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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 4

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S
Sarthak CVS
Dec 28, 2021
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Porting out sms still blocked by airtel

Hi,

I am complaining with regard to the TRAI notifications to give port out sms unblocked regardless of recharge plan has been blocked by airtel and is harrassment to recharge high cost plans.

Hope this will be looked into to help general public...
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V
vikram Mutha
Dec 25, 2021
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My jio number suspended

I had ported my mobile number [protected] from Airtel operator to Jio operator via MNP scheme. As per the directions of Jio I cleared the pending payment of airtel already. But for past 3 weeks Jio is calling and threatening that my service will be stopped. And they have suspended my serviceI have given proof of payment, Airtel website showing no pending payment etc. Still it is not resolved and is giving lot of stress....
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V
vajram2007
from Gandhinagar, Gujarat
Dec 22, 2021
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One Phone Number Issued to Two Subscribers from different Cell operators

I have been using Airtel phone no. [protected] for a long time. Last friday i.e. 17. 12. 2021, I came to know that Vodafone Idea has issued the same phone number to another person.

I am facing a lot of hardship due to loss of continuous flow of information at a critical moment in my business. All my business and bank accounts are tied up to this phone number. I am unable to do my day to day operations properly since some calls...
+3 photos
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D
Devanshu Chaglani
from Bhopal, Madhya Pradesh
Dec 22, 2021
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VI company not registering complaints and not allowing PORT messages

VI is not allowing to register complaints regarding any recharge, balance deduction, network, misinformation by customer care executive complaints and is denying and rejecting PORT messages for MNP even after multiple attempts. The mobile number is working and has sufficient recharge validity and main balance as well....
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A
Anil Nirwane
Dec 18, 2021
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My Regular using No is Deactivated

Address:Janta Vasahat, Lane no 41 pune 411009

Hello Sir,
My no is [protected]
this no i have using over 10 years.
but yesterday on 17 12 2021 directly deactivated.
i don't know what is the reason behind.

( Now i am working from home but due to deactivated i am unable to call or receive any calls on my phone )

Please reactivate my no asap...
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A
Arjun Baburaj
Dec 14, 2021
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No network for jio in our area

Address:Kennedy Hostel,College Junction Road,Kothamangalam

Its been six months since i have completely used up even 500 mb of mobile data due to the bad network coverage which jio have in our area.Complainted many times to the jio customer service but no action was taken.Pls consider this complaint and do the needful....
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K
Kolakaluri subbaraao
Dec 12, 2021
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Out going calls for 1860

Sir I have received calls from[protected] from Axis bank support. But the bank said that it had no outgoing ca/ls facility. Kindly explain me'whether there is outgoing calls facility available for 1860 premium number....
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Aneesudheen N
Nov 24, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
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Incoming call not working

Address:KERALA ,KALLAMBALAM
Website:Vi customer care number 198

Sir,
Using VI simcard 4 days ago incoming sim not working so many time i call customer care number but not solved my problem, tomuch problem facing, i requst please solve my proble please ......
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T
tejal m
from Mumbai, Maharashtra
Nov 15, 2021
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Fraudulent MNP practises followed in Airtel (Airtel Black Plan)

Hi
As part of Airtel Black Plan, the company is promising customer to install free DTH connection and asking them to port from existing service providers.
Based on this commitment, I had ported 2 numbers from Airtel and post porting completion airtel did not install the DTH connection since there was no network connectivity.

Further the DTH installation arrives after 24 hours due to which the customer is not...
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T
tejash vaniya
Nov 10, 2021
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Mobile Numbers portability

Address:Kutch Gujarat

Dear Sir,
I am Tejash Vaniya From Bhuj, Kutch, Gujarat.My Father And Brother Have two sim of vodafone.I have tryied port process but message is not send from the phone.please solve this problem as soon as possible
Following Are The Vodafone Mobile Numbers
1=[protected]
2=[protected]...
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J
Jayesh Kumar gehlot
Nov 8, 2021
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Network problem in my village

