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Travel Triangle Complaints & Reviews

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Updated: May 28, 2025
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Travel Triangle reviews & complaints page 2

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V
Vyomesh upadhyay
Oct 1, 2023
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Address: Delhi

While booking package from traveltriangle. They promise to provide 3 star hotel and the hotel they provided are 3rd grade hotel will not qualify even 1 star ratings. They are not responding on customer care and providing the service.
Travel triangle Booking Id 11011972
Travel Triangle customer support has been notified about the posted complaint.
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    Sapna Singhvi
    Sep 25, 2023
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    Address: Adventuremania

    Hi, I wanted to express my disappointment with the travel agent. They promised a private houseboat but provided a sharing one instead. They're now asking for more money, which has ruined the mood of our entire trip. We had even bought special ethnic wear and planned a lot for this houseboat journey. I hope they can resolve this issue and make it right."
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      suneetha kanamarlapudi
      from Hyderabad, Andhra Pradesh
      Sep 18, 2023
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      Cancellation policy refund amount

      We have planned a trip to Kerala on 23rd sept and we have paid 75% of the amount of the quote for the booking we made.

      We like to cancel the trip not because of our personal reasons but only due to the outbreak of terrible Nipah virus as we couldn’t risk our lives looking on the rise of cases.

      Although the government didn’t declared any restrictions we can’t dare and risk our lives as we are travelling...
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      M
      Mari07
      Sep 13, 2023
      Sep 27, 2023
      This thread was updated on Sep 27, 2023
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      This travel triangle is a fraud company and I just booked trip package to Thailand through breakbag holiday(agent) and this agent asked me to deposit the money of Rs.20, 900 as an advance money. And later I cancelled the order after seeing the negative reviews about the company. I asked them to refund the money after deducting the necessary cancellation fees and both the fraud company was refused to refund the money and stating that it is a non-refundable amount. The group of people from these company are threatening me through phone calls and mail. Their intention is to cheat our Indian citizen. This both the company has to be banned in India. Ideally, I tried to negotiate later and even they are also not ready to rendering the service and later I made a complaint to both cyber crime as well as bank. I request our Indian citizens to refrain from these company and should not give any kind of business to this fraud company.
      +1 photos
      Travel Triangle customer support has been notified about the posted complaint.
      Sep 27, 2023
      Updated by Mari07
      Please find attached the snapshot of WhatsApp chat. I clearly mentioned that you should not booked anything until my confirmation. Breakbag holiday should proof my trip plan such as date of journey, boarding date, itinerary details. Share the hotel bill booked with the contact and specifying the date of check-in and check-out. You should also provide hotel voucher. Sharing the snapshot of booking in public without the hotel voucher is unfair. I can challenge you legally and seek justice.
      Sep 27, 2023
      Updated by Mari07
      The issue is not solved. Why marked as solved.
      This is a reply to your email, you are trying to defame BreakBag Holidays and Travel Triangle by no means .

      We have all written communication and this is a clear case of defamation .

      1.You had made the payment and we had booked your hotels once you had done the payment .After the payment you wish to cancel the booking and don't wish to pay the Cancellation Charges to Breakbag and Travel Triangle, this is an injustice .

      2.You had mentioned in the complaint that we threatening you via phone calls & Email, its a false statement and you are again trying to defame us again without any relevant proof.being a customer you don't have any right to injustice with us by not paying the Cancellation fees as per policy and posting a complaint with our name.

      3.You had made the payment after checking all Cancellation Charges and Checking all details and you are trying to defame us in public.We have all relevant proof to substantiate every single details .

      To all the customer who is reading this review we have attached the hotel vouchers where we had booked the hotels and post booking the guest wish to Cancel without paying as per Cancellation Policy and Defame us, this is absolutely injustice to us.I would request the website admin to please remove the review as its affecting the brand reputation with no means.

