO. [protected]
Kolkata-700012
Last month i purchased one reliance prepaid connection at the time number was activated, since last week onwards my number was not working, I informed several times in reliance customer service centre no response from that side, realy i am disappointed in reliance sevice centre. I want proper feedback, please take action and solve my problem immedately. please do the needful.
Thanking you
yours truly,
m.yokesh
mobile no:[protected]
salem 636001
Although i register for DND (Do Not Disturb) service with reliance communication but this company is biggest frod in our country thay sending me again and again unwanted messages and calls
REQUESTED SIR
SUB : DEDUCTION OF RS 0.83 DAILY FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY AIRTEL MOBILE NO. [protected])
FOR THE PAST 3 YEARS THEY ARE DETECTING RS 0.83 DAILY FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME (MORE THAN 100 TIMES) TO THE CUSTOMER CARE BUT NO SOLUTION. THEY TALK VERY VERY RUDELY, LEAVE MY CALL ON HOND FRO 15 TO 20 MINUTES & FINALLY CUT THE CALL.
SO I REQUESTED YOU TO TAKE SOME RELEVANT STEP TO SLOVE THIS PROBLEM AND PLEASE REIMBURSE THE DETECTED MONEY FROM MY A/C AS SOON AS POSSIBLE
My number :- [protected] ( Mumbai Airtel Number )
If we give one compain to Airtel then they take mroe then 15 days to reslove it. But they reslove it just for 7 days or 8 days after that again i m facing the same pronlem and when i try to contact them some of them very rude on phones and some treat us like that they are the bose of the company. Well so many times i deduct wrong amoutn for those services w hich i m not using on my cellphone. And when i ask them to deactivate those serives they says it deactivates but again same month i face same prblem.
Yes it very true when we call them they put our call on hold for long long time. and sometime they discoonect the call and as far as i know about cst care that excutive cannot disconnect the call till we wont do it. And if we ask for floor manager they always says that we have t talk to them only thery cannot trabfers our calls to floor manager. Half of the time they are bussy in metting dont know wht metting they do and still so many custmer facing th e problems.
I will be very thanks to you i[censored] help us to get the our money back and settle the componsation amount.
dear sir
i hve take idea postpaid 2 number, [protected], or [protected], the executive says that the calls betwen the my number are free of cost, coz they are in CUG scheme, when i recieved the bill the cmpny charges on all the calls, they sent rs 1300/- or 1350/- rs bill for both mobile connection
please solve my problem
I have a CUG connections 3 numbers ( [protected]) under my name, and the service is so detoriating, the calls get disconnected whether it is incoming or outgoing with reasons call failure, network rejected call, call ended, and also call gets disconnected after 10 seconds of disconnecting the call ie, if a call is disconnected at 50 seconds it gets disconnected at 59 or 60 seconds. Numerous complaints have been made to Idea cellular and no further action is being taken till date.
The service is very very poor and getting degraded day-by-day and worst customer service is being offered by them.
I would appreciate if some action is being taken or a new rule sort of thing being implemented of chaning the service provider without chaning the number.
i have a cellone connection in kerala circle . while bsnl has activated the jodi sim offer, i took one connection on basis it is rent free and he sim gets same features as the main sim. now they have taken away the offer without prior notification and charges rs.99 + tax for the additional sim.
also they are unwilling to change my post paid number to prepaid
Reliance India Mobile — SUBSCRIBED FOR MISS CALL ALERTS, AMOUNT DEBITED FROM A/C, BUT BENEFIT NOT AVAILED TILL TODAY
It gives me immense pain to bring in your kind knowledge and information that I had subscribed for MISSED CALL ALERT PACK on 27th April’09 on [protected] at 11:30 AM by sending M to 51234 and got he subscription confirmation message at 11:31 AM itself but till now I m unable to get the service despite repetitive complaints which may be referred at the end of the letter.
Sir, I wanna ask you just one thing that what mistake I did by choosing the option and when you deducted the amount from my A/c why till now you are unable to provide me the said service. One thing more I would like to mention that now-a-days when I am asking for the staus of my complain the answer from the customer care executive was that "Due to some technical problem we are unable to give you status of the compain lodged by you, please contact us afterwards." So now I am looking forward for your care and needful attention in this matter.
Further I would like to ask the policy makers of our country that if someone is not providing the service but charged the amount whether that company is liable in any way to face the criminal proceedings or breach of contract.
Please suggest me at the earliest.
RIM Customer
Navin Agarwal
[protected]
DATE &TIME COMPLAIN NO TIME ASKED TO RESOVE THE PROBLEM
SUB : REDUCE 30 Rupees every month FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No ([protected])
Hi,
My Name in Neeraj Rathi am using your reliance prepaid from last 3-4 years, From last 6 months I found that reliance is automatically deduction money against the services which are not activated by my.
This is not a way that you can reduce money without the approval of customer. Many times I logged the complained against it. In the month of April 30 Rs was deducted from my account even I did not subscribe any pack, I logged a complain against it the complain no is [protected], and your customer care executive assured me that in future no pack will be activated and no amount will be deducted, But again in the month of May 30 rupees has been deducted. As today I speak to your customer care executive Mr. Honey, he said no amount will refund but be assure in future no amount will be deducted.
HOW CAN I TRUST THAT NO AMOUT WILL BE DEUCTED IN FUTURE AND HOW I WILL GET BACK MY AMOUT.THIS IS THE SECOND TIME I AM PAYING MY 30 RUPEES TO RELIANCE WITHOUT SUBSCRIBING ANY SERVICE??
• Is this the way to work such a reputed organization? Please respond me with a satisfactory answer.
• Is this the way of reliance to cover his loos during recession?
Dear sir,
I
am umesh chandra post paid user of vodafone communication for last 6 months, due to un adquate charges i want to migrate this connection to prepaid.i paid my all out outstanding dues after adjusting my advance security and submitted migrated form in authorised outlet of vodafone communicationc Executive told me to make the process within 4 days.since 2 week has been passed it has not been done.iam very hope less after frequntly calling to cusomer care and number of times running to this out let.each other is getting funny to pass on my qurey.
pls help me in this regard.iwill great ful to you.
when ever we activate add on packages for one month in sundirect they are not deactivating it after 1month, they are telling us that we have to inform them but there is no way that we could contact them..they are providing customer care no[protected] but even after trying 500 times i was not able to connect to say the least so kindly do the needful to stop this illegal work of sundirect.
Dear sir,
i have a Airtel coneection from last two years and my no. is [protected]. When i bought this connection there is clearly mentioned on it that i will get Rs.200 for ATA, Rs.200 for SMS and Rs.100 for others. They have given me for only one month but nowhere it is mentioned that this amount will expires after on month. I have the sales pack on which offer is mentioned, i have mail to all mail ids of airtel, but no solution provided yet.
SUBJECT:- HIGHLY UNPROFESSIONAL AND INEFFICIENT ATTITUTE OF STAFF OF AIRTEL.
Dear SIR,
WE HAVE 36 AIRTEL CONNECTIONS IN THE NAME OF OUR COMPANY. FROM 15.07.2008 WE CHANGED TO THEIR PLAN WHICH WAS AS BELOW. THEY ASKED US TO PAY RS. 1495/- AGAINST EACH PHONE AS 2 YEARS ADVANCE RENTAL FOR 2 YRS. WE PAID RS. 1495/- AGAINST EACH OF OUR PHONE AS ADVANCE RENTAL. ACCORDING TO THIS PLAN, CHARGES WOULD HAVE BEEN AS FOLLOWS:
CLIP CHARGE FOC
LOCAL CALLS
CUG 500 MIN. FREE. AFTER THAT10 P
A 2 A .50 P
A 2 OM .50 P
A 2 L .50 P
STD CALLS
A 2 A 1 RS.
