TRAI Complaints & Reviews

Hi My Number is [protected], i am using Services of Vi. My Posta paid bill is of 471 per month including of Taxes.
My billing cycle is 10th of every month & i have paid all my bills till 10 Nov'21 which i have paid on 29th Nov'21 as per my due date.
I have received my next bill of 471 on 11 Dec'21 as per schedule which i am supposed to pay by 26th Dec'21. Meanwhile i have again received a bill of 471 on 20 Dec'21 for period of 11th Dec'21 - 20th Dec'21.

Now i am calling to their customer care and they are giving excuses like:
1. Your one cycle was missed by us so we are clearing that
2.Your billing cycle is changed due to that you have to pay this bill.
3. We are now generating bills for 45 days as you are corporate client.
4. You have missed your bill in 2016 & now we are charging that amount.

I have checked all my bill of last 6 months, none of the cycle is missed & all bills are paid so there is no chance of mismatch.

Kindly help against this.

West Bengal Airtel network problem indoor signal 1 outdoor signal 2 Both signal 1 Airtel internet speed up down slow down problem indoor signal 1 outdoor signal 2 Both signal 1 video Buffering problem indoor outdoor Both video call problem indoor outdoor Both call drop problem indoor outdoor Both make calls received calls problem indoor outdoor Both calling coverage problem indoor outdoor Both Airtel network full signal network not available...

Hi,

I am complaining with regard to the TRAI notifications to give port out sms unblocked regardless of recharge plan has been blocked by airtel and is harrassment to recharge high cost plans.

Hope this will be looked into to help general public

I had ported my mobile number [protected] from Airtel operator to Jio operator via MNP scheme. As per the directions of Jio I cleared the pending payment of airtel already. But for past 3 weeks Jio is calling and threatening that my service will be stopped. And they have suspended my serviceI have given proof of payment, Airtel website showing no pending payment etc. Still it is not resolved and is giving lot of stress.

I have been using Airtel phone no. [protected] for a long time. Last friday i.e. 17. 12. 2021, I came to know that Vodafone Idea has issued the same phone number to another person.

I am facing a lot of hardship due to loss of continuous flow of information at a critical moment in my business. All my business and bank accounts are tied up to this phone number. I am unable to do my day to day operations properly since some calls are diverted to the other subscriber.

I would like you to take this utmost seriously.

I have filed complaint with my Service provider Airtel on 17.12.2021 at 15:44Hours with no.[protected]. I have sent an email to Airtel Nodal officer on 18.12.2021, to no avail. I have received an email from Airtel NODAL Officer on 21.12.2021 that they require 24-48 Hours to look into the matter.

I have also emailed CC copy of my complaint to [protected]@trai.gov.in .

I am enclosing my Airtel bill copy, Vodafone Idea subscriber details.

Please restore my services and punish the person responsible for issuing same phone number to two subscribers from different service providers.

VI is not allowing to register complaints regarding any recharge, balance deduction, network, misinformation by customer care executive complaints and is denying and rejecting PORT messages for MNP even after multiple attempts. The mobile number is working and has sufficient recharge validity and main balance as well.

Hello Sir,
My no is [protected]
this no i have using over 10 years.
but yesterday on 17 12 2021 directly deactivated.
i don't know what is the reason behind.

( Now i am working from home but due to deactivated i am unable to call or receive any calls on my phone )

Please reactivate my no asap

Its been six months since i have completely used up even 500 mb of mobile data due to the bad network coverage which jio have in our area.Complainted many times to the jio customer service but no action was taken.Pls consider this complaint and do the needful.

Sir I have received calls from[protected] from Axis bank support. But the bank said that it had no outgoing ca/ls facility. Kindly explain me'whether there is outgoing calls facility available for 1860 premium number.

Sir,
Using VI simcard 4 days ago incoming sim not working so many time i call customer care number but not solved my problem, tomuch problem facing, i requst please solve my proble please ...

Hi
As part of Airtel Black Plan, the company is promising customer to install free DTH connection and asking them to port from existing service providers.
Based on this commitment, I had ported 2 numbers from Airtel and post porting completion airtel did not install the DTH connection since there was no network connectivity.

