TRAI Complaints & Reviews

I, T Srinivasu from Visakhapatnam AP holding the Mobile number[protected] with Reliance recharged with Rs 152 through online.Amount was deducted immediately but not recharge was not done. Yesterday, I tried to locate nearest Reliance store in Visakhapatnam to enquire about and the sore is un opened.I feel it is sheer cheating .My next level of complaint goes to directly to the President of India.Why big companies (As they claim) only deceive public easily and visible action is not seen ?

Sir I deposited R's.810/for super family pack for 3 months my CV no is [protected] in the name of Sanjay Mittal .I contact video com no[protected]/15/03/[protected]/17/03/17 got assurance your a/c will updated and got offer but all in vain and a/c is not updated and on 20/3/17 Mr Vipin refused no offer will give you.pl.take action against offer ads.abd not giving offers to customer after various requests.

I am a prepaid subscriber for tata docomo cell phone number[protected] in bangalore. My outgoing calls and sms facility was cut off by the service provider from the morning of 24th february 2017 till date. Upon enquiry i found out that the line was blocked due to my alleged telemarketing on the phone on 23rd february without proper registration. Docomo did not give me an opportunity to explain before the line was cut off.
My call history shows only five calls on 23rd feb. I have with me a snapshot of call history. I do not know how docomo people decided about my telemarketing. It is obvious therefore that an irresponsible employee blocked my phone without proper verification. My monthly recharge amount does not exceed rs. 250/-
I have tried with the docomo online complaint facility and their bangalore local service centre, online complaint centre and lastly appellate authority. I was told that my case has been taken up on top priority basis. Beyond this i did not get any reply. My connection has not been restored. I had to cancel my tour because of the blocking of the line. I do not get any reply from their e-complaint except the automated receipt.
Can you please help me to restore my connection forthwith?

Vishnu bapat

Phishing attempts made from mobile number [protected], used by people claiming to be from MaxLife insurance. Abusive and rude and clearly trying to extract information about insurance policies from unsuspecting citizens. The use of the tata DoCoMo connection to commit these crimes should be grounds for investigation and disconnection of said line. These calls are regular despite my phone number having ben registered on National Do Not Disturb database.

Sir, i have recharged my telenor mobile no amount of 300 on 18/02/2017 by the telenor app two times. But the trasiction was failed. And the amount of 255 deducted by my bank account twice. And neither i had recieve any talk time nor my balance. And i had made call so many times at telenor customer care and they were unable to understand my problem and they were unable to help me. So what should i do ? So please help me sir. I want to refund my 255+255=510 amount by the telenor. Reply me fast sir.

Dear sir

I rohit, My no. [protected] and [protected] both are used for the personal calls which was I do to my family's and relatives not for the marketing calls purposes, since it blocked I faced many problems and these numbers are also present in my government forms which I was filled and currently also preparing for exam, my humble request from you please unblock my these numbers.

With regards
Rohit

I got an sms from Vodfone saying that TRAI is going to shutdown my number (+91 [protected]) because i have made some promotional calls/SMS.
But i have been using my number as my personal number for years.
My number has been shutdown and i have contacted vodafone for the same but they say they cannot help in this case.
my number is : +91 [protected]
I do not know whom to contact now.
So please take some action against this regard
Thanks
Daljeet
[protected]

Sir i am customer of idea i am 21/2/2017 recharge 294 for unlimited local and std but not give to me this facility then 4 days continue speak but after deduction from my main balance i call customer care response from idea we have wrote terms and contion don't have give message for any about this is fully frad this place give advice for what do to sir reply earliest sir i want do somthing sir thank you

Dear sir/madam
My phone no.[protected] has barred without any genwin reson. No body proper communicate me from reliance communication. No body can informe me that what he will do. When ever Reliance Apllet Athourity had mail me that my services will resume till 20/01/2017 but still my phone has barred. Right now no body communicate me that what they will do
Krishna Gopal Mishra
[protected]

Sir, I am getting excess amount bill from last 3 Months on my Air Tel Mobile NO. [protected] then I did complaint their 121 Help line NO. and after that they send ed me corrected bill and I paid always before time but in present bill I got More Excess Amount Bill of Rs.1213.62 rather then previous all bill when I contacted Air Tel executive they totally refuse to correct the Bill & also fail to explain why imposed all charges upon me & what is the sources and validation of such CHARGES also.
However I want to do their Complaint to appellate authority but their r no link I found on NET and that's why I'm enclosing my problem before YOU SIR, please Authority should intervene in this matter and instruct to Air Tel that they must correct my Current my Mob. Bill and ensure to do not raise this type of Err / Wrong amount Bill in FUTURE also.
Thanks a Lot,

JyotirAaditya Singha
Mob: [protected]

Dear Sir,

J have got disconnected broadband services during end Aug 2016 BSNL KOTA have deposited security amount Of inr 675/- to for providing broadband services & since services were disconnected aug end BSNL is not adjusting refundable security amount so far .to my account

I have deposited my bill amount 1027/- after adjustment of security amount Rs 675 before on due date Rs 352 for the
month of DEC 2016.KOTA BSNL threatening every day by
SMS for barring landline service while no payment of BSNL
services are due.
Request kindly take up with BSNL KOTA not to disturb my
my landline at all otherwise this act shall be treated as attack
on my rights of getting services of BSNL without any harassment if BSNL management is not able to refund my
security amount immediately after disconnected of broadband service in end Aug 2016
SITA AGRAWAL
Landline[protected]
a/c no xxxxxxx2039

I have reliance data card 4g wi-pod lte post paid no [protected]. Reliance operator used to activate value added service frequently without the consent of subscriber. Several times i have made a request to customer service but they did not consider my request.in bill of oct 2016, vas has been added rs 960.21+144.03 sc tax. Further on contact from reliance customer care they have informed that vas for rs 725.02 to be waived in nov.16 bill and balance rs.379+100 delay charge to be paid by me. I had contact the customer care and request to waive entire amount because i don't give any request for vas and mistake is their side forgetting to lock the vas service. But today i got a message from reliance they are barred my data card outgoing. You are requested to get reversed the vas charges levied on my bill for oct. 2016 and this will appear in jan.17 bill. As well as i request to active my data card immediately.

