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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 189

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J
Jaya Karmakar
from Daulatpur, West Bengal
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deactivation of aircel in bardhaman, west bengal

I am customer of aircel network services, but before 5days the aircel authority stopped to provide services without information, i'm facing a serious problem as it was my permanent number, even they couldn't provide the porting code before discontinuing their services, please take some action, so that we could get at lst the porting code to port the sim...
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R
Ram127
from Coimbatore, Tamil Nadu
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aircel network regards

Respect trai
I suffer from airtel network issues last 15days, not only me total tamilnadu also.
Why i raise complaint below
1. I given my phone number in sbi
2. Adhaar details
3. My college and friends
Forever all important place i used my aircel number.

My conclusion becomes if suppose not provide network means please change my number some other networks.

This not...
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A
Apurva Arnav
from Bengaluru, Karnataka
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aircel mobile number

Address:560103
Website:www.aircel.com

Hi,
My Aircel mobile number: [protected] which suddenly stopped working about a week ago.
I tried to port out but
Aircel is not sending me upc code.
This number is very important to me and registered everywhere.
So I need to port this out anyhow.
Aircel is not sending me upc code, without which I cannot port the number to any other number.
I am not even able to call Aircel customer care number...
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T
thomasb
from Kolkata, West Bengal
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forcing shutdown of 2g networks

Address:Kolkata, West Bengal, 700046

Why do you force close telecom operators on your wish? The telecom operators must be more customer centric you know what? I always keep a 2g keypad phone along with a 4g smartphone. Those 2g feature phone are extremely good, they help to keep the earth greener, uses less electricity while providing more battery life. So what you are trying to do is to increase the rate of consumption of energy? You'll cant take proper descisions, i am sure...
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V
VRPandey
from Noida, Uttar Pradesh
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my airtel number is not porting.

Dear sir,
I, vikas pandey and my spouse rekha pandey are in great problem as our number [protected] and [protected] is neither working nor porting. This number is add with aadhaar and banks too.
Now i want to port this number from aircl to airtel.
Kindly help us.
With thanks and regards.
Vikas and rekha pandey

[protected] - vikas pandey (Bihar number).
[protected] - rekha pandey (Delhi...
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V
vijayakanth mohan
from Chennai, Tamil Nadu
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aircel didn't give upc code

Address:Chennai, Tamil Nadu, 600034

Hi sir, Already you know the current scenario about Aircel Network. I sent Message to 1900 regarding UPC Port number (unique port code:) generation. It crossed 150 hours but till I didn't get the upc code number.
Please tell me What is the procedure to change other network without knowing port (upc code) number.

My number : [protected]

I linked this number to government proofs like pan card, aadhar card,...
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M
Mitalich
from Dharmsala, Himachal Pradesh
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not receiving upc code

Address:Jaipur, Rajasthan, 302020

I want to port my aircel number to other network due to lack of network. But despite my sending of the port message several times, aircel is not providing me the upc code. I have contacted the customer care center of aircel through phone and through mail too but still they are not providing the upc code. Even after trai has asked them to do so they are not providing the upc code. No response is given by the customer care and even the aircel...
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M
Mgowtham
from Sivakasi, Tamil Nadu
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my number is blocked

Address:Chennai, Tamil Nadu, 600118
Website:www.nccptrai.gov.in

Hi got an sms from idea saying that trai is going to shutdown my number because i have made some promotional sms
But i have been using my number as my personal number for 8 years.
My number has been shutdown and i have contacted idea for the same but they say they cannot help in this case.
My number is :[protected]
I do not know whom to contact now.
This i horrible, my family members cannot contact me nor...
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A
abdul karem
from Tanuku, Andhra Pradesh
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unable to use internet with proper speed with jio network

Address:East Godavari, Andhra Pradesh

Dear sir,
My name is karim, from last 9 months i am using jio sim but i am unable to use internet and SMS services which are provided by jio network becouse of poor signles in my area so many times raised SR on these issues but not recived any resolution from jio team. Jio team was given a commitment to me after 30 days signals were covered in your area work is under process.I was raised SR around 10 times on these issue. My mobile...
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R
Ram_Raj
from Delhi, Delhi
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regarding poor network at delhi-110086 of airtel

Address:110086

Sir,

As per trail detail mentioned below, that there is no signal in house last 02 years, i am complaining regarding these issues but still no responce

Regards

Ram raj
[protected]

— original message —
From: "ram raj"
To: "surender joshi"
Sent: wednesday, february 7, 2018 4:21:44 pm
Subject: fwd: [|bal|ref58831155|] regarding very poor network...
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R
Rajes@123
from Patna, Bihar
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regarding problem facing in aircel services