Sir it's about 2 years has gone but till now in my village there is no better network coverage..I can't even use the internet here
Many times I complaint to jio, airtel but no satisfactory resolution
Location - village perwa, Tehsil bali, district pali, Rajasthan
Pincode - 306126...
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N
Niluthpal Bhowmik
Nov 7, 2021
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Very slow network

Address:Srinagar, South Tripura, 799143

My complain is regarding slow network coverage in my locality by Jio. I tried to reach them through there Jio app and try to talk to there executive but they never receive any call or respond to any massage.
It's been almost 3months I have been facing the problem and trying to reach them but I think they deliberately not responding....
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A
ArunPV
Nov 6, 2021
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VodafoneIdea (VI)/ Jio porting issue

Address:Thrissur , Kerala

I had ported my mobile number [protected] from VI operator to Jio operator via MNP scheme. As per the directions of Jio I cleared the pending payment of VI already. But for past 3 weeks Jio is calling and threatening that my service will be stopped. I have given proof of payment, VI website showing no pending payment etc. Still it is not resolved and is giving lot of stress....
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Sudhakar Pandi
from Bengaluru, Karnataka
Nov 3, 2021
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Relocation Of My JIO Connection

My JIO Connection bearing number [protected] raised request for relocation on 29/10/2021.
I have been following with the team ever since and they were not supportive nor helping.
It has been appraised to us only new connection request can be accepted for the requested location.
After hearing this I told them to cancel and refund for which also they were not fulfilling.
JIO is treating customers like slave dogs.br...
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V
vaideeswarankm
Oct 31, 2021
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Refund of rental advance

Address:SF28 Block D Marutham galaxy G N MILLS POST COIMBATORE 641029

Airtel broad band connection LlL no.[protected] by Kala V ( Mob no [protected]). Rental charges paid ₹3533.84 for 6 months from 02/08/2021 to 02/02/2022.. Residence shifted to a different apartment, but Airtel broadband service not available .broad band line disconnected from 20/08/21, but charges paid for future rent not returned. Unable to contact customer care, since LL disconnected. Email to [protected]@in.airtel.com not responded. Refund status...
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G
Gunjan Dahiya
from Gurgaon, Haryana
Oct 26, 2021
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Jio fibre Gurgaon misseling

Address:A-603, Alaknanda Apartments, Plot GH 45, Sector 56, Gurgaon, Haryana 122011

Jio sold me 12+1 months fibre plan for Gurgaon and took rs15000+ and now customer care says I have 12 months postpaid plan only. The internet coverage is so low, I have been complaining to their customer care on app & email id, no one reverts.

Reliance Jio fibre number: +91 [protected]

Gunjan Dahiya
[protected]
Gurgaon
[protected]@gmail.com...
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Sir I recharged my DISHTV account using my registered mobile number [protected] by amount 211/-on date[protected]. But this amount is received to my VC no. [protected]. But this VC no has been changed by DISHTV technician due to my set top box was defected.
My Current VC no. is [protected] and old VC number ([protected]) is not in use and deposited to DISH TV service team.
So request is my recharge amount transfer from old VC...
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Address:Ashok Vihar Phase 3 Gurgaon

Dear All,

This email is regards to complaint against Jio company in which since last one month where I faced too much issues in mobile network connectivity due to which I am facing low singles and some time no service issues while using in my locality/area.I already raised complaints regarding non functionality of jio mobile network which impacted huge maas of people.

Due To which I feel cheated and harasment...
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J
Johnson rks
from Chennai, Tamil Nadu
Oct 23, 2021
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Telcom looters stopped sms

Telcomm users started looting by stopping sms. We cant use online transaction. I cant able to send otp messages, why are you not raising voice? You are getting paid by our taxes but why are you supporting corporates...
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A
ajithkarthik
from Gurgaon, Haryana
Oct 17, 2021
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VI - Unable to send SMS.

I am using VI for Calling and messaging purposes. So I have used ₹96 recharge plan for my usage. Past 1 month I was unable to send SMS to anyone. I called customer care to raise a complaint. But they have changed the policy that if I opt plan which cast more than ₹128 then only they will allow to send SMS. Even though I have enough balance to sent a SMS. Please take necessary action on this policy which is not at all accepted by a customer...
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