TRAI Complaints & Reviews

I ported my number in reliance from airtel. Reliance is close now.
As per policies, if any number is disconnected in any operator then after 3 months of disconnection the number goes to his base operator,
My number is disconnected in reliance but still not available in airtel.
Please help on this case.

Number - [protected]
Alt number - [protected]

Regards
Piyush

Dnd service is active on my idea number [protected] (Punjab), i am still receiving promotional messages from numero uno. I contacted customer executives many times but they could not sort it out. Even i received email fro idea that your request was invalid and hence closed. Please help me staying away from these irritating messages i am receiving on my number.

Regards

Hi sir and madam my wife is using a her from past 5 years
But today she got message from airtel saying her number is blocked because of ndnc
We called airtel coustmer care and told they are saying hey cant help it out
As that number my wife is given to all major contacts. Banks.in school that number is very imporant
My wife number is [protected]

Dear trai,

Please interven in mnp process of airtel they give mobile network after 12 -15 hour when another subscriber vodafone disconnet its connection at 11.00pm andd airtel provide me network on my ported number another day 5.00 pm
And with out network i loose so much customers and so many important work to do via phone call.

Very pathetic service and misbehave of airtel customer care. Even cuasomer care guy is talking like no one talks.

Total waste of money.

They commited for rentel of rupees 299 for 12 months and given rentel of 399.

They commited data 30 gb and providing 20gb.

Kinly port back my number to vodafone again.

Full cheating.

Airtel plz return your license.

Dear sir,

From yesterday evening i'm getting calls and msgs from person who is registered in meet 4 u. But i have no such account and also they are talking in vulgar language.

Someone has added my number in meet 4 u without my permission. Without otp and all how they are allowing people to add number.. This is very serious issue..

Sir request you to take action on this as now i am fadeup and please help.

Thanks & regards
Jignesh

It is general understanding that whether it is local, std or isd calls, billing will start only after the call is received from the other end. But in case of jio, billing of isd starts immediately after it starts ringing on the other phone.

This has not been mentioned anywhere and is against the accepted conventions and norms of the industry. Moreso, a fraudulent practice if done intentionally.

This has been informed to me after registering the complaint with jio 197.

Hi all i purchased a new prepaid number ([protected]) but when i am recharging from any mode the same is not recharging and balance got deducted. When i called to customer care they are saying first you go to retailer and recharge from 175 amount then you can avail the service, if i have not sufficient amount in my wallet then i cannot avail the vodafone service. This is very bad terms and conditions. Please take this complain on priority.

Im tajammul from karnataka state city gulbarga my cell number is [protected] i am facing problem from vodafone postpaid bill last month i have activated international roaming date may 10 morning 8 am in hyderabad airport and all procedures from vodafone i have completed and received sms from vodafone i roaming activation but vodafone as fraud company has cheating with innocent customer and sending bill with all roaming charges plz see i have sent all media files to ur officially mail i'd and take further action

We would lie to state that
1) Idea Mobile number [protected] is used by Hon. Consul of Bosnia and Herzegovina.
2) It has been observed that this mobile number is getting numerous promotional and unwanted messages (SMS).
3) We have made number of complaints with service provider Idea Cellular Ltd to stop this messages. But regrets that these messages are still been received on the above number on daily basis.
4) Enclosed herewith the screenshot for your ready reference.
5) These messages are absolutely unuseful and creating nuisance to Hon. Consul of Bosnia and Herzegovina.
6) This is a very serious issue and we hereby request to please take legal action against the service provider and the sender of messages. Accordingly, FIR may be filled and kindly issue us the FIR number.
Thanking you in advance

OMEGA PREMISES PVT LTD
Pune

Sir,
I would like to bring you this in notice that someone has taken out all my call details of my idea no. Which is [protected] without my permission and i was unaware of all these things... I also went to your idea store to know that who is involved in all this, they refused to give that details to me. They asked me to register a complaint regarding this to you... So its my request that kindly look into the matter and do the needful as this a very serious concern for me.

Thanks
Suresh kumar

I was using the reliance number [protected]. when Rcom wound up i got the number port to airtel and the services became active on 24th nov, 2017. However, since then I have not been able to use the services of airtel despite having paid all my bills. First the number was not reachable most of the time. If I got any call I could not pick the call as the set would hang, which problem I never faced with Relaince. If I could pick the call the person on the other side could not hear me. I made several complaints with airtel in this regard. I had also visited their Green park New Delhi outlet where I was told to even change my mobile which seemed to me to be utterly illogical. They even got the sim changed but no relief. The airtel personnel would call me on my complaints and they too got first hand experience of my problem as either my number was not reachable or they could not hear me. The would send an email to me stating that they tried to contact me then I gave my alternate number. Finally I could get in touch with airtel on my alternate vodafone number. This continued till May, 2018 when I finally decided I am not going to pay any more as I had not been able to avail the services so far. hence, I did not pay the last two pending bills, one that was due in May and the other that was due in June.Finally today on 12th June, 2018 I got a call from [protected] where a lady assured me that the services issue would be resolved and requested me to clear the last two pending bills. Thus, today, on 12th June 2018 I made the payment of Rs 825.00 against the last two outstanding bills at around 1 p.m or so. However, even after making the payment the services were not active till about 3 p.m. Thus, I made a call on [protected] where I was informed that I must rest the sim card and switch on my mobile once again. I did as I was instructed. However, services were not activated yet. Thereafter I called again the aforesaid number [protected] where the same lady picked and she said it will take some more time. This irritated me and I asked her how long am I supposed to wait. The lady then banged the phone. I feel this was a ploy to by airtel through some collection agency to only realize the outstanding dues. Airtel is not concerned with providing services and is only extracting money. I had also requested Airtel to refund my earlier payments as they have enriched themselves unjustly because I have not been able to avail their services. Airtel is guilty of deficient services, malpractices by making false assurances to its customers and only extracting money. Kindly look into the issue and take necessary action.

