TRAI Complaints & Reviews

Sir, i am using aircel for the past ten years and now i could not get the signal. They have also mentioned that they are going to close. I have sent ten times for portability. My cell no [protected]. So far i have not received any reply from them. Even i have visited their office at porur chennai. No use. I have given this number to all including aadhar, banks, mutual funds etc. Please help me

Dear sir
I came to idea on portability from tata docomo, i cleared my all the dues in tata docommo than after they allowed my number for portability and my last payment due was rs.159 which i paid through e payments and also the same was confirmed me over the mail
Customer details
Account number [protected]
Amount paid (Rs.) 159.0
Transaction date [protected]:20:41
Transaction id [protected]
Transaction status success
After the portability i used idea and cleared one of my payments but they barred my connection due to having out standing in tata docommo, i said to customer care that i do not have any out standing but they are not ready to listen any thing, sir my question is how tata docommo allowed my no for portability if i was having any out standing and how idea got the permission from tata docommo? I am completely harassed in such manner request you to provide me the justice
Best regards
Rashmi ranjan dalai
[protected]

I am customer of aircel network services, but before 5days the aircel authority stopped to provide services without information, i'm facing a serious problem as it was my permanent number, even they couldn't provide the porting code before discontinuing their services, please take some action, so that we could get at lst the porting code to port the sim

Respect trai
I suffer from airtel network issues last 15days, not only me total tamilnadu also.
Why i raise complaint below
1. I given my phone number in sbi
2. Adhaar details
3. My college and friends
Forever all important place i used my aircel number.

My conclusion becomes if suppose not provide network means please change my number some other networks.

This not only my request all over tamil nadu people not having possibilities to change their networks because not working towers all areas.

If suppose towers are working they are easy to raise mnp and changed.

So please help us to change our network quickly.

Thanks regards
Ramraj

Hi,
My Aircel mobile number: [protected] which suddenly stopped working about a week ago.
I tried to port out but
Aircel is not sending me upc code.
This number is very important to me and registered everywhere.
So I need to port this out anyhow.
Aircel is not sending me upc code, without which I cannot port the number to any other number.
I am not even able to call Aircel customer care number .
What Aircel is doing with customers is very inhumane and stupid.
Doesn't matter if it's bankrupt now, it should have done some disaster planning to provide at least this support so that customers can port out.
At the end of the day, only customers suffer.
Please help me out.

Thanks,
Apurva

Why do you force close telecom operators on your wish? The telecom operators must be more customer centric you know what? I always keep a 2g keypad phone along with a 4g smartphone. Those 2g feature phone are extremely good, they help to keep the earth greener, uses less electricity while providing more battery life. So what you are trying to do is to increase the rate of consumption of energy? You'll cant take proper descisions, i am sure that just after you all execute you master plan to eradicate 2g, there will be some operator coming up new in the market especially for those feature phones and many will happily pay as their secondary phone. You guys are forgetting that old is gold, every new thing has its disadvantages. I have never ever thought that you guys will be upto this evil master plan!!!

Dear sir,
I, vikas pandey and my spouse rekha pandey are in great problem as our number [protected] and [protected] is neither working nor porting. This number is add with aadhaar and banks too.
Now i want to port this number from aircl to airtel.
Kindly help us.
With thanks and regards.
Vikas and rekha pandey

[protected] - vikas pandey (Bihar number).
[protected] - rekha pandey (Delhi number).

Hi sir, Already you know the current scenario about Aircel Network. I sent Message to 1900 regarding UPC Port number (unique port code:) generation. It crossed 150 hours but till I didn't get the upc code number.
Please tell me What is the procedure to change other network without knowing port (upc code) number.

My number : [protected]

I linked this number to government proofs like pan card, aadhar card, bank account, voter card, driving licence and etc.

Since 10 days i can't do anything without working this number.

Please do favor to me.

I want to port my aircel number to other network due to lack of network. But despite my sending of the port message several times, aircel is not providing me the upc code. I have contacted the customer care center of aircel through phone and through mail too but still they are not providing the upc code. Even after trai has asked them to do so they are not providing the upc code. No response is given by the customer care and even the aircel store is not helping me with this. I want to port this number soon owing to the pathetic services. They say they will resolve my problem in 48 hours but it is not happening. Please provide me my upc code.

