TRAI Complaints & Reviews

vodafone new 199 plan — give promo packs for messages

respected sir,
ur service is indeed the best in bombay nd i m completely satisfied with ur services but m requesting u to please come up with promotional packages for messages.they wer active sum 4 months back.but now all the promos hav been de-activated.please do the needful.such as 10p/msg wit 30rs?month pomo pack or hutch to hutch 30p/min cal rates.anything wil do.plz do the needful.
thanking you.

Vodafone — Providing unwanted services and charging hefty

I had not asked to renew Caller Tune services. You had given me it for 90 days. So why you renewed it and charged me. As per TRAI guidelines you can not provide any VAS services without my explicit consent.

Also, giving Caller Tune on pressing # while talking is also highly unethical. Pls. stop this, as in this case also there is not explicit consent of the customer.

prepaid card facility-unauthorised utilisation byreliance communications ltd — unauthorised utilisation of prepaid card amounts

my mobile no-[protected].Whenver i wanted to talk to somebody there will be no balance as it is utilised for renewal of subcription without my permission.Range problem? Like that if list it, there are so many things to write
Better Results can we expect from you.?
WISHING YOU HAPPY CHRISTMAS AND HAPPY NEW YEAR2009

arihant computer — std outgoing call

me cell phone to not outgoing std call i calling time call dissconet so my mobile no.[protected] i complent from 12 jan 2009 mor. 9.am my complent no.[protected]

I very much agree to this. If ISP is not in a position to deliver what he has commited he should upgrade his infrastructure. Also the user must be able to the see the USAGE Details for the UNLIMITED Plans also.
Also ISP should change the name of the plans from UNLIMITED to Volume Based plan.

aniljain & co. — airtel mobile

my mobile no.is [protected]
[protected]
[protected]
[protected]
my bill comes 10 paise before .
but today date bill comes more why
our plan was of 10 paise.
our complaints expected .d

9717294527, 9810047966,9910456310 — mobile

dear sir,
my mobile is closed old planing . I do not get same possiblities. my mobile is disconnected .

and reached high pay . please changing connection. my mobile was 10 paise . now my mobile call reached 1rupee at least . please planing change karo.

This is open cheating. While providing the connection they didn't mention anything about the limit on unlimited plans.

How crazy does it sound? UNLIMITED PLAN but with limits.

I don't understand. Don't these people know what unlimited means.

i[censored] have limits then why do u say its unlimited?

A serious action should be taken and quickly.

when we are seeing development in the broadband technologies what is this new rule of limiting the speeds.

I don't think this is rule of trai and if it is it should be changed immediately.

Reliance Communication — SIM Card Registration failed.without any meaning.

Respected Sir,

I face this problem 24/12/2009. today between 9.30AM to 10.00AM.
SIM Card Registration fail,without any meaning so plz take action under 1hour.
and give me repaly under 1.30hour.So,I hope you give me repaly on my Email.
ID ([protected]@gmail.com).



Thank you,
Mithilesh rajbhar.

I AM HAVING A MOBILE PREPAID LIFE TIME FREE OFFER CONNECTION OF TATA TELESERVICES (MAHARAHSTRA) LTD. MY NO. IS [protected] AND AM RECEIVING UNWANTED AND DISGUSTING IN NATURE CALLS EVERY 30 MINUTES FROM MORNING TO EVENING AND ALSO ON SUNDAYS AT 2.00 P.M . I AM NOT ABLE TO DO DND ON THE PHONE AND SEVERAL REQUESTS HAVE BEEN MADE VERBALLY TO THEIR STAFF BUT THEY SAY NOTHING CAN BE DONE
WITH FOLDED HANDS I REQUEST YOU TO PLEASE GET THIS ANNOYING CALLS STOPPED AND USELESS SMS ALSO STOPPED SINCE I AM NOT INTERESTED IN ANY OF THEIR SCHEMES

I have a mobile prepaid connection NO:[protected] from RCOM. RCOM is activating various packages on its own and deducting money from my prepaid account. On complain they are also not ready to refund the money which they have suo-moto deducted by themselves. I want to ask why prepaid customers are being cheated this way by Reliance Communication. Today also Rs. 30 has been deducted from my account on account of renewal of one ASTRO PACK. which I had not asked for. Can somebody stop RCOM from this highhandedness.

I have Vodaphone conncection and getting a lot of promotional SMS on my mobile. I had requested vodaphone to stop such SMS but instead of reducing number of SMS, now it increase.

kindly look in to,

s.k.sharma
[protected]

Dear sir

This is to inform you that I am Anil Jain ([protected]) I have a Connection of Airtel and also subscribes for (DND)Service from 11 Oct 2007. But again and again I recive permotional call from Airtel side from these Numbers:- [protected] at 2:47pm 2/feb/2010 and [protected] at 2:41pm 2feb2010 I have launched so many complaints in Airtel Ex.(Comp no.3068357 1 on 29 1 10 and Comp no.30642510 on 28 01 10) But they all are useless. Now I also going to complaint in TRI also.

Thanks and Regards

Anil Jain
[protected]

Dear sir

This is to inform you that I have a Connection of Connect Broad Band vide no[protected] I have Misguide by company.I have appiled for change my plan from 444 to 666.connect company misguide me & changed the plan in papers.but At my i.e custmers end speed in not changed.i have not received the speed commited by comany.

Thanks and Regards

Tajinder Singh
[protected]

some time back i had a prepaid number([protected]) idea but one day suddnly whitout my any requast on my number activ tree service( back grauond music, callar tunus, and idea music junctions and my prepaid a/c in less 55 rupes and service was pendig background music ) I have this sms that your back graud music requast is pending many times i callad in call center. but I get not well respose so rightnow i have left this number. idea loss only his custmer but my contect be brack many people who ware my contect so please sir plz consitreat my this complain


for company can vas income to any service custmer number activ







akhilesh kumar
[protected]
indira nagar lucknow

I AM TRYING TO CONTACT WITH RESPONSIBLE PERSON OF CONNECT COMPNAY FROM LAST 13 THIRTEEN DAYS.
IS THERE ANY RELIABLE & RESONBILE PERSON IN UCONNECT COMPANY TO LISTEN & SORT OF MY PROBLEM

This is a Comment regarding poor service of AIRCEL Company. I made a booking for a connection on 3rd Feb. ([protected]) this is my no. booking was done for a postpaid connection. After making the connection the employee of your company said your connection will get started I within 48 hours & instead of that he took 500 Rs. from me as a security & ID proof. But the connection is still not activated. I went to the Kamla nager Aircel office, they ask me to submit a receipt photo copy & I have submitted. They made me assure that they will themselves consult with the department for this problem. After this there is no response from AIRCEL. Then I made a complaint Via E-mail, in between that time I had a talk with customer care (he said they don’t have data regarding this problem) that means my complaint is still not posted. (then I received a call ), he said he’s going to sort out my problem within 48 hours and gave his number .After 2 days I called him & told him about the same, “that person replied I only handle the prepaid connection”. Now today is 13th Feb. It’s been ten days long, and you are not replying for the complaints. What the Bluddy treatment you guys are giving to your customers.
As a telecom company, a new brand in INDIA don’t knows how to do their work and provide customer satisfaction, ” then you are going to lead in this field???” I suggest you stop doing all your work, forget your targets .

THANKING YOU
PUNEET BATRA
[protected]

This is a excellent decesion of TRAI .because i have faced many times this type of cheting from the Reliance communication & other. i hope you will be regulated soon as for as possible

thanks.

I have lodged a complaint reg DO NOT DISTURB (DND) activated on 11.11.2009
at AIR TEL COMMUNICATION but till now the complaint has not been followed and i am still disturbed for that which very rediculous, and also m adamant on such company I hope it may regulated soon


thanks.

dilip kumar soni

[protected]

TO WHOMSOEVER IT CONCERN,

MY CELL NO IS [protected] IN THE NAME OF DEEPAK R. OZA MUMBAI.I HAVE RELIANCE CDMA CONNECTION

MY COMPLAIN IS THAT ON DATE 11 NOV 2009 I HAVE CHANGED MY PLAN TO PPC 199 WITH CHANGE IN SMS PACK THAT I SPOKE TO EXECUTIVE MR.ASHOK ON *222 CALL LASTS FOR 19.38 MINUTS.

IN MY PREVIOUS MONTH BILL THEY HAVE CHARGED SOME 497/- RS EXTRA AS SMS CHARGE TO ME WHICH I DEDUCT FROM MY BILL AMOUNT AND PAY BALANCE OF IT.

ON DATE 16.02.10 MY OUTGOING WAS DEACTIVATED WHEN I CALL UP ON *222 REPRESENTATIVE SANDEEP KAUR SHE INFORMS ME THAT THEY HAVE TAKEN ACTION AGAINST MR, ASHOK IN REGARDS SAME AND TODAY AGAIN THEY HAVE DEACTIVATE MY OUTGOING SERVICE FOR THE SAME REASON.

IF SERVICE PROVIDER COMPANY IS AGREED FOR THE MISTAKES DONE BY THEIR EXECUTIVE THEN ALSO INSTITING ME TO PAY FOR WHAT I HAVE NOT TO PAY.

THIS IS VERY REDUCULUS WHAT WAY THE COMPANY IS TREATING OLDEST CUSTOMER OF RELIANCE COMMUNICATION AS THEY ARE AWARE THAT I AM ONE OF THE PIONEER CUSTOMER OF THE COMPANY.

ON THE DATE 20.02.2010 I AGAIN SPOKE TO SANDEEP KAUR ON *222 AGAIN REPEATEDLY THEY ARE FORCING TO PAY ADDITIONAL SMS CHARGES TILL THAT THEY ARE NOT GOING TO START MY OUTGOING CALLS.THIS IS JUST LIKE A SAFED LOOT BY THEM WITH CLIANTS AND AS I KNOW TRAI NEVER LET THEM DO THIS.

SO, IT IS MY REQUEST TO YOU TO HELP ME OUT FOR THE SAME & START MY OUTGOING FACILITY AS EARLY AS POSSIBLE

THANKS

DEEPAK R. OZA

CELL.NO.[protected]

Dear sir

This is to inform you that I am Anil Jain ([protected]) I have a Connection of Airtel and also subscribes for (DND)Service from 11 Oct 2007. But again and again I recive permotional calls from this Number:- [protected] at 1:11pm 23/feb/2010. I have launched so many complaints in Airtel Ex.(Comp no.3068357 1 on 29 1 10 and Comp no.30642510 on 28 01 10) But they all are useless. Now I also going to complaint in TRI also.

Thanks and Regards

Anil Jain
[protected]

I have a prepaid connection with Airtel No [protected]. When I called to Customer Care of Airtel about Unlimited plan he said me Recharge with Rs. 275 then call 0n *567*31#. Your unlimited Internet plan will activate and u will charge monthly Rs. 98/- and u get free download upto 2GB. I do and when I use Internet connection on 25/02/2010. When I surprised my Internet connection Stopped and charged Rs 268 only for 2 hrs. Then I called to Customer Care they told me U want to do another recharge of Rs 98. This deduction is done by us is correctly and could not give u back credit. Could TRI will solve this problem.

Thanks

Jeetendra Hankare
[protected]

Sirs,
I saw a program on 25th feb at 110.30pm, was about to recognise face of Celebrities. As per their No.5664464 I conntcted them. The cassate plaied & I waited till 2 minutes. I saw the Bill after the call was 24 Rs.just for 2 minuts of Not even Talk..? I talked to Vodafone care, they said it's by that Company, We could not do anything. I am agree with that but they [Gambler] should warn to viewrs about the charges no...?
Even if they talked to me then it might have been OK but I didn't respond any except Cassate reply to wait. That is not Obciously a call. I want my money back & do not want to happened with any other.

Kannu Takodara
Mithapur - Gujarat

Respected Sir,
I’m having an AIRCEL (KERALA) connection for the last 4months.
2days before i.e. 4th march 2010 I recharged for RC49 (unlimited sms plan all over India).
Bt I didn’t gt unlimited SMS, I lost my credit. After that I called to AIRCEL cust care & they telling that only 666sms per day. & that RC 49pack is with terms & conditions, I also talk with their senior manager also, but I didn’t get a good reply from them.
I asked them that then y r u using the wrong word “UNLIMITED” with sms plan??? Bt no reply…
That’s y I’m complaining to consumer forum that “y AIRCEL making consumer FOOL by giving FAKE advertisements?????”
Ii hope that I would get a good reply from consumer forum

Dear Sir,
I have buy a new connection from Vodafone and they activated it very next day after doing some verification but after 2 they deactivated the same by showing the problem that it is being negatively verified if it has verified negative then why should they activated the number i told them to give my deposite back on that time they told me that you will not get your full deposite back we will cut 110 Rs of activation sir this is ridiculous i m fade from all this things plz so some way to get out of this.
Your's
G.V.Jadeja

SIR,
WITH REFERENCE TO MY MOBILE NO.[protected]. PLEAE NOTE THAT I HAVE NOT RECEIVED THE SECURITY DEPOSIT REFUND CHEQUE OF RS.500/- TILL TODAY i.e. 09.03.2010 AFTER CONFIRMATION MAIL RECEIVED FROM VADAFONE ON 08.02.2010 THAT THEY WILL SEND ME THE CHEQUE BY THE END OF FEB'2010 (I HAVE SURRENDERED MY MOBILE CONNECTION IN THE MONTH OF SEP'2009). MORETHAN ONE MONTH HAVE BEEN PASSED AND NOW THEY ARE NOT READY TO HERE OUR PROBLEM. THE WHOLE MATTER DISCUSSED WITH MR. AASHISH A EMPLOYEE AT KAMLA NAGAR, DELHI-10007 VODAFONE SHOP VIDE HIS MOBIEL NO.[protected], BUT HE IS NOT RECEIVING EVEN OUR CALLS NOW. KINDLY LOOK INTO THE MATTER AND ARRANGE TO REFUND MY SECURITY DEPOSIT AMOUNT OF RS.500.

THANKS & REGARDS
RAJIV JAIN

Dear Sir,
With reference to my mobile number [protected] provided by Idea Cellular Ltd., I would like to bring to notice that.
1. We have a CUG of few numbers following all the rules and regulations by the Service Provider.
2. I belong to 5 SIm from the same CUG.

Since few months we are finding that Idea is charging the bill between the calls of our own CUG members and we have already files complaint for two times. We have been notified through SMS that our problem will be resolved up to 6 march 2010, but neither the problem is solved nor it is escalated. If we try to contact Idea top officials, the helpdesk people do not provide their contact details. From this scenario it feels that this is an idea of "Idea" to loot the clients.

We hope TRAI will look forward in these type of matters and pressurize service providers to keep the commitments given through plans while marketing in sweet words.

Thanks and regards,
Sujit Joshi

I Am airtel Postpaid mobile connection holder no is [protected] my latest bill for 11 feb-10 to 10 mar 10 has been genrated on 13 mar 10 but i have not recd my bill on email or by paper even i have made several request/Complaint to Airtel by phone and sms but no action on this, otherhhand airtel messaging me that my credit limit is going up nearby fixed credit limit RS-1500.00 Mobile connection will be closed.

I am contionue in waiting of bill for payment while mobile company is not sending my bill, in this position how can i make the payment without see my bill.

please releif me from airtel

Please provide me address, customer service number and email, where I complain and communicate abiut the service provider telecom company.Thank for this.





Regards
Gopal kumar Gorav

Please provide me address, customer service number and email, where I complain and communicate abiut the service provider telecom company.Thank for this.





Regards
Gopal kumar Gorav

i am vodafone customer [protected].i am writting this to you tell about the worst service provided by the vodafone.
i had a balance of Rs. 64/- in my account and i sed a message to activate the 1 paise billing service which is charged Rs.17. but the balance deducted in my account is 110. now my balance in my card is Rs.-46/-
When i called the customer care the response was given to me was very bad and my call was repeadtly disconnected by the executives. the names are: sowmya, kennedy, ajay, mahesh. where no docket no was provided to me.
then when i contact the showroom the same response was provided to me.
Then i contacted the nodal officer and the response was pethetic. names are: Rajalakshmi & Babu
and then appleite offices named faithima where she has given me very very bad service being in that designation .
please help me out to get the refund.
thank you
thank you.

DEAR SIR,
I HAVE TAKEN BSNL 3G CONNECTION BUT IN MY AREA GORAKHPUR, UTTAR PRADESH
BSNL IS PROVIDING 2G SPECTRUM WHICH IS WRONG
MY CONNECTION NO IS MOB NO- [protected] PL TAKE IMMEDIARE ACTION
REGARDS
MOHD IFTEKHAR
GORAKHPUR
PIN-273007
MOB-[protected]

Dear Sir,
With reference to my mobile number [protected] provided by smart reliance Cellular Ltd., in bihar I would like recover my balance.
1.unnecessary cricket alert is given
2. balance is cut perday Rs 5

Since 25 march 2010 balance is reduce perday Rs 5 i had already
registrard the complain in customer care the complain number is
1.[protected]
2.[protected]
3.[protected]
but no action is taken so fas by smart reliance Cellular Ltd.,
We hope TRAI will take proper action aginst smart reliance Cellular Ltd., I will get my balance

Thanks and regards,
himanshu kumar

Respected Sir,

I have an IDEA connection since 5 years i have 2 numbers 1. [protected] and onother is [protected].
i had give my onother number ([protected]) to the idea's authorised showroom PARAM COMUNICATION PLADI AHMEDABAD ON 22 JAN. for doing prepaid from postpaid. from that date to till date my card will not be in process and also they are using rough languages., i made complaint to the HEAD OFFICE but there is no reply from there ... so TRI HAVE ONLY SOLUTION FOR MY THIS COMPLAINT.

THANKS & REGARDS
KAUMIL NITINKUMAR GANDHI.
[protected]

Airtel — my number has been abolished, without my information and my bill is excess and the plan shall last for another one year, my No. is 981843008

My tel No. [protected] has been abolished and my bill payment is pending excess, which is yet to last for another one year. The Airtel has disconnected the No. without any reason, information to me . I request, the AIRTEL to immediately restore the Number, failing which, Ishall be constrained to file a complaint before the consumer Forum and TRAI. Please Note This is a short notice to AIRTEL.