A 2 OM 1 RS.
A 2 LL 1 RS.
ROAMING CHARGES
INCOMING 1 RS.
OUTGOING 1.50 RS.
BUT WE STARTED RECEIVING THE BILLS WITH CHARGE STD RS.1.50, MONTHLY RENT RS.298 & RS.30, CUG RENTAL RS.30/-. Means after paying Rs. 1495 against each phone as advance rental which was duly charged in our bills, they are charging monthly rental and all the above charges from July 2008.
We have talked to them at least 500 times. Sent them at least 100 meassages. Their senior Executives to the Level of Managers have visited our offices at least 10 times. They collect documents and confirmed that it will be done in the next bills but we are receiving all our bills with same old problems even after one year.
We are still maintaining our Loyality with Airtel considering that these will be corrected and we deposit all our payments well on time after deducting the rental amount being charged by them. Then instead of correcting the bills, they have started putting penalities for not paying the Rental amount of Rs. 298. We are paying all our useage charges well on time throughout this period and for all bills.
Ms. ILA, Mr. Prashant Dua & Ms. Vinkee are handling our case from July 2008 and all of them have visited many times our office to verify all records.
We were not able to come out of the above problem, we landed in another problem because of Mr. Prashant Dua, Busines Manager of Bharti Airtel Ltd.
We received our Total bills of about 37, 000/= for all phones to be paid till 23rd May’09. Mr. Prashant Dua confirmed in one of his messages that we can adjust 14, 000/ and deposit balance money as a single cheque and it will be adjusted against all our bills. We immediately deposited Rs. 23, 000/= as single cheque along with a letter giving details of all our phone nos. to be credited in individual account well before 23rd May. Their representative came within 15 minutes to our office to collect the cheque and was debited to our account within 2 days by our Bank. But they did not credit even a single Ruppee of that into any of our account. So, the outgoing calls of many of our Managers got disconnected because of this. They are getting the impression that our company (Unicorn) is in bad financial condition that we are not able to pay Mobile bills. But they do not know that It is because of the highly unprofessional and inefficient managers of Airtel, who are not performing their duties properly. I do not know whether it is because of poor staff kept by Mr. Sunil Mittal or his intention to cheat customers like this. As it is we were facing problems of Over billing since July 2008 now this another problem has come where we have paid all the bills on time and still our Managers are getting the message of disconnections because of non payment of bills.
- We have received our bills of this month where no old corrections has been done.
- Credit of Rs. 23, 000/= has not been adjusted.
- Penality has been imposed for non payment of bills.
- Phones of our managers are being disconnected even after all payments have been done.
We don’t know what to do now? If any one of you can help us in this matter, please help.
For Unicorn DenMart Ltd
3, Local Shopping Center, MOR Land
Near J Block, DDA Market, New Rajinder Nagar
New Delhi- 110060.
Ph.:[protected],
Fax:[protected].
cc. All Senior Managers of Airtel
cc. Telecom Regulatory Authority of India
cc. Secretary and Senior Officers of Ministry of Telecommunication
cc. Office of PMO
cc. The Hindustan Times / The Times of India / NDTV / TV Today / INDIA TV / ZEE TV / STAR TV
Sir
SUB : REDUSING RS60 EVERY MONTH FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY MOBILE NU [protected] )
FOR THE PAST 6month THEY ARE DETECTING RS 60 EVERY MONTH FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME TO THE CUSTOMER SERVICE BUT NO SOLUTION
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C
We have BSNL landline connection for my house with Broadband connection. Tele Number:[protected]Bangalore).
From last 2 weeks internet has stopped working and we had raised 100s of complaints by phone and we had complied by going in person to exchange but they have not considered this issue. The Engineer by name UMA, has taken complaint but nothing has been worked out. Even we are not knowing whats going in background. Please help yous in resolving this issue. We badly need internet as to take some conference calls from the home.
Please let know if any more information needed from my end.
I m Retailer selling some telecom products like mobile, recharge etc . on 23 april i was Hate up bu idea Cellaur Company . one of customer was came in my shop for Recharge the mobile but by mistake i done bill payment of customer mdn and successfully bill paid . i was called the customer care the executive was told me customer number was prepaid i asked how its possible in prepaid number bill payment and after recharge same the number its sucessful . my complaint is pls reverse the amount of 550/- bill payment
Dear Sir,
I am a customer of IDEA. I am using the idea cellular card from more then last 5 Years. I had taken IDEA DIALER TONE package @ Rs.- 30/- per month rental. I am surprising to say that from last 4 Months IDEA making their ADVERTISEMENT WITHOUT my permission at my cost of Rs.-30/-. Every time whenever my friends/ collogues called me first 10 seconds they heard a ADVERTISEMENT from idea then only then after they are able to heard my PAID Dialer tone.
This is being serious when I heard from IDEA customer care that this ADVERTISEMENT is being endorsed by IDEA Company itself. This is the company’s policy to put down a ADVERTISEMENT at the customer's cost. This is the height of limits. IDEA Company playing with my money and does their marketing.
Also, when I had complained (twice in last week 19th & 21th June- 2009 ) @ IDEA customer care Ahmedabad & surprisingly no action has been taken by IDEA itself yet now (i.e. on 23/06/2009)
This is the clear cheating done by IDEA.I want reimburse for 4 Month dialer tone.
Pls. help me out and give me suggestions how can you help me out for getting the reimburse
I am Mumbai Airtel Customer and from past few weeks i m in roaming at my parents place Udaipur ( Rajasthan ) and i m facing problem with Airtel Network and Web services Aietel Live. I given complain so many times but there is no resoulation from there end. Every time they committ thatproblem will be reslove with 24 hrs and sometime some cst care people try to misguide also.
On 30th Night i got dedcuation of 15 rs when i enquired cst care people told i got deducation because of Bollywood Fusion and i had not activated this services. I m already DND ( Do not Distrub ) but still someone did that.
I will be thankful i[censored] look into this matter.
my brother is cheated by tele caller of Idea cellular, they forced him to buy a new connection by telling a forge scheme in which my brother paid Rs. 500/- in cash and they gave him a sim ([protected]) on 01/07/2009, this sim is not yet activated and when we call them they neither pick nor reply. Please help us in recovering our money back.
Sir
SUB : REDUCE RS30 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])
EVERY MONTH I FOUND THAT MY BALANCE IS REDUCED BY RS. 30. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE GETTING GEM ASTRO MESSAGES BUT I DON'T WANT TO ON MY NUMBER. AFTER THIS I NOT SUBSCRIBE. BUT CUSTOMER CARE SAYS THAT I SUBSCRIBED BUT THIS IS WRONG. THEY MAKING FOOL TO CUSTOMER . I MEAN TO SAY IF I SUBSCRIBE TO GEM ASTRO THEN RULES SAYS THAT COMPANY SEND INFORMATION ABOUT SUBSCRIPTION DETAILS TO CUSTOMER. BUT I DONT GET ANY INFORMATION. PLS SAVE ME FROM THIS THEFT.
