TRAI Complaints & Reviews

I had made isd call to australia, airtel has billed an amount of rs4680/- for 26 minutes o[censored]sage, which works out rs180/min as per their bill amount, and they are not willing to furnish the isd call rate per minute in the bill. When enquired they r giving all irrelevant answers, actual isd rate is rs 12 per minute, as informed by their customer care officer,
Lot of communication has happened by mails from me and little staff, but still they say it is correct and you have to pay the bill amount,
I want to appeal against this and file a cheating case against airtel telephone service provider,

Dear :
This is to inform you that i used idea post paid number which [protected] abhijeet dutta, last 2 month to til 7th augt i cant pay bill of 524 rs beacouse i was job less that time but when i visit to store regarding payment submit and hand over my number they said come on 23 rd of augst then we will submit and closed your number after that i call to customer care [protected] and share all the detail, but idea customer care not under stand my requiest and call to thirdperson means realition, and got all this number from my secure bill detail, frequiently call and haras to my relatives from this number.[protected].
So its requiest to y plz stoped them to call third person, i will pay full amount 23rd augst.

Sir my name is VINAY JAYSWAL I'm using a jio number that number is [protected] . And on my number 399 plan is active now I used outgoing call some days .after something 13 day s the jio company barred my outgoing .. so I want complaint of jio pls help me im not able to call any one for many days so please help me please take the action against jio company and activate my outgoing call.
Thanks. Contact me [protected]

R Sir/Madam
This the complaint against Mobile tower installation in residency area. All neighbour are saying to owner of house no. 24 Mr umed singh yadav please don't install tower as house build on only 37 Gaj .But he is not agree person is saying he is taking the permission from MCF. Tower installation work on 3rd manjil which is harmful for all the neighbour s.
Request you to take the action at your end or cancel the permission for mobile tower installation.
Address is : house no 24 near Dal chand halwai Sahi gate ballabgarh (Faridabad) pin code 121004
Sir we are waiting for your valuable action against this

Name AASHu
Mobile number [protected]
[protected]

Pic are attached for your reference

Dear sir,
I have requested existing service provider vodafone to port out my number to jio on 31st july 2018.
As per extend guidelines the service provider is bound to port out the number to the requested service provider within 7 working days provided there are no outstanding dues.
Still porting not done.
You can contact me on my email id: [protected]@gmail.com.
Thanks & regards.

This Mail is in note to our disconnted numbers
To,

TRIA

([protected]/[protected]/[protected]/[protected]/[protected]/[protected]) email Id [protected]@hotmail.com
This mail is on Note to the disconnetion of number,
we would like to tell you details and we are suffering from last week, reason for it is our number which is in coportate plan with telecom company vodafone, has gone in DND and in temporty disconnted due to reason showing it is a telemaketing number as on that we share team vodafone all th process from which we get the lead and by through how we corinated with the client

Team vodafone need a justification answer for that as on now has kept all the forward mail to you and our procees in it,
we would like to tel you firstly we are a Recuriement services provider we provide care taker, Elder care, patient care maids Etc
On this basis we get the contact through our website we dont do any ramdom call so we are not a telemaketing number
on which we have provide a justification answer with all screenshot we have done and given a answer to which we need our number to be release
please let us know the procees how can we release our number because our services provide vodafone is a task of suffering we are suffering from last week and now this would be our last track we are contacting you as it would a very big loss and finically dispute to company

would like to go to media for sure to report this case as our company has faced a loss due to it

we would like to tell you that our company is a maid recuriement firm in which we corinate through clients and even with maids

the belows are steps how are company works

Any client need maids will search on google for it
It will show our website, the customer himself will click on the link and our page will get open/or esle there is an IVR number on our website on which through the cleint can direct call us and give us his contact deatils
The customer need to fill all his requirement that he needs from the maids
As he fill and submit the details the contact number and all his address with is requriement will be generated throught our website and lead get geneted
After the contact is done we will contact the client and discuss the requriement and recruitment is done and deal is close

Note: We are services provide and we provide caretaker paitent cre and maids so our no is emergency number as for any paitent client need to contact us he or she will be stuct due do no contact and it will be loss for life too

On this basis there is no ramdom call done if any client have and need of maids at his place and and he contact us then only we do call him for furture and future deals

and as our company steps are written how we work, by saying we dont have such client who will need to do our number in DND we think it our compititor who has done this for loss of our bussiness

From our side if you need to check our call log and in you can indinfire and get check what we have conversation with clients

By the way we have done the such calling on DND we are really apoloziging for that and requrest you to release the number as soon as

possible as it is our running bussiness number we are facing such a loss of time and bussiness due to it

Hi,

I am a. Harshavardhana reddy. I raised a so many complaints on network issue for last 10 days. But they didn't update the any improvement on my complaint whatever i raised. Every time they sent one reply for every what ever i got. Even customer support & higher officals are also unfit to solve the issue. This is the common reply for every mail whatever i sent.