Dear Sir/Madam,

First, I am introducing myself as a customer of Aircel mobile service. Myself is Aniruddha Chattopadhyay and the cell no. with which the problems are arising is [protected]. Now for reference I am sending you the details which I already forwarded to Aircel which is mentioned as under -

fromAniruddha Chattopadhyay <aniruddha.[protected]@gmail.com>
tocare.[protected]@aircel.co.in
ccnodalofficar.[protected]@aircel.co.in
date Fri, Apr 9, 2010 at 4:03 PM

subjectattention towards the problems of your value added service.
mailed-bygmail.com
hide details Apr 9 (4 days ago)

Ref. - The conversassion with your customer care persons Ms. Tanushree & Mr. Mithun Dated on 09.04.2010 at 10:42 a.m. and 11:02 a. m. (Personal clok time) respectively to your toll free no. 198.


Dear Sir/ Madam,

In referance to the mentioned above, I would like to inform you that, I am using you service for a couple of years. My number is [protected].

I called your customer care officer last week and asked regarding the messages forwareded to my no. about IPL cricket updation and requested him to check the status from his system. I requested him to to check -

1. Wheather it is a paid service or not.
2. As my presonal no. is registered with national DND service why you are sending me all those messages to my no.
3. If anything wrong please do the needful and deactivate all those unnecessary thing and refund me back my money to my account.


Unfortunately nothing happened. Moreover today I received a SMS from your 57000 no. which is showing "received" at (your system Date & time) - "08:18:16 p.m." on "08.04.2010". for free subscribe with Aircel Friend Zone for 10(ten) days. And to deactivate dial 570001. Immediately I called to the given no. 570001 to deactivate but there is no such option to deactivate.

Then I called to log a complain against that, and as per your "IVRS" I got a lady who introduced herself as Ms. Tanushree. I had a conversation with her for more than 10 (ten) minutes. But she was totally helpless to solve my problems and taking permission from me, forwarded my call to her higher authority. I was on the line for exactly 20(twenty) minutes but there was no reply from you. Now I am intimating the details what I got from her.

1. My DND service is deactivated from October 2008. And it was activated for 90 (ninety) days only.
2. For IPL cricket updating you have charged Rs. 3/ SMS from me.
3. You do not have any record or detail to reply your customer instantly.
4. To have all the detail I need to call you up again after 6 Hr.

I called you at 11.02 a.m. again after getting on line for 20 min.(mentioned before). Repeating the same I got Mr. Mithun. I have to repeat all the detail what I told to Ms. Tanushree. At the same way he forwarded my call to his higher authority. When he was forwarding my call I asked for the time duration for getting his higher official. And requested him "to do the same within 5(five) min. as I have already wested more than 20 min for the same. Otherwise I requested to solve it by his own". It is not possible for me to provide more time, as I provide consultancy to a Ltd. Company Hospital. This was very disgusting getting no reply after holding my call for 20(twenty) min.

Now my question is -
1. How could you activate my DND without having any prior notice ( SMS/ Mail/ Ph. Call) from my side?
2. How could you deduct money from my account without giving me any prior intimation.
3. Why you like service provider intentionally forward SMS to your valued customers in such a complex manner so that, you can take easy chance to earn money in a improper way?
4. Whenever my no. is DND registered, why you are disturbing me repeatedly?
5. If I take the conversation with Ms. Tanushree is a truth, isn't it a dangerous scenario for the customer and so also for the "nation" that, you like service provider forwarding your service to your valued customer without having any detail in your "system" instantly.
6. Is it a good example of customer care service that, activate any value added service to any customer without giving any proper notice or is it authentic?
7. If I take the occurrence as just a mistake from your side, do you have really the right/ rights to harass your customer?
8. As this problem is from your side, how will you compensate me (monitory/ time) for the harassment?

Hope you will do the needful as required as soon as possible. Expecting your reply immediately.
Thanking you,

Aniruddha Chattopadhyay.
981, Beltala, Fartabad, Garia,
Kolkata - 700084.
[protected]



Now I am sending you the detail feedback of Aircel -

1. First one from care.[protected]@aircel.co.in - Which is mentioned as under -


Dear Customer,

Thank you for writing to Aircel Customer Care.

We confirm receipt of your e-mail and we shall get in touch with you within next one working day.

Assuring you the best of our services at all times.

Regards,
Aircel Customer Care Desk
Dishnet Wireless Ltd.
Kolkata

This is an automated acknowledgement. Kindly do not respond to this e-mail.

Contact us at:

Customer Care : 121 or [protected]
E-mail : care.[protected]@aircel.co.in
Website : www.aircel.com

2. Second one is from nodalofficar.[protected]@aircel.co.in - Whinh was as under -

Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly

Team Aircel
Website: www.aircel.com
This is an automated response of your e-mail.



I was waiting for their reply till date. As I counted Saturday and Sunday might be their non working day. But till now they did not realise that much of importance to the issue. Moreover when I called to there customer care cell today's morning there supervisor Md. Irshad told that my cell no. was not DND activated for anytime. That means he was just denying the word of Ms. Tanushree what she told me on Friday. Moreover he was just pressurising me to forward me a SMS to a particular no. for deactivating the cricket adation SMS service. When I become able to convince him that the request for DND deactivation request had never been forwarded to you by my side, then he considered my case and register my no. for deactivating DND and forwarded me the registration no. Again when I crossed him for deactivation the IPL cricket updation he registered a request no. and gave it to me. When I asked about my account status, the answer was as usual - call after 6 Hr. There is a problem with our system. And we are updating our system. But unfortunately I am getting the useless SMS till now. Again I called customer care. The reply from them we cannot deactivate it. You have to deactivate it from you.

Then my question is how this type of service provider is providing service to there customer in such a poor manner? What is the utility of the request no given to me by Mr. Irshad? I have names of some other persons also who are also facing same type of problems from Aircel. Is there really no such way out to get rid off these problems created by these MNCs? Why the system will be so complex and the procedures will be so time taken? Why those companies will be so much desperate with the rights of their customers? Why they will not be liable for these type of harassment?

Please advice and do the needful as required.

Thanking you,

With regards,

Aniruddha Chattopadhyay.
Beltala, Fartabad
Garia. Kolkata - 700 084

some time back i had a prepaid number([protected]) idea but one day suddnly whitout my any request on my number activ Cricket Daily pack, Summer Surprise contest me, callar tunus, a/c in less 1st time Rs.22/- rupes and 2nd time Rs.30/- 3rd time Rs.5/- I called in Idea Customer Care but I get not well respose so rightnow i have left this number. idea loss only his custmer but my contect be brack many people who ware my contect so please sir plz consitreat my this complain










Dhirendra Bhan Singh
[protected]
NOIDA

dear sir,
i'm subscriber of Airtel prepaid Mob No [protected]. once i activate a sevice though Aitel Live regarding Job alert service .after using this service i deactiva this service . but after deactivate this service they renewed it and deducet my balance regarding same service . i complianed this in Airtel customer care .They confirem to me that your sevrvice has been stop . but every week they deduct my balance it's continue from last 5-6 week.
i'm very eriteted now . on the made a call on Airtel Customer Care they help me properly .
i request to you plz justify with me.

Regards,
Anil Seth
Gorakhpur
[protected]

Dear Sir/ madam,
I was using Airtel no. [protected] from 11 feb, all of sudden the service provider switched off the conection
saying that this is not in my name. I was surprised and then got in touch with their airtel gallery in Vasai, dist thane and they werereluctant to talk to me and started asking all non sense question that whom I had spoken a month back etc and on speaking to their nodel officer she says its acommon phenomana that some elses no can be registred with others name and this cannot be retified.

Please do something to stop this practice and stop the connection of the person who got the connection with my document.
regds
Navin Jhunjhunwala

visited online Aittel Digital DTH site on 19.5.2010 for getting
Airtel DTH TV at my resident at Indore.
I received e mail from Sharad dixit (<sharad.[protected]@vriti-interactive.com>)
giving details of offer as well cost etc.on 20.5.2010. I received
phone call from Mr Sharad Dixit of Airtel ( cell No. [protected]) on
20.5.2010 asking me when I can take DTH ? I said that I have guest and
I can take right now. He asked me to pay money and as per his
instruction I made transfer of Rs 1700/- through corporation Bank
internet transfer on 20.5.2010 at 11.30 AM . After getting amount Mr
Sharad Dixit said that Airtel Engineer will be in touch with you and
that before noon on 20.5.2010 they will install DTH at my residence.

Till 4.30 PM no Airtel Engineer has come to install DTH at my
residence on 20.5.2010 so I called Mr Sharad Dixit on his cell No
[protected] but he did not attend my call (my e mail atteched herewith
No. 1). I made several attemps but he did not attend my call. Than I
called him from another cell than he picked-up that call. I said to
him that as per your assurance no Airtel Engineer has come to install
DTH till 6.30 hrs on 20.5.2010, in reply he says that it will be done
on 21.5.2010.

On 21.5.2010 I received e mail from Airtel giving me kit details etc
but no one has come to install the DTH. Copy of Airtel e mail is
atteched herewith (No.2)

On 21.5.2010 I called Airtel toll free No. [protected] for activation
of the kit as per their instruction on e mail (No.2) and got reference
No. for the activation and the Airtel executive (on toll free No.)
said that kit has been activated and that Airtel Engineer will come to
install DTH 0n 22.5.2010 at 11 AM.

I called Airtel toll free No at 11 AM on 22.5.2010 and wish to know
about the installation but the Airtel Toll free No. executive said
that kit is not yet activated and I shoud give once more kit details
so that he could activate kit in order to install DTH.
I gave him kit details as per Air tel e mail No. 2. The executive said
that DTH will be install at 13 hrs on 22.5.2010. But no one has come
to install DTH.

On 22.5.2010 I called Airtel executive again at 14 hrs and up dated
him that no one has come to install DTH and now I am fed up with your
assurance so please cancell my order for DTH. He made a request with
their system and gave me request No. 2777740 for cancellation of DTH.

Since 22.5.2010 I am writing e mails and making call to Airtel for
return of my money amounting to Rs 1700/- but no one is hearing and
not replying to my e mails.

Kindly look in to the matter and direct Airtel to return my deposit money alongwith interest.

Thanks and regards

Shantilal Jain

Dear All.

I Aditya Suresh Kumar Thakur, have taken a Vodafone Post Paid Premium No by paying Rs 12000/- . I wanted to use this no, but due to some reasons I was not able to use for period of 6months. I wish to use this nos [protected], and I am ready to pay the nominal outstanding which is due on this account & nos.

I went to vodoafone store here in CP, New Delhi, to take a duplicate sim. But they are saying it is on resale now with a value of Rs 25000.00.please pay take the nos.
de -activated.

This no in their system is clearly showing, it is registered on my name, how they can resale it without my permission. Only services are discontinued.

I request you to please help me in getting this no [protected], back from Vodafone .

Please advice

Thanks & Regards

Aditya Thakur
M-[protected]

i am a consumer of idea pco last three years now my pco phone no. [protected] is closed by idea cellular company but my balance of Rs.594/- not paid or not open a number of pco [protected]
no complaint received by customer care for idea pco
he says we can not help for you
customer care given the number of idea customer care 4333 but no response this number
so please do my favour my balance of Rs.594/- is refund or open the number [protected] from idea cellular.

harish arora
[protected]

I have a complain one plan have activited 9/8/2010 Reliance communacations (rcom) but i have not activited this plan my moblie No. [protected] also m adamant on such company I hope it may regulated soon
thank

sir, this is not the right site to post your suggessions. pls log on to www.trai.gov.in

I am having an airtel connection. Of late, for the last two months, they are started deducting various amounts from the prepaid charges on accoun of some non-sense service called Tadkalive. I tried to stop the same by messaging to the airtel message centre several times to stop the same but to no avail. Every now and then they deduct some money for th services whih were never asked for, which is causing financial loss to me. I even wrote an email to the airtel authorities to stop this service but they do not seem to bother. Please advice whom to approach since an email sent to TRAi also failed to stop this service or the deduction of chargs from my prepaid connection.

I have brought a new number [protected] on 18th july 2010. I had provided my all documents. Address verifcation ppls called me fro mreliance that they will come to my house to collect address proof and ID proof but they came on 2nd evening. In morning on 23rd i noticed that my outgoing is barred without informing me ant reason. I tryed to chase customer care and they told that untill i do submit my address and ID proofs again to the same place i got this number, my outgoings will not be unbarred. I have submited my docs again today @ Reliance Stores 109 Sahni Tower Rajender Nagar Sahibabad Ghaziabad at 9:45 AM. Agent told me that he hass already forworded my info to head office but he cannot commit about how much time it may take to re activate my outgoings.

I do not have any other alternate number with outgoing and have no choice other then to operate my work from public telephone booth. I know i am not going to get any compensation of this but if provider's cannot serve consumer grivances on time then they should be punished.

dear sir
i am mr suresh chandra rout from cuttack.(orissa) i am using a moboile the service provider is reliance india mobile. but this number is far important for me and my family . due to my home scale business depend on my number .but sir isp again and again disguard my mobile account and automatic decreases my main balance . when i complain to costumercare of rim i got reply differential notvalueable word from there.and different types of vas . sir please help me what would became of me ..

Suresh chandra rout .
cuttack . 753011

sir

I am akhilesh kumar I am a prepai vodafone user my number is [protected]

I did active this number DND service 19-jun-2010 4 aug I get an sms releted

telemarketing recharg top 14 .And i had get other calls to telemarketing after

45 day .I am unsatisfaid to this activetiy vodafone . I had worked in vodafone

prepaid call center 1 year aegis B.P.O my sap Id 80087776 and avaya Id

822222 sir a normal custmer in rular aeria He has ejor problem from rong bal

deductions .and custmer use abusive language to call center excutive

dear sir
i am akhilesh kumar .i have a prepaid connection reliance this is number [protected] back 2 day near-abut 48 hours not available in my phone network .when i called in call center excutive say that sir this is problem continous CDMA some connections please wait some time your problem resolve by our side next 2 hours .but problem could not solve this time . i did call many time in call center and zonal office magnum plaza .still problem could not be resolve.this during this time i was use 299 plan unlimited .but this was un-utilize to me . finally this is my request to you please concern this .


thanks

akhilesh kumar
mo.[protected]

Dear Sir,

I am Prof. Vinod R. Malkar, I purchsed Tata- Indicom CDMA 1x USB Modemof No.
[protected] on 6th September 2010. I paid package of Rs. 600/- for two month
Unlimited Use.

But from last 10 days I am not able to access Internet. It Shows Error- 628.
I contacted to Near By Dealer Harisharan Computer, Kopargaon from I had
purchase it. Than I contacted Customer care [protected] I am not able to
solve the problem. Then I contacted on [protected], Then they told me
Recharge by Rs.10/- I had done that also, Till the problem is not solved.

What I should do?

waiting for your positive reply.

Regards,

*Prof. Vinod Malkar, *

To whomsoever it may concern,

Fair Usage Policy? Is it people aware and literate enough to know meaning of the word UNLIMITED?

Its fine if you make FUP rule on Indian Consumers, but better remove word UNLIMITED from every website, Plans and Advertisements and ISP providers marketing techniques who are fooling around.

You can rename plans are Limited Plans with Fair Usage rather than Unlimited Plans, old consumers should be given prior notice and tenure so they can look for any other providers or plans rather than getting scammed.

Top of it India is developing country now I even doubt that, I can feel India is even way to below than even called as developing country, its degrading day by day rather than progressing. When it comes to internet speed. India has standard DSL of 128Kbps where as rest of the world has 512Kbps on an average. India has so much demands but you are only ripping money of the pockets of common earning individual. The employment rate is low, wages are low and now you setting limits when customer is paying for "unlimited". You guys are just filling up your pockets with money, rather than utilizing that money on upgrades. Setting up limits is not a solution when you say developing. Do you think your setting limits is that what you call FAIR. I strongly agree with the complain about Fair Usage Policy. It should be discarded its unacceptable when it comes to freedom. Did India got independence on 1947, I highly doubt even living in 2010 after over 60years? No Freedom as such only British left and now been ruled by Politicians and playing around with people and making money that's all I want to say, FUP is money ripping and fooling around policy.

If anyone want to contact me: drop a message though contact section on my website: http://gminfotech.com/

I just show my view towards the policy by any means if I have offended anyone, sorry but those are just bitter words we are unable to accept. Well I am still proud to be an Indian.

Life has hardships where we need to fight against to set an outcry! Cheers!

Regards,
Gajanan Palav
GM Infotech

i have vodafone number [protected] which was lost on 20.9.2010 and i file a FIR for this and submit all the required documents to vodafone store lawrence road amritsar.they gave me duplicate sim but it was not activated .vodafone store staff had lost my all document and visit the 7-8 times and submit my document 3-4 times but still my number is not activated till today.staff is not coperating they talk roodly.i am confused where to go and what to do.please help me.
thank you
regards amit pal singh
[protected]

vodafone

I have a mobile prepaid connection NO. [protected] from Airtel . Airtel is activating various packages on its own and deducting money from my prepaid account. On complain they are also not ready to refund the money which they have suo-moto deducted from my account . I want to ask why prepaid customers are being cheated this way by Bharti communication . Many times certain sum used to be deducted by the company in the name of activation of plans for which I had not asked ever. Can somebody stop Airtel from this highhandedness.

Regards

Sanjeev Gupta

sir,
mera idea no. [protected] meri wife Rajni Rastogi ke naam se hai aur jis par buddy plan(1175)laga hua hai jisse meri beti use karti hai .

sir 6 dec.'10 ko hamare iss no par ek call aayi ki 31 dec ko aapka yeh plan bund ho jayega aur isski jagah Idea Value @[protected] ka per month ka plan lag jayega aur sirf wo phone par uss plan ke baare mai batate rahe aur phone ko bund kar diya .naa unhone koi verification kiya aur naa hi koi hamse confermation maangi jabki hum yadi customer care par koi call karte hai tab bhi wo bill date kiske naam phone hai address kya hai vagahra maloom karke hi chhoti se chhoti baat ka nivaaran karte hai .

lekin iss case mai aisa kuch nahi hua aur naa hi hame koi soochna di gayyi ki aapka plan change change kar diya hai aur naa hi hame hamari email id par koi email di aur naa hi koi letter bheja gayya .aur hamara plan change karke hame bill bhej diya gaya.

sir hum iss plan ko lene mai intresed nahi hai .aur apna purana plan hi chhahte hai.

sir plan hame dhoke mai rakh kar diya gayya hai .yadi aapke call ke beech hamare iss no. se koi confermation di gayyi ho tou aapke dwara usski recording ki gayyi hogi .yadi aap hame uss recording ko suna denge tou aap jo panelty hum par lagana chhahe tou hum tayyar hai .

issliye aapse anurodh hai ki please hammari iss samasya ko jald se jald sudhare.
thanks.