Hi

This is to inform that i had a reliance post paid no [protected] in the name of shiraz malik.

But it is really shocking to note that same has been changed to kritika almost 6 months back thru mnp with vodafone without any request from my side.

This is cheating and breach of trust and further disclosure of confidential information.

Kindly investigate as which agent has processed the request and terminate his services with immediate effect and also initiate legal action against him including putting him behind the bars

Also arrange to change the contact no [protected] back in my name i. E shiraz malik and reliance communication as the service provider.

Looking forward for immediate resolution

Regards

Shiraz

[protected]

Dear sir,
I just spoken with airtel employee about my below complaint but they not reply properly and says you go anywhere we are not responsible.
Please look into this.

Regards
Dinesh

[protected]@gmail.com
Date: sun, 10 jun 2018, 9:03 am
Subject: complaint against your 28days rs 93 plan.
To:

Dear sir/ madam.
I recharge your below plan rs 93. For 28days but just in 10days my services is stop and showing zero balance i am using only for calling. It's pure cheating,
I want proper solution otherwise i will post this to trai.
Please see your plan details in google.

Airtel offers 1 gb data, unlimited calling for 28 days at rs 93.

Regards
Dinesh yadav
[protected].

I converted my prepaid jio no to jio postpaid because of their promise of providing cheaper international roaming rates as i had to leave for singapore on 26/05/18 and had activated international roaming thereof. On reaching the country i could not recieve any signals and wasn't able to make any calls, i had to ask for somebody's phone to contact the customer care (On 28/05/18) and they assured that the signals would be recieved within 48 hours. I recieved no signals throughout my visit till 02/06/18 for which i paid additional rs 1500 to increase the credit limit and rs 500 in total for postpaid conversion. I wasn't able to contact my family for 8 days and lost several business contract and deals amounting rs 50, 000. Plus i had to purchase another international sim for rs 2000 for a week to atleast contact my family and relatives. I would like to request a refund for above mentioned expenses and losses (1500+500+50000+2000).

I am customer of airtel. I recharged under special offers of 498 package. But they didn't upgrade it and interacting with customer care she said that no such package is available. Moreover i was provided the service only for one day ie500 mb 100 sms and incoming in 498 rupees for one day. But 498 package is available. The screen shot i have uploaded with the mail.

Daily i am receiving un necessary promotinal calls from bajaj finserv.. From various numbers like +[protected], +[protected], +[protected], +[protected], +[protected], +[protected] etc,..

It's totally irritates me and already activated dnc also but again and again receiving it., so my humble request to stop these type of promotinal calls pls,..

Hi have been geting sales calls majorly from indoor for trading... every day i get near by 3 to 5 calls and even agents are also very much rude when we ask them why they have called and stop calling us... today i have received calls from capital furture financial mobile number [protected] this is the major company from where i get major calls i have never visited any of his website or call to any one... please take some relevant action..

I am facing network flactuation/no network issue past 2.4 years (Indoor/outdoor) at my area (Talvali rabale navi mumbai pin 400701) and same following with airtel team, but till date i didn't got the solution also i am not getting consolidate tat from airtel end.

Past 2.4 years was completed and several time i was raise the complaint, but airtel didn't take the any action/not providing the solution.

Request you to intervene here and provide me correct solution.

Also request you to ask justification for airtel why till date not resolved the issue.

I hope my request you will take the on priority basis as per duration.

Regards,
Mustakim pathan
Contact:-[protected]

We are Airtel Mobile Consumer since more than 3 years. Of late they have started falsely deducting money from our Prepaid Number since last 3 months. We cannot recharge the number. As soon as we recharge, our amount is deducted. The Customer Care Executives are also bogus and not doing anything. Pathetic Service. Hopeless. Want Justice. [protected]. This is the Number wherein Airtel is doing such deduction in any name. Kindly help it out and an advice, do not go for Airtel.

Sir,
I suvankar pan, use [protected] operator is idea. I suffering 1year balance related issue, when contact idea castomer service for this problem, thir asked me i calling a isd no, but i couldn't call any isd phone no. Every month thir cut for isd call, 04/06/2018 last recharge done 60rupees & 05/06/2018 idea charge for isd call 30rupees but i don't used my number this time for any chargable call.

Please help me for proper justish.

Regards
Suvankar pan
[protected]
[protected]
[protected]@gmail.com