TRAI Complaints & Reviews

Sirs,
I am using cell [protected] at a registered address at no. B-22, 6th street, annna nagar east, chennai 600 102. When i want to shift from post paid to prepaid with the same operator i called on vodofone 198 on 29.3.18 at 10.40 and i was informed to meet a vodofone outlet at anna nagar with my address proof and id proof and photo. When i went to the outlet they refused to shift from post paid to prepaid and insisted me to furnish aadhar cad. I furnished them passport, pan card they refused the furnished a reference no.[protected]. I also wrote to the vodofone email: chnvodofone.com also enclosing the order of the hon'ble supreme court dated 13.03.2018, vodofone still compelling me to furnish aadhar card and number. Is it not violative of hon'b;e supreme court order.
By,
K. Mohanamurali
Advocate

I done the MNP process on March 17 th 2018, from Idea network to Airtel, still now my SIM is not registered under airtel network.how did I get my SIM, when I call my number it shows that number does not exists, please check the number you have dailed. I will suffer for the MNP process. All my bank accounts will be linked to that number bro. Can you please advise me how can I get the number. Thank you soo much . It's my number [protected]. If you want any details regarding SIM last numbers like that kindly reply to this mail. Waiting for reply as soon as you saw this mail reply me please. Once again thank you soo much for your network. It's my alternate number [protected]

The connection for aircel is permanently closed i tried generating the upc code but, a message have been given to me that upc: customer mobile number is not active at crm. I also had a talk with the customer care people & they informed me that they are not having any documents. This is my 9 years old number & i could not reach anyone. Please do look into the matter thanking you

My bsnl landline broadband [protected] was not functioned properly due to poor cable maintenance. I have paid rs586/month without used broadband. Being landline cable across tirunelveli - sattankulam highways road, it was damaged frequently. I accessed internet signal. But it was not used even a simple attitude. I request you to arrange proper. By-i. Jeyaraj.11/195a, keelapanaikulam, karungadal post. Pin-628613. Tuticorin district. Tamilnadu. Contact mobile-[protected].

Dear sir/mam,

Tomorrow 10:30 am my number: - [protected] is not running.
Mani telecom regulatory authority of india (Trai) also talks to me that anhin mukta has given a complaint number...
So please request that you start my number
Please this is my 3 year old number

Trai complain no :- 668808

Regards
Deepak panchal
[protected]

I am vodafone prepaid subscriber. Recently i travelled to singapore. On reaching the hotel at destination, i found smss from vodafone stating (1) my existing plan will expire on that day (2) rs 750 for per day international roaming plan etc. I immediately took out the sim and replaced with a local sim. With that sim, i accessed vodafone app and was shocked to find rs 99 deducted from my balance. I registered a complaint with vodafone thro' email. I received a reply that the charges were for roaming activation! (Service sequence no [protected]). I had never asked for nor used vodafone services. Other family members having sim from different operator did not have problem because their sim showed "no service". On returning to india after a week, i inserted original sim and was received with a welcome message and thanking me for using vodafone international roaming. I contacted vodafone exe who refused to refund. When it is specifically stated that international roaming cannot be activated without the explicit consent of the subscriber, why vodafone is looting me? Pl help.

Dear sir,
Iam using airtel prepaid no [protected], [protected] for the past 5 years.
For last 10 days the incoming, outgoing & net connection was not working. It was very disappointing to me. Because of that i have lost my customers. I think whether i should use this network in future. I kindly request you to solve the issue as soon as possible and revert it.

Regards,
Prithiviraj s

I am aircel subscriber of bihar having mobile number[protected] and aircel has no network from february 2018 in my area and in spite of port [protected] request no upc code has been sent by aircel up till now and upc generated online is mismatched and i am unable to port in airtel so i need proper and needful help from you as my above number is very important to me which is already linked to my aadhaar. I also suggest you that all service provider be given direction to activate the aircel number linked with aadhaar on demand if possible. Thanking you. Jyotish kumar sinha, hajipur, vaishali, bihar, email - [protected]@gmail.com, alternate mobile number [protected].