Rajni Rastogi w/o Yogesh Rastogi
[protected]
[protected]

I am akhil i have a number vodafone prepaid [protected] some time back in my cell not prefering proper network .i have callad many time in call center but problem proper and my 2nd problem after activetion DND on my number compony tellemarketing calls and sms coming on my number this service i activeted before 3 month ago . So i think vodafone is very bad service provider i had worked in vodafone prepaid callcenter (aegis bpo) morethen custmer unsatisfaid

akhilesh kumar
lucknow (indira nagar)

I have a mobile prepaid connection NO:[protected] from RCOM. RCOM is activating various packages on its own and deducting money from my prepaid account. On complain they are also not ready to refund the money which they have suo-moto deducted by themselves. I want to ask why prepaid customers are being cheated this way by Reliance Communication. also Rs.60+ 30 has been deducted from my account which I had not asked for. Can somebody stop RCOM from this highhandedness.

c m tripathi

There are so many complaints against the telecom service providers. Unreported complaints are innumerable as people seldom have the time or patience to lodge a complaint and follow it up as generally the money involved is small (at a time) and there doesn't seem to be a quick redressal system. The service providers are taking advantage of the situation and amassing huge revenues through nefarious means. They have become totally unaccountable. Only exemplary punishment such as big penalties or imprisonment can stop such loot. However, the action taken by TRAI or anybody else on any complaint is not shown in this forum. If there is no hope of redressal, what is the point in complaining ?

M.PRAKASHCHAND
regarding the M.N.P SCHEME
there has been this Coverage problem from the time of connection (2 years).Particularly in sowcarpetpet and godownstreet i've been giving clomplaints from a long time through your customer care and e-mail .your back up team and technical people visited but still nothing worked out . you had also promised a dead line of 3/0/2011 that was also of no use to me.Now i would like you to fix this problem as soon as possible.

It is a unethical means adopted by Relaince CDMA i applied for portability on 25th january with another service provider and from 27th my mobile no is disconnected and even my mobile instrument is blocked today is 6th day do you have any government office who takes care of the complaint please let me know on [protected]@hotmail.com

SIR
this is akhilesh kumar and i have a prepaid number airtel [protected] .my problem this is that without my any concern how can be activate any vas service on my number video mod . i pay service tax to my every recharge
then what is this .15/02/2011 this date i went to airtel store faizabaad road opp shara shopping center .there was any female receptions mrs. varsha she was talking to me very rudely . your provider is very defaulter my bal deductions no this is one Metter . I have other more negative point .I know that many place where sale sim card without any id and distributor and ritelar keep pre activated sim card for sale without any ID. I am going to writing this matter to trai .very very deflator this is one provider to all telecoms service airtel and sunil mital is a very very thiamine . I did talk airtel nodal officer mr. ankit kumr he was saying sir you can do whatever you have to do .please dont tell me that what are you doing . my bal deductions this is no one fault many other fault in available in airtel . right now i am going to court ...
name akhilesh kumar
mo. [protected]
place .indira nagar lucknow

i have not selected any pack in mine mobile. but this reliance cdma service provider is cutting 30 rs pack money from mine mobile from dec 2010. when complain in call center they say u hve selected pack which i dont know nor mine mobile show any information related they say . neither receive any message . twice complained they listened nicely and also refunded money saying sorry. this time person in call center started arguing saying i have done . but as mine mobile is not showing nor receiving according to the pack said . how can be this possible . 30 rs is very valueable for middle class person deducting from mobile like this to such big company is shameless .perfomance. the person in call center says he will not refund money is very bad. he say i must have checked mine phone balance daily . how can this be poissible to any to check phone bal daily.this say that person if will not check balance company can deduct from their mob. how many people used to get trapped by this company i dont know. this proves that they have deducted just for their sake by clicking any pack . i want mine 30 rs back inmine mob .mine number is [protected]. please say them to cancel all type of pack forever for mine mobile. tell them to set in there system no pack is required to this person forever. please see to this matter. try to refund mine 30rs.

I AM HAVING A MOBILE PREPAID LIFE TIME DOLPHIN CONNECTION OF MTNL. MY mobile NO. IS [protected]. I AM RECEIVING UNWANTED AND UNCALLED FOR CALLS/SMS EVERY 30 MINUTES FROM MORNING TO EVENING AND ALSO ON SUNDAYS . I AM NOT ABLE TO understand the reasons of receiving such messages or cold calls for promotion activities either of builders/real estate/brand promotion etc. I HAVE MADE SEVERAL REQUESTS VERBALLY on mobile. I AM A SR. OFFICIAL AND QUITE A NUMBER OF TIMES, I AM EITHER IN THE CONFERENCE/MEETINGS OR EVEN IN TRAFFIC, SUCH CALLS UNNECESSARY CREATE PROBLEMS AND CONCENTRATION, WITH FOLDED HANDS I REQUEST YOU TO PLEASE GET THIS ANNOYING CALLS STOPPED AND USELESS SMS ALSO STOPPED SINCE I AM NOT INTERESTED IN ANY OF THEIR SCHEME.

RAJIV SHARMA, DELHI

I was a happy customer of Airtel... I am really unhappy with Airtel... now...'cause of their FUP plan... 1 mbps...25GB... It will finish in 10 days...rest of the days... I gotta be with 512 Kbps..Are they gonna reduce the money for it... No... I need to pay entire amount...I would have been taken their 4 Mbps plan... but their is no use... after the FUP limit it will be 256 Kbps... Are we living in 20th Century... 25 GB & 50 GB and 256 Kbps are not enough for this 21st Century...

The world is moving on to the cloud... The OS, the Apps, The training the delivery is all done online now... if you start putting caps on internet u might as well turn the lights off and drift back to stone ages...
I go to a restaurant where there is an ala carte menu and all you can eat buffet... i pay more for the buffet cause i am hungry... as soon as i gobble down a few spoon fulls... the manager of the restaurant comes down to me snatches my cutlery and hands me a toothpick and forces me to it with it...

Now i[censored] were faced with this situation, u would probably slap the guy and walk out without paying... but apparently its legal cos the restaurant guy says there wont be enough food for the rest of the customers...

dont call it high speed or unlimited... and educate the user... the plan that u are paying 3-5 times extra will be as good as the 256kbps plans i[censored] use it for full speed for less than a day... rest of the days it will be slightly better than dial up...

The Umbrella salesman: "This Umbrella will last forever as long as you dont use it in the rain or sun."

Fair Usage Policy is dodgey in principle and illegal in practice. (The limits that get finished with a day and half o[censored]se is not at all generous)

Mobeen

Internet service providers — Fair Usage Policy

Airtel <you could put your ISP name Here> has recently implemented Fair Usage Policy (FUP). The policy is focused on advanced Internet users. People who operate on the cloud. Prefer to use the internet to communicate share and other activities. The policy is a con job. If the same principle of FUP is applied to any other service you would be infuriated.
Suppose you rent a car from a place that says "unlimited kilometers - one fixed rate"
So u rent the car... drive it around a lot couple of days and the car rental company comes to u after 2 days and says, hey wait we said unlimited kilometers but now for the next 28 days u got to push the car everywhere not drive it....
Does that sound like you being ripped off????
Everybody knows there is nothing like unlimited - We have limitations of time on everything.
So i would assume when Airtel offer unlimited plan they do calculate.... Hmm worst case scenario this user will use internet for 30 day 24hrs a day... is it feasable???
A generous limit would be 30daysx24 hrs (always on).... It would acceptable to have 30 days x18hrs or even 30 days x 12 hrs...
The current limit is more like 30 days x 50 minutes or 30days x 1 hr.

Your comments thoughts, analogies and criticism welcome...


Try to be polite and honest please...

Stats available on request.

Regards,
Mobeen

Dear Sir,
I have been availing Idea Cellular services since 2006 and my number is [protected]. I have been having signal problems at my residence and other places ever since I have taken the connection in 2006. I have complained umpteen number of times, but never did they ever make any effort to to rectify the problem. Thanks to the the Ministry of Communication for launching MOBILE PORTABILITY. The day it was launched, I approached Airtel to get me transfered to their network. Accordingly my request was forwarded by Airtel to Idea Cellular for their consent. Twice it was rejected by idea cellular saying that that the porting code does not match. This is being done deliberately by Idea Cellular. After putting lots of pressure on them, they have sent me an email stating that I could be ported out to Airtel if I pay them Rs.5, 000/-. because I am holding a premium number. Whatever premium had to be paid was paid in the year 2006 itself for the number. This is gross injustice and unfair. I have hope over you. Please direct the Idea Cellular Authorities to port e out without creating any litigation. Thanking you,

Regards,

M.Sai Prasad,
99, Amar Housing Society,
Madhapur, HYDERABAD.
Email ID: [protected]@yahoo.com
Mobile: [protected]

I AM VODAFONE POST PAID CUSTOMER . I HAVE APPLIED FOR MNP ON 21 JAN.0211 BUT SINCE LAST 2 MONTHS INSPITE OF MENTIONING CORRECT PORTING CODE AND ALL BILL PAYMENTS ON TIME MY REQUEST HAVE BEEN REJECTED THREE TIMES. I HAVE CONTACTED VODAFONE OFFICIALS LOCALLY, THEY ARE NOT ABLE TO COMMENT ANY THING ABOUT IT.

STILL BY FORCE I AM USING VODAFONE SERVICES.

PLS. SUGGEST TO WHOM I SHOULD COMPLIANT AGAINST VODAFONE IN TRAI OR SHOULD I FILE A CASE IN COURT OF LAW FOR MNP ?

THANKS

SHAILENDRA S
[protected]

Dear Sir
I am very sorry to say how a Telcom company of India IDEA which change the world,
sales Agent give misleading information to it customer to achieve there target of sale, I have no IDEA why this was happen to me.

For your information I would I like to put some point in front of yours how I was trap in
this so you may come to know and have IDEA how your company sales person mislead us.

I was a Reliance customer before getting Idea connection in number portability scheme.I applied for the scheme for better service, Mr. Ashok (cell no. [protected]) contact me representing your company.

On verification time I object for the wrong information of name.

My connection was in name of my company and I ask the same for the bill. But on
verification of my address the person who came for this assured me the name of the
company will be there.

But sorry to say on bill there no mention of my company name. due to which my
company will not pay the bill. As per rule the bill should be in my company name
because they are paying my bill.

The scheme which was told at the time of getting connection by your salesman were not up to mark on using it, the call rate for local and std, sms charge, and all free call and sms was not give in it.

On inquiring the same in your Idea customer care the response was not satisfactory. My all call has been stop by your company without of my knowledge .

Please guide me properly so that I can be safer hand in using Idea service.

My complaint no. lodged earlier is 17053411

My contact details are : [protected],[protected]

I request you to kindly look into the matter and do the needful ASAP


An Idea customer trap by salesman by providing wrong information.

Thanking you

Ashok Upadhayay

Dear Sir,
I have buy a new connection from TATA DOCOMO ([protected]) 3 months ago and they activated it at same day without any verification but after 2 months they have stopped outgoing by showing the problem that it is being negatively verified if it has verified negative then why should they activated the number. Even they are not taking any complain fron me. Sir this is ridiculous i m fade from all this things plz so some way to get out of this.
Thanks and regards,
Diptimoy Ghosh

Hi there,

This is with reference to my Airtel broadband connection under account no. XXXXXXX. On 7th April 2011, I received a SMS from Airtel side stating “Dear Customer, you have reached 80% of your high speed data limit. After 100%, your speed will be revised as per your plan till the end of this bill cycle.”

This was the first time when I received such communication and since I have mobile as well of Airtel with GPRS connectivity, I tried to figure out that this SMS is related to my broadband connection.

I called up at Airtel customer service yesterday and enquired about the same as how come, without customer concurrence and knowledge, my speed has been downgraded (because I was feeling the slowness of speed for couple of days), the response from Airtel was that this has been done due to my over usage and they do it when the customer crosses the usage limit.

Now, my question is, “Without any concurrence, information or knowledge to customer, how can Airtel downgrade the speed under an unlimited usage plan for which I am paying a hefty monthly charges also.”

This is simply very bad malpractice and cheating by Airtel with its customers. Upon further enquiring, their response was that each and every broadband ISP is doing this practice to which I was further shocked.

As the nodal authority and supreme body for telecom complaints, I seek your kind intervention in stopping such practices in the markets.

Looking forward to a fruitful result and long term resolution.

Regards,

Sanmati Jain

resp.sir.

i have applied for portability of my no.[protected] from BSNL to VODAPHONE but after 3 months there is no progress, bsnl told that we are having contract, but such no contracr is there, please look in to matter

my email id avinash.[protected]@gmail.com

Sir
I am a mtnl mobile customer many times i made a complaints to mtnl customer care & send two email to General manager mtnl but nobody is giving any response. A copy of mail which was send to general manager is below.
I had not activated any service by my mobile, but something mitti ke rang was automaticaly started by MTNL.I have already lodged a complaint to customer care in this regard & my complaint no. is[protected], Dt.23/04/2011 and 10300241, Dt. 27/04/2011.But there is no positive response from customercare. For the past 5 days I am in communication with the customer care and have sent mails to various persons but I am getting only evasive replies and nothing else.
So you are requested that please check my mobile no. record & refund my money immediately.
name: RAKESH KUMAR
Mob: [protected]
date: 04/05/11

Dear Sir,

this is to inform you that I am Dinesh Kr Senger([protected]) I have a Connection of Airtel and also subscribes for (DND) Services from 2008. But again I Receive permotional call & SMS from Airtel side from these ID.
ID NAME TIME DATE REMARK
DM-ARIHANT 14.40 07.05.11 PROPERTY
DM-BOOKPLOT 11.08 07.05.11 PROPERTY
DM-N.WORLD 16.53 06.05.11 PROPERTY
BL-INV.CLNC 15.17 06.05.11 PROPERTY
DM-SMSC 14.37 06.05.11 BULK SMS
BL-AGNI 12.21 06.05.11 PROPERTY
DM-IMPACT 10.50 06.05.11 LOAN/CREDIT CARDS
DM-MEDHELP 09.33 06.05.11 HAIR LOSS
LM-ANANTRAJ 21.29 05.05.11 PROPERTY
BL-INV.CLNC 21.11 05.05.11 PROPERTY
DM-EARTH 15.43 05.05.11 PROPERTY
TD-BULLSEYE 14.30 05.05.11 PROPERTY
BL-GOLDMINE 13.41 05.05.11 PROPERTY
DM-NEOWORLD 13.31 05.05.11 PROPERTY
DM-DS PROP 20.26 04.05.11 PROPERTY
DM-ENJOY 15.31 04.05.11 FASTFOOD
DM-R.REALTY 12.26 04.05.11 PROPERTY
TD-INTRADAY 12.08 03.05.11
BM-BESTDEAL 10.22 03.05.11 PROPERTY

I have launched so many complaints in Airtel wirtting mail & customer call 198 .but they all are useless.

[protected] Forwarded message[protected]
From: TARA MECHONS PVT. LTD. SAEED BAKSHABHAIJI <[protected]@gmail.com>
Date: Fri, May 13, 2011 at 7:05 PM
Subject: Complainfor Vodafone manager
To: vittorio.[protected]@vodafone.com



To,
CEO
Vodafone.

In your company we have 7 Nos of mobile Connecation Since 8 years.In that years we did not have any complain but last 1 year we faced so many problems from your company.Just now we received our mobile connecation bill Rs.58000/- after we complain in your company to Mr.Tejas Joshi. He is Relationship Manager but he is not capable for this post because he is working in your company for own purpose. He did not solved our problem by verbly or telephonic.we have already paid the bill amount and send the portout request but your relationship manager, Tejas Joshi Cancelled our portout request without our permission when we followup at your vodafone store we get answer to make the payment amounted Rs. 6506/- by cheque after paid your bill again debited our bank a/c. by ecs from your company.We called to Mr. Tejas Joshi (Relationship Manager) for solve the problem but he neither feedback nor pickup the phone.

This is not a true policy of business.This email send to you for your information and i am wating for your answer.
My vodafone connecation Number given below.

1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected]
7.[protected]



SAEED B.
(DIRECTOR)
TARA MECHCONS PVT. LTD.
PH.NO:[protected]

sir
my self vaijnath prasad I am too unsatisfied with idea because without my any concern many times actived vas service on my number . that is bollywood vas shero shayri and more other vas .how can be active on my number without my any concern
this is my requast to you that please resolve my problem
thnks
vaijnath prasad
dist..siwan
mo. [protected]

I have relience GSM connection, no-[protected], I have earlyer register for DND in 2008, It was no problem, but recently on 22.05.11 unfortunatly they without any inform me active a jokes sms and deduct Rs30/- from my account whereas i go for porting and send a sms for porting they also charge one Rs. for per sms. My question is whimsekaly what they doing, my request is that please look into the matter take necesary step for .I am compain because I am very dishearten with relience .Please do something 30/- is not a jokes of matter please return my money .and take punishiable step for them

Dear sir i am sending my 1 month problem to cerate to bsnl i am 2 time complain

on line and 100 times Franchisee office

plz read my 2nd time on line complain and status



Enter 17 digits Request No:
Request StatusRequestId Subscriber STDCode PhoneNo Complaint STATUS
[protected] SHARDENDU KUMAR 0621 2265899 Dear si r/mam I perches one connection of bsnl mobile prepaid sim card of 20/12/2010 sim card back number[protected] mobile no [protected] my last recharge RS.100 my total balance 140 in card But some problem to your side my connection is block I am contact for customer care he is told me Your document in not submit so plz submit your document .i am again submit my document in your Franchisee (Shiv Candle Industries muzaffarpur bihar cont no [protected])Date 09/05/2011 your Franchisee document submitted charge me 20 Rupees but still not active my number so plz successes Me what can i do. Thanks $ Regards Shardendu kumar [protected] REGISTERED

Dear sir,

I have a idea mobile no.[protected] sir, when ihad purchased this no. company said this is premium no.& this no. cost is Rs.30, 000 ( thirty thousand only ). I had paid Rs.30, 000( thirty thousand only ) on that time. Sir. Now I want convert this no. post paid to pre paid. When I went idea shopee they demanded Rs. 50, 000 ( fifty thousand rupees) for convert this no. post paid to pre paid . after that I have sent a mail to idea customer care . they contact me on this [protected] and said to me you will have to pay Rs. 20, 000 ( twenty thousand rupees for convert this no. post to pre paid . after that I said I am not satisfy with your service and your idea shoppee . after one day idea customer care sent a mail they said you go to idea shoppee and deposit some documents for convert this no. post paid to pre paid . when I went idea shoppee they said they have not receive any mail from company. Sir I want this no. in pre paid but idea co. not cooperate with me sir, I hope you will solve my problem

Thankyou

Rajesh kumar
Karnal Haryana

sir
i am registered under DND why i am receiving unwanted sms from the following illegal operators;
seeking the proper actions against these violators;
1.
[protected] save your electricity ...
2.
[protected] buy n sell, original booking...
3.
LM- CHAAHAT DEAL OF THE DAY...
4.
BL-RESIDENCY OWN YOUR DREAM
SUMIT
[protected]

Worst Customer Service In The World by Airtel

Dear All,

I am really surprised and astonished to find the legal notice sent by Shiva And Rawley stating that the notice has been sent due to non payment of airtel landline bill.
I do pity on them as they do not know the full ramayan which has happened behind this non payment of bill.
I have taken this airtel broadband connection on 04 January 2011 within a weeks time my problem relating to internet connectivity started.
I have lodged various complaints throguh telephone and also i have also sent several e-mails on April 17, 18 May 2, 5, 8 addressed to nodal officer as well as the appallate authority but no propoer resolution has been given till date.

