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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 235

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P
paresh purohit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For micro sim replacement from normal sim

Address:Vadodara, Gujarat

I am exiting customer of Airtel wit CUG plan. Due to requirement of micro sim for my new mobile have visited Airtel outlet Alkapuri branch-Vadodara- Gujarat with proof of RIL Employee card/AADHAR card/Driving license smart card, but branch manager and customer care has rigid and force to give me the photograph although I have submitted KYC docs with photograph's two times previously.diff experienced Vodafone has give me the sim within 10...
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C
chandan8312 pandey
from Mumbai, Maharashtra
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idea cellular cheated me

Address:Mumbai City, Maharashtra

Dear sir/madam i am a user of idea cellular ([protected]) from last three year from last six month they are sending me bill of 3g which is i am not using i had very much upset & they r not also entertaining me they are suspended my line from two week kindly help me Thanks & Regards Chandan Pandey [protected] [protected]@gmail.com...
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K
kuldeepsapsd
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint of recharge coupon

Address:Ludhiana, Punjab

Res.Sir, I'm subscriber of mobile number [protected].few days back i purchased a recharge coupon of rupees 20/ from a dealer, its sr.no.[protected] and expiry date 26.07.2016, now this coupon shows error when i try to rechage"this recharge voucher cannot be used for moment." since last 8/9 days, when i contact to that dealer and vodafone store at Mall road, Ludhiana, , they didn't give answer and refused my claim,...
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J
jadupatichattopadhyay
from Kolkata, West Bengal
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PORTABILITY of my No. from DOCOMO yet pending.

Address:Kolkata, West Bengal

Sir/Madam, I Smt. Shubhra Chattopadhyay applied for PORTABILITY of my DOCOMO Mobile NO.( [protected] ) 15 days earlier, the last date of which was 18/09/13, I want to go to service from AITEL, yet I am not getting any response from their side, I could not contact them by any means Pl look after my problem obliged me. Thanks, SHUBHRA CHATTOPADHYAY. [protected]@yahoo.co.in...
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R
raj kumar maheshwari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bill of 0562-4061614

Address:Agra, Uttar Pradesh

Dear sir This is second time wrong bill of[protected]bill no.[protected], where no call is made to[protected], while the bill shows all calls made to one and same number. There is a blunder or some using our line, therefore this is the matter of investigation by you. Please correct the bill and inform accordingly about the action taken....
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N
Namaya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against my service provider (Tata Docomo)

i had used tata docomo next 6 months but it,s getting problem with me every time.they charged me data uses everytime.i have mobile which never used internate but they charged me evry month.now they sent me bill Data Usage Charges 667.45,Value Added Service Charges 136.20. i had complain of this matter too much time.not only this month every month i had called costumer care of Tata Docomo but there is no body help less,.they charged un expected...
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A
Anil .C
from Yarada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of services on Prepaid Tata DoCoMo Mobile Internet No.09246612736 regarding

Address:Visakhapatnam, Andhra Pradesh

29082012 From ANIL CHADALAVADA (ADVOCATE) Door No.10-6-14, Ramnagar, Visakhapatnam-530002 To The Manager Operations/Legal Tata DoCoMo Mobile Broad Band services, Hyderabad Dear Sir, Sub:- Disconnection of services on Prepaid Tata DoCoMo Broad band Mobile No.[protected] regarding. I had been approached by an executive of Tata DoCoMo Broad band services and offered me broad band service on the devise No.[protected]...
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H
hotmaleaky
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Security Deposit

Dear Sir, I would like to ask that I have a postpaid connection of Vodafone, I have faced very much problems from the day 1 (One). Now I want to disconnet this number and asked to refund of security deposit, but the reply is as below: - "We would like to inform you that the security deposit of Rs. 250 is refundable in case you retain your Vodafone account for six months in postpaid platform. However in case if the services on...
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nishant vasistha
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NUMBER PORTABILITY

Address:Delhi

hi,
I am an active customer of Bharti Airtel ltd. and a postpaid user of mob no. [protected], I am trying to port my services to other operator but my current operator is preteding that they are working but it's not true. I have made a lot of requests and talks with different executives and they are promising me day by day to help me till 24-july 2013 but no one is working and trying to irritate me that i would not change them....
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V
v.sudesh1
from Bokaro Steel City, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HDFC Life

Address:Bokaro, Jharkhand

Dear CNBC Awaaz Team

While going through your new channel, I came to know that with your immense efforts TRAI has brought new regulation for the consumers who do not want to be disturbed by unwanted calls. And TRAI Chairman has announced some new guidelines in this regard 24.5.13 which will be effective from 1.6.13.