      Regards,
      Satyajit Roy || Team breakbag.com

      Booking cancelled and refund refused on full advance money 20,900 - Comment #4125342 - Image #0
      Booking cancelled and refund refused on full advance money 20,900 - Comment #4125342 - Image #1
      Mari07's [Complaint's author] reply, Sep 26, 2023
      Mr Satyajit Roy,

      Don't lie and mislead the information. I clearly said that don't book anything until I get's the refund. Without my confirmation how do you book the hotel and there is a clear WhatsApp evidence. I will produce anywhere. You want to cheat innocent Indian citizen and looted the money. Why do you have such a useless cancellation policy and not protecting the consumer and taking entire money as cancellation charges. You don't speak about injustice ok. You know fair justice you can deduct the cancellation charges and pay the balance amount to customer.
      Dear Mr.Kartik,

      It is marked as solved because we had shared all relevant documents & proof that the claim you have made is clearly trying to defame the company.

      We have all terms and conditions and proof to substantiate that you are trying to defame us in social media with no intention.

      You are trying to claim beyond terms and Conditions which is not correct .

      In case if you further try to defame us without any reason, we have to take legal help as you are consistently trying to defame us.We have shared all relevant proof to substantiate that

      Team BreakBag
      Mari07's [Complaint's author] reply, Sep 29, 2023
      I can also produce all the evidence and documents. So the final word with court. Without rendering the service and refusing the refund money by you is always harmful to the entire society. Hence I have decided to initiate legal actions against Breakbag Holiday and ready to challenge and sue against your company. You will not get this hard earned money and I can recover this money and contribute to orphanage.

      Jai Hind
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        D
        Djaditya
        Sep 11, 2023
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        We have initiated our booking to kerela from travel triangle and paid 5600 booking amount but in few days we have asked them to cancel due to some family exigency but that agent denied .
        Travel Triangle customer support has been notified about the posted complaint.
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          ash1013ag
          Sep 6, 2023
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          I would like to highlight the fraud we have faced after booking a package for Kerala and paying the advanced sum of INR 8600 in the morning along with our government IDs to proceed with the bookings. A travel package worth INR 66, 000/- including flight, Hotels, travel and sightseeing (mentioned in WhatsApp chat) was made by the vendor (Balaji Travels) and agreed by both o[censored]s. But after paying the advance booking charges, we came to know that there was some kind of error on the travel agent's end and they were not able to deliver what they promised (instead of an AC deluxe houseboat, hotel in Alleppey) and for our agreed package we have to pay an extra amount of INR 4000/- later after heated conversation agent told to pay INR 2000 and rest she will bear on her own.
          I booked this package only under the name of Travel Triangle and said no to other vendors who approached me for the same. I was concerned about my whole tour and the promises related to the offerings involved in my travel package, but the Travel Triangle team and vendor team changed my itinerary, and even they failed to book my chosen hotel for our stay. So I decided to not pay them further before things were sorted out. After a long mail conversation, my package was got corrected but flight charges increased by 4000 INR. I end up cancelling my trip and still waiting for my refund.
          Travel Triangle customer support has been notified about the posted complaint.
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            @Abhimon123
            from Dabra, Madhya Pradesh
            Sep 4, 2023
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            Address: Batra house sector 32 gurgaon