Hi got an sms from idea saying that trai is going to shutdown my number because i have made some promotional sms
But i have been using my number as my personal number for 8 years.
My number has been shutdown and i have contacted idea for the same but they say they cannot help in this case.
My number is :[protected]
I do not know whom to contact now.
This i horrible, my family members cannot contact me nor i can call anyone.

Dear sir,
My name is karim, from last 9 months i am using jio sim but i am unable to use internet and SMS services which are provided by jio network becouse of poor signles in my area so many times raised SR on these issues but not recived any resolution from jio team. Jio team was given a commitment to me after 30 days signals were covered in your area work is under process.I was raised SR around 10 times on these issue. My mobile no is [protected] .

Sir,

As per trail detail mentioned below, that there is no signal in house last 02 years, i am complaining regarding these issues but still no responce

Regards

Ram raj
[protected]

— original message —
From: "ram raj"
To: "surender joshi"
Sent: wednesday, february 7, 2018 4:21:44 pm
Subject: fwd: [|bal|ref58831155|] regarding very poor network at prem nagar-iii, mundka (Delhi-110086)

Sir,

Trail mail is the communication details by 121 (Airtel)

For your kind information sir.

— forwarded message —
From: [protected]@airtel.com
To: "ram raj"
Sent: tuesday, february 6, 2018 12:47:58 pm
Subject: re: [|bal|ref58831155|] regarding very poor network at prem nagar-iii, mundka (Delhi-110086)

Dear mr. Ram raj,

Thank you for your email dated 5th february 2018 regarding poor network coverage for airtel mobile number [protected]. We apologize for the inconvenience that you have been facing due to network issue in d-80, satya enclave, prem nagar-iii, kirari suleman nagar, delhi-110086.. We understand how upsetting this must be and we appreciate your patience in this matter.
Dear all,

As per details mentioned below that after one month there is no improvement in our area. Please do the needful on urgent basis...

As per your telephonic discussion on [protected] with the undersigned dated 6th february 2018, you have our assurance that the matter is receiving our full attention and we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and currently we are in the process of acquiring a suitable place for site installation. Once the site is installed, network strength will improve considerably.

In case there is any suitable place for site installation, in or around your premises, we request you to provide us with the necessary details.

For any future assistance, please contact us at [protected]@airtel.com.
Regards,
Priyanka goyal
Customer experience
Bharti airtel limited

— original message —

— original message —
From: ram. [protected]@irctc.com
To: [protected]@airtel.com
Cc: nodalofficer. [protected]@in. Airtel.com;appellate. [protected]@in. Airtel.com;nodalofficer. [protected]@in. Airtel.com;einward. [protected]@karvy.com;compliance. [protected]@bharti.in;corporate. [protected]@bharti.in;[protected]@bharti.in
Sent: 05/02/2018 10:47:49 am
Subject: re: regarding very poor network at prem nagar-iii, mundka (Delhi-110086)

Respect all,

Last evening i got message on my mobile no. [protected] that airtel is going to re-set tower setting and after that we will get better signal, but result is same still we all are suffering for very poor signal at our area. Near hind vihar

Please do the needful and it is deeply requested to kindly resolve our signal problem.

And you can check the trail mail regarding this..

— original message —
From: "ram raj"
To: "121", "airtelpresence"
Cc: "nodalofficer del"
Sent: friday, 2 february, 2018 14:16:21
Subject: re: regarding very poor network at prem nagar-iii, mundka

Respected sir,

Kindly understand my problem regarding mobile network ([protected]) at d-80, satya enclave, prem nagar-iii, kirari suleman nagar, delhi-110086.

Your executive mr. Yogesh already visited at our site.

And for details please check the trail mail.

— original message —
From: "ram raj"
To: "121", "airtelpresence"
Cc: "nodalofficer del"
Sent: monday, january 29, 2018 4:10:35 pm
Subject: re: regarding very poor network at prem nagar-iii, mundka

Respect sir,

Kindly resolve my problem regarding poor signal as per trail mail...

— original message —

From: "ram raj"
To: "121", "airtelpresence"
Cc: "nodalofficer del"
Sent: thursday, january 25, 2018 9:23:50 pm
Subject: re: regarding very poor network at prem nagar-iii, mundka

As per trail mail your executive visited our house on date address as mentioned below, this is his 3rd visit in our house with same complaint in last one year. But still getting same problem, please resolve these problem otherwise we have to go with any other network or any other option.

