TRAI Complaints & Reviews

Already 2 times call log in customer care but issue not solved.
Complain No: SR00001BA10C
Complain no: mr0000125VMWS
Complain no: mr000125u066

२ महीने से static ip drooping इशू हो रहा कोई सलूशन नहीं कर रहा हे...

My Jio number 299 plan 4G 2GB internet par day but internet is very slow Jio is not provide 4G speed

It is quite often that I am getting calls from a suspicious number of 6 digit. With a prefix of +91, which shows that it is a indian number. When I try to pick up this call, hang up. No one is on other side, no even a bot. The number is: +91546734. Try to search this number on Truecaller, find out that this is a spam. But not sure what kind of spam because no one is on phone call, not a bot advertising is also present.

I had raised a compliant request for jio network through Jio chat on 22 March 2022.
Till date my complaint is not resolved i had raise request for poor network of Jio at my home, office and during travelling from Faridabad to Delhi .
Jio customer care had not provided my timeline by when my request will get resolved that's why writting to you.
I am attaching screen shot of complaint also, when I checked Jio for service request no request if found .
Kindly help me with the issue .
You can reach me at [protected]@gmail.com and my contact number is [protected]

I’m receiving daily calls and there’s no number but it is automatically written as a private number and I checked with Truecaller but there’s no number
I’m receiving it daily
Kindly help me with the same

Hie my Jio number got deactivated as I am not staying in India I haven’t used my number for more that 3 months and now I lost that number is there any way I can get my number back
My number is [protected]
My email [protected]@gmail.com

Dear sir,
I closed a Vodafone no [protected] and paid all the dues. But in Feb 2021 I got a bill claiming that there is due of Rs.482 on the number. When I asked they said that the number was not closed and will be closed after paying this amount. I paid that amount but again I received a call again stating that the due of Rs.459 is left. Which again I paid on Feb 14th. Now it didn't end there and again a bill was generated third time claiming that there is still a due. Now I had enough and I refused to pay. During all this time the number was not operational and suspended and also not in use. This is a blatant abuse by Vodafone and they now have sent me a legal notice. I have all the recording of their executives claiming to resolve the issue and on the other hand threatening me on messages to take legal action. Today when I ported the number they sent me a legal notice. Please take action against this violation of my rights and illegal demand of money.
Regards
Sharique Khan
[protected]
[protected]@gmail.com

From yesterday on 28th feb 2022i am facing network issue in jio. I contacted with customer care many times.But still after 48 hrs they are saying so many customer using net in your area for that the problem is coming.
But i am using the 4g by paying to jio.Who will compensate me in this case and how much time i get the resolution??
from customer care they are saying within 1-2 weeks it may resolve.But it is not tolerable at all.Please help me to get proper resolution.

I Glen Mascarenhas is receiving harrassment calls on [protected] from Vodafone Customer Care executives for payment of current bill . Although I have already informed them that the payment would be done after 2-3 days, I still receive about 10 calls daily for the payment of the bill.

These calls started coming from 13Feb onwards till date and is continuous, disturbing as I am receiving calls during office work time.

Also I have been abused by Vodafone staff called from [protected] on 16th Feb 0133 pm.
Please look into both issues as I am not able to concentrate on my office work.
Thank you
Glen Mascarenhas

Earlier I had subscribed the Corporate pack of airtel DTH due to less time consumption to watch TV, I decided to change the plan as per TRAI norms. Repeatedly I am contacting the local authority but they are not providing any solution to my issue.
Though I want to change my pack I am bound to pay as per old pack

Hello sir i am rahamatulla kazi i am a customer of vi .
my complen is that a number[protected]call me offering question answer like indias rajdhani konsa hao 1. kolkata 2. delhi 3. chennai .
my question is everyone know indais rajdhani but why ask that .. is it VI game plan or they are helping poor people for earning money. so i was call Vi customer care and told everything but he /she telling me thats they are not help me .. i want to say i am using Vi so who will listen my problems but they are ignore . and i ask if i play the contest woh will give me prize but they wont to able my question .. please kindly except my request and i dont want to play like this conetes but i simply ask this.. it is not good for people who play game each question rate 5 rupees.. thank you

The jio internet is constructing pole on the drainage system and water system of my house, in 776, 28th main road, 2nd stage BTM layout, bangalore, please remove their pole as it could trouble us in future as they have fully blocked the whole system by applying a concrete and have already damaged our drainage pipe.