.
SO I REQUEST YOU TO SOLVE THIS PROBLEM.
plz aap log smart ko band kar de aur janta ke paisa ko bachaye yeh service provider 30 din me sirf 20 din service deta hai baki din network nahi rahta hai mera cell number hai [protected] main 20 bar ek GPRS ke seting ke liye sms kiay 55100 pe date 24/07/09 ko 20 ya 25 bar call kiya 58200 pe maine compaline diya 24/07/09 ko bola gaya ki 24 hour me solved kar diya jaye ga magar aaaj 25/07/09 2am tak nahi kiya gaya call karne pe bolta hai ki system upgrad ho raha hai seting abhi nahi mil sakta hai main bola ki main trai mae compaline karunga to bolta hai ki jo karna hai kar lo kuch nahi hoga woh log paisa nahi kahte hai yeh compainy kisi yere gayre ki nahi hai ambani ki hai tere jaise log ambani ka kuch nahi bigad sakte hai aap plz kuch kariye smart band kijiye aur janta ka paisa bhajaiye aap meri call histiror chack kar sakte hai
Hi
I am bablu user of prepaid airtel card from last 9 months. I was joined by mistake the model of the day serevice. but this service cutiing daily Rs 1. this service i dont want so that i called near about 38-43 times i called to customer care but says that we will stop your service from here, but actully they did't.
so many times i gone through the main office for complaining in solapur, they gave me a complain No and they suggest that the service will stop by us. and it stoped but after some days again service has started. and again i was complain to airtel office about this on 22.7.2009. they gave me same reply of stoping service but it has not yet stoped. this service cutted my money, by this problem i' m facing lot of stress of my balance & negativity of my service. I feel that AIRTEL is not able to give a better service. so plz help & stop this service messages.
I have lost my cellphone, which purchase paper i have. can i know who is using my cellphone through IMEI No..
i have registered FIR in police.
what can i do.
plz help me
Sub: Incorrect Bill amount ( My airtel No [protected])
I am Nitin using Airtel Post paid Mobile service since past two and half years. In the month of May 2009 my Bill came with amount 26519/- which is impossible from my view point. Airtel has assign me a credit limit of Rs 2500 a month. I am surprising that how there system generate bill above the credit limit. and why there sytem is not dectivated my number when the credit limit is crossed.
Also in that month I have have not used my phone to such great extent and not made any ISD call, still in there Itemised bill it showing one ISD Call. If you check history of past two years my bill never crossed of Rs 1200 /- month.
I have persistently told the above thing to Airtel but No proper response from there side and they are harrasing my father for the recovery.
At present I am out of India for my Official work. So I need your help on this matter.
DEAR SIR!
SUB : REDUCE 30 Rs FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])
ON DATE 6-8-2009 I GOT A MASSAGE THAT YOUR BALANCE IS 7 Rs. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE SUBSCRIBE THE "GARAM GUPSUP" BUT I DO NOT ACTIVATE IT .FOR THE ACTIVATION A CALLWILL MAKE ON A TOLL FREE NO. AS TOLD BY THE CUSTOMER CARE EXECUTIVE (PRAVEEN) BUT THERE ARE NO CALLING DONE BY ME AND I TOLD HIM . SO HE NOTE DOWN MY COMPLATAINT (THAT'S NO. IS[protected] AND TOLD ME THAT YOUR PROBLEM WILL SOLVE WITH IN 3-4 DAYS BUT THERE ARE NO RESPONSE FROM HIM. THAN I CALL BACK AGAIN & THEY TOLD ME THAT WE CAN NOT REFUND MY AMOUNT .
THIS IS NOT A GOOD THING THAT WITHOUT ANY INFORMATION THEY CUT THE BALANCE FROM MY ACCOUNT AND THIS WILL BE ALSO HAPPENED WITH MY FRIEND TWICE HIS MOBILE NO. IS [protected]
SO I REQUEST YOU TO SOLVE THIS PROBLEM
THANK YOU!
YOURS FAITHFULLY
My Mobile is No. [protected]. In this Mobile No. Caller Tune Activate without my perior aprovel. I asked my complaint in Vodofone Customer care he say one call received by your hand you press * button in your Mobile Phone . Is its right that without my sms & E mail he activate caller tune in my mobile and charged Rs. 90? as my knowledge that trai asked that any company does not activate caller tune without any sms or E Mail. If you have any notification/ Press Release please send my Mail ID
I am Shahzeb Qureshi working with Vodafone. On 19th Aug 2009 my Brother Sabir Ali received call from Tata Indicom DSA (Voice Telecome Services, Uttam Nagar Branch). Regarding new postpaid no on behalf of existing Tata No. His number is [protected].He is using number from last 2 years. The tele calling executive told him that we will give you plan with Rental-199/- Rs only. All Local Calls @30 paise only. All STD @1 Rupee only and Tata to Tata all local calls free. My brother Sabir saked him give me this plan on my existing Tata Number. she replied me no, this plan is only possible with new connection of TATA. He said OK give me new number but similar to my Vodafone No.[protected]. my brother asked her will i get-[protected]. She replied after confirming her senior mr Rahul Yes we will give you this no.
for confirmation of the same, my Brother Sabir asked her again that will i get the same no are you sure about the same. She said sir dont worry you are valuable customer of TATA, how can we cheet you. We will give you the proof of the same too.
He said will deactivate existing Tata no as required only 1 number of Tata. and you u offering good plan too. will take the number, send you representative 2moro for documents.
Very next mornig executive came. Filled CAF form. taken money 500/- Rs for the same. And given the copy of CAF to him too. Later in evening received call from Mr Rahul senior of that lady. Said will give you some other mobile no. Why the he replied as that no not availble. He replied i ahve the copy of form too for the same. then Mr Rahul said we have confirmed you that last 5 digits same we will give you only. And he banged the phone. from that day onwarded iam not getting any positive reply from any TATA Department about the same. Given 2 complaints at customer care too.But no responce. They always say that VOICE TELECOM SERVICES confirmed you only last 5 digits. And no 1 helping me.
After putting all the efforts my brother called me for help. I am too working for Stores. Have never done the same with customer. As they are GOD for us. Then how can they behave like this.
On 24th Aug 2009, some 1 called from same agency to him and said, why you are getting hyper. Matter of only 500/- Rs, will refund you within 45 Days. Is this the way to speak to customer.
I wants to file a case againts the same. of Mental Harresment. As my brother is not well, and runnig her and there for such a stupid thing.
Kindly Help
Sabir Ali
[protected]
Shahzeb
[protected]
Please take a serious action against them.
Agency Full Address
VOICE TELECOM SERVICES
B-41, First Floor, Main Najafgarh Road, Uttam Nagar, Opp Metro Pillar No-651, New Delhi-59.
PH No[protected], 64526461.
I have opted for BB Rs.299/- unlimited service from last month.
Under the particular scheme, I am aware that customer is not eligible to access GPRS, Mobile Office facility.
I have been charged an additional fee of Rs.85/- including tax towards Mobile Office & GPRS but without permitting access to the same.
I have been running post to pillar but every time they just shift the blame to each other and refuse to solve the query. (Spoken to Jyothi at 7070, Nagaraj & his Supervisor at 12118 who intern promised to call back on 24th Sept & today Ritu again at 7070).
I have been associated with Airtel for the last 9 years with different no’s from my previous organization and my current employer opted for Email billing which is updated on the internet every month.