            I have joined the company 19 July 2021 as a travel consultant and my last working day was 15th March 2023 my employee ID was 2217. I have informed my manager about my resignation shared the details to his official email id and he is accepted my resignation letter and I served my notice period as per company norm and submitted all the belonging to company but till date company did not provide my full and final amount so kindly provide my full final amount
            Travel Triangle customer support has been notified about the posted complaint.
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              K
              Kashturi Nandi Mahato
              Aug 15, 2023
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              We did our first trip with travel triangle intending it is supposed to be full of delightful memories.
              Initially the representative Ms. Ritu madam spoke and also coordinated with us in watsapp very nicely and she even mentioned that "are aap to Ghar jaise ho gaye ho"
              She just booked our hotel and gave us an attractive quote with lots of discount vouchers in
              Indian summer shack
              Floating restaurant
              Some vouchers in water sports
              Etc etc
              Now the real face of travel triangle is unmasked
              Not a single message or communication from Ms. Ritu madam or her TT co. ( # Ghar jaisa)
              Once we landed in goa we were given coordinates of a local coordinator (Mr.Anurag)
              This also we got with our follow up with travel triangle
              Mr. Anurag who has no face as in 6 days stay at GOA and he didn't bother to meet us once which was earlier promised to.
              And all the vouchers alloted to us are FAKE not a single could be availed as they were all fake
              Floating restaurant closed,
              Water sports we paid 1700 per pax where as other travellers paid 1500 per pax, we learnt in cruise from them
              Indian summer shack could be located in the beach.
              The rooms in Riva resorts were pathetic
              It has snakes, rats, big spiders and in 6 days we had to change 2 rooms .we informed the same to travel triangle Ms Ritu - ritutripstring (# Ghar jaisa)
              But she didn't bother to find out our well being till date
              We travelled with a toddler
              We spent alot of our hard earned money with just a trust on the travel agency to have or bestow us with a better experience and time.
              But it's so sad this service industry is also making money out of human emotions and no value for their commitment. We have travelled with other travel agencies earlier however never have had such pathetic experience. Really Sad.
              #poortraveltriangle
              # pathetictraveltriangle
              # pathetic serviceritutripstring
              Travel Triangle customer support has been notified about the posted complaint.
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                anshuman878
                Jul 24, 2023
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                We have not received for 27EQ and they had deducted extra 10K from us in the name of TCS, the same is not reflected in Traces as well.

                We had booked a trip to Maldives in March 2022, there is no response from Travel Triangle.

                This is a fraudulent activity done by Travel Triangle and its associated Travel Agents.
                Travel Triangle customer support has been notified about the posted complaint.
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                  I
                  Ivo1
                  May 29, 2023
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                  I planned to go on Sunday and Monday from Delhi to Mussoorie. On Saturday I saw in google this agency and I sent a request about information of a tour. Later someone contacted me and I agreed with her offer, I asked for a driver who can speak English more than one time, and she didn't answer anything about it. I paid a part, to me all the process was normal. She told me to coordinate with the driver. When I called him I noticed he couldn't speak English. I told him to pick me up at 6.30 am on Sunday. Next day I was ready on time, but since I hadn't received any update from him, I called him, he told me in 30 minutes will pick me up. But 1 hour later I called him again and he told me something in Hindi so I didn't understand, and he hung up. I called to all the phone numbers from travel triangle I have, and nobody answered me. At 9.15 am, someone called me and told me that in 1 hour would come other driver. Then I told him, that since I'm going later, so I should have a discount, and he told me that first I needed to arrive to my destiny. The driver arrived at 11.40, and the AC of the car wasn't working and the car was overheated. I called again to cancel and request the refund and he offered me other driver in 1 hour, and I told him that it was impossible, what I would do in Mussoorie that day if I would arrive at so late? he told me that I should accept the 3rd driver, since its not possible to get refund. Then, I have been asked the refund by an email, and some days later they answered me that they will no refund me. I feel like I've been cynically robbed by this company.
                  Travel Triangle customer support has been notified about the posted complaint.
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                    Address: To- Ganod, Taluka- Upleta, District- Rajkot Pin code- 360 490.

                    We booked kerala tour package from Travel Triangle with Trivale Unbounded travel agent. In this package they included Special Honeymoon inclusion in which they are supposed to provide Special Candle light dinner with Cake and flower decoration in any of the hotel we want in our package's itinerary. But now they are refusing to provide us this all the items. Today ie. On 23rd May 2023 is our last night in this package i am requesting...
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                    dharmesh_virda
                    May 21, 2023
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                    Address: To- Ganod, Taluka- Upleta, District- Rajkot, Pin Code- 360 490

