TRAI Complaints & Reviews

My self ganga phuke, vc no.-[protected], had
Paid rechagre amount rs.200/- on 17 march at around 10:pm. Through net
Banking, but the recharge not updated i called customer care they asked
To wait till 24 hrs. For the updation of the recharge.
The next day i called customer care and they said that they did not
Received the payment. But the recharge amount was deducted from my bank
Account.
My recharge was not updated after 24 hrs. I called sbi customer care they
Said that the payment is done to dish tv. The dish tv customer care say
That they have not recived the payment.
I want my refund back
Recharge details

Reference number/ ihh2967740
Transaction date :[protected]:10:17.0
Complaint no
Vc no [protected]

I have tried to port my mobile no [protected] to bsnl. But still now the porting is not completed. I have enquired the bsnl and they told me that bsnl has initiated the porting request but action has not been by
Aircel.

Now i also could not register my aircel sim to the aircel network.
Kindly help me in completing the porting request from aircel to bsnl.

Regards
N asharani devi
Upc code dn134113

Hii

I have sending mail to aircel company from last two months regrding upc for my mob no-[protected].

But they are not giving any revert on the same.

I have sending mail to aircel company from last two months regrding upc for my mob no-[protected].

But they are not giving any revert on the same.

Hence requesting you to look into this and help me for getting upc.

Regards

Rudra

My mobile no. [protected] has been terminated abruptly by "telenor". They stand still by their explanation of terminating the no. As it is not in use for more than three months, but that is not the case. My is working well, but they terminated it. My no. Is attached to bank accounts, registered with aadhar and other services. So i begging you to reactivate my telenor number. My name is "chandrakant lekurwale" and i live in nagpur. My other contact no. Is [protected] and email id is [protected]@gmail.com. Please solve my problem as i am facing difficulties and problems by last four day. My no. Is terminated by telenor on 17th of march 2018. Please help.

Dear Sir
I tried to recharge my Jio number [protected].
But Jio app asked update . I tried many times but app is not updated but all other apps installed, updated . Even youtube facebook whats app all working . However I recharged via internet from same mobile internet . How it worked ? I recharged.
They plantly doing it to avoid update jio app since I will use jio recharge voucher. Its strongly unethical .
You should answer me .

Sir/madam,
In last month billing, without my permission, tata docomo tele service charged rs.57 for vas activation. When i asked, they didn't give the proper solution. Again and again vas activation charges confirmation messages are coming. So, please take immediate action on them. I don't know, how they are charging. If mistake available on me, i am ready to accept. I need good judgement from government side.

Dear folks.,
This is to inform u that my mobile number is blocked by trai. This is because unknowingly i called one dnd number and my number is blocked. And i loose my business for almost 4 years from now.
So kindly do the needful so that i can use the same number in further and make sure that i will not be using this number for marketing purpose.
Regards
Chaitanya

Hi,
I am from neighbourhood motors & we have 16 corporate numbers.

Our relationship number is-[protected]

From starting to till date we face problems again and again like billing issues, network problems, internet data problems & outgoing facility banned problems.

Now we paid the billing amount as per you said then after outgoing facility is stopped for our main number -[protected].

I called in airtel branch ahmedabad and they give me information that this number is already active in your system, but if in their system this number is active the why should we suffer from this problem?

In all our numbers we face internet problems.in all our numbers we have 4g connection but we can use only 3g speed. Lots of time we called in airtel customer care but our problem is still on that position.

If they can't satisfy eventhough your corporate customers then why should they give the false commitment??

For minimum 1 month we face the billing problem eventhough that is only their fault not our.

For payment reminder we receive lots of call then why should we not receive the call for solution of our problems?

Check in their system, we already paid the billing amount then why should the outgoing facility is stopped to our number-[protected]???