Considering the billing are centralized, we normally do not check bills regularly but this came as surprise that I have been charged without providing the said service.
My question is how many customers do check their bills regularly in detail & how could we trust a system like this….??
sir,
i hve complain against AIRTEL ORISSA CIRCLE who offer me a scheme to recharge Rs.60/- and call all local mobile at 60p/min for six month . as after getting this offer message i recharge Rs. 60 but i did not get the offer my charge are deducted as before as Rs.1/- per min. I complain them they told me their is no such offer and thery refuse to talk futher. my mobile number is [protected]
I am a BSNL pre paid customer of North East Circile and stayuing at Tura, Meghalaya. On 01.09.09 Bsnl add Assam and North East in the same circle as a result all calls to Assam now become local. I am using Pwer Pack of Rs 130 ( with 0.00 talk time to reduce my call rate BSNL To BSNL 10P/min) but bsnl is deducting Rs 1.20/1.50 bsnl/other while i make a calll to assam. in this regard i have given complints to bsnl customer care on 22.09.09 C/ No 3761090 and on 01.10.09. C/ No.3777089. But till date they are saying " Bohot jald apka problem solve ho jayega sir " but only that much. and till today no action has been taken by them. please check the matter for earlier solution. and also for refund the excess money which is deducted from my account.
Thanking you
I have idea connection, several times I make tariff recharge when I needed but on 16th oct I recharged of Rs-38/- after that all kind of previous promotional facility is waived off, customer care person says that there is mention that some T&C applicable and you need to talk to us before recharging...If they will say that your property will be mortgagee to idea due to T&C will any kind of T&C should applied...in any way they done loss of Rs-300/- to me. Thanks for this small amount loss I will compromise but I will not use Idea as my outgoing calls...Incoming is necessary because this number is with me since last 4years...Thanks
We are a corporate client's fr Reliance for Last 5 years.We hold total about 80 and add reliance hand phone connections in various locations in india. We used a reliance datacard vide no.[protected], which was disconnected long time back for asking extra deposit, which we refused & infmd about disinterest of paying extra deposit & getting re-connected by same time itself to the particular executive who had contacted for deposit payment. After that atleast 10 times call came fm collection franchisee (they told that it was from Kangayam road office, Tirupur, Tamilnadu) for undue bill payment, we infmd them bills were cleared, due to demand of extra deposit demand we refused the re-connection & told every one of them again to update this infmn in the system.Even after that a person who had contacted 11th time again demanded money, when I was sitting in Mumbai on a important meeting.So, I refused & told him to update & not to disturb again. He had spoke in different way in the phone, I shouted & disconnected the phone. Due to this that collection franchisse has arranged to disconnect my mobile line since from evening 4pm on 24-10-09. After that we contacted a person name called Mr.Kumar/[protected], who had infmd abt how mobile line is de-activated, because of this data card issue and after 3 hours he had given one customer care executive no.[protected], when I contacted him, he attended the phone after 2 time & told that, he is in hospital & wl call back, he has not contacted for 3 hours, after that abt 9.30pm when contacted him again he told that refused to talk or give any customer care executives no. & abroubtly disconnected the connection.
We are highly disappointed by this activity, where my mobile phone does not have any bills or payment pending, we been forced to pay for data card, which was disconnected from your end for demanding extra deposit also not used by us and infmd many times abt this to repeatedly to collection agent callers
.
We are high end users of your network and atleast 25 - 30 thosand rupees we are paying as ph.bill to reliance alone every month.We feel sorry for the thinks happening fm your collection agents of your company. It looks like dhadhagiri collection o[censored]ndue money fm Reliance ADA Group.
Now if some senior management level people talk to me reg.this issue on[protected] & our connection[protected] is not activated immediatly. We feel sorry to say that we have no option other than wind of all our connections on monday itself and move to other Operator.Also we infm all this to TRAI, All the consumer forums, infm & write about this to all news media and take civil, criminal and damages proceedings against your company.
Expecting call fm senior management people shortly
regds
P.Ponlingam
M.D-Maglink Infra Projects P Ltd
[protected]
My complaint against idea celluler ltd pune. I am idea customer from last 3 years. I was start schme named miss call alert. Idea company was deduct my money monlty rugular. But they was not started the miss call alert
By e-mail at : [protected]@relianceada.com or
FAX: them to our dedicated fax number:[protected]
Or Visit this site for Nodal Officer in your Area http://www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html
DoT Public Grievance Cell
[protected]
[protected]
www.pgportal.gov.in
112, Sanchar Bhavan, 20, Ashoka Road, New Delhi 110001
Khetri Nagar
Usha Singh
Date: 03/12/2009
Sir
SUB : Deduction of Rupees 49 from my mobile balance. My Reliance Mobile No is [protected]
On 25th of November'2009 I got my mobile re-charged with Rupees 100/- (Rupees one hundred only) At 6.20 PM. At about 6.38PM an amount of Rupees 49 was deducted from my balance amount without any reason. I contacted customer care. The custmer care representative informed that the subscription is made by mistke. I requested to debit the subscribed amount to my mobile balance but he told that it can not be done.
Please do needful to debit my wrongly deducted amount.
I shall be highly oblidged.
Airtel had been providing cricket score updates and charging me for it, though i never asked for such a service. I had lost around Rs. 150 due to it and my balance was depleted.
A few days after I submitted the complaint, I was informed by airtel that the problem had been fixed. I had recharged by then. But only two or three days after that Airtel started giving me cricket score updates and charging me for it again.
I am surprised to have this kind of service which makes me pay for what i don't want, and what is more, Airtel is doing this after they confirmed that the error had been corrected.
i using continuesly a content of Airtel live..name of the service is Frenzo chat, which hv no Browsing charges.
bt currently a lot of browsing charges occured due to page appearing of yahoo home page.means many times yahoo home page open, when i use frenzo...and browsing charges apply for itj.plz jst close this yahoo page from my airtel live...a lot of balance cut due to this unwanted settings..my no is [protected]...
Dear Sir,
My name is Ghanshyam Agarwal (age 75 senior citizen ) resident of kanpur city .I have CDMA Reliance pre- paid mobile of number [protected].I just make a call and listen to it else i don't know any function about it. On 3rd of Nov company activated something called Astro in my mobile and they have deducted Rs . 30 from my balance i was surprised to know my account when i looked at my balance i talked to the customer care of reliance but no positive response was given again today that is 7 of dec .when i saw my balance again they have deducted Rs. 30 when i asked to the customer care they told money was cut bcoz of renewal.When i asked why they have renewed they said that they cannot here my voice i told them that i can here they voice very well and soon they disconnected the line.
Sir it is my kind request to see into this matter as soon as possible bcoz when ever i recharge my mobile with Rs. 199 or more they deduct money from my balance . Being very old i cannot make call to customer care again and again .
Thanking You.
Yours.
Ghanshyam Agarwal
Mpbile No.[protected]
I have activated DND service on my no - [protected] (Relience CDMA- Orissa no). Where as on 12-Dec-2009 Rs. 30/- got deducted for “Miti Ke Rang” Service through OBD (Out bound dialer)- as per the call center agent,
First of all I have not received any OBD call from the operator side (Relience) and second thing is that how come it is possible that Relience marketing team send OBD call to a DND activated customer.
Hence I request you to please look into the matter and do the needful.