                    We have booked Kerala Tour from Travel Triangle with Travel Unbounded travel agency. In this Trip we booked AC Premium Private Houseboat with 2 Rooms at Alleppey (Alappuzha) with full time Air Conditioner. But they gave us Third class House boat without any hygiene and without all time AC not in Alleppey (Alappuzha) but in Kumarakom Cruise (Houseboat Registration Number- KIV/KDR/HB/0144/12). Further diesel smelling everywhere in the entire room of the houseboat. We complained to Travel Triangle and also to Travel Unbounded Travel agency to stop houseboat and drop us to boarding point. But they didn't listened to us and kept Houseboat moving. We requested them to cancel the Houseboat because of life threatening issue of bad Diesel odour but they didn't listened to us and doesn't provided any resolution or exchange of Houseboat. We have paid lots of money for private primium Houseboat with all time AC. Then we requested them to refund the whole money for Houseboat or arrange any 4 star hotel at Alleppey but they didn't provided us any hotels. We have to stay on the road outside the Houseboat from 05 PM to 08:30 PM because there's lots of Diesel odour on Houseboat. We complained the agent from 2:30 PM but they didn't provided us any resolution. Then after we booked one hotels ourselves and paid for this hotel. They didn't refunded whole money of houseboat booking. They only refunded Rs.4000 Which is not acceptable and too low for AC Private Premium Houseboat. Please help us with this and please refund all the money (which is around 20, 000 for 2 bed private Premium Houseboat) we have given for Private Primium Houseboat at Alleppey. Moreover I complaint against them for putting our lives in danger in Houseboat with Diesel odour.

                    Complainant - Dharmeshkumar Vikrambhai Virda
                    Mo No. [protected]
                    Email ID- virda.[protected]@gmail.com
                    Trip booking id on trivale triangle[protected].
                    Travel Triangle customer support has been notified about the posted complaint.
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                      S
                      May 10, 2023
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                      I have booked a package for Kedarnath trip with 52000/- Rs. and paid the booking amount of 15600/- Rs on 25th APR. Once the booking is confirmed the agency is constantly changing the package and asking to increase it as 80000/- Rs. with different reasons everyday.
                      I want to cancel the booking and want 100% refund.Booking id[protected]

                      I sent the mail to travel triangle customer care multiple times but till now no response.This is a fraud case by the travel agency.They play with people's hard earned money.
                      Travel Triangle customer support has been notified about the posted complaint.
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                        I have a booking for mauritius from 29th April 2023 to 5th may 2023.
                        Booking ID : 10238634.
                        Somehow resort is not operational in that duration and our travel partner did not check that. Our bookings were confirmed till day before yesterday and then we got to know that we don't have any stay booked.
                        from last 2 days we are following up and the travel partner AGA holidays doesn't respond properly and when he does, it's...
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                        Arun-aggl
                        Apr 18, 2023
                        Aug 15, 2023
                        This thread was updated on Aug 15, 2023
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                        I have booked a travel from travel triangle app with ALS destination as vendor on 16th APR 2023. After paying initial amount on 17th they are now saying that hotel cost has increased on 18th and I need to pay more amount.

