TRAI Complaints & Reviews

My area is very bad signal i have raised issues calling Internet and sms also all my number is [protected] i complaint to jio but he is ignoring my compliant

A woman, mother of 2 children contact no ([protected]) is being harrassed by some unknown callers.- Contact No #[protected] and #[protected]. She is being troubled by these unidentified person and is being subject to unparliamentary and abusive language.

Please take necessary action immediately against the above mentioned callers.

Dear mam or sir
I Sanjay rawat. I want to complain for my cabel operator because in every month i paid for the those channels who I m buy. But the major issue is every month 8 to 10 days. I can't see the channels even single channel. I really don't know what is the issue but yes 8 to 10 days I paid without watching a channels. Many time I complain for my cabel operator when he come for the monthly payment. After 2 3 days i suffering form the same situation. Know i decided to change my cabel operator as well as cabel tv. My recent cabel tv is ucn cabel.

I requested to u please cancel licence ucn cabel.

Dear sir
I heartly request you for my mobile hacking from loan company hacked my cantact list and call these my parents relative and friends Sir i requested you please stop this mobile hacking please sir

Dear sir / madam
Iam Kiran Kumar iam dish tv customer My registered mobile number is [protected] ..My dish tv not working since last Friday but iam register my complaint Saturday complaint Request No. is[protected] but my complaint closed without any service even no call and message . Sunday iam called to customer care iam talk to your supervisor Nirmala .iam asked her why are closed my complaint without any service she was no t given exact reason .and she taken other complaint .That Service Request No. is[protected].but still no response .iam facing very bad experience from customer service representative.Today I'm called to customer service again ur excutive her name Lavanya she is very irritating me 19 minutes my call total duration .9 minutes she was silent in call no response . Very bad services

All time tower is not showing and net is not going properly . I have told to customer care repeatedly but they can't solve this.

I have been using sundirect from quite long time but the channel is not provided by sundirect.my number is [protected] and name is venkateswararao chirala

99tv not coming airtel dth.The channel being stopped in airtel.i want this freeloader channel be telecasted in airtel.my number is +[protected] upendra arani

I have been using tatasky from quite long time which is a free channel and being stopped in tatasky channel no 1478.I am paying my amount regularly not sure why the channel is being stopped

Worst service ever
We had taken the connection from New vision cable network Mundakayam . Initially we had 1.5 TB yearly plan in which we faced internet speed issues always, therefore after multiple complaints they asked us to change the plan to a bigger one . and We changed the plan to 30 Mbps UL plan and from that moment onwards we faced interruption with internet . We have been calling these providers daily for around 4 months now and always they are either ignoring our call, and taking zero responsibility . We mentioned very clearly that the issue is with the substandard modem which was provider to us because our neighbor who has got Tenda N301 is not experiencing any difficulties like us . Even after multiple request and even visiting their office they are behaving harshly with us denying their service . Lady sitting at the office is completely ignoring us telling she don't know what is it. Here I am confused are they really at that office with zero knowledge on what they are working on .
After multiple calls and a single visit to our house in the name of repair, they told us to buy router if required which is again 1500 rs . Still we bought that costly router again hoping they would install optical modem at least for us . They denied our request and told us they can order it and deliver in 3 days, but then we had to pay for it . Finally we agreed to that also . We have been waiting for weeks together and now they are completely ignoring our calls . I expect your team to strictly take action against this denial of service . I am completely disappointed now. . We reported to Head Office at Trissur . No resolution from head office also .Mundakayam officers promised them to come and repair . They are denying service to us .So I would like to file a case for cheating customers, denial of service, wasting of my money and therefore stopping me from my works

I want to upc code but my telicom operator not provide upc code
Please provide upc code for me

I want to upc code, but my telicom operator
Not provide upc code, pls provide upc code for me

