TRAI Complaints & Reviews

Dear Team,
I am holding IndusindBank Corpoate numbers [protected] & [protected] wtih Airtel service provider. In my billing third number [protected] has been added without my confirmation or concern. There is no information about this and started simply billing form last May 2018 month. How can they cheat customers like this. I had put several mails to remove said number from billig, but there is no proper response.Kindly intervene to deactivate mobile number [protected] and revise my billingwih immediate effect. Last month amount refund it as i had paid alrady in last month billing. I was shoked seeing my bill amount 1522.00.

Your intervience is required to resolve issue immediately

Dear concern,

We are continuously facing internet speed issue since last 02 months in broadband connection, sometimes dsl also not available but no engr visit done from bsnl. Every time received call from technician but visit not done. Even engr told for discoonect the connection but deny for visit, also told to come bsnl office with modem.

Plz resolve the issue as soon as possible.

Broadband connection :[protected]

Dear sir/Madam,
myself AZIZ MALITYA an IDEA PREPAID customer with having mobile no [protected]. before few months i returned back from vodafone for continus Billing issue that time no one was there like TRAI or Anything else.But before porting to IDEA i have cleared my all dues to VODAFONE as suggested by CCE after telephonic conversation.And after clearing my dues no one infrom me that i have also few due amount to VODAFONE.I didn't get any message, mail or phone call from vodafone or from TRAI ALSO and u can check the record through VODAFONE i[censored] want.And i[censored] can present any proof which was informed by VODAFONE to me regarding MY PENDING this then tell me when and how VODAFONE infrom me for my dues. I am ot a GOD..THEN HOW MAY I KNOW THAT VODAFOE AGAIN GEERATE A BILL AFTER PORTIG MY NUMBER TO IDEA. from very few days TRAI has CLOSED my connection without provide any information to me and without checking any record ???? HOW CAN U DO THAT??????????????? AGAIN I PAID MY ALL DUES TO VODAFONE...as VODAFONE CCE TOLD ME THAT “TRAI” IS ONLY RESPONSIBLE FOR inconvenience caused to Me.At present I do't have any dues to VODAFONE but still my number [protected] is off .WHY??????...I[censored] CAN CLOSE A CONNETION WITHOUT INFORMING CUSTOMER..THEN U SHOULD RE-POEN THE CONNECTION INSTANTLY AFTER PAYMENT CLEAR BY CUSTOMER. WHAT R U WAITING FOR?????? THIS NUMBER IS A MOST VALUABLE TO ME AND FOR MY CAREER AND IT IS CONNECTED WITH ALL MY JOB APPLICATION AND WITH MORE…

So, I request u……… plz re-open my number [protected] with IDEA or else tell me how to re open my numner as soon as possible.Other wise I have to go CONSUMER COURT for LAUNCH A case against VODAFONE & TRAI.I NEED THIS NUMBER AND THIS IS URJENT

Respected Sir,

I am Sachin S Dhoble using an idea sim card as per there plan idea is not providing me 4G speed most of the time they are giving me 3G speed only. Many time I have complaint to their customer care but still they have not solved my problem. I am not satisfied with idea. My mobile no. is [protected]. Kindly see to it

Thanks & Regards
Sachin S Dhoble

Complain for my landline tata telephone no - [protected]
Dated :- 25th june 2018
Complaint no[protected]
Daily complaining for resolution, but only assurance they r giving within next 24 hrs it will start
On daily basis i had a talk with tata hotline no - 121
Since last 4 to 5 days also talk with higher authority on same hotline nos for almost 20 min in morning and evening but only assurance they r giving
So kilndly look in the matter urgently

This regarding my vodafone postpaid connection #[protected].

Last month i requested to migrate from vodafone post to pre at vodafone store south ext.

I received call from vodafone retention team to know the reason for migration and i confirm the rep that prepaid user have more benefits than postpaid users in vodafone and i am unnecessary paying for postpaid plan @399 monthly rental. She offered me same plan with monthly rental ₹170 and after completing conversation i agreed to continue with ₹170 rental plan with same benefits however my plan never changed an it's still showing me the old rental plan.

Today i called at vodafone care 198 to complaint regarding this and spoke with neha (Ref #[protected] and she denied that there is no such plan with vodafone and that never shared with me such plan. I asked for the recorded call that retention team member called me one month back however she denied to provide.

This is completely case of fraud up-selling to customers just to retain your postpaid users. If you need call recording of your representatives neha whom i spoke today, i can provide that.

I need resolution on this and want you to activate same plan that was pitched to me just to retain or i will escalate this issue to higer board members and to trai and social media to make sure it impact vodafone india business as this is clearly a case of fraud in this telecom revolution period.