DND activation Date – 25-Sep-2009
DND Registration No - [protected]
Vodafone is charging Rs30- Rs 60 Per month on the account of Value added services with out our concent. These people are thankless and shameless during their conversation. I wrote a strong mail to them this is for your ref.
We are trying to deactivate the service however after sending message for canceling CAN MCI, we receive the message that you are not active for this service. However there is another message lies in the Message box that says you will charged Rs. 30 on 18th Dec for the usage of service.
I am sorry to say that I am failed to understand the working of your company. As yours is such a big organization and doing cheap and silly things to increase the profitability. We have tried to reach the customer care team and even after so many communication with them nothing has been happened.
I would like to request you the following:
1. We have never asked to activate the spl services or sent messages.
2. If we take your words and service are activated on our request pl show what benefits we got from these services. We never got any message coming out as an out come of these services.
3. Since the controls are very less in the prepaid connections the money is deducted swiftly and making fool of the people.
4. Your process to deactivation of services is tedious so that the people couldn’t easily get rid of these services and pay the unanticipated money to your company.
5. Why we are receiving so many messages from your company even if we have not asked to do so.
Even after so many efforts made on your helpline I could not reach any senior person who could satisfy me on my queries. It seems that every thing is planned and people behaving accordingly. It seems that this is a very lucrative business opportunity to your company. As if you have 10 lac subscribers and you active just one service per customer this will earn minimum of 300 lacs of revenue per month with out any effort and investment.
I am marking a copy of this mail to the TRAI for their information and also forced to file a complaint against your company in finance forgery cell of Police along with consumer forum if not received any proper and satisfied response from your companies senior person’s end in next 15 day’s time of receipt this email.
Sub: The Carges Of Call is starting since i dialled call in my reliance mobile no:[protected] and vigin mobile no:[protected].
Dear Sir,
i have my two mobile no and my complain is k when i dialled any no in my Reliance cdma and virgin cdma, i found k each time the counter is on since press call button and we are wasting the second till the caller is not pick up the call...means k i i dialled the no and the caller will pick up the call after 30 second then i got only 30 second to talk and the company charger full charge of 60 second on that call..so we have lot of harrasement to call to others and we are loosing our money in waste seconds..so i would like to complain k please some needful legal action agains the company in this regards and forced them k if nay body call to others and when the caller pick up the call then charges should be charge on the pick so we can ger full 60 second time for our money...
Sub: The Carges Of Call is starting since i dialled call in my reliance mobile no:[protected] and vigin mobile no:[protected].
Dear Sir,
i have my two mobile no and my complain is k when i dialled any no in my Reliance cdma and virgin cdma, i found k each time the counter is on since press call button and we are wasting the second till the caller is not pick up the call...means k i i dialled the no and the caller will pick up the call after 30 second then i got only 30 second to talk and the company charger full charge of 60 second on that call..so we have lot of harrasement to call to others and we are loosing our money in waste seconds..so i would like to complain k please take some needful legal action agains the company in this regards and forced them k if any body call to others and when the caller pick up the call then charges should be charge on the pick up so we can get full 60 second time for our money...
dear sir,
I have been use a number [protected] vodafone postpaid ( haryana) now i want to convert my number in prepaid.
i was going to vodafone office for convert in prepaid. they says ok we just send your request for our department for prepaid
you will recieve a call shortly for prepaid but i have"nt recieve any call or msg now whenever i am going to vodafone office his
say always we just send your request you will recieve call shortly.and its doing for last 2months. now what can i do?
main last 3-4 dino se airtel customer care par baat nahi kar paa raha hu. kaha ja raha hai ki 121 par sms kare AIRTEL likh kar. AIRTEL ne kuch esi autonatic setting kar rakhi hai jiske tahat customer ka no auto lock ho jata hai, aur customer c.care executive se baat nahi kar pata. use ye error msg sunai deta hai :- AIRTEL likh kar 121 par msg kare.
Problem 1:
Meri caller tune service ka 1 year aaj 13 ko khatam ho gaya hai.
ye muzhe tab pata chala jab mere a/c se 30 rs. bina informe kiye less kar diye gaye.
jabki main pichle 3 dino se c.care par call karke one year ka caller tune fir se renew kese hoga, ya sutaible plan pata karna tha.
par c.care par baat nahi hone k karan muze kafi pareshani ka samna karna pada. mere reatiler ne 3-4 din pahle b ye caller tune ko renew karne ka try kiya par fail ho gaya, bataya gaya ki abhi 3-4 din baki hai, jiske karan mera a/c 200 rs ka full talk time se recharge ho gaya. JO MUZHE NAHI KARANA THA.
maine 12 tarik ko mere vodafone [protected] number se airtel c.care par call kiya tha, jisme maine mera c.care par baat nahi kar paa raha hu ye btaya. to unhone kaha ki hum request bez dete hai. jald he aap c.care executive se baat kar payenge. PAR aaj 13.1 tak b mere airtel no. se main c.care executive se baat nahi kar paya hu.
maine pichle 3-4 dino se c.care par baat nahi hone k karan kafi " MANSIK asanti " ka samna kiya hai.
upar se 3-4 din se main hello tune renew karne ki tension me tha, par c.care se baat na ho payi.
main chahta hu ki airtel mere ye 30 rs. charge reverse kare jo ki unhone BINA BATAYE mere a/c se less kiye hai. aur muze baataye ki main 1 year ka hello tune ko kese subscribe kar sakta hu.
Problem 2:-
AIRTEL KI YE SETTING KI AAP KISI NO. par esi setting kar dete hai ki CUSTOMER C.CARE baat nahi kar pata ye setting bahot galat hai.
PROBLEM 3 :-
is bich maine airtel NODEL officer [protected] ko b call kiya par waha se AIRTEL KI AUTOMATIC answaring ayi ki "nodel officer abhi vayat hai, kripya kuch der baad call kare". IS call me meri baat nodel officer ya kisi se b nahi ho payi. balki airtel ki error masafe sunayi di ki abhi vayast hai. fir b is call ka mere a/c se charge le liya gaya, ye calls maine 13.1.2010 ko mere no [protected] se 4 baar ki. (AAP b is no par call karke dekhe apke b paise less honge)
PROBLEM 4 :-
mere a/c se roz night me .50 paisa less ho raha hai, me janna chata hu ki ye kis ciz ka charge lag raha hai. jiska jawab koi c.care executive nahi de paya hai.
I purchased one reliance prepaid connection [protected]and i subbit proper documents, at the time number was activated, since 12.01.10 i got msg from 52811 that your outgoing and incoming both are deactivated, and from that day my number was not working, I informed several times in reliance customer service, they told it took maximam 5 days to activate again just because due to document problem your line was stop, but still now they cant solve my problem infact our local reliance distibutor told me that you through out this sim it has no more use, realy i am very much disappointed to reliance sevice centre and our local reliance distibutor for their misbehave, I want proper feedback, please take action and solve my problem immedately. please do the needful.
Thanking you
yours truly,
Anand Murarka
mobile no:[protected]
midnapur (west)pin code_721101
We are using cug plan of Airtel having 07 connection our cell no is [protected].
We are complaint to airtel from last 09 month (May 2009) till problem not sol.