{dear harshavardhan reddy,

Greetings from airtel!

This is in reference to your email regarding internet speed issues while browsing on your airtel mobile number [protected]

At the outset, we regret the inconvenience caused to you.

We would like inform you that we have acknowledged your issue and working on it with top priority. We value our customer's feedback. We would like to assure you that your feedback will be used to improve our products and services to ensure that your experience with airtel is a pleasant one.

We would like to inform you that we are continuously working on expanding our network and your inputs are taken for future network planning.

We request you to mail for nodalofficer. [protected]@in. Airtel.com for further assistance.}

Please take action against them.

Thanks & regards,

A. Harshavardhana reddy

+91-[protected]

Respected sir, my vodafone network service has been discontinued from vodafone. I have paid vodafone's bill for all months. After porting my number to airtel to vodafone, the service has been discontinued for the remaining bill. I had asked for details about airtel. But they threatened to stop numbering me. Similarly, vodafone has discontinued my service from the airtel company's request. I am looking forward to justice for you. So, please reconnect to my service again.
Name - vaibhav ramakant desai
Mail id - [protected]@gmail.com
Mobile no - [protected]
Location - mumbai

Dear sir:

This is dr. Yogesh ramani from rajkot (Gujarat). I had jio mobile no. [protected] for last many years. I got a message from trai on 6 august 2018 regarding disconnection on account of ndnc ucc violations. This no has been disconnect on the same day at evening.

I would like to request you if i am at any fault kindly pardon me. I have not sent any violent or abusive messages from my phone no. I visited jio regional office and inquire about the same. I understood that if somebody has complaint about me, trai can disconnect the service. I request you to check out my record i have never sent such kind of messages from the phone. I may have sent limited educational messages only. I understood by referring trai website that one should not sent same message maximally.

If i am at any fault i am ready to reimbursement its charge. Please note i am trustee of gyan education and charitable trust rajkot. We run free courses for poor people and working woman. I beg before you, many people have saved my contact no and want to learn free spoken english and self-banking training course under our trust. For them if this no. Is disconnected how they will reach to me and to get this benefit. These people are of saurashtra region and living around rajkot city.

Kindly try to understand, contact no. [protected] is the only source through which needy people can get information about our free educational courses. Only for this reason please activate my contact no. I will be grateful to you. Kindly do something needful.

I will wait for your positive reply!

My Customer id of Videocon dth is[protected] and I have been continuously troubled by Videocon dth, they earlier had reduced my subscription end date without any reason and again they have done that for which I am making a complain, The subscription end date was 30 August 2018 after the recharge done on 26 July 2018, then it was 3 September 2018 . All supporting documents attached .
As per buyer protection rule of Videocon dth subscription end date can not be changed, that too when I have not subscribe any new package or channel .Videocon dth is neither reinstating the earlier subscription date of 3 Sep'18 nor is replying on my complain.
They also have removed all music channels, pogo channel which was under paid pack for which I had made the complain as well . But at Videocon dth nobody is bother to reply on my complaint .

I received a call from Airtel DTH offers team that I can get free 1 month subscription to English movie channels. I said okay. But they charged 60Rs from my Airtel account. Later when I called their customer care number, they refunded the amount but their explanation is not satisfactory. Please investigate into why extra amount was charged and how many people are being duped this way.
Myairtel dth no: [protected]-001

I want to transfer my postpaid number [protected] to prepaid by the name of dhirajkumar surendra sethiya and submitted all required documents with full and final paymentrs.752/- each for my both number to your vodafone store, shop no.3& 4, tapsya plaza, chichwad on 31st july 2018.
While submission of documents & payment vodafone person at store assure me that this will take 48 hours and also he giving prepaid cards to us.

Am waiting for 64 hours but nothing can happen so i called customer care for complaint that time he tells that there is no any type of request submitted by vodafone stored so it wouldn't happen yet. Complaint number is

* (Hello! Your service registration number[protected] is registered on 03-aug-18. We shall respond to your query by saturday 04-aug-18 11:20a. M.)*

But nothing happens today also so again i made complaint on 4th aug 2018 on 11.15 pm and sr no. Is[protected] &[protected].

Now please let me know as a corporate customer don't you have value o[censored]s. Despite of several complaint nothing can happen. This type o[censored]seless service is not expecting from a reputed company vodafone.

In this regards please take required action on vodafone, chinchwad store and solve my problem.
Am also sending copy of this mail to trai also.

Kindly do the needful urgently.
Thanks & regards
Dhirajkumar surendra sethiya

Since last 4-5 months I am facing network related issue in my area. Yesterday night when I called in customer care they just deny to take my complain. And said the issue will be resolved end of October. Their portal didn't allow them to take complain for Data services. They are seating to misguide the customer. It's simply harassing and most worse network. Need urgent support.