As i was totally disappointed and frustrated about your pathetic service i decided not to pay your bills as you have not delivered the service you have promised me at the time of taking this connection.


one of the complain numbers is 17402000 which was resolved even without sending any person to solve the problem.

i also received complain numbers 19 April 2011 with the reference number:45384746 promised to get back on 20 April 2011 but no response or resolution till date and on 11 May 2011 for which the complaint number:46250414 for which you guys promised to get back to me on 12 May 2011 but no reply or resolution again till date.

On top of this worst and pathetic customer service you are sending me legal notice for non payment of bill when u have not fulfilled your obligation as a service by providing good and proper service for the past four months.

Asides:Shiva and Rawley
As your clie nt has failed in providing the proper service which they agreed at the time of taking the connection and instead have sent me a legal notice
i have no other choice rahter than to file a suit in consumer court for deficency of service if the outstanding amountis not reversed as a compensation for deficiency of service and also my landline connection has to be cancelled taking this mail as a confirmation from my side.

If both these things does not happen with tomorrow evening i would be filing a case in consumer court against airtel and take it forward from there as i have all the proof for not serving me or delivering proper service as committed.

regards
Most Aggrieved Customer
Venkatakrishnan J

sir my self akhilesh kumar and i am user of BSNL my number is [protected] this is serious of idea some time back i have some problem to idea. so i did port my number in BSNL but till now i am too unsatisfied with BSNL the date of my number port in is 08 feb 2011 after tree moth i did try to many time to port out my number in BSNL but many times my request reject to port out reject by BSNL side i had try to port in my number many times reliance, airtel and tata docomo but the request of port out reject by bsnl side so this is my request to you please consitreat this my request


akhilesh kumar
[protected]
indiranagar lucknow

Dear Sir/madam


I bring in your notice that on dated 13 June 2011 at 13.05 I had received a call from unknown number 55000 on my MTNL dolphin mobile number [protected], to know who is calling me I picked-up the call same time I came to know that was a marketing call from MTNL regarding radio service on mobile phone but I just pushed red button and disconnect the call.

At 13.52.38 I got a SMS from 5500030 (MTNL) u have been successfully subscribed for music station Rs-30/- has been charged to your account, than I called to customer care number 1503 to know about this deduction, customer care officer she asked me you should not picked up the call from number 55000 for this you have been charged Rs 30/-


Please tell me without pick up the call how could I know who was calling me ? though I just disconnected the call without done any function, why deducted my balance ? I think it is cheating with customer


I requested to MTNL (CMD)by email on & nodal officer on14 june 2011 for just stop said service for ever & reverse my money, but till now neither i have received back my money nor had been stop said service & nor received any call from MTNL I am very hurted tsking this mettar.
Your are requested kindly give me a good jugement
Thanks
Bhola Shanker Sharma
M-[protected]

Dear all,

I m subcriber o[censored]ninor number [protected] which is lost 4 days back i have
Compalin at uninor store sidhi enterprices nerul rly syn complex, navimumbai &
Got new sim which is not not activated in 3 days,
I saw 1 st telecom company which not able to deactive my loss sim
Nor activated my new sim its my v v important number which is not
Working since 4 days due to your bad services o[censored]ninor —

My mobile number :-[protected]
New sim number:[protected]
Alternet numer :[protected]

Do the needful on urgent basis


Thanks&regards,


Vinod upadhyay
[protected]

Sir/madam,
My mobile #[protected] was registered since almost more than 12 years in do not disturb registry which enables me to bar all promotional calls and sms. But unfortunately my dnd registration get deactivated and this has happened for the third time. I have complained to airtel about this on two earlier occasions and till today i have not received any explanation for this. Today also my dnd got deregistered and i at no point of time till today have i ever sent a request to deactivate my dnd. Now my simple question is how has it happened and who is responsible for this?
In this same issue last year also i had registered a complaint with the help line and i was assured of an answer which has failed to come till today. Three years earlier also the same issue happened and i am still to get an answer for the same.in both the cases i had to get my dnd registry reactivate waiting and bearing with the irritating promotional calls and sms for 45 days. The irony here is even airtel is a party to these promotional sms.
I spoke to the nodal officer mr. Meenakshi bora on phone:[protected] and there was no satisfactory answer from his side but to inform me the complaint has been registered and i have to wait for 72 hours. Though i very clearly explained to him that i have not called to register for dnd but to seek an answer for my deactivation and to leave the status of my dnd in its current deactivated status.
After a mew minutes i get a sms confirming my dnd registration number. As i had not requested for dnd who has authorized the registration. I have tried calling the nodal officer at least 10 times and my call went unanswered or went on hold for very long periods.
I finally called the phone:[protected] the appellate officer mr. Anil kumar who took a complaint and said will look into the matter. But failed to explain how my dnd activation request was done when i never opted for it at all.
I as a consumer have the right to know how can anybody from airtel without my consent activate and deactivate my dnd at their whim and fancy. Is not airtel under the norms and obligation of the trai. As a consumer i demand the answer from airtel at the earliest. I also reserve the right to initiate legal action against airtel under the consumer laws as well aswith the trai.
Thanking you.
Javeed a. Khan
Mysore
12/07/2011

Some complaint # :
F[protected]
[protected]
[protected]

Hi,

I am facing problem in billing from Vodafone. I am using G- 229 CUG plan ([protected]) since May 2011 and every month I am getting wrong renewal reminders. In my first billing the actual unpaid bill is 416 however i was getting reminders of 1169 so I made my first payment with an amount of Rs. 1200.00. Later on I came to know that my actual unpaid billing amount is only 416.00. After knowing the fact and error of service provider i called on vodafone care to discuss the same thing, they just deny to refund my access amount and told me that it will be adjucted in next billing. My second bill was generated for an amount of Rs. 794.00 due on July 15, 2011 which was already paid in advance as I was made an access payment of Rs. 784 in my first billing. Today morning when i trid to call on of my friend than i came to know that my outgoing call barred from service provider. As per them my credit limit exceeded hence the stop my outgoing calls. I know my usages and it is not possible that I called or used 1825 in 8 days. From July 16, 2011 to July 23, 2011, my unpaid billing amount is 1825. please find my mail body attached for your reference which was marded to corporatecare.[protected]@vodafone.com CCed to 'sanjays.[protected]@vodafone.com' by today. there is also unsatisfactory response from Sarabjeet and Gaurav in helpline @ vodafone customer care. Sarabjeet has put me on hold and later on cut my call without intimating me.

It would be appriciated if my raised concern resolved by TRAI as I am not able to resolve the issue with service provider.

Can someone give me clarification or make me understand that why my outgoing calls barred. My last billing amount has already paid in advance and now again I am getting reminders to pay Rs.1825. This is not possible that I use such a huge amount in between 15 to 23 July 2011. Please recheck your accounts and confirm me back with clear details and provide my current month usages bifurcation with all numbers.

Your early action will be highly appreciated.

Regards,
Arya Kunwar
Genpact India
Process Developer
Mob. [protected]
Office:[protected] Extn. 60100

I am voda customer last many years. I have easy recharged Rs.100 on dt. 27 jul 2011 (8 pm) &
get credit Rs 87 in the account. But suddenly, on dt 1st Aug,
2011 my a/c was showing zero amount in my a/c. I was unable to make call. Accordingly, I did call on 1st Aug, 2011 to customer care executive who assured the amount will be credited after
48 hours, time limit has been passed despite this amount has not been credited in my a/c. Consequently I
am unable to make call. Moreover, today I did call to CCE remain on dt 3rd Aug, 2011 & response was same. Even I did complaint to voda customer care & Nodal officer Sushma Khanna despite this no one is taking care of customer even display mobile nos are not picking up phones.


Ramesh Kumar
Prepaid Mobile No [protected]

sir
i am using a reliance number [protected] and i am fed by their horrible service .Every time they deduct the balance from my prepaid account from RS10 to RS60 without my permission and gives the useless reasons for deduting the money or starts a new service by themselves only and moreover they didnt listen the complaints. I think they get the profit of the company by doing this only. Reliance is a "chor company".
Now i applied for MNP service and they are not giving my UPC code and gives silly excuses insted of giving the code.. SIR PLEASE TAKE A ACTION AGAINST THEM I WILL BE VERY THANKFUL TO U..

Dear Sir

This is to bring your notice about my Mob no [protected] of Airtel that they are give fraudulant bill of
3 G conncection.

My Bill of Rs 1800 for June and 3000 for july 2011 have come despite that I had stopped connection of 3 G in july itself.

Pl look into the matter.

Regards
A H Haider
[protected]@yahoo.com

Dear sir,
with reference to my broad band number [protected] provide by Reliance net connect.i would like to inform you that i am trying to pay my bill online throgh credit card on 13 of august.when i am filling all the detail and submit it was showing your transection hasbeen failure.then again i am trying and again same result.then without waste of time i do a call to reliance customer care and told my problem that i am trying to pay my bill but it was not happend so kindly do not chagrge me the late payment fine coz problem is not from my side the excutive says ok sir and give me the reference number [protected].my current bill is aprox 750 and i am trying to pay 850 already 100 rupees extra.but that was not happend and showing your transection has been failure .but in the morning of 14th august when i see the message from my bank they (Reliance)already deducte two time of 850 payment it means 1700 .
this totaly frod with his customer question is how can it is possible when they showing your transection hasbeen failed.and why 2 times.again i do a call in customer care executive his name is Mithilesh and tell him to refund my payment to my bank that is wrogly and froudly charge.he said refund is not possible it hasbeen adjust in my next bill.my broad band plan is 500 3gb plan and the wrongly and froudly deducted amount is 1700 question is why i am giving extra amount and why iam waiting for my next bill ? when the problem is not from my side .why is it my problem that i am the user of reliance broad band ? kindly solve my problem as soon as possible.
Thanks & regards
anant kumar mishra

Dear All,

I have an Airtel prepaid connection No.[protected] in kerala state. The mentioned connection is using my father and mother also my home contact number. My parent's are senior citizens.
your companies promotional calls and messages are always disturbing my parent's retired life. So I registred under do not disturb facility through my mob but the promotional call and messages are continuously coming without any limit.
So we several times contacted to your customer care and I have not received a positive reply. So I registred a complint through website.(I have proof for all this). Later I got a call from a officer requesting to re register for DND. As per their request we re-register for DND. I got the number [protected] as proof for registering under DND.

So please consider this as notice and If you have any any objection regarding the same Please contact through the below mentioned Mobile number or please take an immediate action to stop sending your promotional calls and messages else we are force to take an action against the issue.

With regards,
Shaju
[protected]

I have internet connection BSNL [protected] and paid one year charges in advance. Only additional usage is charged. I did not receive the extra bill and the recentbill is due on 23/8/2011. But they have disconnected my internet connection on 18/8/2011 . I paid sthe bill on 19/8/2011 at 10AM but till now they have not reconnected the internet connection. I have takenup the matter to the notice of the customer service centre but of no use.

Ananthakrishnan V.G
[protected]@yahoo.co.in
20/8/2011
Time 6.30pm

With a grave feeling I would like to ventilate the same to you, the concern is related to the basic customer delivery of your company who is always considered as a pioneer in Indian Telecom Industry.
The story begins when I decided to port out from Docomo to Airtel in the month of April. Al the process was adhered accordingly and on 25th Apr probably I have been ported into Airtel as a happy customer. But on the third day I observed that neither am able to send any sms nor able to use Internet. I sent a mail to your 121 mail help desk but astonishingly each time I have got a revert stating that my number does not belong to Airtel. I can send you all those mails as per your requirement. Then being fed up I wrote a mail to you and then I got a proper response. If a general customer has to escalate to this extent to get a service from his TSP then its really out of reach from the lame customers.
But after that I found the service again go the same extent, each mail I have sent to the id [protected]@in.airtel.com got the same revert stating that

“Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.“
It is not only for any complain but also for any normal queries like 3g tariff or port out method.

However, suddenly I came to know of a very good postpaid plan in which I wanted to migrate so duly submitted all the relevant documents to Mr Rashidul Shaikh ([protected]) on the second week of july but till time I have not been communicated why I cant migrate from pre to post. Marketing people are not sure and they are asking to visit ASC for which I have no time.

So at last I decided to port out from Airtel as I felt mysel[censored]nwanted in your company so I sent a mail asking for Port out method, after more than two days, got a call in which I have been asked..do you like to port out? What do you want now? I said I want to port out, he said ok, am sending you the method…it is a MNP retention call..tone and manner was awesome.

Sir, I have affirmed myself to port out but would like to let you know of this heavenly aspect of your highly paid employees for whom one customer who is generating a revenue of more than 500Rs in a month have no value, I believe still you do care for your business and you will. However, if it is possible, look into this issue by managing few minutes from your busy schedule, am really sorry as I need to knock on your door to get this petty resolution.


Regards
Sumon Chatterjee
[protected].

mera mob.no.[protected] mp airtel ka hi, jis me do not call actvate.hai
jis per (love ke message ) seva chalu kar de gai .. our 10 rupes per day kat ho reha hi plese aap ans di


suryapal nuna
studio nunaji tikamgarh mp
[protected]@gmail.com

Sir
I am user of postpaid haryana [protected] their is a problem of connection error always means if i am calling to any number its not possiable that we can talk in one call it will take two three times to talk with me
So it is very clear that they are doing fraud or misleading to us they charge us for four calls insted of one call or as per market response that they do make themself by their own intensions so that they got their pocket filled by another privatre companies.

so they are harishing us mentally to divert them to another company and if you see the second part means of another any operator rather then BSNL(bhai shjib nahi lagega is another logo of company) they give the best services and very strong customer support

that cleary indicate what is intension of BSNL

I AM HAVING A MOBILE PREPAID LIFE TIME FREE OFFER CONNECTION OF vediocon TELESERVICES (TAMILNADU) LTD. MY NO. IS [protected]AND AM RECEIVING UNWANTED AND DISGUSTING IN NATURE CALLS EVERY 30 MINUTES FROM MORNING TO EVENING AND ALSO ON SUNDAYS AT 2.00 P.M . I AM NOT ABLE TO DO DND ON THE PHONE AND SEVERAL REQUESTS HAVE BEEN MADE VERBALLY TO THEIR STAFF BUT THEY SAY NOTHING CAN BE DONE
WITH FOLDED HANDS I REQUEST YOU TO PLEASE GET THIS ANNOYING CALLS STOPPED AND USELESS SMS ALSO STOPPED SINCE I AM NOT INTERESTED IN ANY OF THEIR SCHEMES

Respected sir,
with reference to my mobile no [protected] Aircel West Bengal.I used this no since last 4 years.First sept 2011 i was playing a game named train defender which i downloaded 3 months before by using nokia free application download.several times i already play it.but 1st sept early morning when i was playing this game suddenly it was charged rs 99 illegally then i complained to the customer care they informed me that it was downloaded by me thats why they charged.now sir my question is that why should i pay for the already downloaded game that was free application download and why they are charging when i was playing. the game which i played that was already downloaded 3 months before.
Sir i was just playing as usual and there was no downloading option and no extra downloaded game in my cell phone.whatever information provided by aircel customer care that is totally illegal.
sir I am now a dissatisfied customer because my point of view is that the facility which i didnt use then why should i pay.
so i firmly request you that you will take proper action in such a way that i will get my balance rs 99.Then i will be greatful to u.I hope that I would get a good reply from consumer forum.
Thanking you a lot
yours truly
prabir das

Dear Sir,

With reference to my mobile no [protected] i want to inform you that my balance from the service provider ie. idea cellular(maharashtra) is being deducted every month for services without my knowledge. Every month i have to call back and request them to remove the service. this is happening frequently. so i want relief and justice for this.

Recently i got a sms regarding renewal of service(10/- p.m) but i didn't subscribed any such service. other then that sms also consisted information regarding unsubscription and when i tried to unsubscribe it, the reply from idea cellular was that the key is wrong. in addition to this they has deducted 3/- from my balance for that sms.

when we called up to customer care, they are skipping it by saying that it has been activated by you when we called up on to your mobile. But i never received such kind of calls.

It's not matter of 3/- but it is matter that how long such malpractices will be continued and why we have to suffer. Moreover if such practices are continued how a laymen can react to it.