We are complaint to all level upto nodal officer Maharastra & Goa but no beady is reply, Also nodal officer not receiving the call cell no. is [protected]
Request to you check record of our complaint from April 2009 because of we missing some numbers up to Oct. 2009 & Take the action, Our complaint no. from Oct . 2009 as follows
Date Numbers
02/10/09 28645566
23/10/09 28954072
28/10/09 29036863
30/10/09 29066978
08/02/10 30836982
Email to Nodal officer & Costumer care dated as
27/10/09
28/10/09
17/11/09
sir i am ram from rajnandgaon city here in chhattisgarh india .. state sir maine aaj date 13/02/2010 ko news 24 me ek program dekha indu ahuuja ka program bhavishya phal jisme ki maine call kiya tha number5664466 me isme maine 4 minute baat kiye jisme ki 12 rupees cut hogaye jo samanya se bahut adhik hai .. ye bahut hi galat hai jo ki bar bar tv program me isnumber me call karne ke liye kaha jata hai aur unke dwara saf saf call rate ke bare me kuchh bi nahi bataya jata hai jaisa ki new me hona chahiye inke dwara customer aur janta ko gumrah kiya ja raha hai jo ki galat hai mai trai se nivedan karta hun is type ke call ko band kiya jaye aur jaisa ki ye bar bar bolte hain ki call kijiye
I am a dolphine prepaid customer([protected]). I was seeking to activate GPRS service on my number. I followed all the instructions guided to me by the customer care. but still my GPRS was not activated. When I called up the customer care, they said that they'll activate the service within 24 hours. but today's the 8th day and still the service is not been activated on my number. I follow them everyday and they keep on giving some or the other excuse. Sometimes they say that they are having some problem with their server and sometimes they say that they'll call me within 12 hours and activate the service. but still I haven't received any call from them and my service is not yet been activated. Their services are too slow. Customer care are of no use. My complaint number which I registered with the customer care is: CC[protected] and the complaint number which I registered online is 76625 booked on[protected]:30:17. Please take the necessary action against them and help me getting the service activated as soon as possible. Thank you
sir
I had vodafone number in nagpur (maharashtra) from past 3
years number ([protected]) this number was in my name TRN Durga moorthy
it was having validity till 2014 but as i study in delhi i didnt use
that from september 2009 vodafone company has barred my number and
sold that in market now another person is using that number who is in
pune actually i registered that number with my banks insurance company and university as i am
preparing for civil services i gave that number in the forms also not
only that as i registered that number with banks whatever transactions
that is being done in my account has being SMS ed to him.
sir i kindly request you to take action regarding this
number. i am really in need of that number sir please kindly help me
out in this matter i want my number back nobody informed me before
barring that. what should i do i tried customer care they are saying you cannot that back but how can they sell my number to other customer i recharged it with rs 100 on the month of august only i dint use it for just 3 months and this happend to me sir is this possible to sell ones number to another person...please help me out sir anyhow i want that number
Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar
Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar
Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar
Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar
From md akbar Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar from kolkata
From md akbar Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar from kolkata
SIR, reduce 11 rupees from my balance/& give reason to start sms service while i am start this service 1 day ago.(REALIANCE ) my no.([protected]).
i am a realiance GSM consumer from 1st day when it start GSM service in rajasthan. last 3 month realiance start 1 paisa sms service of 11 rupees voucher. i m always recharge sms pack from shop & then company not recharge my sms pack automatically. but this time when i m recharge sms pack from shop & company also send me msg of succesfully msg pack recharged.
AND the next day company reduces 11 rupees from my balance & give reason auto activate sms pack while i start this service 1 day ago. in this way i pay double money for only one sms service, it's wrong.
so please return my 11 rupees in my balance that is reduce my balance cause wrong reason.
THANKS YOURS FAITHFULLY
shailendra jain([protected])
alwar(301001)
I have a reliance number [protected]. Earlier it was postpaid connection. Due to high call charges, I have migrated this to prepaid connection in the month of December’09.
And I was assured that I would get my security refunded within 45 days if I pay one month advance rent and the entire due amount (at that time).
I did accordingly but I didn’t get any bill (which stated my call details/advance rent which I paid through Credit Card) of that month. I have visited many times to your Reliance outlet at SCO 80, Sector 40-C, Chandigarh but every time I was treated very badly by Reliance outlet staff. I have lodged a complaint on 2nd of March’10 by calling Customer Care but I shocked to know that my complaint was closed without giving any resolution.
Now, I would like to need following things for my records and further perusal:
• That month bill as I believe that you have wrongly charged me at that time.
• Refund the security with penal rate of interest
• Compensation as you has mentally harassed me.
I would request you to kindly do the needful in this in high Priority to settle my Claims & Deposits as its Almost 2 and half months.
I m Anoop Kumar srivastava and has purchased a GPRS sim card off AIRCEL
number [protected] ..
I recharged it with 14 rs. for internet connectivity for 3 days as in your
advertisement .
At that time I asked to customer care is this number properly working with
usb modem and then they said YES and given me setting and it worked with
very slow speed of 1.6 to 3.6 kbps only 1/2 hour after that i could not
connect to internet wth this sim for the period as has been mentioned
in your advertisement ..
Again just to check out whether gprs was working on this sim or not I
recharged it with 14 rs . but it did not work .
I called on 121 but it could not satisfy my queries .
I called again on number 198 to register my a complaint " how to get a
connectivity of internet with usb modem " finally when again i called your
customer care he did not entertained my call properly and behaved rudely
with me .. and he told me that i can not avail the AIRCEL GPRS through usb
modem.and not mention in guide provided with sim card.
Sir/Madam
I want to know from your side
Why u misguided me by your plan .
I m fully mentally torchered by your all Aircel team.
Sir/Madam
I need my money Back and want u guys to apologies and
also close internet facility in the area your network is not
properly working.
one of the hopless netwaok in karnataka is TATA DOCOMO . I suggest TRAI to cancel the licence authority of tata docomo. TRAI should not give licence to such company unless they cover 75% of netwok.main problem is in north karnataka mainly in belgaum dist. i suggest trai to take severe Action against TATA DOCOMO.
Sir,
SUB : REDUCE RS 25 + 12 FROM MY BALANCE FOR DIALLER TUNE IN MY MOBILE WITH OUT MY PERSONAL DEMAND.(MY B.S.N.L MOBILE No [protected])
My Name in AMOL PATIL am using our BHARAT SANCHAR NIGAM LTD, prepaid from last 4-5 YEARS, cutting a charges for dilaer tone to my mobile without my demand to the company. I lodged Complaint to the BSNL CUSTOMER CARE dated 10th or 11th March 2010 the complaint no(Docket No.) 3687357. Customer care satisfied me that your dilaer tone will closed after 48 hours. But there is no taking any action by the company. Every time I called customer care the same answer given to me. Between this comnuication I have received message for the company in dated 23/03/2010 that you have successfully chagred Rs.25/- for the purpose of dilaer tone. Then I am again called customer care and filed complaint the same date the complaint no. 3708537 for this reason. And also talked with Senior Officer of customer care (Name not told me), a lady senior officer satisfied me that We will close your serivce and refund your amount. Eventhough I send SMS to the company(UNSUB ALL) to company on the number 56700. Still there is no taking any action against for the closing the said scheme. This is not a way that you can reduce money without the approval of customer. I have all proof which goes against company with me.