We are here as corporate custmet of vodaphone idea our mobile no is [protected] and [protected] for which we recived call today regarding submission of kyc document by today or your service will deactivate from as.

our request is that how it possible call reciving on today and to submit document of kyc by today with out giving any time. and alos our submission is that on time of sim issue we have submitted all kyc documents because this connection is corporate connections

we request to look in this matter

Girraj Mahawar

Dear Sir,

I live in Bangalore and have Broadband connection from Airtel with following details.
Account No 12699397
[protected]_kk

On 17-Jan-2022 I raised a request for bill plan change (from 2499/- to 999/- plan), and the request details is as below.
request id- 41-[protected]

It seems the request is still pending and many times I checked their customer care, and Appelate team also over phone.
And always I see the response as "request is in progress". Whatever times I tried over email, there is no reply from AIrtel.
I am attaching the chain of emails I sent.

Request your help in this regard so that my request for bill plan change gets expedited sooner.

Thanks

Ghanashyam

[protected] (mobile)
[protected]@yahoo.com

I got UPC code for my Airtel number. Today (26th January, republic day) is the last date of the expiry of the code. I wanted to do MNP today but couldn't because it's a holiday. I would like to get my current UPC code validity extended. I believe the validity of such codes should exclude holidays.

ABN, TV5 channel are banned in VCV Digital which is a local cable network covering rural areas including Bhimavaram, Palakol, Narsapuram, Rajahmundry and all the villages around. As this cable network is maintained by a team which falls under a particular political party they have banned few news channel like ABN and Tv5.

Please respond on our above complaint. Thanks inadvance.

My name is Bala Rajesh and I have a DTH connection with airtel and my connection no - [protected]-001 and my mobile number is [protected]. I took this connection for my home in Chennai and due to the lockdown I have been residing in my hometown. The Airtel team never informed me that if I dont recharge, I will lose my refund. Neither the customer executive nor the operator who fixed the connection informed me about this rule. This seems to be very unfair to me and not a transparent way of dealing things. Can you please help me get my refund back?

Dear sir
i am using post paid no [protected]/company issued this no but last 3 months i am not using for poor network, but the monthly bill generate every months kindly some legal team issuing file the case
call from the NO-[protected] this no issue notice for non using mobile no for this COVID -19 I am not able to pay this much bill kindly consider my mail and cancel my unwanted payment also please cancel my no

regards
sivasankar r
[protected]
[protected]@gmail.com

Hi My Number is [protected], i am using Services of Vi. My Posta paid bill is of 471 per month including of Taxes.
My billing cycle is 10th of every month & i have paid all my bills till 10 Nov'21 which i have paid on 29th Nov'21 as per my due date.
I have received my next bill of 471 on 11 Dec'21 as per schedule which i am supposed to pay by 26th Dec'21. Meanwhile i have again received a bill of 471 on 20 Dec'21 for period of 11th Dec'21 - 20th Dec'21.

Now i am calling to their customer care and they are giving excuses like:
1. Your one cycle was missed by us so we are clearing that
2.Your billing cycle is changed due to that you have to pay this bill.
3. We are now generating bills for 45 days as you are corporate client.
4. You have missed your bill in 2016 & now we are charging that amount.

I have checked all my bill of last 6 months, none of the cycle is missed & all bills are paid so there is no chance of mismatch.

Kindly help against this.