Please try to understand and help not only me but everyone who faces such a problem

Thanks and regards,

Arjun Kumar Yenishetti

dear sir,

i am manish and my no is [protected]. i am unhappy with vodafone services i am using vodafone service since 5 years but on 24 sep and 25 sep my balance is worongly deducted. i was using mobile internet on my phone and i have using data card in my moblie ( it is 2GB pack) according to them my validity for above mentioned plan was expire on 24 sep on 5pm. but i was using internet at 3 o'clock i just received msg from them that your validity is expired now i suddenly responded and close all my accssed web pages which are google home page ( 23 kb size ) facebook home page (which is 15 kb) i close them all.then i check my balance than my balance is 13 rs and after 5 min i was -35 rs.
same thing happen to me on 25 sep i recharge my mobile with 100rs and again gain mobile internet pack for 95 rs ( 2GB pack) my mobile was updated with a msg that now u can subscrib 2 GB mobile internet for 30 days. after seeing that msg i just open google and gmail and facebook my agile service provider reworded me with the -150 rs i was amused the way they cheated, looted robbed, there own Constance costumers.
i were more then happy if i use the worthy data( 200rs) but i didnt so please it is a humble request of mine on behalf of many similar costumers who suffered or will suffer in near future.

please respond on this issue it is not about my 200 odd rupees. kindly solve my problem.

with regards
manish raj

Sir

i am Suresh Sancheti.I had a connection of Reliance having no [protected].Before one and half month I had requested for MNP to Tata which was successfully done.There was no issues then but it is approx ten days that my line is out of service.I have complained in Tata Mobile network they told me reason that my reliance bill is not yet paid that’s why line is disconnected, I have paid the payment after that on 26/9/2011 . relience said line will be start upto 2 to three days. . but still my line not coonected. . and also outgoing line disconnected. . I again get back to Tata Network, then they said the line discunnect from reliance . nothing to do in there hand., but till date the problem remains the same. Neither Reliance nor Tata is taking grant to short out these.What should I do?

Today i also get the same sms, hey vasu are u a user of 496 plan unlimited? if yes they are sending this message to all 496 user to reduce usage. I called customer care but they have no answer on this issue.
well lets see what they are going to do.

LG 3100 — sms

a sms in my phone like this :- THE USAGE OF YOUR PHONE IS NOT COMPLIANCE WITH THE FAIR USE & NON-COMMERCIAL USE POLICY OF RELIANCE. REQUEST YOU TO REDUCE YOUR USAGE IMMEDIATELY, OTHERWISE YOUR CONNECTIONIS LIABLE FOR DISCONNECTION.

please describe why did this sms sent to me?

FROM.,
VIJAY RANKA
SALEM.,

Sir
SUB : REDUSING RS60 EVERY MONTH FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY AIRTEL MOBILE NU [protected])

FOR THE PAST 2YEARS THEY ARE DETECTING RS 60 EVERY MONTH FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME TO THE CUSTOMER SERVICE BUT NO SOLUTION
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C

THANKING YOU
YOURS FAITHFULLY
VIJAY RANKA

FROM.,
VIJAY RANKA
SALEM.,

Sir
SUB : REDUSING RS60 EVERY MONTH FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY AIRTEL MOBILE NU [protected])

FOR THE PAST 2YEARS THEY ARE DETECTING RS 60 EVERY MONTH FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME TO THE CUSTOMER SERVICE BUT NO SOLUTION
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C

THANKING YOU
YOURS FAITHFULLY
VIJAY RANKA

tiwari travels — not activate of jodi offer in my sim

good evening sir
i am nitin tiwari from etah.but my new sim activate in tundla. but sir not activate of jodi offer in my sim
My no. [protected].so sir please my jodi in my sim.
thank you sir
nitin tiwari, nishant sharma

FROM.,
JODHPUR
HIMANSHU,

Sir
SUB : REDUCE RS5 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])

ON DATE 1-1-2009 I FOUND THAT MY BALANCE IS REDUCED BY RS. 5. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE CALLER TUNES BUT I NOT INFORMATION ABOUT CALLER TUNES ON MY NUMBER. I UNSUBSCRIBE CALLER TUNES ON DATE[protected]. AFTER THIS I NOT SUBSCRIBE. BUT CUSTOMER CARE SAYS THAT I SUBSCRIBED BUT THIS IS WRONG. THEY MAKING FOOL TO CUSTOMER . I MEAN TO SAY IF I SUBSCRIBE TO CALLER TUNES THEN RULES SAYS THAT COMPANY SEND INFORMATION ABOUT CALLER TUNES TO CUSTOMER. BUT I DONT GET ANY INFORMATION. I COMPLAINT TO NODAL OFFICER WITH COMPLAINT NUMBER 84993557. BUT NO RESULT YET.
SO I REQUEST YOU TO SOLVE THIS PROBLEM.


THANKING YOU
YOURS FAITHFULLY
VIJAY RANKA

FROM.,
JODHPUR
HIMANSHU,

Sir
SUB : REDUCE RS5 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])

ON DATE 1-1-2009 I FOUND THAT MY BALANCE IS REDUCED BY RS. 5. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE CALLER TUNES BUT I NOT INFORMATION ABOUT CALLER TUNES ON MY NUMBER. I UNSUBSCRIBE CALLER TUNES ON DATE[protected]. AFTER THIS I NOT SUBSCRIBE. BUT CUSTOMER CARE SAYS THAT I SUBSCRIBED BUT THIS IS WRONG. THEY MAKING FOOL TO CUSTOMER . I MEAN TO SAY IF I SUBSCRIBE TO CALLER TUNES THEN RULES SAYS THAT COMPANY SEND INFORMATION ABOUT CALLER TUNES TO CUSTOMER. BUT I DONT GET ANY INFORMATION. I COMPLAINT TO NODAL OFFICER WITH COMPLAINT NUMBER 84993557. BUT NO RESULT YET.
SO I REQUEST YOU TO SOLVE THIS PROBLEM.


THANKING YOU
YOURS FAITHFULLY
HIMANSHU VERMA

Reliance Mobile — rembursement of security money

I surrendered my postpaid reliance connection no. [protected] on 18/12/2007. I received my last bill no. B501811-C002338 which says i have to pay -187.00 rupees. which means that after all deductions from my security money I should get 187 rupees. But, unfortunately a year has passed nd i am yet to receive the amount.

From,
B.Ramesh Kumar
Hyderabad

Sir/ Madam,

Sub : Reduce of Rs. 30 from my balance without my knowledge or any subscription. (My AirTel No [protected])

Today i.e. on date[protected] I received one message from service provider that congrats, you are now subscribed to AirTel Friendz Chat for Rs. 30 for next 30 days. Ur chat Id is 8... (remaining nor filled fro my security, if require povided upon request ). Dial 543216 to find frindz! Rs 2/min. After seeing this i called to AirTel customer care. initially Mr. Madhu lifted my call and told that You are not charged for any thing. but only message sent.
Then i said that my account was deducted and just like some discursion was went on and later i said that i complaint to the TRAI authorities, even though he didnt cared and stopped the call.
Again i called to customer care. this time one lady lifted and said that u r subscribed to voice chating so your balance was deducted. but i have not subscribed any voice chat. during conversation only, she just put off the call by telling thanking you for calling customer care. this is not good thing!
Again i called to customer care, this time Anurith named lifted my call and answered as follows...that the subscription message sent to my mobile ([protected]) from message centre[protected] was correct and was not supposed to be charged but it was deducted from balance unexpectedly. actually when u activate the subsription, then only balance has to be deducted and said that my voice chatting message was not subsrcibed and not activated now so the deducted amount will be reimbersed into your balnce with in 4 hours.

now i have to wait for another 4 hours for knowing the results...i.e...of reimbersement of balance amont of Rs. 30

this is the not the first time i faced this problem. earlier also i encountered this problem but earlier i dont know about the the TRAI complaint book.

this is so embarassing that untill unless i asked the customer care they havnt did anything.

so i request you to take legal or necessory action on this regard.


Thanking you,

Yours Faithfully
B.Ramesh Kumar

i would like to bring you notice that, why the telecom companies providing very less amount on recharge coupon. we are using vodafone services they are deducting high amount on every recharge coupon. i would like to register this complaint with TRAI, because as per their recently introduced act every companies should give full talktime on recharge. Pls. take my complaint seriously and do the needful with the help of TRAI.

I am a Aircel Prepaid Customer ( [protected] ) for me past 3 years. On 09.12.2007 I brought a Sim with Six Years Validity Numbered [protected] and I am utilise till the Sim till date. As per the Aircel's new offer, on 09.12.2007 I attractive Add-On facility for the numbere No.[protected] at 20 paise/minute rate. I have utilise this facility till 06.02.2009. But without prior information or alert message, they deactivted this Add-On facility from 07.02.2009 onwards. This kind of activity it hurts the trust which I put upon you. I heard about the new Club-5 Add-On Scheme I don't want to join in this Scheme and i would like to continue in the old Scheme. So I request you to take necessary action in this regard at early of possible.

Dear sir,
I
am Arabinda sahoo a post paid user of reliance communication for last 1 years, due to un adquate charges i want to migrate this connection to prepaid.i paid my all out outstanding dues after adjusting my advance security and submitted migrated form in authorised outlet of reliance communicationc(OTC CODE-63015) on28.02.09.The Executive told me to make the process within 4 days.since one week has been passed it has not been done.iam very hope less after frequntly calling to cusomer care and number of times running to this out let.each other is getting funny to pass on my qurey.
pls help me in this regard.iwill great ful to you.

Regards
Arabinda Sahoo
[protected]
KSBL, 301
VISHAL VABAN, 95,
NEHRUPLACE, NEW DELHI-19

Sub : False activation of VAS (Caller Tunes) in my No.& Arbitrary Deduction from my prepaid balance of Mobile No. [protected] (Reliance)

Dear Sir

Some bulk amount of talktime Rs. 45/- and Rs. 16.80 in two respective recharges is being deducted suddenly from my balance without any activation of VAS (Caller Tunes) from my no. from my end even without any informtion to me. Even now there is a minus balance in my A/c which means if recharged again it will be deducted immediately. When contacted, Customer Care is careless enough to provide any suitable justification, nor even ready lodging any complaint or make reimbursement of deducted unjustified balance. Even total talktime deducted is much excess than the actual charge for the VAS which has been falsely activated in the no. At least 10 calls per day come in my mobile from Reliance with insisting on using Caller Tunes. On every occasion it has been ignored as its of our no use because the no. is being used by my mother who is a medical patient and only receives some incoming calls in this no. Still they cheated us by forcefuly activating the same and deducting a fictitious major amount without my knowledge from my balance in separate times.

Even Customer Care agrees that if it is accidentally activated, initinally not more than Rs. 5/- for 5 days (caller tunes) is deducted from balance. Then how could such amount of total Rs. 62/- till now can be deducted in any case without activating it by the customer. Meanwhile One Customer care executive at least managed to deactivate the caller tune from my no.after my repeated request but no reimbursement of talktime is being given so far which is really needful to us at this medical crisis.

Why dont TRAI gives us a suitable platform like some portal or email id or Toll Free Telehphone No. for registering our this kind o[censored]nsolved complaint so that the Mobile Service providers are compelled to take care of their customer in such genuine cases. Also Mobile Cos. should feel the problems and harrasment of the existing customers who are loyal to them since past years other than just making money by running after new subscribers.

Unless the MNP days in not far enough when such Careless providers would loss a huge no. o[censored]nsatisfied customers day by day.

Thanking you,

Yours sincerely,

Aniruddha Dhar
Mobile NO. [protected]
Kolkata-700012

Dear sir,

Last month i purchased one reliance prepaid connection at the time number was activated, since last week onwards my number was not working, I informed several times in reliance customer service centre no response from that side, realy i am disappointed in reliance sevice centre. I want proper feedback, please take action and solve my problem immedately. please do the needful.


Thanking you

yours truly,
m.yokesh
mobile no:[protected]
salem 636001

Although i register for DND (Do Not Disturb) service with reliance communication but this company is biggest frod in our country thay sending me again and again unwanted messages and calls

thanks

jitendra choudhary

REQUESTED SIR
SUB : DEDUCTION OF RS 0.83 DAILY FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY AIRTEL MOBILE NO. [protected])

FOR THE PAST 3 YEARS THEY ARE DETECTING RS 0.83 DAILY FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME (MORE THAN 100 TIMES) TO THE CUSTOMER CARE BUT NO SOLUTION. THEY TALK VERY VERY RUDELY, LEAVE MY CALL ON HOND FRO 15 TO 20 MINUTES & FINALLY CUT THE CALL.
SO I REQUESTED YOU TO TAKE SOME RELEVANT STEP TO SLOVE THIS PROBLEM AND PLEASE REIMBURSE THE DETECTED MONEY FROM MY A/C AS SOON AS POSSIBLE

THANKING YOU

HI Sir,

My number :- [protected] ( Mumbai Airtel Number )
If we give one compain to Airtel then they take mroe then 15 days to reslove it. But they reslove it just for 7 days or 8 days after that again i m facing the same pronlem and when i try to contact them some of them very rude on phones and some treat us like that they are the bose of the company. Well so many times i deduct wrong amoutn for those services w hich i m not using on my cellphone. And when i ask them to deactivate those serives they says it deactivates but again same month i face same prblem.

Yes it very true when we call them they put our call on hold for long long time. and sometime they discoonect the call and as far as i know about cst care that excutive cannot disconnect the call till we wont do it. And if we ask for floor manager they always says that we have t talk to them only thery cannot trabfers our calls to floor manager. Half of the time they are bussy in metting dont know wht metting they do and still so many custmer facing th e problems.

I will be very thanks to you i[censored] help us to get the our money back and settle the componsation amount.

dear sir
i hve take idea postpaid 2 number, [protected], or [protected], the executive says that the calls betwen the my number are free of cost, coz they are in CUG scheme, when i recieved the bill the cmpny charges on all the calls, they sent rs 1300/- or 1350/- rs bill for both mobile connection
please solve my problem

Hi,

I have a CUG connections 3 numbers ( [protected]) under my name, and the service is so detoriating, the calls get disconnected whether it is incoming or outgoing with reasons call failure, network rejected call, call ended, and also call gets disconnected after 10 seconds of disconnecting the call ie, if a call is disconnected at 50 seconds it gets disconnected at 59 or 60 seconds. Numerous complaints have been made to Idea cellular and no further action is being taken till date.

The service is very very poor and getting degraded day-by-day and worst customer service is being offered by them.

I would appreciate if some action is being taken or a new rule sort of thing being implemented of chaning the service provider without chaning the number.


Regards
Ravikishore
[protected]
Hyderabad

i have a cellone connection in kerala circle . while bsnl has activated the jodi sim offer, i took one connection on basis it is rent free and he sim gets same features as the main sim. now they have taken away the offer without prior notification and charges rs.99 + tax for the additional sim.

also they are unwilling to change my post paid number to prepaid

kindly do the need ful.

my nos is[protected]

Reliance India Mobile — SUBSCRIBED FOR MISS CALL ALERTS, AMOUNT DEBITED FROM A/C, BUT BENEFIT NOT AVAILED TILL TODAY

It gives me immense pain to bring in your kind knowledge and information that I had subscribed for MISSED CALL ALERT PACK on 27th April’09 on [protected] at 11:30 AM by sending M to 51234 and got he subscription confirmation message at 11:31 AM itself but till now I m unable to get the service despite repetitive complaints which may be referred at the end of the letter.

Sir, I wanna ask you just one thing that what mistake I did by choosing the option and when you deducted the amount from my A/c why till now you are unable to provide me the said service. One thing more I would like to mention that now-a-days when I am asking for the staus of my complain the answer from the customer care executive was that "Due to some technical problem we are unable to give you status of the compain lodged by you, please contact us afterwards." So now I am looking forward for your care and needful attention in this matter.

Further I would like to ask the policy makers of our country that if someone is not providing the service but charged the amount whether that company is liable in any way to face the criminal proceedings or breach of contract.

Please suggest me at the earliest.




RIM Customer

Navin Agarwal

[protected]



DATE &TIME COMPLAIN NO TIME ASKED TO RESOVE THE PROBLEM



27/04/09 11:53AM[protected] DAYS

03/05/09 10:22AM[protected] DAYS

06/05/09 02:52PM[protected] DAYS

08/05/09 08:05AM[protected] DAYS

SUB : REDUCE 30 Rupees every month FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No ([protected])


Hi,
My Name in Neeraj Rathi am using your reliance prepaid from last 3-4 years, From last 6 months I found that reliance is automatically deduction money against the services which are not activated by my.
This is not a way that you can reduce money without the approval of customer. Many times I logged the complained against it. In the month of April 30 Rs was deducted from my account even I did not subscribe any pack, I logged a complain against it the complain no is [protected], and your customer care executive assured me that in future no pack will be activated and no amount will be deducted, But again in the month of May 30 rupees has been deducted. As today I speak to your customer care executive Mr. Honey, he said no amount will refund but be assure in future no amount will be deducted.

HOW CAN I TRUST THAT NO AMOUT WILL BE DEUCTED IN FUTURE AND HOW I WILL GET BACK MY AMOUT.THIS IS THE SECOND TIME I AM PAYING MY 30 RUPEES TO RELIANCE WITHOUT SUBSCRIBING ANY SERVICE??

• Is this the way to work such a reputed organization? Please respond me with a satisfactory answer.
• Is this the way of reliance to cover his loos during recession?

Mo No-[protected]
Name –Neeraj Rathi


Thanks
Neeraj

Dear sir,
I
am umesh chandra post paid user of vodafone communication for last 6 months, due to un adquate charges i want to migrate this connection to prepaid.i paid my all out outstanding dues after adjusting my advance security and submitted migrated form in authorised outlet of vodafone communicationc Executive told me to make the process within 4 days.since 2 week has been passed it has not been done.iam very hope less after frequntly calling to cusomer care and number of times running to this out let.each other is getting funny to pass on my qurey.
pls help me in this regard.iwill great ful to you.

Regards
Umesh chandra Srivastava
B-2096 Indira Nagar Lucknow U.P.
Mobile No.- [protected]

when ever we activate add on packages for one month in sundirect they are not deactivating it after 1month, they are telling us that we have to inform them but there is no way that we could contact them..they are providing customer care no[protected] but even after trying 500 times i was not able to connect to say the least so kindly do the needful to stop this illegal work of sundirect.

FROM.,
DHANANJAY.,

Sir

SUB : REDUCE RS10 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])

My Name in DHANANJAY am using our reliance prepaid from last1-2 MONTHS, AT 3/62009 COMPANY

SEND AN SMS FOR MY MOBILE (NAYE PURANE SARE GAANE SUNO TOLL FREE NUMBER

53030763 SE DIL KAREN 53030763 BINA KISI CALL CARGE KE ) WHEN I CALL THIS NUMBER

COMPUTER SAY, YOUR SIRVICE HAS BEEN ACTIVATED. WHITHOUT ANY OPTION AND

REDUCE A CHARGE OF 10 RS. WHEN I CALL COUSTEMER CARE THEY DID NOT ACCEPT MY COMPLAIN AND SAY. WHY YOU CALL THIS NUMBER.