Start the outgoing facility as early as possible today

My mobile no.[protected] as per my latest bill u have charged mi rs. 500/_ for 1 gb internet usage it's 100% wrong. Please inform mi for portability process n can i complaint 2 tri for overcharging amount.
Please refer invoice number [protected] dated 15th march 2018 towards your idea number [protected]. We wish to inform you that you have been charged rs.491.22/- for ‘gprs’ for extra usage of 983.399mb as per 50ps/1mb

Sir,

I am receiving loads of message and phone calls from meet 4 u. When i inquired about this i got to know that someone has posted my number with name megha on meet 4 u.

I am using this number since 2010 and everyone of my friends and relatives is having this number only.

Please help me out to sort out this problem. Thanks in advance!!!

Thanks,
Praveen kumar

Hello

Myself varatharaj from coimbatore. I was using aircel sim for past 8 years. Due to the recent network issue i tried to get ported to airtel. When i went to airtel office (In address 1168, avinashi - coimbatore rd, p n palayam, coimbatore, tamil nadu 641 037india) there was a long queue.

After waiting for more than an hour. When i show my upc code to the customer care executive they want me to port to their postpaid plans. I asked them i want to use prepaid services only. But initially they denied my request saying that mobile number portability has issues with prepaid. They will give full assurance to me that my number will get ported only when i choose their postpaid plans that cost 299+tax. And also the threatened me that if i ported to prepaid my number might get blocked due to mnp issues. If its blocked they won't take any responsibility over that.

I didn't accept their threatening i go after prepaid service. Now my sim got ported. There is no issues.

Now my question is:

Whether is it really true that getting ported to prepaid has issues or is it a marketing gimmicks to sell off their postpaid plans by airtel?

There are around 8.5crore aircel subscribers in india.

If airtel manages to port atleast 1crore people to their postpaid plans which they would never use they are generating 300 crore every month from the pocket of innocent customers.

Because later on that day i realized most of the people who came to port to prepaid plans are threatened like they did to me and convert them to postpaid plans. And i'm very sad to see that elder people in their 60s and 70s who has little education and has no idea what post paid plans mean are their prey. They were pleading to the customer care executive that they won't even make more than 10 phone calls per month. They don't want postpaid and they cannot afford their plans. But it's not even considered by them. Please investigate this issue.

I took a broadband internet connection from rvr fibernet because airtel, act and any other provider wasn't available.

It has not been even a week and i have complained over 5 times, every single evening, they disconnect the internet.

I have to try some 10 times to even get a complaint booked. No one visits the place and they mark the complaint as resolved.

Dear sir / mam,

Here i am write regarding data theft complaint of my vodafone mobile number: [protected]

Vodafone mobile number is : [protected]

Name : sanket barot

Yesterday on dated 16th - march - 2018, i am using my mobile data connection for less then 1 hour, and i got msg from company your 90% data is used. I call to customer care and i told him to my mobile device used only 57.8 mb, data as per below attached screenshot.

But no buddy can help me and i lost my data, day. I also lost work on full day.

I am so dissatisfy of this type of services.

Dear sir / madam,
I am aryan, from chennai. [protected] its my mobile number, using idea network (Prepaid). Approximately i'm using this no past 4to 5 years. I'm unable receive incoming and outgoing calls from today morning onwards, so i enquired to idea customer care service. They said that my mobile number is disconnected by, trai due to telecom service. But its my personal mobile not a telecom no, so verify it. As early as possible, kindly recover it. My alternate mobile number is [protected] thanking you regards aryan

from: [protected]@gmail.com
sent: 03/03/2018 12:24:50
to: customer care cc: appellate kerala ; appellate ap ;
"[protected]@trai.gov.in" ; "[protected]@trai.gov.in" ; "[protected]@trai.gov.in" subject:
[protected]-idea network issue @wayanad-vaduvanchal-kattikolly

