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Updated: Aug 20, 2025
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TRAI reviews & complaints page 190

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A
Arnab Mukhopadhyay
from Ranaghat, West Bengal
Mar 1, 2018
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Address: 712708

Please help me to get aircel upc, i also called the customer care, but from then i can't send port request.in my area there is no network of aircel. I am a doctor, me or my patients can't contact with each other.. Please give me upc... My nmbr - [protected]
E-mail id - [protected]@gmail.com
Please contact me through email.. Because i have no network.
Please help me, please
TRAI customer support has been notified about the posted complaint.
Sir/Medam

I am facing network issue in past two days me and my family
i tried to port yesterday(21/02/2018) but port number not able to generate UAN number
my aader no, pan and bank transaction are in same network
so sir i kindly request take necessary swift action in this problem
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    Narayanaprabhu Raja
    from Ferokh, Kerala
    Feb 28, 2018
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    Address: Theni, Tamil Nadu

    Dear sir/madam,
    We, madurai kamaraj university dde. We are using aircel network for our 10 more mobile numbers. Due to network problem, we need to change our numbers into airtel network. So that, we have given port message to aircel 1900. But still we are not receiving any port id.. And moreover we have submitted all the relevant documents to airtel office. We don't receive any response from them. Kindly request you to take the action as early as possible.
    TRAI customer support has been notified about the posted complaint.
    why no response come from aircel customer care . always getting busy i have two no i want to port one of them is [protected]
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      H
      Hl 098
      from Dalsingh Sarai, Bihar
      Feb 28, 2018
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      Address: Faridabad, Haryana, 121001
      Website: www.vodafone.in

      I have been charged by the telecom service provider for the incoming calls. They put it as outgoing calls. On 20 february 2018 they sent me a message that the credit limit has been crossed, and within seconds the phone services were stopped. On inquiring, they said that i have called special numbers and hence the limit assigned is over. Their customer care executive asked me to pay rs 2100 to get it activated. He also suggested if i pay rs 800 just now, i shall get back phone services. Without knowing which action to take, i paid them rs 800 the same day. It was activated but again they kept sending me the message about remaining payment. The monthly bill was already cleared on 13 february. I sent them a complaint the same day. After 2 days, they contacted me and got confirmed that i have not made any call abroad, but i informed them about the calls i have received on 19 & 20 february. On 25 feb. Their customer care executive that incoming calls are charged. Like this, i, a senior citizen has been tortured and harassed unnecessarily. I want the status quo - same credit limit, rs 800 paid to be adjusted in the monthly bill towards the monthly tariff of rs 588.
      TRAI customer support has been notified about the posted complaint.
      Feb 28, 2018
      Updated by Hl 098
      Recently they sent a message that the credit limit of 1880 is assigned. But I need the status quo- the earlier one- not less than 2100 since I have not made any calls abroad.
      Feb 28, 2018
      Updated by Hl 098
      The company is Vodafone.
      I am aircel users in allahabad up.Last 4days aircel not provide network in city.
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        I
        Ikon
        from Aurangabad, Bihar
        Feb 27, 2018
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        Address: Gaya, Bihar, 823001

        I am using aircel serivce since many years and i have my business dealing with this no. I have distributed aircel connnection among my staff to be connected all time using same service. But since few weeks aircel has stop working without any prior information now all my work is pending and facing lots of problem. Kindly guide me now how to change the aircel service to another. Plz provide me port no.
        TRAI customer support has been notified about the posted complaint.
        Hi team

        I have been requesr for upc code since 21 feb till now i am nt getting my upc code.i am continue contact with customare care of aircel bt every time they are telling me for wait.kindly help me to port my numver from aircel to others.
        My contact number [protected].aircel.
        Email id [protected]@gmail.com