PLEASE SOLVE MY PROBLEM

THANKING YOU
YOURS FAITHFULLY
DHANANJAY.
MO.NO. [protected]

Dear sir,
i have a Airtel coneection from last two years and my no. is [protected]. When i bought this connection there is clearly mentioned on it that i will get Rs.200 for ATA, Rs.200 for SMS and Rs.100 for others. They have given me for only one month but nowhere it is mentioned that this amount will expires after on month. I have the sales pack on which offer is mentioned, i have mail to all mail ids of airtel, but no solution provided yet.


Kindly assist me,

Thanks and regards,
Mukesh pandey,
[protected]

SUBJECT:- HIGHLY UNPROFESSIONAL AND INEFFICIENT ATTITUTE OF STAFF OF AIRTEL.

Dear SIR,


WE HAVE 36 AIRTEL CONNECTIONS IN THE NAME OF OUR COMPANY. FROM 15.07.2008 WE CHANGED TO THEIR PLAN WHICH WAS AS BELOW. THEY ASKED US TO PAY RS. 1495/- AGAINST EACH PHONE AS 2 YEARS ADVANCE RENTAL FOR 2 YRS. WE PAID RS. 1495/- AGAINST EACH OF OUR PHONE AS ADVANCE RENTAL. ACCORDING TO THIS PLAN, CHARGES WOULD HAVE BEEN AS FOLLOWS:

CLIP CHARGE FOC

LOCAL CALLS

CUG 500 MIN. FREE. AFTER THAT10 P
A 2 A .50 P
A 2 OM .50 P
A 2 L .50 P

STD CALLS

A 2 A 1 RS.
A 2 OM 1 RS.
A 2 LL 1 RS.

ROAMING CHARGES

INCOMING 1 RS.
OUTGOING 1.50 RS.

BUT WE STARTED RECEIVING THE BILLS WITH CHARGE STD RS.1.50, MONTHLY RENT RS.298 & RS.30, CUG RENTAL RS.30/-. Means after paying Rs. 1495 against each phone as advance rental which was duly charged in our bills, they are charging monthly rental and all the above charges from July 2008.

We have talked to them at least 500 times. Sent them at least 100 meassages. Their senior Executives to the Level of Managers have visited our offices at least 10 times. They collect documents and confirmed that it will be done in the next bills but we are receiving all our bills with same old problems even after one year.

We are still maintaining our Loyality with Airtel considering that these will be corrected and we deposit all our payments well on time after deducting the rental amount being charged by them. Then instead of correcting the bills, they have started putting penalities for not paying the Rental amount of Rs. 298. We are paying all our useage charges well on time throughout this period and for all bills.

Ms. ILA, Mr. Prashant Dua & Ms. Vinkee are handling our case from July 2008 and all of them have visited many times our office to verify all records.

We were not able to come out of the above problem, we landed in another problem because of Mr. Prashant Dua, Busines Manager of Bharti Airtel Ltd.

We received our Total bills of about 37, 000/= for all phones to be paid till 23rd May’09. Mr. Prashant Dua confirmed in one of his messages that we can adjust 14, 000/ and deposit balance money as a single cheque and it will be adjusted against all our bills. We immediately deposited Rs. 23, 000/= as single cheque along with a letter giving details of all our phone nos. to be credited in individual account well before 23rd May. Their representative came within 15 minutes to our office to collect the cheque and was debited to our account within 2 days by our Bank. But they did not credit even a single Ruppee of that into any of our account. So, the outgoing calls of many of our Managers got disconnected because of this. They are getting the impression that our company (Unicorn) is in bad financial condition that we are not able to pay Mobile bills. But they do not know that It is because of the highly unprofessional and inefficient managers of Airtel, who are not performing their duties properly. I do not know whether it is because of poor staff kept by Mr. Sunil Mittal or his intention to cheat customers like this. As it is we were facing problems of Over billing since July 2008 now this another problem has come where we have paid all the bills on time and still our Managers are getting the message of disconnections because of non payment of bills.

- We have received our bills of this month where no old corrections has been done.

- Credit of Rs. 23, 000/= has not been adjusted.

- Penality has been imposed for non payment of bills.

- Phones of our managers are being disconnected even after all payments have been done.

We don’t know what to do now? If any one of you can help us in this matter, please help.

List of Our 36 connections are mention below :


[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].

With Best Regards,

Bhawna Ahuja

For Unicorn DenMart Ltd
3, Local Shopping Center, MOR Land
Near J Block, DDA Market, New Rajinder Nagar
New Delhi- 110060.
Ph.:[protected],
Fax:[protected].

cc. All Senior Managers of Airtel
cc. Telecom Regulatory Authority of India
cc. Secretary and Senior Officers of Ministry of Telecommunication
cc. Office of PMO
cc. The Hindustan Times / The Times of India / NDTV / TV Today / INDIA TV / ZEE TV / STAR TV

Sir
SUB : REDUSING RS60 EVERY MONTH FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY MOBILE NU [protected] )

FOR THE PAST 6month THEY ARE DETECTING RS 60 EVERY MONTH FROM MY BALANE WITHOUT ANY REASON.I COMPLAINT MANY TIME TO THE CUSTOMER SERVICE BUT NO SOLUTION
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C

Dear Sir,

We have BSNL landline connection for my house with Broadband connection. Tele Number:[protected]Bangalore).
From last 2 weeks internet has stopped working and we had raised 100s of complaints by phone and we had complied by going in person to exchange but they have not considered this issue. The Engineer by name UMA, has taken complaint but nothing has been worked out. Even we are not knowing whats going in background. Please help yous in resolving this issue. We badly need internet as to take some conference calls from the home.

Please let know if any more information needed from my end.

Hello Sir/Madam

I m Retailer selling some telecom products like mobile, recharge etc . on 23 april i was Hate up bu idea Cellaur Company . one of customer was came in my shop for Recharge the mobile but by mistake i done bill payment of customer mdn and successfully bill paid . i was called the customer care the executive was told me customer number was prepaid i asked how its possible in prepaid number bill payment and after recharge same the number its sucessful . my complaint is pls reverse the amount of 550/- bill payment

Dear Sir,
I am a customer of IDEA. I am using the idea cellular card from more then last 5 Years. I had taken IDEA DIALER TONE package @ Rs.- 30/- per month rental. I am surprising to say that from last 4 Months IDEA making their ADVERTISEMENT WITHOUT my permission at my cost of Rs.-30/-. Every time whenever my friends/ collogues called me first 10 seconds they heard a ADVERTISEMENT from idea then only then after they are able to heard my PAID Dialer tone.

This is being serious when I heard from IDEA customer care that this ADVERTISEMENT is being endorsed by IDEA Company itself. This is the company’s policy to put down a ADVERTISEMENT at the customer's cost. This is the height of limits. IDEA Company playing with my money and does their marketing.

Also, when I had complained (twice in last week 19th & 21th June- 2009 ) @ IDEA customer care Ahmedabad & surprisingly no action has been taken by IDEA itself yet now (i.e. on 23/06/2009)

This is the clear cheating done by IDEA.I want reimburse for 4 Month dialer tone.

Pls. help me out and give me suggestions how can you help me out for getting the reimburse

Regards

Anish Sheth
[protected]
Ahmedabad

Dir Sir,

I am Mumbai Airtel Customer and from past few weeks i m in roaming at my parents place Udaipur ( Rajasthan ) and i m facing problem with Airtel Network and Web services Aietel Live. I given complain so many times but there is no resoulation from there end. Every time they committ thatproblem will be reslove with 24 hrs and sometime some cst care people try to misguide also.

On 30th Night i got dedcuation of 15 rs when i enquired cst care people told i got deducation because of Bollywood Fusion and i had not activated this services. I m already DND ( Do not Distrub ) but still someone did that.

I will be thankful i[censored] look into this matter.

Thanks
Sandeep

sir,

my brother is cheated by tele caller of Idea cellular, they forced him to buy a new connection by telling a forge scheme in which my brother paid Rs. 500/- in cash and they gave him a sim ([protected]) on 01/07/2009, this sim is not yet activated and when we call them they neither pick nor reply. Please help us in recovering our money back.

FROM.,
CHANDRA SEKHAR
HYDERABAD,

Sir
SUB : REDUCE RS30 FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])

EVERY MONTH I FOUND THAT MY BALANCE IS REDUCED BY RS. 30. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE GETTING GEM ASTRO MESSAGES BUT I DON'T WANT TO ON MY NUMBER. AFTER THIS I NOT SUBSCRIBE. BUT CUSTOMER CARE SAYS THAT I SUBSCRIBED BUT THIS IS WRONG. THEY MAKING FOOL TO CUSTOMER . I MEAN TO SAY IF I SUBSCRIBE TO GEM ASTRO THEN RULES SAYS THAT COMPANY SEND INFORMATION ABOUT SUBSCRIPTION DETAILS TO CUSTOMER. BUT I DONT GET ANY INFORMATION. PLS SAVE ME FROM THIS THEFT.
.
SO I REQUEST YOU TO SOLVE THIS PROBLEM.


THANKING YOU
YOURS FAITHFULLY
CHANDRA SEKHAR

i have complain against airtel they have cut my 500rs on 8 july icall many time still they didnot refund my money ph [protected]

plz aap log smart ko band kar de aur janta ke paisa ko bachaye yeh service provider 30 din me sirf 20 din service deta hai baki din network nahi rahta hai mera cell number hai [protected] main 20 bar ek GPRS ke seting ke liye sms kiay 55100 pe date 24/07/09 ko 20 ya 25 bar call kiya 58200 pe maine compaline diya 24/07/09 ko bola gaya ki 24 hour me solved kar diya jaye ga magar aaaj 25/07/09 2am tak nahi kiya gaya call karne pe bolta hai ki system upgrad ho raha hai seting abhi nahi mil sakta hai main bola ki main trai mae compaline karunga to bolta hai ki jo karna hai kar lo kuch nahi hoga woh log paisa nahi kahte hai yeh compainy kisi yere gayre ki nahi hai ambani ki hai tere jaise log ambani ka kuch nahi bigad sakte hai aap plz kuch kariye smart band kijiye aur janta ka paisa bhajaiye aap meri call histiror chack kar sakte hai

Hi
I am bablu user of prepaid airtel card from last 9 months. I was joined by mistake the model of the day serevice. but this service cutiing daily Rs 1. this service i dont want so that i called near about 38-43 times i called to customer care but says that we will stop your service from here, but actully they did't.
so many times i gone through the main office for complaining in solapur, they gave me a complain No and they suggest that the service will stop by us. and it stoped but after some days again service has started. and again i was complain to airtel office about this on 22.7.2009. they gave me same reply of stoping service but it has not yet stoped. this service cutted my money, by this problem i' m facing lot of stress of my balance & negativity of my service. I feel that AIRTEL is not able to give a better service. so plz help & stop this service messages.



yours
Madiwal bablu bhimrao

I have lost my cellphone, which purchase paper i have. can i know who is using my cellphone through IMEI No..
i have registered FIR in police.
what can i do.
plz help me


Cont. No.-[protected], [protected]

Dear Sir

Sub: Incorrect Bill amount ( My airtel No [protected])

I am Nitin using Airtel Post paid Mobile service since past two and half years. In the month of May 2009 my Bill came with amount 26519/- which is impossible from my view point. Airtel has assign me a credit limit of Rs 2500 a month. I am surprising that how there system generate bill above the credit limit. and why there sytem is not dectivated my number when the credit limit is crossed.

Also in that month I have have not used my phone to such great extent and not made any ISD call, still in there Itemised bill it showing one ISD Call. If you check history of past two years my bill never crossed of Rs 1200 /- month.

I have persistently told the above thing to Airtel but No proper response from there side and they are harrasing my father for the recovery.

At present I am out of India for my Official work. So I need your help on this matter.

Thanking You,

Yours faithfully

Nitin Salvi

DEAR SIR!
SUB : REDUCE 30 Rs FROM MY BALANCE/WITHOUT ANY REASON/. (MY RELIENCE MOBILE No [protected])

ON DATE 6-8-2009 I GOT A MASSAGE THAT YOUR BALANCE IS 7 Rs. WHEN I CALL TO CUSTOMER CARE THEY TOLD THAT I HAVE SUBSCRIBE THE "GARAM GUPSUP" BUT I DO NOT ACTIVATE IT .FOR THE ACTIVATION A CALLWILL MAKE ON A TOLL FREE NO. AS TOLD BY THE CUSTOMER CARE EXECUTIVE (PRAVEEN) BUT THERE ARE NO CALLING DONE BY ME AND I TOLD HIM . SO HE NOTE DOWN MY COMPLATAINT (THAT'S NO. IS[protected] AND TOLD ME THAT YOUR PROBLEM WILL SOLVE WITH IN 3-4 DAYS BUT THERE ARE NO RESPONSE FROM HIM. THAN I CALL BACK AGAIN & THEY TOLD ME THAT WE CAN NOT REFUND MY AMOUNT .
THIS IS NOT A GOOD THING THAT WITHOUT ANY INFORMATION THEY CUT THE BALANCE FROM MY ACCOUNT AND THIS WILL BE ALSO HAPPENED WITH MY FRIEND TWICE HIS MOBILE NO. IS [protected]
SO I REQUEST YOU TO SOLVE THIS PROBLEM
THANK YOU!
YOURS FAITHFULLY

Dear sir,

My Mobile is No. [protected]. In this Mobile No. Caller Tune Activate without my perior aprovel. I asked my complaint in Vodofone Customer care he say one call received by your hand you press * button in your Mobile Phone . Is its right that without my sms & E mail he activate caller tune in my mobile and charged Rs. 90? as my knowledge that trai asked that any company does not activate caller tune without any sms or E Mail. If you have any notification/ Press Release please send my Mail ID

Thanks & Regards

(T.C.pandey)

I am Shahzeb Qureshi working with Vodafone. On 19th Aug 2009 my Brother Sabir Ali received call from Tata Indicom DSA (Voice Telecome Services, Uttam Nagar Branch). Regarding new postpaid no on behalf of existing Tata No. His number is [protected].He is using number from last 2 years. The tele calling executive told him that we will give you plan with Rental-199/- Rs only. All Local Calls @30 paise only. All STD @1 Rupee only and Tata to Tata all local calls free. My brother Sabir saked him give me this plan on my existing Tata Number. she replied me no, this plan is only possible with new connection of TATA. He said OK give me new number but similar to my Vodafone No.[protected]. my brother asked her will i get-[protected]. She replied after confirming her senior mr Rahul Yes we will give you this no.
for confirmation of the same, my Brother Sabir asked her again that will i get the same no are you sure about the same. She said sir dont worry you are valuable customer of TATA, how can we cheet you. We will give you the proof of the same too.
He said will deactivate existing Tata no as required only 1 number of Tata. and you u offering good plan too. will take the number, send you representative 2moro for documents.
Very next mornig executive came. Filled CAF form. taken money 500/- Rs for the same. And given the copy of CAF to him too. Later in evening received call from Mr Rahul senior of that lady. Said will give you some other mobile no. Why the he replied as that no not availble. He replied i ahve the copy of form too for the same. then Mr Rahul said we have confirmed you that last 5 digits same we will give you only. And he banged the phone. from that day onwarded iam not getting any positive reply from any TATA Department about the same. Given 2 complaints at customer care too.But no responce. They always say that VOICE TELECOM SERVICES confirmed you only last 5 digits. And no 1 helping me.
After putting all the efforts my brother called me for help. I am too working for Stores. Have never done the same with customer. As they are GOD for us. Then how can they behave like this.
On 24th Aug 2009, some 1 called from same agency to him and said, why you are getting hyper. Matter of only 500/- Rs, will refund you within 45 Days. Is this the way to speak to customer.

I wants to file a case againts the same. of Mental Harresment. As my brother is not well, and runnig her and there for such a stupid thing.

Kindly Help

Sabir Ali
[protected]

Shahzeb
[protected]

Please take a serious action against them.
Agency Full Address

VOICE TELECOM SERVICES
B-41, First Floor, Main Najafgarh Road, Uttam Nagar, Opp Metro Pillar No-651, New Delhi-59.
PH No[protected], 64526461.

Is it really work? If problamed by any goverment service.

I have opted for BB Rs.299/- unlimited service from last month.
Under the particular scheme, I am aware that customer is not eligible to access GPRS, Mobile Office facility.
I have been charged an additional fee of Rs.85/- including tax towards Mobile Office & GPRS but without permitting access to the same.
I have been running post to pillar but every time they just shift the blame to each other and refuse to solve the query. (Spoken to Jyothi at 7070, Nagaraj & his Supervisor at 12118 who intern promised to call back on 24th Sept & today Ritu again at 7070).


I have been associated with Airtel for the last 9 years with different no’s from my previous organization and my current employer opted for Email billing which is updated on the internet every month.



Considering the billing are centralized, we normally do not check bills regularly but this came as surprise that I have been charged without providing the said service.