Further the DTH installation arrives after 24 hours due to which the customer is not able to cancel the port as per TRAI norms, thus airtel is trying to sell something which it cant offer. Airtel is wrong selling its product

On highlighting the issue to the airtel, the Customer service executive are trained to not take any complaint. Also, as customer I was not independently able to raise a complaint since their site does not allow the customer to raise complain.

After visiting the store, I had to request executive multiple times to raise one complain (Request[protected] which they closed at the backend without taking a feedback from the customer. This is unethical practise wherein customer is not even allowed to raise a complain

Dear Sir,
I am Tejash Vaniya From Bhuj, Kutch, Gujarat.My Father And Brother Have two sim of vodafone.I have tryied port process but message is not send from the phone.please solve this problem as soon as possible
Following Are The Vodafone Mobile Numbers
1=[protected]
2=[protected]

Sir it's about 2 years has gone but till now in my village there is no better network coverage..I can't even use the internet here
Many times I complaint to jio, airtel but no satisfactory resolution
Location - village perwa, Tehsil bali, district pali, Rajasthan
Pincode - 306126

My complain is regarding slow network coverage in my locality by Jio. I tried to reach them through there Jio app and try to talk to there executive but they never receive any call or respond to any massage.
It's been almost 3months I have been facing the problem and trying to reach them but I think they deliberately not responding.

I had ported my mobile number [protected] from VI operator to Jio operator via MNP scheme. As per the directions of Jio I cleared the pending payment of VI already. But for past 3 weeks Jio is calling and threatening that my service will be stopped. I have given proof of payment, VI website showing no pending payment etc. Still it is not resolved and is giving lot of stress.

My JIO Connection bearing number [protected] raised request for relocation on 29/10/2021.
I have been following with the team ever since and they were not supportive nor helping.
It has been appraised to us only new connection request can be accepted for the requested location.
After hearing this I told them to cancel and refund for which also they were not fulfilling.
JIO is treating customers like slave dogs.
I urge TRAI to rescue from these ruthless companies
I want your good office to take necessary actions since 29/10/2021 my kids were not able to attend their classes.
I need compensation for this

Airtel broad band connection LlL no.[protected] by Kala V ( Mob no [protected]). Rental charges paid ₹3533.84 for 6 months from 02/08/2021 to 02/02/2022.. Residence shifted to a different apartment, but Airtel broadband service not available .broad band line disconnected from 20/08/21, but charges paid for future rent not returned. Unable to contact customer care, since LL disconnected. Email to [protected]@in.airtel.com not responded. Refund status of renta charged paid in advance not known.I am helpless and have no clue how to get the refund

Jio sold me 12+1 months fibre plan for Gurgaon and took rs15000+ and now customer care says I have 12 months postpaid plan only. The internet coverage is so low, I have been complaining to their customer care on app & email id, no one reverts.

Reliance Jio fibre number: +91 [protected]

Gunjan Dahiya
[protected]
Gurgaon
[protected]@gmail.com

Sir I recharged my DISHTV account using my registered mobile number [protected] by amount 211/-on date[protected]. But this amount is received to my VC no. [protected]. But this VC no has been changed by DISHTV technician due to my set top box was defected.
My Current VC no. is [protected] and old VC number ([protected]) is not in use and deposited to DISH TV service team.
So request is my recharge amount transfer from old VC no. [protected] to new VC no. [protected].
I call many time to DISH TV customer support but they saying that they can’t do anything and saying to visit DISH TV website self-support and raise the complaint. But when I raise complaint on website they not accepting my request.

Dear All,

This email is regards to complaint against Jio company in which since last one month where I faced too much issues in mobile network connectivity due to which I am facing low singles and some time no service issues while using in my locality/area.I already raised complaints regarding non functionality of jio mobile network which impacted huge maas of people.

Due To which I feel cheated and harasment becouse I have recharged my mobile for 84 days out of which Jio did not able to provides service for almost last thirty days and I have paid for that time period as well.

So request you pls intervene into this matter and do the needful by providing resolution.