Dear Sir,
I purchased a new connection of MTS in october 2009 becasue of his assurace of good netwrok & teriff. but now april i regularly complaint regarding the netwrok, call drop, no signal, but no result. They told me ur complaint is under process. Kindly look after this matter and take suitable action against service provider. My MTS number [protected] & my alternat number is [protected]
Name Dinesh Dahiya
State Delhi
MTS Number:- [protected]
Alternate number:-[protected]
I am Sukesh Chandra Gain. I am using Reliance CDMA connection for last 4 years. My mob no is: [protected]. Today (28/05/2010), I have received a message " your subscription to Suprabatham service has been renewed " and they have deducted 10 Rs. from my balance although I have not subscribed it ever. They are doing the same for monthly SMS package and deducting 39 Rs/month. I have complaint many time but no outcome. They are cheating with customers.
i am Shallender Kumar from ludhiana, punjab, we disconnect our reliance fixed wireless phone no .[protected] on 5 march 2009, we clear all previous dues and balances, reliance take refundable security of 2500 rs when we take this phone, but till now we does not recieve our refundable security of 2500 rs, we contact many webworlds and we also send emails to reliance website but there is no sufficient reply and everytime they give excuses
so plz i want u to interfere with this matter and take proper action againt reliance and clear our our refundable security due, i shal be very thankful to you
shallender kumar
ludhiana
[protected]
I'm Saravanan.P form Chennai-Tamilnadu. I've one Reliance CDMA postpaid connection([protected] in the name of Saravanan.P), I've registered DND in the month of May'08 but I'm continuesly receiving unwanted commercial Msgs. I've made complaint with reliance CCare many times, but there was no resolution. Still I'm getting that unwanted commercial SMSs. My mobile model is LG3100, in that model mobile SMS capacity is just 30 for Inbox, so that unwanted sms my inbox got filled my important business related Msgs got deleted. So I'm getting lose of many things in my business and job. So I humply request you pls take necessary action against this issue.
DEAR SIR,
MEIN RELIANCE KE SERVICE K BARE MEIN COMPLAINT KARNA CHAHTA HU.MY NAME IS SUNIL FROM LADWA DISTT.KURUKSHETRA (HARYANA)...
SIR
HAMARE CITY MEIN 2 DIN SE RELIANCE KA NETWORK NHI AA RAHA...MERE PASS RELIANCE K 5 NUMBER AUR RELIANCE KA DATA CARD HAI...
MEIN STOCK MARKET(COMMODITY) MEIN KAM KARTA HU. RELIANCE KA NETWORK NA HONE KE VAJAH SE MUJHE KAL HI[protected] KO 25000 KA LOSS HUA...ABHI TAK KOI SOLUTION NHI HUA...JIS KARAN AAJ BHI KAM BAND HAI..MEIN APNE NUMBERS BHI CHANGE NHI KAR SAKTA...PLZ MERI YE COMPLAINT PAR KUCH ACTION LE...
I am using Vodafone cell no. [protected] fir the last six years, and i am getting unwanted SMS and the same was compliant to vodafone head office on april-2010, I went to vodafone gallery on 10th june they said my complaint registered on 6th june 2010, Finally i contacted vodafone head office on 22nd july and the customer care officer said my complaint regitered on 7th july, and they dont want give it on writting nor they take gurentee of these SMS.
Dear Sir,
mera mobile no. [protected] hai jo MP mai Ratlam mai hai, maine kai baar Idea customer care par shikayat likh vayee hai ki is par un chahe call aate hai jaise ki tamate lelo tamate ya firr kya uncleji aap bhi abhi tak trin trin mai hi lage ho pichle 20 dayas se mai shikayat likh wa raho hoo ki is prakar ke call please band karwa de par har baar ye hi bola jata hai ki 45 days lagenge or ajj date tak koi shikayat darj nahi ki gayee hai jab nodel officer ka no. pooca gaya tau no de diya par wo lagta ho nahi hai aapki site par DND service par submit kiya gaya tau likha aa gaya ki ye site abhi maintanace par chal rahi hai, ab tau aisa lag raha hai ki mai apna sir diwaal par fod loo, meri complaint ko tatkal liya jaye nahi tau mai upbhokta sunrakshan mai jaoonga jiski saari jawab daari aapki hogi.
Arvind purohit
[protected]
Gaurav Jain, Chennai
Mb: [protected] (airtel, inactive now)
Dear Sir/Madam
I had been a loyal customer of Airtel for long and figured in their high ARPU (Avg Revenue per Customer) for almost 3 years.
After getting to hear about Do-not-disturb Registry, I had registered myself there more than two years back. Though unsolicited call / SMS were never stopped but from January 2010 things got even worse and
many message in a single day became norm. Even night 12, I would not be spared.
I filed complaint with Airtel and followed up for 3 month by calling them up some where between 20 to 35 times which includes talking to their executive, senior executives to nodal officers as well, but it resulted in nothing.
I continuously warned them to stop them otherwise I would be forced to abandon my number and they would need to compensate me for the intrusion in my privacy and inconvenience caused but it music to deaf ears.
Finally, around April I stopped using their services.
Now, after harassing my by not entertaining my complaint for 3 months and wasting more than 20 hours they have put some rowdy people behind me to extract money from me.
These guys have accessed my contact list and sending them defamatory message, calling me fraud !! (the first such message was sent to my fiancée !)
The content of such a message was,
"Gudmrng
sir/madam am 4m airtel regarding (GAURAV JAIN) on [protected] am - 6249 He is fraud in airtel. I[censored] know him plz infrm to update the pmt by today."
Please take appropriate action against the company. I would seek an apology for calling me a fraud in public and appropriate compensation.
I am facing so many problem before a week due to RELIANCE CDMA mobile service, On dated 26.08.2010, I am in roaming in orrisa cuttack & my reliance cdma mobile no [protected] is deactivated through company side without any reason and I wait 4-5 hour and after that I complained registered in coustomer care he is given me a complain no.[protected] on 26.08.2010 at 10.20pm. He is given me 24hours for solve this problem and thereafter I am coming on my home town & meet Mr. pandey in our nearest reliance web world office and he advice me please wait another 24 hour as because I can't get or seen any problem through my side on dated 27.08.2010. After 24 hour i go to relance jamshedpur head office on dated 28.08.2010 on 3.32pm and he register an another complain no[protected] and given me 24 hours time but after that to till date I am facing same problem NO INCOMING, NO OUTGOING, EVEN NO ACTIVATION, on my mobile number,
Please take this matter on serious way as because i am already very tired from that type of best services which is gone after day after.
PLEASE SOLVE THIS ISSUE & ACCTIVATE MY MOBILE NUMBER
With Regards,
Anup Kumar Mishra
Email Id - [protected]@rediffmail.com
[protected]
sir
i am a customer of mtnl internet service provider. i have been complaining from past 2 weeks but still no action has been taken yet. i would like to take some action upon this. i have been given 7 complaint numbers from customer care but no action is been taken yet.
i would be grateful to your actions.
yours faithfully
DEEPANKAR
[protected]
Sir
SUB : REDUCING RS 30/- FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY IDEA MOBILE NU [protected])
THE LAST MONTH I RECEIVE A SMS TO IDEA RS. 30/- DEBITED YOUR A/C REGARDING MITTI KE RANG SERVICES BUT I AM NOT ACTIVATED THIS SERVICES. I CALL TO CUSTOMER CARE BUT HE TOLD ME YOU RECEIVE A IVR CALL FROM IDEA & YOU ACTIVATE THIS SERVICES.