Above mail sent to vodafone nodal and appellate authority regarding fraud commitment. After cross check they acknowledge that their respective representative committed fraud to me. No resolution received on this... Please help

I have ported from vodafone to idea 3-4 months back. 10 days before idea customer care informed me about my outstanding amount of rs. 292. I have visited vodafone gallery & check due. They told me that i have rs 76 rs. Due that i payed to them and receipt mail to idea. I have also made direct verbal communication between both customer care executive. Still idea stooped my outgoing services. On 30th i written to vodafone & asked to give email confirmation about my dues. They have sent me e-mail about no outstanding are with the vodafone. I have forward same mail to idea. Still idea demanding the receipt of rs 292 otherwise they will not star my service. I am also ready to pay but vodafone say why they charge extra to me. Because of stopping my outgoing i have incurring huge financial as well as mental stress.

Dear sir,

My name is Ramesh Balar.

My mo. no : [protected],

Upto 30th May, 2018, I have sim card from

Vodafone. At that time I received all incoming

calls from all Service providers including idea.

From 1st June, I change my service provider

from Vodafone to Jio.

From that day I am unable to receive all calls

from idea sim card number .

I had contact Jio customer care, they replied

me that, this is not our problem. You contact

idea customer care.

I contact idea customer care, they said that

you are not our customer, so we can not

register your complaint.

At the other end Jio customer care said that

incoming calls from other then idea i.e. Jio,

Vodafone, Airtel, BSNL, etc. had no problem

to connect with you, means this is not our

problem.

Now please guide me what to do to solve my

problem?

Thanks,

From:

Ramesh Balar

My Mo No : [protected]

C-103, Affil Tower,

L.H.Road, Surat

Gujarat.

My email ID : [protected]@yahoo.co.in

First mail: since yesterday signal is not coming in my jio sim. I have changed the phone also but the problem is same. I am not understand why signal is not coming in my phone. I called your customer care but they did not give me proper reason. And today i replaced the sim also but the problem is same. Please resolve my problem as soon as possible so that i am able to continue my jio services. I am facing so much difficulty in that.
Please resolve.

Second mail:

Dear sahil,

I understand your concern with regard to sim not working.

I have checked your account and can see that the service request number sr00000meyop is still under process and we want to reassure you that we will get an update latest by 27-jun-2018.

I appreciate your patience on this.

For further assistance you can write to us at [protected]@jio.com

Thank you

Chetan haldankar

Team jio

Third mail:
I am writing this today to you because today is 28/june/2018 and still i have the same problem i am facing. This means you are not working on my issue. I dont know what is the issue in my sim. Your customer care executive called me on 26 june and told me it take another 2 days more and today 2 days are over but i am facing same issue. And her behavior was very rude with me.
Please give me email address of your support manager so that i talk to him and ask what actual in my sim. From around 4 days my sim was totally in service and this cause lots of problem to me because i gave that number to all of my friends.
Please tell me the exact time when it will resolve unless i will go to some higher place.
Looking forward to see you.

Sahil gupta
Jio number : [protected] (Which is not working)

Dear Tata Docomo team,
My existing Tata Docomo sim has been lost and i hav already Lodge a FIR. now i want to get my new tata docomo sim with same old number. but in my town( Daltonganj, Jharkhand PIN CODE- 822101) there r no tata docomo store and no retailer has tata docomo sim .so i am very helpless to get back my tata docomo sim.
pls help me to get back my old tata docomo connection or pls provide me unique porting number so that i could switch to other operator. I badly need my old number.
My existing tata docomo number -
[protected]
City- Daltonganj
State- Jharkhand
Circle- Bihar & Jharkhand
PIN CODE- 822101
I also sent many mails to Tata docomo bt they didn't reply my mails. they are not helping me to get back my duplicate sim in Jharkhand.

I recharged with rs. 25 for 34 talktime and 250 mb. But immediately they deducted the total amount for chulbuli_chat that i didnot subscribe. On my complaint, i got back rs. 34 but today again they fraudulently deducted 33 for "music slate 45". I have not activated for any service and have asked the company to delit all the services still the same.

I have registered many complaints at vodafone but no action has been taken so far
I am getting continuous spam calls from a trading company in indore
They use abusive languages on calls and if i block the no then they contact from different nos and by different people

Receiving calls from 2years where i tried complaining to police and they made a call to company but nothing worked

Request you to take strict action against them

I am receiving calls from below mentioned no’s :

+91 [protected]
+[protected]

+[protected]

+[protected]

+[protected]
+[protected]
+[protected]

+[protected]

And many more no’s

I am jio network user. Because they innovation in 4g network. So i am using last 6 month jio service using. But now they are not provide satisfied service. I am call jio care more than four times and also visit service store regarding network connectivity issue. But they aren't solve this. I am very tired connectivity problem. But they are not satisfied answer. So i am expectation my complain solution as soon as earlier.