                        I have tried reaching everyone on travel triangle but have not any response from anyone
                        Travel Triangle customer support has been notified about the posted complaint.
                        We did our first trip with travel triangle intending it is supposed to be full of delightful memories.
                        Initially the representative Ms. Ritu madam spoke and also coordinated with us in watsapp very nicely and she even mentioned that "are aap to Ghar jaise ho gaye ho"
                        She just booked our hotel and gave us an attractive quote with lots of discount vouchers in
                        Indian summer shack
                        Floating restaurant
                        Some vouchers in water sports
                        Etc etc
                        Now the real face of travel triangle is unmasked
                        Not a single message or communication from Ms. Ritu madam or her TT co. ( # Ghar jaisa)
                        Once we landed in goa we were given coordinates of a local coordinator (Mr.Anurag)
                        This also we got with our follow up with travel triangle
                        Mr. Anurag who has no face as in 6 days stay at GOA and he didn't bother to meet us once which was earlier promised to.
                        And all the vouchers alloted to us are FAKE not a single could be availed as they were all fake
                        Floating restaurant closed,
                        Water sports we paid 1700 per pax where as other travellers paid 1500 per pax, we learnt in cruise from them
                        Indian summer shack could be located in the beach.
                        The rooms in Riva resorts were pathetic
                        It has snakes, rats, big spiders and in 6 days we had to change 2 rooms .we informed the same to travel triangle Ms Ritu - ritutripstring (# Ghar jaisa)
                        But she didn't bother to find out our well being till date
                        We travelled with a toddler
                        We spent alot of our hard earned money with just a trust on the travel agency to have or bestow us with a better experience and time.
                        But it's so sad this service industry is also making money out of human emotions and no value for their commitment. We have travelled with other travel agencies earlier however never have had such pathetic experience. Really Sad.
                        #poortraveltriangle
                        # pathetictraveltriangle
                        # pathetic serviceritutripstring
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                          Apr 15, 2023
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                          I have booked trip from Amritsar to shimla/manali where the 30% was paid upfront and rest has to be paid at the time of checkout in hotels.
                          One Mr Abhishek started demanding money in the middle with threatening calls that if not paid he will not let me and my family move out of the hotel and we will face dire consequences, his contact no is [protected]..
                          Travel Triangle customer support has been notified about the posted complaint.
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                            Julia Govada
                            Apr 11, 2023
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                            I have booked a trip with travel triangle for 9 adults and two children and they have quoted the price as rs. 194620. I have paid rs. 40220 as advance. However due to unavoidable situation I have cancelled the trip and requested for a refund. Travel triangle levied heavy refund charges of rs. 39180. They mentioned that this includes taxes. I told them am willing to pay cancellation charge of 9*2000= 18000+ tax on this 18000( if tax amount isn't included in rs. 2000 per person cancellation charge) which is very reasonable. But they refused to refund the balance amount. Cancellation fee can be charged but the customer shouldn't be overburdened. Moreover I wasn't even issued a proper invoice with gstin. I need help to get my refund back as I have already cancelled my flight tickets with cancellation charge(@ rs. 500 per ticket). Pls help
                            Travel Triangle customer support has been notified about the posted complaint.
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                              from Manuguru, Telangana
                              Apr 9, 2023
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                              Address: No 203, Ramamurthy nagar Bangalore 560016

                              Hi team
                              Travel coordinate are Abhishek and subrato.
                              Please check these all pics.. and take action against this travel agent. He is directly cheating, u r just watching? and also u will loose customers and rating. Below issues we faced
                              1. As per discussion hotel booking is premium but deluxe room booked which equal 1500 cost.
                              2. No proper itenary guide, where to go and what to cover. We are checking itenary and helping to cab
                              3. No supportive to change the hotel room instead just escaping and running away.
                              4. We visited alleppy two times earlier. Basic deluxe boat were very good and clean, well maintained.
                              5. But check this boat, horrible place to stay. We comprised to stay becase we came here but later found lot of insects, dust and etc..decide cut off and move out.
                              6. Ac not working, repairing AC evening 7pm same day.
                              7. No speaker working
                              8. No cooler working but kept fot show case.
                              9. list is big, will share all details. Check pics u will understand
                              10. I will escalate upper management level as well.
                              Travel Triangle customer support has been notified about the posted complaint.
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                                Mithun0805
                                Mar 29, 2023
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                                Hi Team,

                                I booked a Andaman trip in October 2022 for 4 people and paid 45k towards the trip and the total trip package was 90k. But unfortunately flights to Andaman got cancelled due to run away issues.

                                So. I raised request for the refund several times but there is no update from the team regarding refund.

                                I have not expected this from TT considering it is a reputed organisation, hope my query will be resolved soon
                                +1 photos
                                Travel Triangle customer support has been notified about the posted complaint.
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                                  Nandhini Bhaskaran
                                  Mar 13, 2023
                                  Mar 13, 2023
                                  This thread was updated on Mar 13, 2023
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                                  Hi Sir/Mam,

                                  We booked 5 days munnar and allepey package. The stay in munnar was awesome. But the stay in houseboat is awful
                                  1. There are soo many bugs.
                                  2. There is no electricity
                                  3. TV is not working
                                  4. We found many hairs in the food

                                  Please provide us a solution asap
                                  Travel Triangle customer support has been notified about the posted complaint.
                                  Booking id: 10241219
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