Sir, i an RAGHAVENDRA NATH who has applied for porting my vodafone number to airtel two times.I have talked to the authorities of both airtel and vodafone regarding the portability but Vodafone care is telling we have not received any records and airtel is telling that we are not getting permissions from vodafone.They are playing games since 30 days.Therefore I am seeking your help in this regard.please kindly help me

I had tried Customer Care Centre & discussed my issue related to excessive internet charges and after discussing the issue for almost 5 minutes & then he asked me to hold and then again conversion started & he was not able to resolve my query so he chose to again put me on hold & then he disconnected the line. This has happened several times. Now again u have to call & explain the same things to another CC executive. Is it possible? Why should not they call back if it was a call drop as confirmed by their head, as told to me.

I recharge my mobile with roaming pack for 14 days of Rs. 14/- on 04/10/2016 which should be completed on 17/10/2016, but company deducted roaming charges only after 10 days. When I enquire about the same through their customer care they simply stated that your recharge is only for ten days. They even not informed me about the same through any call or sms.

Hello,
We have been using the number +[protected] since the past 10+ years, and services to that number has suddenly been terminated for no reason.
Since the number has been in use for the last 10+ years, it is very important for us, and the number has been published in various internet sites as the contact number for our company. This is causing a lot of problems and loss of business for our business. Who would bear the loss we are incurring?

Kindly do the needful at the earliest.

For any further communication, kindly contact the undersigned.

Thanks and kind regards,
Jaideep (Or anyone else in the office)
+[protected]Alternate landline number of our company)

From
KS Vadivel
62, Dayalunagar Ist Street,
Kolathur, Chennai-99

Respected Sir

I was using Reliance Data card no -[protected] for past several years
My Laptop got repaired, so I could not use the data card.
I wanted to disconnect the Reliance Data card service.

On 24.07.2016 I called Reliance customer care service and spoke to Ms. Jayapradha and requested for data card service disconnection. She registered the request and informed that the service will be disconnected
within 24 Hrs.
Again I called Reliance customer care on 30.07.2016 and spoke to Mr Vanniyadass.
I was assured that the connection will be disconnected within 24 Hrs.
In addition to the above on the same day 30.07.2016 I wrote a mail to customer care service to disconnect my data card service

For my shock I am getting bills for the service which actually I have not availed.
I sent one more mail dated 07.09.2016 requesting to reverse the excess billing and send revised correct bill.
But I am not getting any response for my mails and enquiries.
Some automatic mails and SMS are coming to my mobile numbers threatening for legal actions and civil proceedings against me

Request your kind intervention to resolve the wrong billing by Reliance communication

Thanking you

Your obediently

KS Vadivel
[protected]

The company is doing marketing calls from private nos. like [protected] which is voilation of rules .Please take punitive actions against them. They are habituated to call in the day time, when people are taking rest on week end days. Time and again they were warned and informed to delete the no. but they are not taking any action. Rather they have started calling at odd hours in night also. Pl. impose huge penalty for peace of public.

Hi today 14-9-16 I got an sms from Vodfone saying that TRAI is going to shutdown my number because i have made some promotional calls.
But i have been using my number as my personal number for years.
My number has been shutdown and i have contacted vodafone for the same but they say they cannot help in this case.
my number is : [protected]
I do not know whom to contact now.
This i horrible, My family members cannot contact me nor i can call anyone.

On 25.08.2016 i took the risk of re-charging my phone no.[protected] via WWW.AIRTEL.IN for rs 45 for 250 mb 3g data. Actually i take thisrisk of recharging via ww. Airtel.in every 7 days. On 5.08.16.07.08.16.13.08.16.1.08.16 & finally on 25.08.16. Before recharging it is told 250 mb 3g data for 7 days. But after recharging only 180 mb or 170 mb is credited in my prepaid no. But on 25.06.16 only 150 mb has been credited. After contacting the gentlemen like you the rest is credited. But on 25 after recharging & getting 150 mb i tried to lodge complain but the officer heard the matter during conversation the lcall dropped out then he contacted from his mobile no.[protected] & assured that the problem will be solved within 29.08.16 within 3 pm. And he also frightened me that within this period not to contact with the customer care executive & if i contact with the customer care executives the data 100mb will be forfeited. On 30.08.16 at 8.34 pm when contacted with 198 the boy could not satisfy me rather he blocked my no [protected] for further communication.
The person having the no [protected] now not receiving the call.
Now i want to know the following...
1) the customer executive can block any no for communicating?
2) the customer executive will not tell his name?
3) if i want to lodge any complain they will provide me the complaint no or not?
4) why am i to contact with the customer care executive for my data receivable from airtel after paying the cost of the data?
Now to day i. E 30.08.16 airtel has refunded rs. 23 as talk time but i don’t use airtel service as voice call.
The screen shot of recharging is enclosed.