My Vodafone number - [protected],
My outgoing was stopped.
I paid the reamining bill, 1450rs.
But still it is 6 hours now, they have not started my phone number.
They promised to start within half hour.
I called different customer care numbers 7-8 times.
And now they have started giving Rude Answers.
I said to them, that i will complaint to TRAI, they were do watever you want.
Like we are not at fault, but still we are at loss...!
Please look into the matter.

Regard,
Shailesh

Spected sir/madam,
I am pritam sarkar, s/o-lt. Umesh ch sarkar, residing in kolkata, using a jio no [protected] over 2 years. Hence plenty of service proeblem, i use this mobile service bec i use another two service provider without any proeblem. But now a days jio offer coustomer that they give a plan which was previous 399 by rs 299 with data benifit 1.5gb daily with additionak 1.5gb extra daily basic. Inshort that means 299rs for 3gb/day data. But while i recharge 50rs deduct via voucher, another 50rs got on phone pay wallet which is fully untransfarable to bank. But could not got additional data benifit for this plan hence the company gave me this benifit for four days only with my previous plan. When i called coustomer care, they told me that when i recharge for rs 399 with a discount rs 100, but eventunaly i got the additional data benifit (1.5gb/day) added with my previous plan due to voucher redemtion, hence this redemtion or any else could not be written in short or any special character in their advertisement. I think they want to make fool coustomer in this way. As a example, if i got the offer in proper time i use the data (1.5*84 days) but i got only (1.5*4) days. However, over 10yrs of mobile service using i can not hear any offer like this, that if anyone recgarge for offer, the offer he got for previous recharge pack.
I request you i[censored] kindly take necessary action in persue of public interest.
Yours faithfully
Pritam sarkar
Ph no -[protected] (Jio)
[protected] (Voda)

I recharged my no [protected] for rs 429. Which provides for 1gb perday net and unlimited calls. Unfortunaltely i am unable to use internet because the speed of net is to bad and the costumer service centre is not helping at all. I am not getting help from any means.. So i request you to please help me for my conserned problem.
The complaint no for with bsnl 2f22207186.
Thank you

I am the user of airtel postpaid sim, earlier i was using vodafone sim. Than i port my number in airtel on 16th june 2018.

Then vodafone executive convinced me with better tariff plans for staying with vodafone. So, i agreed to cancel my port out request into airtel.

But on 21st of june, my number was ported into airtel itself even after giving my consent to cancel the port out request.

And now i am facing great network issues like no tower, no network and no internet etc.

I have to wait for the signal to make any call, i want to port my number in vodafone again but i have to stay in airtel atleast 90 days.

Why i have to continue in airtel?
Its not my fault, its operator fault and please let me allow to port my number again into vodafone before 90 days of probation period.

Please guide.

I'm trying to change network from airtel to other network because of high rental plan and network issue, Airtel People offer rental discount on my plan. They change the plan and without information they deleted my data in my account.

With this action I lost 200+ GB data backup in my current plan. Without information they deleted data and when I reached the customer care they will not answer properly and hold the call around 40 min.

It is very serious issue not only for me. They provide unusual information to customers to commit continue their network and after that they playing the tricks with customers.

Compliant Number: [protected] (Airtel)

Dear sir

This is GB Brahma is the holder of[protected], Tata Docomo CDMA number since 2006, they discontinued CDMA without being intimate. My number got deactivated in April 2017 and I thought that it would be activated at any time and I went to them in the November 2017 and they said they will be activated the number but they didn't have CDMA sims, as soon as they come we will activate and when I went in January 2018 they said same thing and in the month April 2018 when I went to them they said CDMA numbers are discontinued/disconnected and we can activate them again we are so sorry for that.

This was the number I have been using since 2006 I have lots of links with that number in the respective authorities. With this type of disconnection I lost all my identities I contacted with them and I also emailed them but they didn't respond. please resolve this query by looking into this, not only me there are lots of people who are like this please give some special regulation regarding this toTata Docomo.

Hope you will resolve it as soon as possible...thanking you.

My contact number[protected] &my mail ID [protected]@ gmail.com for any queries please contact.

Please my number is activated, l now undastand tcccp (Ndnc), please help me start the my number, this number is very important me the number is link bank's and other's documents please guide me what needs to be done so that i can get back my number as it's a very important number which i had ported from bsnl to reliance jio. Please my number is activated, please request.