And what a joke on the same evening I got a call from HDFC Life, from[protected], on 24.5.13,...
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S
Shannon Dmello
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100 SMS/day is unfair

Address:Maharashtra

From 20th November I can send only 100 SMS/day above this I am charged.
Isn't it unfair? I pay for my SMS pack activation and still I am charged if i send above 100 sms a day. I am not getting full advantage of my sms pack activation.
So i request a responsible person to look in this matter and do something as soon as possible...
THANK YOU!!!...
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A
avishek.banerjee
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme regulation of 5 SMS per day

TRAI has put an regulation of 5 SMS per day, for the 15 days

This is ridiculous. Only 5 SMS per day is extremely restrictive. Every time calling is not possible, where SMS comes to the rescue. The regulation should have been put on bulk SMS, or offensive SMS. This is clearly a restriction on the rights of a mobile user.

Also, the SMS pack for this month is completely wasted. Will TRAI arrange for reimbursement...
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K
Kandy Mahal
from Delhi, Delhi
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SMS restrictions should be removed

Address:Patiala, Punjab

respected sir/mam,
it is my request to you that sms limit should be raised to at least 500 as it is the cheapest source of communication. Sometimes it can also be happened that balance and sms limit is exhausted and we face any problem then we cannot connect anyone. It also not looks likes DEMOCRACY. TRAI receiveing comlaints all over the country but not increasing the limit, why ? Limit should be increased as soon as possible....
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G
gpoorna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DO NOT CALL UNSUBSCRIBE - REG

Address:East Godavari, Andhra Pradesh

Sir,
I request you to kindly unsubscribe DO NOT CALL in f/o. Mobile Nos [protected] & [protected]. In this my self sending so many sms to 1909 but no action taken. Once again i request you to kindly allow massages from www.yeswecan.co.in
For your information
Thank you sir,
G Poorna....
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V
Vishal kumar j bagrecha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number portability

Address:Bellary, Karnataka

Good Evening Sir/Madam, I Vishal, my mobile number is [protected], I applied for Mobile Number Portability on 29th of september 2011... But it was rejected for some baseless reason , then again on instructions given by Reliance, my network provider , I applied for portability on 15th of october and it was to get ported within 7 days but still it didnt get ported out. When I called at call centre they said that it will take 20 days more...
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R
ravisankarreddi
from Bengaluru, Karnataka
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Collecting more MBPS

Address:Kurnool, Andhra Pradesh

We are using the same data as using in 2G, but in 3G those are charging more data. They are charging more than 25 times. this is toooo hectic for internet users.For Example if we buy 3GB data in 3G it will be completed in just 2 days, at the same time we r getting 15 day where in 2G. by paying Rs-100 only, where in 3G we are paying Rs-500. Amount is not the criteria. We are ready to pay How much they want....
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G
goodguys
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rules of the trail

Address:Guntur, Andhra Pradesh

please try to remove the rule of sending only 100 SMS per day as it became hard for the communication purpose with the friends and the service providers also increased the prices of the messages it become some what difficult for the individuals to realize this one

Hope every one can post this and solve this type of matters...
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lavanya indian
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING CAP ON 100 SMS PER DAY

sir, actually we are in democratic country and we are paying tax for any simple things, but now TRAI (Telecom Regulatory Authority of India) has imposed a regulation that only 100 sms per day per sim though they pay taxable payment for the boosters, they are taking up our fundamental rights and they are planning to get more income by getting more talktime recharges charges for single call. NOWADAYS ONE LOCAL CALL HOLDS 1PAISE PER SECOND ,...
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N
nicks9654
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

100 sms per day law

Address:Maharashtra

It is an illiterate activity by TRAI...I think TRAI has only illiterate officials.....There are many ways to block pesky sms and calls but this is not a good way...It is a good move to increase the charge on sms pack....An advice to TRAI officials please try to adopt some methods from other countries to block this type of pesky sms and calls...
why we are against it--
because
1--it will end up putting limitations on...
+1 photos
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S
Sundeep Kumar2011
from Delhi, Delhi
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100 sms

TRAI (Telecom Regulatory Authority of India) RESTRICTED US TO 100 SMSES PER DAY!! WE WANT BACK OUR PRIVACY!! WHO ARE THEY TO INTERFERE WITH OUR PRIVATE LIVES!?!?!?!?!?!?WE WANT BACK WHAT WE HAD!!!! ARE THEY DOING GOOD OR BAD?????

the new TRAI rule has false basis and when a user sends 30-40 sms a day, then why they need to impose the new rule? Even I used to communicate with my friends with the help of SMS, This rule is not...
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