Address:Gopalganj, Bihar, 841428

I am the distributor of aircel services in gopalganj district (Bihar). I am facing alot of problem regarding aircel services in gopalganj. There are too much network problem here. I have approx 1.5lakh in stock but i am not able to sell this all in market. I almost stuck down here.. Also not able to contact with any company head or member.. They escape from here... They switch off their mobile... They can' t in touch with us... They don't...
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S
Shantamildde
from Kodumudi, Tamil Nadu
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coverage issue on jio

Address:Cuddalore, Tamil Nadu, 606001

I'm using jio. I'm in virudhachalam. I did not recieve proper signal. So i complained jio nearly 5times. There is no solution for my complaints they closed my complaints without solving it. They (Jio) said that you have to ignore it. Im receiving only one point signal and also its my main number. I'm missing lot of important calls. Jio does not take care about complaints....
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S
Subbu kamatchi
from Korampallam, Tamil Nadu
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non activation phone.no.9524186954of aircel to bsnl

Address:Thoothukudi, Tamil Nadu

Sir l was received a sim from bsnl office tuticorin on 17 the feb through mnp. But till date above sim not activated. Hence i was personally contact bsnl office tuticorin on 28 the feb. And they are issue another sim. But the above sim also till date not activated. My aircel sim validity being closed on 05/03/18. Please take action for early activation....
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K
Kangkan das
from Barpeta Road, Assam
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unable to getting porting code from aircel assam telecom company

Sir i am send many times sms to porting my aircell number [protected] from the date 22/02/2018 to till date but the company do not send the porting code
And in this regards i am calling to the aircel customer care no [protected] many times but they are do not provide any help till now
Therefore kindly provide helps in this regards so that porting code may be received against the aircell mobile no [protected]...
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S
Subbu kamatchi
from Korampallam, Tamil Nadu
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non activation of my number 9524186954 from aircel to bsnl through mnp

Sir i was changed my phone no.[protected] through mnp from aircel to bsnl. On 17/02/18. But till date my sim not activated.in this regard self contact bsnl office on 28th feb and they are issue another sim. But the above sim also not activated till date. My aircel sim validity being closed on 5th march. Please take early action for activation.

Thanks...
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V
viragg123123
from Noida, Uttar Pradesh
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complaint for vodafone (9041050124)

Website:vodafone

Dear sir

I port my above no from airtel to vodafone in dec 2017 my above no services has been barred from last 15 days due to my previous company airtel false dues of rs 640 and because of this vodafone interrupted my services. Many time i ask them to check their accounts as i paid all dues but none from these company listen me and harassing me to pay 640 to airtel to activate my services, i again here i declare that i am ready...
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K
kailash bhandari
from Mumbai, Maharashtra
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not getting upc

Address:400601
Website:www.aircel.co.in

I sent the port sms in the correct format. [protected] is my permanent prepaid number facing lot of network issue from month... I called customers care couple of days back they told they will resolve issue in 7days but issue not yet resolved even after a month... All aircel users in thane, maharashtra are facing issue so i want to port out from aircel... Not able to connect to customer care please do needful. Could you please help me to get...
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K
Karthikaadhi
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

release of my number sms block

Address:638657

Hello sir
My vodafone number is [protected] it's blocked to send and receive sms from my contacts since month of january 2018, for reason of bulk sms send by me, in future am don't want to send like bulk sms, please unblock my number and make possible to send and receive sms to others, am very affected for this inconvenience
Pls make soon
Thank you...
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A
Arnab Mukhopadhyay
from Ranaghat, West Bengal
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aircel not giving upc

Address:712708

Please help me to get aircel upc, i also called the customer care, but from then i can't send port request.in my area there is no network of aircel. I am a doctor, me or my patients can't contact with each other.. Please give me upc... My nmbr - [protected]
E-mail id - [protected]@gmail.com
Please contact me through email.. Because i have no network.
Please help me, please...
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N
Narayanaprabhu Raja
from Ferokh, Kerala
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changing of mobile network-reg

Address:Theni, Tamil Nadu

Dear sir/madam,
We, madurai kamaraj university dde. We are using aircel network for our 10 more mobile numbers. Due to network problem, we need to change our numbers into airtel network. So that, we have given port message to aircel 1900. But still we are not receiving any port id.. And moreover we have submitted all the relevant documents to airtel office. We don't receive any response from them. Kindly request you to take the action...
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