Hi
Sir/madam

My mobile no: [protected]
Name: mani rm

I have registered my complaint about network issue to airtel postpaid customer care last 6 months. I think my first complain is in feb month regarding network issue. And till of the day no resolved my complain today is 03 aug.2018. When i am calling to customer care they told me that there is system issue i cannot create your complain. His area network employee never solve the complaint. I am irritated like this services. His network employee missed call me and say costumer not pickup the phone and closed the complain. Total waste my money.

Please reply me if you can do like this cheap services. And fraud airtel telecom

Despite several complaints to the below mentioned mail ids and revert mails / call assurance from Bajaj Finance complaint cell of my number being tagged as DND, i have been getting calls incessantly from various Bajaj Finance.

My no is registered for NDNC, however Bajaj finance call centres have been calling me day and night for loans have called me 13 times in one day from various different mobile numbers. This is taking...

Hi,

My mobile no is : [protected] (Tata indicom cdma)

Since last two week onwards my tata indicom cdma mobile is showing the signal but i was not able to connect the call or sms to any numbers. Immediately i have contacted to tata indicom customer care. They are saying tata indicom cdma service was closed.

I was shocked when they had said service was closed. I was maintaining tata indicom mobile number [protected] more than 10 years. I didn't get any communication either by call or sms. There is no media publicity also regarding closing of tata indicom cdma services.

I was deeply regret-ed with there services to customer's given by tata. My mobile number is also linked with aadhar. Now it is very difficult to manage the transaction with aadhar as it is reqquired otp to complete the transaction.

My tata indicom number is not a port number. Since, beginning onward's i was with tata indicom with trust.

I have mail (Or) contacted to customer care. Simply they are saying we had called or sent a message to customer regarding this. But, i did not get any call or sms that service was going to close.

While promoting a ads they will promote in media. But when they are closing they will not promote and making problems to customers.
If service is going to close they should keep on calling or sending sms atleast 1 year before from the date of closing the service... But these was not happened.. The tata indicom support representative is saying we had given 60 days or prior to close the service.. During these short span how can customer knows that particular mobile service is going to stop.

Trai should take an severe action on these type of mobile network operators
There are lot of people who are facing similar issue.

I believe consumer complaint should take serious action on tata cdma network operators by informing to trai and please resolve these issue. It will help most of the people who are facing similar issue.
Please take a sever action on tata mobile services and i request i want port should be happen at-least to my mobile number :[protected]

I heard they are going to close tata docomo by end of the year. Still, these news also don't know most of the people

If anything is required, please let me know

HI,

I had visited singapore from 13th June till 3rd July 2018. During my stay I had initiated international roaming pack and a 10 day service pack. But I have been charged rupees 2000 for a customer call made on 1st of July 2018 to deactivate my 10 day service pack.
When contacted Airtel customer Care they say the call made was not a toll free number and that I need to make twice the value of the service pack(2 x 1199) with a good will waiver of 500 which amounts to my total bill amount of rupees 2800.

Please address the issue with the Airtel service.

There were also wrong billed amounts for the same time period during my international stay which I had to call and get them waived.

The billing packs get auto activated and the information provided are also not to the satisfaction

People are cheated by india's telecom company.
India's major telecom companies are cheating in the name of 4g.
Indias 4g speed is very low compared to all the other countries.

Please provide the proper speed.
People are being cheated by telecom companies by not providing the right speed.
If you complaint to the customer care about the speed issue they will tell "you might feel the speed issue in peak hours".
Even the company is agreeing in it.

So my point is,
1. Doesn't the company know how many customers will be recharging from which location?.
If yes. Why can't they just manage the problems in peak hours.

So on behalf of all the indian citizen, i request to all the telecom companies not cheat people and provide the right speed at all the time.

Note: seriously i dont want to use 2g internet in the name of 4g

Dear sir,
I am tata docomo custome who was using postpaid services and we were paying our bills honestly from last few years at their brand store located at mangalore.
Now i am not able to pay my postpaid bill offline anywhere in mangalore and hence they have stopped all the service on my mobile number.

Its really difficult because we have 5 phone number connected to one connection.

As you know how important it is to have a mobile in business.

Now these people have closed their office and their customer care is worst in the industry..

We request you to help us get same mobile number even if it is in other network.

Please help us

Hi,

The vodafone post-paid service billed more with false commitment plan activated and they changed my plan 3 to 4 times by waiving the bill of 100inr.
So i refused the plan in the month of april 2018 but number was not deactivated from the plan and they billed high means more. I don't know my number still activated in the vodafone plan and i was ported to jio network.
Now they requested to stop service fro jio by tai. That is injustice with me and they are cheating with me. So kindly request you to get resolved this issue and i wish to continue with jio network.
And below are the my mobile details,
[protected] (This number having the issue).

Email. Vinay.255. [protected]@gmail.com