        Regards
        Devinder kaur
        Dear sir
        Myself vipul kumar rameshbhai patel.i m jio user from last 6 months.the internet speed is dropping down 45 Mbps to 2 Mbps continues.my mobile number is [protected].my village is Thamna is near umreth.
        So pls resolve the problem as soon as possible.
        Thanks.
        Respected sir,
        My self Rizwana Begum and as you know aircel network has stopped working and we are facing too much problems as that aircel number is linked with our documents and now we want to correct some error and also want to change address and that is impossible without OTP which I will receive in my aircel number.So kindly take a look at my matter it is very important and urgent to reactivate my aircel number I need upc code to port aircel network to another network. Please kindly help me.
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          K
          krishymohan
          from Delhi, Delhi
          Feb 26, 2018
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          Greetings.. This afternoon i received a call on my mobile from no. [protected] - stating that my debit card has expired and assistance to renew the same. As i had earlier read about such fraud calls, i enquired the name of the person and from which bank. He said he was rohan sharma from canara bank, head office at bangalore. He then asked me to confirm the 16 digit number, for which i asked him to read out the number and i will confirm, which he didnt agree. As i insisted upon the same, he started using foul language and then i terminated the call...
          TRAI customer support has been notified about the posted complaint.
          Dear sir my numbers [protected] ...I can't port and I have tired many times it's showing sending fail led ..PORT (NUM) to 1900 this is format only I have used please I want changefrom poor networks aircel no customer care available for speaks very worst network's aircel.
          Dear sir,
          Aircel have no coverage for Past 15 days hence we plan for change to othet network, signal not available for PORT number generation also.
          We need to retain the same number with other service provider.

          help us to over come this issue
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            V
            VMz
            from Gurgaon, Haryana
            Feb 26, 2018
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            I have had mobile phone connection number 98xxxxxx00 for past 13 years in my name and ownership. The connection was bought from vodafone in the year 2005.in the year 2012, i got this number ported to airtel, vodafone signal in my new gurgaon apartment were poor. And the number continued in my name and ownership. But in october 2017, airtel shifted this mobile number 98xxxxxx00 to another persons name & ownership without my consent or information. Also accepted other persons aadhar number on this number, without any notification or approval from me. When i contacted airtel to registered a protest and to correct airtel's mistake, asking airtel to shift the number back to my name and ownership, airtel refused to do the same. When i pushed them to explain how this could happen without my consent? Airtel asked me to get a no objection certificate from another person to get this number back to my name. However, airtel failed to provide any no objection from me, based on which airtel can justify the transfer of this mobile number to another person name.

            Therefore today,
            1. I have no claim over mobile number 98xxxxxx00, for which i have paid bills for last over 10 years.
            2. All the mobile bills i have submitted till date for official claims as the connection was in my name and ownership are false claims as the mobile number is not in my name.
            3. Airtel instead of correcting their mistake are behaving unlawfully and unruly.
            4. My online account on airtel.com has been changed without my consent.

            I want airtel to rectify their mistake and transfer my mobile number back to my name as it was till oct-2017.

            Thanks
            TRAI customer support has been notified about the posted complaint.
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              P
              Peringandoor
              from Bengaluru, Karnataka
              Feb 26, 2018
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              Address: Thrissur, Kerala, 680022

              This is to bring to your kind notice that i have reliance 4g lte data card (No. [protected]). I would like to discontinue the same. Unfortunately i am unable get connected to reliance net work call center or any of their offices in india, as all their telephone/mobile no are not functional?? Further all their local mobile service centers has been closed. It is very interesting to note that every month on 25th i am getting my monthly bill with out any "from" address or mobile no. Kindly suggest the procedure to discontinue the above data card. Kindly do the needful.

              Thanks

              Hariharan p v
              Thrissur
              Kerala.

              Mob no. [protected]
              TRAI customer support has been notified about the posted complaint.
              Bad network conditions... Poor signal...call dropping and another network problem... In Vodafone...Kummil tower surround...Kollam district..Kerala
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                N
                Neerajchauhan27
                from Delhi, Delhi
                Feb 24, 2018
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                Address: New Delhi, Delhi, 110084
                Website: Rcom

                Hello, my name neeraj chauhan and my mobile number is [protected] reliance communication which is not working now so please deactive this number and many more which are not working by which we can renew these numbers to another company. As sson as possible send me your decision. Take this complaint as a suggestion for you form the people of india.
                Thankyou very much...
                TRAI customer support has been notified about the posted complaint.
                Hi sir/madam,
                This is to inform you that, i have 4 numbers which i used for marketing purpose but the call wrongly connected to one customer 4 time from that they have complained on TRAI and putted my numbers on DND. Can i get my number activated again and i will not use that numbers again for marketing purpose .
                How many time trai take to resolve my problem.
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                  S
                  senthilg1972
                  from Sitamarhi, Bihar
                  Feb 24, 2018
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                  Address: 620012