My question is how many customers do check their bills regularly in detail & how could we trust a system like this….??

sir,
i hve complain against AIRTEL ORISSA CIRCLE who offer me a scheme to recharge Rs.60/- and call all local mobile at 60p/min for six month . as after getting this offer message i recharge Rs. 60 but i did not get the offer my charge are deducted as before as Rs.1/- per min. I complain them they told me their is no such offer and thery refuse to talk futher. my mobile number is [protected]

Dear Sir/ madam

I am a BSNL pre paid customer of North East Circile and stayuing at Tura, Meghalaya. On 01.09.09 Bsnl add Assam and North East in the same circle as a result all calls to Assam now become local. I am using Pwer Pack of Rs 130 ( with 0.00 talk time to reduce my call rate BSNL To BSNL 10P/min) but bsnl is deducting Rs 1.20/1.50 bsnl/other while i make a calll to assam. in this regard i have given complints to bsnl customer care on 22.09.09 C/ No 3761090 and on 01.10.09. C/ No.3777089. But till date they are saying " Bohot jald apka problem solve ho jayega sir " but only that much. and till today no action has been taken by them. please check the matter for earlier solution. and also for refund the excess money which is deducted from my account.
Thanking you

I have idea connection, several times I make tariff recharge when I needed but on 16th oct I recharged of Rs-38/- after that all kind of previous promotional facility is waived off, customer care person says that there is mention that some T&C applicable and you need to talk to us before recharging...If they will say that your property will be mortgagee to idea due to T&C will any kind of T&C should applied...in any way they done loss of Rs-300/- to me. Thanks for this small amount loss I will compromise but I will not use Idea as my outgoing calls...Incoming is necessary because this number is with me since last 4years...Thanks

We are a corporate client's fr Reliance for Last 5 years.We hold total about 80 and add reliance hand phone connections in various locations in india. We used a reliance datacard vide no.[protected], which was disconnected long time back for asking extra deposit, which we refused & infmd about disinterest of paying extra deposit & getting re-connected by same time itself to the particular executive who had contacted for deposit payment. After that atleast 10 times call came fm collection franchisee (they told that it was from Kangayam road office, Tirupur, Tamilnadu) for undue bill payment, we infmd them bills were cleared, due to demand of extra deposit demand we refused the re-connection & told every one of them again to update this infmn in the system.Even after that a person who had contacted 11th time again demanded money, when I was sitting in Mumbai on a important meeting.So, I refused & told him to update & not to disturb again. He had spoke in different way in the phone, I shouted & disconnected the phone. Due to this that collection franchisse has arranged to disconnect my mobile line since from evening 4pm on 24-10-09. After that we contacted a person name called Mr.Kumar/[protected], who had infmd abt how mobile line is de-activated, because of this data card issue and after 3 hours he had given one customer care executive no.[protected], when I contacted him, he attended the phone after 2 time & told that, he is in hospital & wl call back, he has not contacted for 3 hours, after that abt 9.30pm when contacted him again he told that refused to talk or give any customer care executives no. & abroubtly disconnected the connection.
We are highly disappointed by this activity, where my mobile phone does not have any bills or payment pending, we been forced to pay for data card, which was disconnected from your end for demanding extra deposit also not used by us and infmd many times abt this to repeatedly to collection agent callers
.
We are high end users of your network and atleast 25 - 30 thosand rupees we are paying as ph.bill to reliance alone every month.We feel sorry for the thinks happening fm your collection agents of your company. It looks like dhadhagiri collection o[censored]ndue money fm Reliance ADA Group.

Now if some senior management level people talk to me reg.this issue on[protected] & our connection[protected] is not activated immediatly. We feel sorry to say that we have no option other than wind of all our connections on monday itself and move to other Operator.Also we infm all this to TRAI, All the consumer forums, infm & write about this to all news media and take civil, criminal and damages proceedings against your company.

Expecting call fm senior management people shortly
regds
P.Ponlingam
M.D-Maglink Infra Projects P Ltd
[protected]

Dear sir,

My complaint against idea celluler ltd pune. I am idea customer from last 3 years. I was start schme named miss call alert. Idea company was deduct my money monlty rugular. But they was not started the miss call alert

For Any Problem Plz contact

By e-mail at : [protected]@relianceada.com or
FAX: them to our dedicated fax number:[protected]
Or Visit this site for Nodal Officer in your Area http://www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html


DoT Public Grievance Cell
[protected]
[protected]
www.pgportal.gov.in
112, Sanchar Bhavan, 20, Ashoka Road, New Delhi 110001

Khetri Nagar
Usha Singh
Date: 03/12/2009
Sir
SUB : Deduction of Rupees 49 from my mobile balance. My Reliance Mobile No is [protected]

On 25th of November'2009 I got my mobile re-charged with Rupees 100/- (Rupees one hundred only) At 6.20 PM. At about 6.38PM an amount of Rupees 49 was deducted from my balance amount without any reason. I contacted customer care. The custmer care representative informed that the subscription is made by mistke. I requested to debit the subscribed amount to my mobile balance but he told that it can not be done.
Please do needful to debit my wrongly deducted amount.
I shall be highly oblidged.

Thanking you
Usha singh

AirTel — arbitrary bills and undesired extra services

I am an Airtel pre-paid customer having mobile no. [protected]. I had made a similar complaint earlier here:

http://www.consumercomplaints.in/complaints/airtel-c294384.html

Airtel had been providing cricket score updates and charging me for it, though i never asked for such a service. I had lost around Rs. 150 due to it and my balance was depleted.

A few days after I submitted the complaint, I was informed by airtel that the problem had been fixed. I had recharged by then. But only two or three days after that Airtel started giving me cricket score updates and charging me for it again.

I am surprised to have this kind of service which makes me pay for what i don't want, and what is more, Airtel is doing this after they confirmed that the error had been corrected.

i using continuesly a content of Airtel live..name of the service is Frenzo chat, which hv no Browsing charges.
bt currently a lot of browsing charges occured due to page appearing of yahoo home page.means many times yahoo home page open, when i use frenzo...and browsing charges apply for itj.plz jst close this yahoo page from my airtel live...a lot of balance cut due to this unwanted settings..my no is [protected]...

Dear Sir,
My name is Ghanshyam Agarwal (age 75 senior citizen ) resident of kanpur city .I have CDMA Reliance pre- paid mobile of number [protected].I just make a call and listen to it else i don't know any function about it. On 3rd of Nov company activated something called Astro in my mobile and they have deducted Rs . 30 from my balance i was surprised to know my account when i looked at my balance i talked to the customer care of reliance but no positive response was given again today that is 7 of dec .when i saw my balance again they have deducted Rs. 30 when i asked to the customer care they told money was cut bcoz of renewal.When i asked why they have renewed they said that they cannot here my voice i told them that i can here they voice very well and soon they disconnected the line.
Sir it is my kind request to see into this matter as soon as possible bcoz when ever i recharge my mobile with Rs. 199 or more they deduct money from my balance . Being very old i cannot make call to customer care again and again .
Thanking You.
Yours.
Ghanshyam Agarwal
Mpbile No.[protected]

Hi,

I have activated DND service on my no - [protected] (Relience CDMA- Orissa no). Where as on 12-Dec-2009 Rs. 30/- got deducted for “Miti Ke Rang” Service through OBD (Out bound dialer)- as per the call center agent,
First of all I have not received any OBD call from the operator side (Relience) and second thing is that how come it is possible that Relience marketing team send OBD call to a DND activated customer.
Hence I request you to please look into the matter and do the needful.

DND activation Date – 25-Sep-2009
DND Registration No - [protected]

Zafar Jamil
[protected]
Email ID: [protected]@yahoo.com
Email ID: zooming.zafar.[protected]@gmail.com

Vodafone is charging Rs30- Rs 60 Per month on the account of Value added services with out our concent. These people are thankless and shameless during their conversation. I wrote a strong mail to them this is for your ref.

We are trying to deactivate the service however after sending message for canceling CAN MCI, we receive the message that you are not active for this service. However there is another message lies in the Message box that says you will charged Rs. 30 on 18th Dec for the usage of service.

I am sorry to say that I am failed to understand the working of your company. As yours is such a big organization and doing cheap and silly things to increase the profitability. We have tried to reach the customer care team and even after so many communication with them nothing has been happened.

I would like to request you the following:

1. We have never asked to activate the spl services or sent messages.
2. If we take your words and service are activated on our request pl show what benefits we got from these services. We never got any message coming out as an out come of these services.
3. Since the controls are very less in the prepaid connections the money is deducted swiftly and making fool of the people.
4. Your process to deactivation of services is tedious so that the people couldn’t easily get rid of these services and pay the unanticipated money to your company.
5. Why we are receiving so many messages from your company even if we have not asked to do so.

Even after so many efforts made on your helpline I could not reach any senior person who could satisfy me on my queries. It seems that every thing is planned and people behaving accordingly. It seems that this is a very lucrative business opportunity to your company. As if you have 10 lac subscribers and you active just one service per customer this will earn minimum of 300 lacs of revenue per month with out any effort and investment.

I am marking a copy of this mail to the TRAI for their information and also forced to file a complaint against your company in finance forgery cell of Police along with consumer forum if not received any proper and satisfied response from your companies senior person’s end in next 15 day’s time of receipt this email.

Sub: The Carges Of Call is starting since i dialled call in my reliance mobile no:[protected] and vigin mobile no:[protected].

Dear Sir,

i have my two mobile no and my complain is k when i dialled any no in my Reliance cdma and virgin cdma, i found k each time the counter is on since press call button and we are wasting the second till the caller is not pick up the call...means k i i dialled the no and the caller will pick up the call after 30 second then i got only 30 second to talk and the company charger full charge of 60 second on that call..so we have lot of harrasement to call to others and we are loosing our money in waste seconds..so i would like to complain k please some needful legal action agains the company in this regards and forced them k if nay body call to others and when the caller pick up the call then charges should be charge on the pick so we can ger full 60 second time for our money...

Thanking You.
Alpesh Panchal, Ahmedabad.
cell No: [protected] / [protected]

Sub: The Carges Of Call is starting since i dialled call in my reliance mobile no:[protected] and vigin mobile no:[protected].

Dear Sir,

i have my two mobile no and my complain is k when i dialled any no in my Reliance cdma and virgin cdma, i found k each time the counter is on since press call button and we are wasting the second till the caller is not pick up the call...means k i i dialled the no and the caller will pick up the call after 30 second then i got only 30 second to talk and the company charger full charge of 60 second on that call..so we have lot of harrasement to call to others and we are loosing our money in waste seconds..so i would like to complain k please take some needful legal action agains the company in this regards and forced them k if any body call to others and when the caller pick up the call then charges should be charge on the pick up so we can get full 60 second time for our money...

Thanking You.
Alpesh Panchal, Ahmedabad.
cell No: [protected] / [protected]

dear sir,
I have been use a number [protected] vodafone postpaid ( haryana) now i want to convert my number in prepaid.
i was going to vodafone office for convert in prepaid. they says ok we just send your request for our department for prepaid
you will recieve a call shortly for prepaid but i have"nt recieve any call or msg now whenever i am going to vodafone office his
say always we just send your request you will recieve call shortly.and its doing for last 2months. now what can i do?

resp sir.

my airtel no is [protected]

main last 3-4 dino se airtel customer care par baat nahi kar paa raha hu. kaha ja raha hai ki 121 par sms kare AIRTEL likh kar. AIRTEL ne kuch esi autonatic setting kar rakhi hai jiske tahat customer ka no auto lock ho jata hai, aur customer c.care executive se baat nahi kar pata. use ye error msg sunai deta hai :- AIRTEL likh kar 121 par msg kare.



Problem 1:

Meri caller tune service ka 1 year aaj 13 ko khatam ho gaya hai.

ye muzhe tab pata chala jab mere a/c se 30 rs. bina informe kiye less kar diye gaye.

jabki main pichle 3 dino se c.care par call karke one year ka caller tune fir se renew kese hoga, ya sutaible plan pata karna tha.

par c.care par baat nahi hone k karan muze kafi pareshani ka samna karna pada. mere reatiler ne 3-4 din pahle b ye caller tune ko renew karne ka try kiya par fail ho gaya, bataya gaya ki abhi 3-4 din baki hai, jiske karan mera a/c 200 rs ka full talk time se recharge ho gaya. JO MUZHE NAHI KARANA THA.

maine 12 tarik ko mere vodafone [protected] number se airtel c.care par call kiya tha, jisme maine mera c.care par baat nahi kar paa raha hu ye btaya. to unhone kaha ki hum request bez dete hai. jald he aap c.care executive se baat kar payenge. PAR aaj 13.1 tak b mere airtel no. se main c.care executive se baat nahi kar paya hu.

maine pichle 3-4 dino se c.care par baat nahi hone k karan kafi " MANSIK asanti " ka samna kiya hai.

upar se 3-4 din se main hello tune renew karne ki tension me tha, par c.care se baat na ho payi.

main chahta hu ki airtel mere ye 30 rs. charge reverse kare jo ki unhone BINA BATAYE mere a/c se less kiye hai. aur muze baataye ki main 1 year ka hello tune ko kese subscribe kar sakta hu.


Problem 2:-

AIRTEL KI YE SETTING KI AAP KISI NO. par esi setting kar dete hai ki CUSTOMER C.CARE baat nahi kar pata ye setting bahot galat hai.


PROBLEM 3 :-

is bich maine airtel NODEL officer [protected] ko b call kiya par waha se AIRTEL KI AUTOMATIC answaring ayi ki "nodel officer abhi vayat hai, kripya kuch der baad call kare". IS call me meri baat nodel officer ya kisi se b nahi ho payi. balki airtel ki error masafe sunayi di ki abhi vayast hai. fir b is call ka mere a/c se charge le liya gaya, ye calls maine 13.1.2010 ko mere no [protected] se 4 baar ki. (AAP b is no par call karke dekhe apke b paise less honge)




PROBLEM 4 :-

mere a/c se roz night me .50 paisa less ho raha hai, me janna chata hu ki ye kis ciz ka charge lag raha hai. jiska jawab koi c.care executive nahi de paya hai.


pls take sutaible action for my these problems..

Dear sir,

I purchased one reliance prepaid connection [protected]and i subbit proper documents, at the time number was activated, since 12.01.10 i got msg from 52811 that your outgoing and incoming both are deactivated, and from that day my number was not working, I informed several times in reliance customer service, they told it took maximam 5 days to activate again just because due to document problem your line was stop, but still now they cant solve my problem infact our local reliance distibutor told me that you through out this sim it has no more use, realy i am very much disappointed to reliance sevice centre and our local reliance distibutor for their misbehave, I want proper feedback, please take action and solve my problem immedately. please do the needful.


Thanking you

yours truly,
Anand Murarka
mobile no:[protected]
midnapur (west)pin code_721101

We are using cug plan of Airtel having 07 connection our cell no is [protected].

We are complaint to airtel from last 09 month (May 2009) till problem not sol.

We are complaint to all level upto nodal officer Maharastra & Goa but no beady is reply, Also nodal officer not receiving the call cell no. is [protected]

Request to you check record of our complaint from April 2009 because of we missing some numbers up to Oct. 2009 & Take the action, Our complaint no. from Oct . 2009 as follows
Date Numbers
02/10/09 28645566
23/10/09 28954072
28/10/09 29036863
30/10/09 29066978
08/02/10 30836982
Email to Nodal officer & Costumer care dated as
27/10/09
28/10/09
17/11/09

Our cug numbers as follows
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]

I hope to do needful & reply.


Your Costumer,

Vasudeo Dattatray Borole

sir i am ram from rajnandgaon city here in chhattisgarh india .. state sir maine aaj date 13/02/2010 ko news 24 me ek program dekha indu ahuuja ka program bhavishya phal jisme ki maine call kiya tha number5664466 me isme maine 4 minute baat kiye jisme ki 12 rupees cut hogaye jo samanya se bahut adhik hai .. ye bahut hi galat hai jo ki bar bar tv program me isnumber me call karne ke liye kaha jata hai aur unke dwara saf saf call rate ke bare me kuchh bi nahi bataya jata hai jaisa ki new me hona chahiye inke dwara customer aur janta ko gumrah kiya ja raha hai jo ki galat hai mai trai se nivedan karta hun is type ke call ko band kiya jaye aur jaisa ki ye bar bar bolte hain ki call kijiye

I am a dolphine prepaid customer([protected]). I was seeking to activate GPRS service on my number. I followed all the instructions guided to me by the customer care. but still my GPRS was not activated. When I called up the customer care, they said that they'll activate the service within 24 hours. but today's the 8th day and still the service is not been activated on my number. I follow them everyday and they keep on giving some or the other excuse. Sometimes they say that they are having some problem with their server and sometimes they say that they'll call me within 12 hours and activate the service. but still I haven't received any call from them and my service is not yet been activated. Their services are too slow. Customer care are of no use. My complaint number which I registered with the customer care is: CC[protected] and the complaint number which I registered online is 76625 booked on[protected]:30:17. Please take the necessary action against them and help me getting the service activated as soon as possible. Thank you

sir
I had vodafone number in nagpur (maharashtra) from past 3
years number ([protected]) this number was in my name TRN Durga moorthy
it was having validity till 2014 but as i study in delhi i didnt use
that from september 2009 vodafone company has barred my number and
sold that in market now another person is using that number who is in
pune actually i registered that number with my banks insurance company and university as i am
preparing for civil services i gave that number in the forms also not
only that as i registered that number with banks whatever transactions
that is being done in my account has being SMS ed to him.
sir i kindly request you to take action regarding this
number. i am really in need of that number sir please kindly help me
out in this matter i want my number back nobody informed me before
barring that. what should i do i tried customer care they are saying you cannot that back but how can they sell my number to other customer i recharged it with rs 100 on the month of august only i dint use it for just 3 months and this happend to me sir is this possible to sell ones number to another person...please help me out sir anyhow i want that number

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

From md akbar Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar from kolkata

From md akbar Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar from kolkata

FROM
Shailendra jain
Alwar(rajasthan)

SIR, reduce 11 rupees from my balance/& give reason to start sms service while i am start this service 1 day ago.(REALIANCE ) my no.([protected]).

i am a realiance GSM consumer from 1st day when it start GSM service in rajasthan. last 3 month realiance start 1 paisa sms service of 11 rupees voucher. i m always recharge sms pack from shop & then company not recharge my sms pack automatically. but this time when i m recharge sms pack from shop & company also send me msg of succesfully msg pack recharged.
AND the next day company reduces 11 rupees from my balance & give reason auto activate sms pack while i start this service 1 day ago. in this way i pay double money for only one sms service, it's wrong.
so please return my 11 rupees in my balance that is reduce my balance cause wrong reason.
THANKS YOURS FAITHFULLY
shailendra jain([protected])
alwar(301001)

Hi,

I have a reliance number [protected]. Earlier it was postpaid connection. Due to high call charges, I have migrated this to prepaid connection in the month of December’09.
And I was assured that I would get my security refunded within 45 days if I pay one month advance rent and the entire due amount (at that time).
I did accordingly but I didn’t get any bill (which stated my call details/advance rent which I paid through Credit Card) of that month. I have visited many times to your Reliance outlet at SCO 80, Sector 40-C, Chandigarh but every time I was treated very badly by Reliance outlet staff. I have lodged a complaint on 2nd of March’10 by calling Customer Care but I shocked to know that my complaint was closed without giving any resolution.
Now, I would like to need following things for my records and further perusal:

• That month bill as I believe that you have wrongly charged me at that time.
• Refund the security with penal rate of interest
• Compensation as you has mentally harassed me.

I would request you to kindly do the needful in this in high Priority to settle my Claims & Deposits as its Almost 2 and half months.