dear sir/madam

its with so much of agony and pain that i am writing to you on
behalf of me and my neighbors. We had believed idea as the best
telecom operator in kerala and availed the following connections
listed below. Till last 10 months back we had good coverage in our
houses and currently there is only feeble coverage and to get the
calls connected and to talk we need to go above our houses which is
not practical every time and cannot be ever thought of in this era.
one of our neighbor had raised a complaint online but nobody turned
up and he again contacted the idea local office at vaduvancha and
they came checked and said will get it rectified and they never
turned up again. Not only me many of my neighbors face the same
problem. It’s with great expectations we had taken the idea
connections which we feel is our greatest mistake. We can understand
if we are asking for a coverage for the first time that too in a
terrain area of waynad dist.. But we are asking for getting coverage
which we were receiving previously but not now. There are 11 numbers
belonging to my house and my neighbors which i have listed for your kind perusal.

location;-
https://ddei3-0-ctp.trendmicro.com:443/wis/clicktime/v1/query? Url=htt
ps%3a%2f%2fgoo. Gl%2fmaps%2fnprpij9yjmp2&umid=63a76d3b-667c-8f05-be91-
3bdb71c3577e&auth=d2391046f187f27b79b7984cae1a683edafb1c[protected]debb
f0d43cf6ab1c733a696f10874c1dea


refral mob. Nos;-

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

my house address and location is as follows:-

vinayan kc
karakuth house, kaadalmadu po
kattikolly, vaduvanchal
wayanad, 673581

my alternate contact no;-
1) [protected]-with watsapp. (Pls replay through watsapp if am out off
range.
2) [protected]
3) [protected]
4) [protected]
nb-neighbour mr. Sabastian-[protected]-land no.[protected]

land mark-near vaduvanchal school

request your kind and urgent intervention in sorting our problems or
else we have only another option of porting these numbers to
different operator.


regards-
vinayan kc

Hi

Requesting me to help in not getting icici loan calls
Initially i was getting twice per day these days am getting it every 30 minutes asking for loan.

I am bound to receive the calls assuming it is call from hospital as i have a cronical failure mum all the time i pick the phone thinking it's call from the hospital for kidney transplant.

It's mental dis balance

Few numbers i have received calls
[protected]
[protected]
[protected]
[protected]
[protected]

Dear sir..

I am using aircel network since year... Good and smooth... Currently last 2 weeks no network after 2nd march... So i not get my port number upc code.. And port time 7 to 15 day... So how to mange the situation... Sir... I am in machilipatnam... More people use in aircel (Aadhaar, ration card, gas and more) this number... That people no idea for port option... Kindly request to all aircel number change to any network please...

Nagaraj
[protected]

Dear sir,

Pls see the trail mail since 15/02/2018 i have been complaining against the worst network and not getting call or receive in my mention mobile number [protected] & [protected].in this regard airtel customer care has called me many times but they did not solve my issue. I have been recharged in both number. What should i do? Pls look this matter and do necessary action against airtel bihar and sikkim state both. Because [protected] number is keep with me staying in yangang 737134 sikkim and [protected] is having with my parents who are staying in sitamarhi, 843327 bihar. From [protected] number they are unable to getting call or doing call. They are old so they could not do anything. Pls do the necessary action.

Thanks & regards

Naresh kumar
[protected]

Dear sir..

I am using aircel network last fue year... Good and smooth... Suddenly aircel was closed sea the news... Currently last 2weak no network... So i not get my port number... And port time 7 to 15 day... So how to mange the situation... Sir... I am in village... More people use in aircel (Aadhaar, ration card, gas and more) this number... That people no idea for port option... Kindly request to all aircel number change to any network please...

Sentamilselvi d
Ennamangalam.

Dear Team,

We are having the unexpected airtel network from last one week .As try to connect with any after 4-5 ring it get automatically disconnected/not connecting many time and also or if got connected it automatically get disconnect and conversation not happen properly.It's my heartful request to please take this issue on priority.

Regards,

Amit Kumar
[protected]