I am using a airtel sim for the past few months and im suddenly experiencing my calls being diverted to another number... Im not able to receive any calls due to this... So my business and my personal life is affected... Their customer service is worst and they are not responding to our complaints for more than a week... So please look into this problem... The mobile. Number is [protected]

Sir,
My aircel no:[protected] is not working due to collapse of aircel network in andrapradesh. How can change my network? The aircel informed only on the before day only. It is highly irregular. They (Aircel) have to intimate us atleast one month before.
I am facing so much of in convince on this issue. They have to pay all these problems for customers. I linked my mobile number to all the transactions, aadhar etc.
Hence, i request you sir please rectify and arrange alternate to change my network.
Yours faithfully
V. Subhashini, tirupati, andhra pradesh-517502
Alternate mobile :[protected]
Al

Respected sir,

13/03.2018 i tried to pay my vodafone bill through vodafone app, i got the otp then app is automatically return to the home no massage before i entered the opt no payment successfully massage is came from vodafone so i tried three times and same issues is repeated after that i noticed they are deducted the bill amount rs.397.85 x 3 times. So i contact with customer care they told me it is our server problem we will be refund the excess amount within seven working days bu still i am not getting the amount. 23/03/2018 again i contact the customer care he told we have no option for the refund the excess amount
I have complaint against this problem so kindly take necessary action about this matter thanking you

Dear Sir/Madam,

I am Holding contact no. [protected]. my service provider is Airtel.Also using Sbi credit card in the name of Sanjay Gupta. this contact no updated in my SBI Card. On January 2018 without my permission debit three transaction and amount credit in airtel money account.
I have requested two time beneficiary details for airtel but still no action in my request.
request you to kindly provide the beneficiary details for further action.

thanks
Sanjay gupta
[protected]

Dear sir,
Regarding dnd line [protected] security amount to be refunded as this line is not in working condition. Kindly close this number and refund the amount on the name of your buddy services, jaipur.
Operator-reliance comminucation
[protected]
Security amount-50k
So kindy refund my many
Regards
Your buddy services
[protected]
Jaipur
Dear sir,
Regarding dnd line [protected] security amount to be refunded as this line is not in working condition. Kindly close this number and refund the amount on the name of your buddy services, jaipur.
Operator-reliance comminucation
[protected]
Security amount-50k
So kindy refund my many
Regards
Your buddy services
[protected]
Jaipur

Dear sir/ ma'am,

This is to draw your kind attention that i mr. Samiran ghosh ported my number [protected] from mts to aircel in the month of november 2017. After that i used the number for three months from november to february. Now as the connection for aircel is permanently closed i tried generating the upc code but, a message have been given to me that upc: customer mobile number is not active at crm. I also had a talk with the customer care people & they informed me that they are not having any documents. This is my 9 years old number & i could not reach anyone. Please do look into the matter utmost.

Regards
Samiran ghosh

My alternate contact number [protected]
My eaadhar no[protected]

Please help me.

I am receiving calls from sbi department for insurance sales calls continues from [protected]
And more than 5 times i informed them that not interested. Til now they are calling again and again for same content of speach.

Call received to my mobile number [protected] which i already registered in dnd in airtel network.
Informed to airtel customer support team also based on the concern.

Should not receive calls from sbi based on insurance related calls again to me

I have taken broadband connection of you broadband prior to 15 days back and they have committed to fix router in one week but almost 15 days passed away but not getting any response from them and making false commitment only. Request for your interviance. You broadband account no 1682747. Mobile no. [protected]. Need urgent resolution else need to disconnect service and refund my all payments. As i have done so many follow up and also mark complaints to model officer but not getting any proper response

Sir, my aircel no is [protected] name pawan jangid before some days aircel network show but no call no msg then i send the msg for porting code but till date no receiving porting code have a lot of problems with me already try to start the sim like sim no. Or sim no. By the software sim info. By the play stor but sim no. Not show pls resolve this issue

Aircel customers are facing a lot of problem due to sudden shut down. I am using this number since 2005 and now not able to do any kind of transactions, no one can contact me. This is my only permanent number and i've rs. 1200+ balance. The discontinued aircel services are causing allot of trouble, not even able to port my number. A quick and urgent action is needed to take all aircel customers out of this deadlock.

My airtel no [protected] is a punjab circle postpaid number and i have an add on plan to my master number [protected]. I m unable to use data in my number from 06 mar 18. I have complain several times via mail and voice call to nodal officers. But still no response from airtel. My master no has 799 unlimited plan with one add on number free. My complain reference number is 83932349 from airtel care. Please direct the airtel to solved my problem and i need composition from airtel
Thanks
From maheswar khatua

My self ganga phuke, vc no.-[protected], had
Paid rechagre amount rs.200/- on 17 march at around 10:pm. Through net
Banking, but the recharge not updated i called customer care they asked
To wait till 24 hrs. For the updation of the recharge.
The next day i called customer care and they said that they did not
Received the payment. But the recharge amount was deducted from my bank
Account.
My recharge was not updated after 24 hrs. I called sbi customer care they
Said that the payment is done to dish tv. The dish tv customer care say
That they have not recived the payment.
I want my refund back
Recharge details

Reference number/ ihh2967740
Transaction date :[protected]:10:17.0
Complaint no
Vc no [protected]