It is with utmost pain that I am writing this mail to you. I recently ported from Vodafone to another service provider due to severe network issues.
During the porting on 09/10/2020 I paid Rs.1000/- in advance so that all outstanding will be cleared and I will not be liable to pay any money to VI/Vodafone.
On 22/10/2020 I received a bill through mail amounting Rs.2938.93/- Which means that you are charging me Rs.3938.93/- in the bill for the period.
I called the customer care and for me it was a shock to understand that there is an exit charge for the plan in which I was in. Rs.3000/- is the exit charges for the plan.
I was in Red X plan with 999 as rent. I was previously in another plan with the same rent and some of the executives called me repeatedly and forced me to change to Red X Plan telling me that I will get more benefits without any extra charges.
Later when I tried to port out of Vodafone I received an SMS telling there is some contractual obligation because of which I cannot port out. At that time also I spoke to the customer care executives who suggested I change to another plan and port out. That time itself I clearly said that I am not aware of any contractual obligation while taking the plan.
I am not aware of any contractual obligation and any charges being levied to move out of plan or port out of any network. Nobody told me or communicated this to me.
I request the person concerned to help me cancel these unjustified charges. At this period of CORONA when we all face salary and job cuts how can Vodafone cheat a customer like me who has been using this number for years without even a single overdues.

I am not going to pay this amount which is actually getting cheated from an ordinary customer like me. Please close this ASAP. I don't want VI to block my number due to this unjustifiable charge.

VI will try blocking my number siting me not paying this amount. I request you to help me not let this happen as my lively hood depends on this contact number. Please please help.

MAY THIS LETTER FIND IN A GOOD HEALTH, WE ARE INDIAN CITIZENS, WE USE TO RECHARGES ON PLAN BASIS 149/-399/-555/- INCLUDING FREE CALLING WITH 1.5 GB_2 GB AND MORE WITH VALIDATE TIME- 28_46_84 365 DAYS IF WE DON'T WANT INTERNET DATA ONLY WE WANT UNLIMITED
CALLING PACK
WE recharge Calling free with the internet but we want to only unlimited calling plan
can Gov. give and order to service providers to launch new plans only...

Respected sir,
i am very sad to inform you that relince jio is the india largest networking service provider co. But they have big monopoly its very dangerious for indian citezen, i called 12t october complain no. Regarding voice call issuce but they are not taking serious i hope you will take serious in modi goverment, i am very much frusted about relince services .One of the big problame that no one can rase any complain against the relince jio. They just give intarction no. I do not no why our system is so tolrate with relince jio i have intraction no. With jio is mr0000tr64m2.

Kindly consider directing Asianet Satellite communications to give an easy link in their sites to disconnect the cable tv connection. It is very easy to get a connection, but very difficult to get rid of it. They charge high amount for set top box of low quality and compel us to replace malfunctioned box by paying the same amount again and again. Otherwise they demand annual maintenance charge.

Respected Sir/Ma’am,

I’m filing complaint against Airtel network provider about network issues complaints from 7th of July 2020 was not solved. It’s been 3 months but the network problem is still not solved the call drops and internet access issues are same.
Here I share detailed info about complaint.
The mobile number is [protected]
Complaints by date and time.
By following.
7th of July 2020, 23:45, Complaint no. is[protected].
12th of August 2020, 10:30,[protected].
02nd of September 2020, 00:30,[protected].
09th of September 2020, 14:59,[protected].
Please take a serious action cause they didn’t follow the rules and solving the complaints.
Location- Rashin, Karjat, Ahmednagar, Maharashtra,
India, 414403.

I am receiving payment request from unknown UPI ID which is "[protected]@apl" and call from "[protected]" who is asking me to accept payment request. Person on a call claiming that I have won some lottery and I need to accept the payment request. and person also claiming that he is talking from "Phonepay Head office."

Sir
My mobile no jio company [protected]
For the past few month, i have been trying to port this number to the other company, but the port is not being held .
please solve my problem.

ajit kumar
mb. [protected]
Email- [protected]@gmail.com

Dear Sir/Madam,

Greetings!

I am quite disappointed from Videocon d2h service provider who are not able to resolve complaint from last four days.

Customer ID 70994198
Complaint pending from last 4 days

Customer care mentioned that they won't be able to help if engineer is not able to come. Engineer called up and told that he can't come because he have other priorities. You can see the responses I'm getting from them. I called back again Customer care to that they again said they can't help in this matter.

Nodal officer email and phone number both are not reachable. Also, no information of Nodal officer complaint number available in website. I found their nodal officer number from TRAI website and tried connecting that number but not reachable. Also Nodal officer email ID, email not delivered.

As per consumer information, it is important that any "No Signal" issues to be resolved within 24 hours but its pending since 4 days now and no body is taking responsibility from Videocon d2h.

Also, this is 4th or 5th time in a year I am facing issues with videocon d2h connection. Every time I have to pay 200 Rs service charge and problem is not resolved permanently.

I hope TRAI will help us on this. Thanks and look forward.

Regards,