SO I REQUEST YOU TO SOLVE THIS PROBLEM & RECOVER MY BALANCE RS.30/- ONLY.
i had to deactive that service from my reliance gsm nomber u dedected my account balace of rs 10 even u didnt wave my balance of rs10. why u hv looted my lyk dis even dis service was nt activated frm my side.even more when i talked to ur customer care .no body wanted to help me.even i have recored all those voice calls even ur manager didnt want to taLK to me every single call was disconnectd.no one behave me like i m calling to cust care.now i m sending an email to trai .I need my unjustly deducted balance of rs 10.is this ur customer service?
Thanks:Gourav Mehra
i have alredy sent them three mails
Plz do something sir i have already sent them three emails.bt they r nt ready to help me.they are harassing me, even i have recorded their whole calls even u also wudnt be belive dat is really v r talking to coustomer care
contact me through my email id gouravmehra_
respected sir,
I am a reliance-gsm customer and my no is [protected] and i am using this no. from last 2.5 years...nd seriously i have a lot of problems wid mah no...
Initially wen i bought dis no i had faced some problems of balance deduction because 2-3 times my balance got deducted because of no reason...and dis time also Rs. 30 from my account get deducted and wen i contacted the customer care they said that "i have applied for job pack"...and the time at which this service got activated is 10:40:33 A.M as told by them...but at this specified time i was in sonepat (haryana)...and i have not applied for any service and also i haven't got any call from reliance...
So please refund my balance...
Deepak
M.No - [protected]
I am receiving the promotional Bulk SMS from Aircel Delhi on the Day of Babri Masjid result.. as i know all the Mobile operators has strictly instructed by TRAI to block the Bulk push. Kindly take the necessary action .
i am user of [protected] ( Airtel pUnjab )from last 2 years converted in to prepaid from your
Airtel office SCO - 461, Sec- 35C, Chandigarh in 2009. I met with Exective
there & on his request i convert my no. now no. got disconnected without any
Prior information.. when i visit your same office to know the reson of
deactivation my sim they said no. deleted due to non usage... I told him
Mobile no. converted with your executive consent why is no. deleted Know ??? i
also told him i was abroad for 8 months how could be deactivate.. your
executive refused me to activate sim & also refuse to help me out. i have
circulated my no. to my Personal & professional relations. I want my no. back
at any cost.
I want to know that what they ( your executive's ) are doing in outlet if
they are not able to help the customers. i think they try to make fool
Sir
SUB : REDUSING 1rs PER SMS FOR ALREADY REGISTERED IN SMS PACK. (MY RELIANCE MOBILE NO [protected])
FOR THE LAST 15 DAYS THE COMPANY REDUSING PER SMS RS. 1, WHEN I ALREADY REGISTERED IN SMS PLAN RS. 19 FOR EVERY MONTH.I WILL CALL CUSTOMER CARE MANY TIME BUT THE CUSTOMER CARE EXCUTIVE DON'T GIVE ME SOLUTION.
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C
THANKING YOU
YOURS FAITHFULLY
PRAMOD KUMAR GAUR
PATEL NAGAR
BHILWARA-311001
I m waiting for your reply as per you said that after getting mail it will take 4 hours but now already more than 40 hours left but I m not getting any positive feedback from you team, and you are going to call me after getting the mail.
And requesting you that *Please don't allot the same No. [protected] *to any other person. As this is my Business Circulated no hence I m facing lot's of Problem and If you allot the no to other person so He'll be facing the same problem.
Kindly requesting you to kindly revert me or do call me on *[protected]* or *[protected]
Thnx & Rgds,
Sumit Bora
Sales Officer,
ICICI Bank Ltd,
Camp Branch, Pune,
*
>> Respected Sir/Madam,
>>
>> I *Sumit Bhikchand Bora, *I am having the AIRTEL no.*[protected]*. 10 days before the no. was SUSPENDED by company where I got the message on cell when I m going to Switch it on the message is *"SIM REGISTRATION FAILED"*
>>
>> After I talked with Customer Care @ 999 from ARC Centre so that person told me that Ur documents are not received hence the no. was Suspended, so kindly submit the document. So I told him that in the Month of May I submitted the document @ AIRTEL ARC centre in Nirala Bazar, Aurangabad.after that the person said that you just submit document at ARC centre so afterwords within 48 hours the number is ready to work.
>>
>> So as per that I submitted the document @ AIRTEL ARC in Camp, Pune on 11 Oct'10 . But after long days the No is not started yet. so they said that go to VEGA Center, they will help you for resolving you querry, but
>>
>> Today Morning I discussion held with Nodel Officer *Mr. Abhishek Pandey *on *[protected]*. So he understand what problem I m facing and said that now your no. is in Recycled yesterday, so u went any ARC and submit the document so you will get the same no.
>>
>> After I went to Camp Airtel ARC center in PUNE, so the person sitting there is not ready to take the document moreover he said that NODEL OFFICER misguiding me. So you can take other no. After that I went to other *ARC centre @ Near to WADIA College, Pune* behind the MANGALDAS POLICE STATION. I met one lady there, she told me that the procedure they can't continue from their ARC centre. for that purpose you have to go to the *VEGA Centre in Swargate*.
>>
>> *I m requesting you that kindly help me to REALLOT my previous no [protected]. to me.
>>
>> This no. of mine is circulated everywhere specially for Business purpose*. Kindly contact me on my another Cell no *[protected]*
I'm Saravanan.P form Chennai-Tamilnadu. I've one Reliance CDMA postpaid connection([protected] in the name of Saravanan.P), I've registered DND in the month of May'08 but I'm continuesly receiving unwanted commercial Msgs. I've made complaint with reliance CCare many times, but there was no resolution. Still I'm getting that unwanted commercial SMSs. My mobile model is LG3100, in that model mobile SMS capacity is just 30 for Inbox, so that unwanted sms my inbox got filled my important business related Msgs got deleted. So I'm getting lose of many things in my business and job. So I humply request you pls take necessary action against this issue.
I've made the above complaint on 26/06/2010, but still I'm getting unwanted commercial SMS from the below mentined senders. Pls take necessary action
[protected] - regarding TATA Photon
[protected] - regarding plots
LM-FUTRBAZR - regarding - -
[protected] - regarding - bajajallianz
[protected] - regarding - insurance
[protected] - regarding - tour
[protected] - regarding - TATA photon
[protected] - regarding - trading
[protected] - regarding - tour
I'm getting irate daily basis from above mentioned senders. pls do something for this issue.
DEAR SIR
MY MOBILE NUMBER IS [protected] I HAVE REQUESTED TO PORT MY NUMBER ANOTHER MOBILE PROVIDER, AND I HAVE APPLY TO ANOTHER PROVIDER. BUT MY OLD MOBILE PROVIDER IS NOT ALLOW TO PORT MY NUMBER AND HE IS CHEATING AND REMARKS (REQUEST CANCLE BY COUSTMER) BUT I HAVE NOT CANCLE WHAT NEXT I HAVE TO DO?
THANKING YOU
YOURS FAITHFULLY
NIRMAL RAJ
[protected]
The new TRAI ruling limiting SMS's to 100 per day is totally uncalled for and puts the entire 16-35 year in a spot of bother by not letting people communicate with each other as SMS has always been the primary and most preferred mode of communication between family n friends
This new trai law is a major problem for the entire student community. Sms is a major way of communication for the younger generation. this law should immediately be vanished.
well lets see what they are going to do.