Regards,
Vinay Hasija

To sir/Madam


I m Anoop Kumar srivastava and has purchased a GPRS sim card off AIRCEL
number [protected] ..
I recharged it with 14 rs. for internet connectivity for 3 days as in your
advertisement .
At that time I asked to customer care is this number properly working with
usb modem and then they said YES and given me setting and it worked with
very slow speed of 1.6 to 3.6 kbps only 1/2 hour after that i could not
connect to internet wth this sim for the period as has been mentioned
in your advertisement ..
Again just to check out whether gprs was working on this sim or not I
recharged it with 14 rs . but it did not work .
I called on 121 but it could not satisfy my queries .
I called again on number 198 to register my a complaint " how to get a
connectivity of internet with usb modem " finally when again i called your
customer care he did not entertained my call properly and behaved rudely
with me .. and he told me that i can not avail the AIRCEL GPRS through usb
modem.and not mention in guide provided with sim card.
Sir/Madam
I want to know from your side
Why u misguided me by your plan .
I m fully mentally torchered by your all Aircel team.

Sir/Madam
I need my money Back and want u guys to apologies and
also close internet facility in the area your network is not
properly working.

Anoop Kumar Srivastava

one of the hopless netwaok in karnataka is TATA DOCOMO . I suggest TRAI to cancel the licence authority of tata docomo. TRAI should not give licence to such company unless they cover 75% of netwok.main problem is in north karnataka mainly in belgaum dist. i suggest trai to take severe Action against TATA DOCOMO.

Sir,
SUB : REDUCE RS 25 + 12 FROM MY BALANCE FOR DIALLER TUNE IN MY MOBILE WITH OUT MY PERSONAL DEMAND.(MY B.S.N.L MOBILE No [protected])

My Name in AMOL PATIL am using our BHARAT SANCHAR NIGAM LTD, prepaid from last 4-5 YEARS, cutting a charges for dilaer tone to my mobile without my demand to the company. I lodged Complaint to the BSNL CUSTOMER CARE dated 10th or 11th March 2010 the complaint no(Docket No.) 3687357. Customer care satisfied me that your dilaer tone will closed after 48 hours. But there is no taking any action by the company. Every time I called customer care the same answer given to me. Between this comnuication I have received message for the company in dated 23/03/2010 that you have successfully chagred Rs.25/- for the purpose of dilaer tone. Then I am again called customer care and filed complaint the same date the complaint no. 3708537 for this reason. And also talked with Senior Officer of customer care (Name not told me), a lady senior officer satisfied me that We will close your serivce and refund your amount. Eventhough I send SMS to the company(UNSUB ALL) to company on the number 56700. Still there is no taking any action against for the closing the said scheme. This is not a way that you can reduce money without the approval of customer. I have all proof which goes against company with me.

Thanking you,

Yours sincerely,

AMOL R. PATIL
MOBILE NO:[protected]

Dear Sir,
I purchased a new connection of MTS in october 2009 becasue of his assurace of good netwrok & teriff. but now april i regularly complaint regarding the netwrok, call drop, no signal, but no result. They told me ur complaint is under process. Kindly look after this matter and take suitable action against service provider. My MTS number [protected] & my alternat number is [protected]

Name Dinesh Dahiya
State Delhi
MTS Number:- [protected]
Alternate number:-[protected]

Dear Sir,

I am Sukesh Chandra Gain. I am using Reliance CDMA connection for last 4 years. My mob no is: [protected]. Today (28/05/2010), I have received a message " your subscription to Suprabatham service has been renewed " and they have deducted 10 Rs. from my balance although I have not subscribed it ever. They are doing the same for monthly SMS package and deducting 39 Rs/month. I have complaint many time but no outcome. They are cheating with customers.

Please take the necessary steps.

Thank You,
Regards,
Sukesh

i am Shallender Kumar from ludhiana, punjab, we disconnect our reliance fixed wireless phone no .[protected] on 5 march 2009, we clear all previous dues and balances, reliance take refundable security of 2500 rs when we take this phone, but till now we does not recieve our refundable security of 2500 rs, we contact many webworlds and we also send emails to reliance website but there is no sufficient reply and everytime they give excuses
so plz i want u to interfere with this matter and take proper action againt reliance and clear our our refundable security due, i shal be very thankful to you
shallender kumar
ludhiana
[protected]

Dear Sir/Madam,

I'm Saravanan.P form Chennai-Tamilnadu. I've one Reliance CDMA postpaid connection([protected] in the name of Saravanan.P), I've registered DND in the month of May'08 but I'm continuesly receiving unwanted commercial Msgs. I've made complaint with reliance CCare many times, but there was no resolution. Still I'm getting that unwanted commercial SMSs. My mobile model is LG3100, in that model mobile SMS capacity is just 30 for Inbox, so that unwanted sms my inbox got filled my important business related Msgs got deleted. So I'm getting lose of many things in my business and job. So I humply request you pls take necessary action against this issue.


Regards.
Saravanan.P
[protected]

DEAR SIR,
MEIN RELIANCE KE SERVICE K BARE MEIN COMPLAINT KARNA CHAHTA HU.MY NAME IS SUNIL FROM LADWA DISTT.KURUKSHETRA (HARYANA)...

SIR
HAMARE CITY MEIN 2 DIN SE RELIANCE KA NETWORK NHI AA RAHA...MERE PASS RELIANCE K 5 NUMBER AUR RELIANCE KA DATA CARD HAI...
MEIN STOCK MARKET(COMMODITY) MEIN KAM KARTA HU. RELIANCE KA NETWORK NA HONE KE VAJAH SE MUJHE KAL HI[protected] KO 25000 KA LOSS HUA...ABHI TAK KOI SOLUTION NHI HUA...JIS KARAN AAJ BHI KAM BAND HAI..MEIN APNE NUMBERS BHI CHANGE NHI KAR SAKTA...PLZ MERI YE COMPLAINT PAR KUCH ACTION LE...


YOURS FAITHFULY
SUNIL KUMAR
MOB----[protected]

[protected]@yahoo.co.uk

I am using Vodafone cell no. [protected] fir the last six years, and i am getting unwanted SMS and the same was compliant to vodafone head office on april-2010, I went to vodafone gallery on 10th june they said my complaint registered on 6th june 2010, Finally i contacted vodafone head office on 22nd july and the customer care officer said my complaint regitered on 7th july, and they dont want give it on writting nor they take gurentee of these SMS.

N.K.moorthi

Dear Sir,
mera mobile no. [protected] hai jo MP mai Ratlam mai hai, maine kai baar Idea customer care par shikayat likh vayee hai ki is par un chahe call aate hai jaise ki tamate lelo tamate ya firr kya uncleji aap bhi abhi tak trin trin mai hi lage ho pichle 20 dayas se mai shikayat likh wa raho hoo ki is prakar ke call please band karwa de par har baar ye hi bola jata hai ki 45 days lagenge or ajj date tak koi shikayat darj nahi ki gayee hai jab nodel officer ka no. pooca gaya tau no de diya par wo lagta ho nahi hai aapki site par DND service par submit kiya gaya tau likha aa gaya ki ye site abhi maintanace par chal rahi hai, ab tau aisa lag raha hai ki mai apna sir diwaal par fod loo, meri complaint ko tatkal liya jaye nahi tau mai upbhokta sunrakshan mai jaoonga jiski saari jawab daari aapki hogi.
Arvind purohit
[protected]

Gaurav Jain, Chennai
Mb: [protected] (airtel, inactive now)

Dear Sir/Madam

I had been a loyal customer of Airtel for long and figured in their high ARPU (Avg Revenue per Customer) for almost 3 years.
After getting to hear about Do-not-disturb Registry, I had registered myself there more than two years back. Though unsolicited call / SMS were never stopped but from January 2010 things got even worse and
many message in a single day became norm. Even night 12, I would not be spared.

I filed complaint with Airtel and followed up for 3 month by calling them up some where between 20 to 35 times which includes talking to their executive, senior executives to nodal officers as well, but it resulted in nothing.

I continuously warned them to stop them otherwise I would be forced to abandon my number and they would need to compensate me for the intrusion in my privacy and inconvenience caused but it music to deaf ears.

Finally, around April I stopped using their services.

Now, after harassing my by not entertaining my complaint for 3 months and wasting more than 20 hours they have put some rowdy people behind me to extract money from me.

These guys have accessed my contact list and sending them defamatory message, calling me fraud !! (the first such message was sent to my fiancée !)

The content of such a message was,

"Gudmrng
sir/madam am 4m airtel regarding (GAURAV JAIN) on [protected] am - 6249 He is fraud in airtel. I[censored] know him plz infrm to update the pmt by today."

Please take appropriate action against the company. I would seek an apology for calling me a fraud in public and appropriate compensation.

Thanking you,
Gaurav Jain
[protected]@gmail.com

From,
Jamshedpur,
Anup Kumar Mishra...


Sir,

I am facing so many problem before a week due to RELIANCE CDMA mobile service, On dated 26.08.2010, I am in roaming in orrisa cuttack & my reliance cdma mobile no [protected] is deactivated through company side without any reason and I wait 4-5 hour and after that I complained registered in coustomer care he is given me a complain no.[protected] on 26.08.2010 at 10.20pm. He is given me 24hours for solve this problem and thereafter I am coming on my home town & meet Mr. pandey in our nearest reliance web world office and he advice me please wait another 24 hour as because I can't get or seen any problem through my side on dated 27.08.2010. After 24 hour i go to relance jamshedpur head office on dated 28.08.2010 on 3.32pm and he register an another complain no[protected] and given me 24 hours time but after that to till date I am facing same problem NO INCOMING, NO OUTGOING, EVEN NO ACTIVATION, on my mobile number,

Please take this matter on serious way as because i am already very tired from that type of best services which is gone after day after.

PLEASE SOLVE THIS ISSUE & ACCTIVATE MY MOBILE NUMBER

With Regards,
Anup Kumar Mishra
Email Id - [protected]@rediffmail.com
[protected]

sir
i am a customer of mtnl internet service provider. i have been complaining from past 2 weeks but still no action has been taken yet. i would like to take some action upon this. i have been given 7 complaint numbers from customer care but no action is been taken yet.
i would be grateful to your actions.
yours faithfully
DEEPANKAR
[protected]

FROM.,
ALOK KUMAR SHAHI
LUCKNOW

Sir
SUB : REDUCING RS 30/- FROM MY BALANCE/WITHOUT ANY REASON/REC. (MY IDEA MOBILE NU [protected])

THE LAST MONTH I RECEIVE A SMS TO IDEA RS. 30/- DEBITED YOUR A/C REGARDING MITTI KE RANG SERVICES BUT I AM NOT ACTIVATED THIS SERVICES. I CALL TO CUSTOMER CARE BUT HE TOLD ME YOU RECEIVE A IVR CALL FROM IDEA & YOU ACTIVATE THIS SERVICES.

SO I REQUEST YOU TO SOLVE THIS PROBLEM & RECOVER MY BALANCE RS.30/- ONLY.

THANKING YOU
YOURS FAITHFULLY
ALOK KUMAR SHAHI

i had to deactive that service from my reliance gsm nomber u dedected my account balace of rs 10 even u didnt wave my balance of rs10. why u hv looted my lyk dis even dis service was nt activated frm my side.even more when i talked to ur customer care .no body wanted to help me.even i have recored all those voice calls even ur manager didnt want to taLK to me every single call was disconnectd.no one behave me like i m calling to cust care.now i m sending an email to trai .I need my unjustly deducted balance of rs 10.is this ur customer service?
Thanks:Gourav Mehra
i have alredy sent them three mails
Plz do something sir i have already sent them three emails.bt they r nt ready to help me.they are harassing me, even i have recorded their whole calls even u also wudnt be belive dat is really v r talking to coustomer care
contact me through my email id gouravmehra_

respected sir,
I am a reliance-gsm customer and my no is [protected] and i am using this no. from last 2.5 years...nd seriously i have a lot of problems wid mah no...
Initially wen i bought dis no i had faced some problems of balance deduction because 2-3 times my balance got deducted because of no reason...and dis time also Rs. 30 from my account get deducted and wen i contacted the customer care they said that "i have applied for job pack"...and the time at which this service got activated is 10:40:33 A.M as told by them...but at this specified time i was in sonepat (haryana)...and i have not applied for any service and also i haven't got any call from reliance...
So please refund my balance...
Deepak
M.No - [protected]

Hello,

I am receiving the promotional Bulk SMS from Aircel Delhi on the Day of Babri Masjid result.. as i know all the Mobile operators has strictly instructed by TRAI to block the Bulk push. Kindly take the necessary action .

Aircel Number : [protected]

Prince

Dear

i am user of [protected] ( Airtel pUnjab )from last 2 years converted in to prepaid from your
Airtel office SCO - 461, Sec- 35C, Chandigarh in 2009. I met with Exective
there & on his request i convert my no. now no. got disconnected without any
Prior information.. when i visit your same office to know the reson of
deactivation my sim they said no. deleted due to non usage... I told him
Mobile no. converted with your executive consent why is no. deleted Know ??? i
also told him i was abroad for 8 months how could be deactivate.. your
executive refused me to activate sim & also refuse to help me out. i have
circulated my no. to my Personal & professional relations. I want my no. back
at any cost.

I want to know that what they ( your executive's ) are doing in outlet if
they are not able to help the customers. i think they try to make fool

contact no [protected]

the bloddy vodafone cusotrmer servie is very bull of the service i never seen this kind of service my service sonnectin is [protected] name is aadhi

Sir
SUB : REDUSING 1rs PER SMS FOR ALREADY REGISTERED IN SMS PACK. (MY RELIANCE MOBILE NO [protected])

FOR THE LAST 15 DAYS THE COMPANY REDUSING PER SMS RS. 1, WHEN I ALREADY REGISTERED IN SMS PLAN RS. 19 FOR EVERY MONTH.I WILL CALL CUSTOMER CARE MANY TIME BUT THE CUSTOMER CARE EXCUTIVE DON'T GIVE ME SOLUTION.
SO I REQUEST YOU TO PAY RELEVANT STEP TO SLOVE THIS PROBLEM.
REQUSTEING REIMBURSE DETECTED MONEY TO MY A/C

THANKING YOU
YOURS FAITHFULLY
PRAMOD KUMAR GAUR
PATEL NAGAR
BHILWARA-311001

Dear Chivate Madam,

I m waiting for your reply as per you said that after getting mail it will take 4 hours but now already more than 40 hours left but I m not getting any positive feedback from you team, and you are going to call me after getting the mail.

And requesting you that *Please don't allot the same No. [protected] *to any other person. As this is my Business Circulated no hence I m facing lot's of Problem and If you allot the no to other person so He'll be facing the same problem.

Kindly requesting you to kindly revert me or do call me on *[protected]* or *[protected]

Thnx & Rgds,


Sumit Bora
Sales Officer,
ICICI Bank Ltd,
Camp Branch, Pune,

*
>> Respected Sir/Madam,
>>
>> I *Sumit Bhikchand Bora, *I am having the AIRTEL no.*[protected]*. 10 days before the no. was SUSPENDED by company where I got the message on cell when I m going to Switch it on the message is *"SIM REGISTRATION FAILED"*
>>
>> After I talked with Customer Care @ 999 from ARC Centre so that person told me that Ur documents are not received hence the no. was Suspended, so kindly submit the document. So I told him that in the Month of May I submitted the document @ AIRTEL ARC centre in Nirala Bazar, Aurangabad.after that the person said that you just submit document at ARC centre so afterwords within 48 hours the number is ready to work.
>>
>> So as per that I submitted the document @ AIRTEL ARC in Camp, Pune on 11 Oct'10 . But after long days the No is not started yet. so they said that go to VEGA Center, they will help you for resolving you querry, but
>>
>> Today Morning I discussion held with Nodel Officer *Mr. Abhishek Pandey *on *[protected]*. So he understand what problem I m facing and said that now your no. is in Recycled yesterday, so u went any ARC and submit the document so you will get the same no.
>>
>> After I went to Camp Airtel ARC center in PUNE, so the person sitting there is not ready to take the document moreover he said that NODEL OFFICER misguiding me. So you can take other no. After that I went to other *ARC centre @ Near to WADIA College, Pune* behind the MANGALDAS POLICE STATION. I met one lady there, she told me that the procedure they can't continue from their ARC centre. for that purpose you have to go to the *VEGA Centre in Swargate*.
>>
>> *I m requesting you that kindly help me to REALLOT my previous no [protected]. to me.
>>
>> This no. of mine is circulated everywhere specially for Business purpose*. Kindly contact me on my another Cell no *[protected]*

Dear Sir/Madam,

I'm Saravanan.P form Chennai-Tamilnadu. I've one Reliance CDMA postpaid connection([protected] in the name of Saravanan.P), I've registered DND in the month of May'08 but I'm continuesly receiving unwanted commercial Msgs. I've made complaint with reliance CCare many times, but there was no resolution. Still I'm getting that unwanted commercial SMSs. My mobile model is LG3100, in that model mobile SMS capacity is just 30 for Inbox, so that unwanted sms my inbox got filled my important business related Msgs got deleted. So I'm getting lose of many things in my business and job. So I humply request you pls take necessary action against this issue.

I've made the above complaint on 26/06/2010, but still I'm getting unwanted commercial SMS from the below mentined senders. Pls take necessary action
[protected] - regarding TATA Photon
[protected] - regarding plots
LM-FUTRBAZR - regarding - -
[protected] - regarding - bajajallianz
[protected] - regarding - insurance
[protected] - regarding - tour
[protected] - regarding - TATA photon
[protected] - regarding - trading
[protected] - regarding - tour

I'm getting irate daily basis from above mentioned senders. pls do something for this issue.


Regards.
Saravanan.P
[protected]

DEAR SIR
MY MOBILE NUMBER IS [protected] I HAVE REQUESTED TO PORT MY NUMBER ANOTHER MOBILE PROVIDER, AND I HAVE APPLY TO ANOTHER PROVIDER. BUT MY OLD MOBILE PROVIDER IS NOT ALLOW TO PORT MY NUMBER AND HE IS CHEATING AND REMARKS (REQUEST CANCLE BY COUSTMER) BUT I HAVE NOT CANCLE WHAT NEXT I HAVE TO DO?
THANKING YOU
YOURS FAITHFULLY
NIRMAL RAJ
[protected]

TRAI — SMS Law

The new TRAI ruling limiting SMS's to 100 per day is totally uncalled for and puts the entire 16-35 year in a spot of bother by not letting people communicate with each other as SMS has always been the primary and most preferred mode of communication between family n friends

This new trai law is a major problem for the entire student community. Sms is a major way of communication for the younger generation. this law should immediately be vanished.

ya dis law is very iritating...

goverment and rules are to serve the people and for its wellbeing...

not to torture and hurt people