                  Sir,
                  I am a aircel subscriber for the last 10 years, due to critical situations, i could not contiue the aircel, for the past 3 days i have applied for mnp code, till now they are not giving to me, then how to i can switchover to other networks, pls. Help us. Because our all family members are using aircel and give that nos.in all government schemes like aadhaar, gas connection, bank a/c. Etc.
                  TRAI customer support has been notified about the posted complaint.
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                    A
                    Anbreen
                    from Bengaluru, Karnataka
                    Feb 24, 2018
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                    Address: Bangalore, Karnataka

                    I sent the port sms in the correct format again aircel sending sms to follow the format... [protected] is my permanent prepaid number facing lot of network issue from month... I called customers care couple of days back they told they will resolve issue in 7days but issue not yet resolved even after a month... All aircel users in bangalore facing issue so i want to port out from aircel... Not able to connect to customer care please do needful. I attached the screen shots of the port sms which i have sent the replies which i got from aircel. I want my upc code to pout from aircel.
                    +2 photos
                    TRAI customer support has been notified about the posted complaint.
                    This is my Aircel Number [protected] is not working fot two days. so please arrange network immediatly.

                    so.

                    sir

                    plese arrange network for my area sir
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                      H
                      Hariom Parajapati
                      from Delhi, Delhi
                      Feb 23, 2018
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                      Address: 121005

                      Dear sir,

                      My self hariom. I have a [protected] aircel no this is my default no and linked to bank and many account aircel network doesn't work. I am trying to port. But aircel received porting sms at 1900 but still now i can't getting upc. There after aircel sending rubbish sms like rs.40 get 40 full talk time.

                      Please sir help me

                      Thank you

                      Hariom
                      [protected]
                      Hp. Tech. [protected]@gmail.com
                      TRAI customer support has been notified about the posted complaint.
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                        E
                        Ezhilarasi Palanisamy
                        from Mayiladuthurai, Tamil Nadu
                        Feb 22, 2018
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                        Address: Salem, Tamil Nadu, 636401
                        Website: [email protected]

                        Hi,

                        Im frm tamilnadu, in salem district at mettur. Frm past 3 days, thrs no coverage in aircel. I msgd 20 timez 2 get upc, no responses.. Simply they deduct 50p per msg.. I mailed them.. I tweeted them.. I made everything 2 get my upc.. No responses.. Thou, wenevr i get signal, im keep on trying.. Amnt 1ly deducted.if thrs no amnt, msg didnt go. If i recharge amnt, it takes my amnt & balance credited 2 my aircel number. U r my last hope sir. I registered lot of my personal & official under this number.evn i linked my aadhar wth this number.Kindly get my upc.. I received msg frm them as, visit nearby aircel office. But, they closed.. What do i do now. I hv sent their msg, wth dis complaint.. My number:[protected]
                        Mail id:[protected]@gmail.com
                        Alternative :[protected]
                        +1 photos
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                          K. Kavita
                          from Chennai, Tamil Nadu
                          Feb 22, 2018
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                          Address: Chennai, Tamil Nadu, 600095

                          Since 21 feb 2018 my family members' aircel numbers are not functioning, 2 postpaid and 1 prepaid. We are unable to make and receive calls and messages. Other service providers insist on porting code for which we need to send an sms, that itself is not possible, this is a catch 22 situation, please enable aircel subscribers to port without this elusive porting code, or please make an urgent public announcement as to what needs to be done. No help in this regard is forthcoming yet.
                          TRAI customer support has been notified about the posted complaint.
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                            Rajapandian Elumalai
                            from Chennai, Tamil Nadu
                            Feb 22, 2018
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                            Address: 603201

                            Dear sir/mam,
                            I am rajapandian from tamilnadu, am one of the aircel customer, my aircel number [protected], aircel services stop from feb 21 first without any indimation to their customers. The telecom regulatory department (Trai) to pass order to aircel for stop service after 10 march, 2018 for customer generate unique port number to change other network. But aircel suddenly stop service. Due to this reason, am suffer much more. Please kindly take action about it and provide us the immediate solution on that. Due to this issue, i have locked not able do any transaction and it's impact my business. Kindly to the needful to change network without upn code
                            Thank you!
                            TRAI customer support has been notified about the posted complaint.
                            I had facing the problem with the reliance sim my reliance number is registered all over and now my sim is not working and i am also not getting upc code for port the number my number is very important i cant chnge it please resolve it...
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                              ksbalaji
                              from Chennai, Tamil Nadu
                              Feb 22, 2018
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                              Address: 600091
                              Website: Airccel