Because of this i am getting official and personal problem.

So, again it is requested for resolve you network issue, as soon as possible.

My complaint no. Is 82889300 by mr. Yogesh

Sent from my mi phone

Thanks and regards

Ram raj

[protected]

[protected]

[protected]

These are few numbers.. For your kind information.
On jan 22, 2018 10:15 am, ram raj wrote:

¿

Dear sir,

As per subject mentioned above that there is very poor network of airtel in the area of d-80, gali no., satya enclave, prem nagar-iii, kirari suleman nagar, delhi-110086.

I have atleast 04 airtel numbers and around my house (Gali) aprox 50 to 60 airtel number. All users suffering by very poor network in-house, we enable to get and receive and call from inside home as well as not getting internet signal. This is not in our gali problem but also around lot area.

So, kindly solve our problem as soon as possible, otherwise the there is only one solution that we should purchase landline no..
—

Thanks & regards

¿ ram raj

Asst./admin. (O/a)
Irctc/corporate office
New delhi
Mob.:[protected]/[protected]

—

Thanks & regards

¿ram raj

Asst./admin

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—

Thanks & regards

 ram raj

Asst./admin. (O/a)
Irctc/corporate office
New delhi
Mob.:[protected]

—

Thanks & regards

 ram raj

Asst./admin. (O/a)
Irctc/corporate office
New delhi
Mob.:[protected]

I am the distributor of aircel services in gopalganj district (Bihar). I am facing alot of problem regarding aircel services in gopalganj. There are too much network problem here. I have approx 1.5lakh in stock but i am not able to sell this all in market. I almost stuck down here.. Also not able to contact with any company head or member.. They escape from here... They switch off their mobile... They can' t in touch with us... They don't give any solution about this... What to do!

I'm using jio. I'm in virudhachalam. I did not recieve proper signal. So i complained jio nearly 5times. There is no solution for my complaints they closed my complaints without solving it. They (Jio) said that you have to ignore it. Im receiving only one point signal and also its my main number. I'm missing lot of important calls. Jio does not take care about complaints.

Sir l was received a sim from bsnl office tuticorin on 17 the feb through mnp. But till date above sim not activated. Hence i was personally contact bsnl office tuticorin on 28 the feb. And they are issue another sim. But the above sim also till date not activated. My aircel sim validity being closed on 05/03/18. Please take action for early activation.

Sir i am send many times sms to porting my aircell number [protected] from the date 22/02/2018 to till date but the company do not send the porting code
And in this regards i am calling to the aircel customer care no [protected] many times but they are do not provide any help till now
Therefore kindly provide helps in this regards so that porting code may be received against the aircell mobile no [protected]

Sir i was changed my phone no.[protected] through mnp from aircel to bsnl. On 17/02/18. But till date my sim not activated.in this regard self contact bsnl office on 28th feb and they are issue another sim. But the above sim also not activated till date. My aircel sim validity being closed on 5th march. Please take early action for activation.

Thanks

Dear sir

I port my above no from airtel to vodafone in dec 2017 my above no services has been barred from last 15 days due to my previous company airtel false dues of rs 640 and because of this vodafone interrupted my services. Many time i ask them to check their accounts as i paid all dues but none from these company listen me and harassing me to pay 640 to airtel to activate my services, i again here i declare that i am ready to pay if any dues on me but i want this in written and outstanding of my accounts.

Request you to look after my complaint and provide solution and from last 15 days both company are harassing me and its mentally torture.

Thanks
Virag gupta
Meerut
U p
[protected]

I sent the port sms in the correct format. [protected] is my permanent prepaid number facing lot of network issue from month... I called customers care couple of days back they told they will resolve issue in 7days but issue not yet resolved even after a month... All aircel users in thane, maharashtra are facing issue so i want to port out from aircel... Not able to connect to customer care please do needful. Could you please help me to get my upc code from aircel.

Hello sir
My vodafone number is [protected] it's blocked to send and receive sms from my contacts since month of january 2018, for reason of bulk sms send by me, in future am don't want to send like bulk sms, please unblock my number and make possible to send and receive sms to others, am very affected for this inconvenience
Pls make soon
Thank you