                              My prepaid number is [protected] prepaid rs.2018/- for the whole year of 2018 to aircel in chennai.
                              There is no signal from aircel for two days. I cannot connect to their complaints services online or through my phone or any other phone or other service providers. I am also not able to get the port to other service another provider. How to proceed further? If i can port to another service provider without contacting aircel, please advise the method. Thanks
                              TRAI customer support has been notified about the posted complaint.
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                                M
                                Mohammed2018
                                from Chennai, Tamil Nadu
                                Feb 21, 2018
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                                I have tried aircel portability for past one week. Reply message is not receiving and after portability service is not working.
                                Today tower is not working, please help him and to change my number.
                                I don't know how to retrieved this number because gas connection and bank otp password is also have this number, please help me and thanks in advance
                                TRAI customer support has been notified about the posted complaint.
                                I did recharge 25 rupees online for getting balance in my account, Vodafone started a free minute scheme on my number which was already on my number.
                                Company say ballance does not transfer and not return.

                                portability is not working in aircel service - Comment #3014842 - Image #0
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                                  rajdeep9958
                                  from Palampur, Himachal Pradesh
                                  Feb 21, 2018
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                                  Address: New Delhi, Delhi, 110085

                                  My vodafone no. [protected] issue for satvinder singh this number i change postpaid to prepaid at 15/02/2018 but this number not activate in 7 days and vodafone store executive not help properly and custome care no.[protected] not solve my problem and notbregister my complaint. Please check why my number not activate and tell me immedately on this no. [protected]
                                  TRAI customer support has been notified about the posted complaint.
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                                    Pallavi_2089
                                    from Mumbai, Maharashtra
                                    Feb 21, 2018
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                                    Address: Mumbai City, Maharashtra, 400063
                                    Website: WWW.AIRTEL.IN

                                    Hi i have complaint to airtel many times since 3 years only for issue related to mobile network and data issue, however they constantly resolved the issue with contacting me or sometime they call me however i never able to hear them and after that they do some technical glitch from which my phone number states as "swtiched off. I complaint to appellate also but no use, they never respond. Please help us airtel is making fraud.

                                    My mobile no - [protected]
                                    complaint closed without calling[protected]
                                    TRAI customer support has been notified about the posted complaint.
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                                      msuhas
                                      from Chennai, Tamil Nadu
                                      Feb 21, 2018
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                                      Address: 560078
                                      Website: www.aircel.com/AircelWar

                                      Dear Sir / Madam,

                                      Inspite of repeated messages to port out and call to customer service, I haven't received UPC code to port out of Aircel network.
                                      I have sent an sms nearly 20 times but there is no UPC code in reply.
                                      Every time there is a reply that do not believe on hoax messages that Aircel is closing down.
                                      Please let me know if there is any other way to get the porting code.
                                      TRAI customer support has been notified about the posted complaint.
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                                        Kingston Tharani
                                        from Vellore, Tamil Nadu
                                        Feb 20, 2018
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                                        Address: Vellore, Tamil Nadu, 632059
                                        Website: www.consumercomplaints.in

                                        Dear sir/mam,

                                        This is tharani. D from vellore, katpadi.. My mobile no :- [protected] (Service provider is aircel)

                                        From last month 31st onwards network issue is going on in aircel, and i am using this number more than 10 years. Now unsatisfied with aircel,
                                        Thought if going with other service provider like airtel or vodafone,. Yesterday onwards i am trying to do mobile portability option, but i didn't get upc code, and aircel is not allowing to do port.
                                        TRAI customer support has been notified about the posted complaint.
                                        I am unable to call or msg, tower signal was always problem.

                                        aircel portal issue - Comment #3011525 - Image #0
                                        Hi,

                                        All my family member are using Aircel Prepaid but past 15 days was have network issue we can even get signal to get the port number, We need to retain the same number but no coverage issue. please fix it
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