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Travelyaari.com Complaints & Reviews

www.travelyaari.com
1.5
Updated: May 27, 2024
Complaints 438
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123
Unresolved
315
So far, so good. Travelyaari.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Travelyaari.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Travelyaari.com reviews & complaints page 6

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G
gauravBjaja22
May 14, 2020
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travels company not sure

Dear sir,
My name is gaurav bajaj and i have bus ticket booked on yesterday by phonepe on your merchant praygraj to delhi and mticket no. Is [protected] and pnr is[protected] and i have a call bus owner he is not confirmed to bus going or not is not about sure. Kindly confirm to me bus going or not praygraj to delhi...

Regards gaurav bajaj...
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G
goldysinghraj1
Apr 24, 2020
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regarding false promise on refund of amount

Address: bengluru

Hi,

I have book two tickets for manali destination and due to lock down we are not able to visit it. That's why whatever hotel and train tickets we have done are cancelled and they have refunded the money. But, as soon as i contacted travelyaari services they throw me an email that they don't have their accountant to check the refund. Then i again email and after that they said bus operator is not providing any feedback on...
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M
Madhurima Sreenivasulu
Apr 21, 2020
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refund of cancelled ticket

Hello,
I am madhurima, booked a ticket to hyderabad from bangalore in orange travels in travel yaari and i didn't get any notification regarding the ticket cancellation or refund. I've tried calling the customer service but it is currently unavailable. Driver's number is switched off. Hence i need to know the current status of my ticket.

Thankyou....
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V
Vira4u
Apr 16, 2020
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didn't get any refund from travelyaari as they cancelled the bus

Following are the details regarding my bus booking from pune to yavatmal. The bus was cancelled by bus provider itself.
Pnr no.[protected]
Ticket no.[protected]
Even after numbers of mails on travelyari support, i haven't got my tickets refund. And didn't got any responsible reply from them.
Kindly resolve the issue.

Regards,
Rohit...
+1 photos
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S
Saiyu Patel
from Powai, Maharashtra
Mar 17, 2020
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refund issues

Address: Indiyani nagar uma society, Pune, Maharashtra

I have booked my ticket in deep travels, seat number 13, 17, 18 yesterday.
As i have booked it online and it has been cancelled yesterday itself then i need a refund.
I have been trying from past few hours still i could not approach with the refund details.
I would like a positive response from you and help me getting it back.

Please help me.
Thank you....
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B
Bansal N K
Mar 8, 2020
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non booking of a seat

Address: 147001

When i try to book a seat in volvo bus for travel from patiala to delhi in bus departing at 4.20 am and 5.00am, the system is showing one seat available in both the buses but when i try to make payment the system shows a message"the seat has been booked by some one else" and the same message is being repeated since the last two hours despite the fact that one seat is available there in both the buses....
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M
[email protected]
Mar 7, 2020
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refund against cancellation of bus ticket

Address: NWB3071 DLF Westend Heights,Akshaya Nagar , Begur, Bangalore, Karnataka, 560068

I have booked a bus ticket (Ticket no.[protected] from bangalore to hyderabad for 6th march 2020 and decided to go for cancellation between 12-24 hours prior to my journey start time.

However when i tried to cancel the ticket i got an error

"ops ticket could not be cancelled pls contact operator"

I immediately wrote a mail to travelyarri with the screenshot of the error & marked srs travels...
+2 photos
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D
Dollina
Mar 6, 2020
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about payment incomplete

Address: Bijapur, Karnataka, 586103
Website: VM-TYAARI

Dear sir, i booked the bus ticket from travelyaari online apps for bijapur to bangalore on 4th march 9.54pm.. And the ticket is for 5th march 6.30pm vrl travels. I paid the money through net banking and the amount is deducted 700 from my account and the payment is incomplete till now.. So please kindly refund the exact amount

Your sincerely
Dollina k...
+2 photos
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D
Dollina
Mar 6, 2020
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asking about payment incomplete

Sir i booked the ticket from travelyaari from bijapur to bangalore for 5th march for vrl travel 6.30pm bus on the day of 4th march 9.54pm and the payment is done from my netbanking account they deducted 700rs and the booking confirmation is not done yet.. So kindly please refund the amount and my ref no. Is[protected]. So please kindly help in this and please do refund the amount...
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S
Shreyansh Vora
Feb 15, 2020
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charged cancellation charge which was not mentioned at the time of booking.

Address: Bengaluru, Bangalore, Karnataka

Travelyaari,

World you please mind responding?

If i do not hear anything now then i will have to go and raise a complain with consumer forum.

Regards,
Shreyansh vora
[protected].

Hide original message

On feb 6, 2020 3:22 pm, [protected]@yahoo.com wrote:
Updates please... Still waiting for call from escalation manager.

Regards,...
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S
Sharad Rajpurkar
from Mumbai, Maharashtra
Dec 26, 2019
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payment done but bus ticket not sent

Address: 307 Tripura apt bhusar ali kalwa thane dist, Thane, Maharashtra, 400605

Dear sir
I Sharad Rajpurkar booked bus thane to Ahmedabad
and made payment Rupees 978 for
Travel date 27.12.2019
Bus name :Global Travel 21.14 pm
Boarding at Kalwa naka

as per your instruction I have made Payment Rupees 978 by online debit card on 10.45 pm on 26.12.2019
and payment transfer to your account also I have otp id is 451472
but ticket information has not received...
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N
N.k.shsrma
from Surat, Gujarat
Dec 26, 2019
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maney not return

Address: A-104 , Parth Avenu Nr. Amin Park Manjalpur VADODARA -, Vadodara, Gujarat, 390011

Sir, my money not return till date, but i am also suffer that time.
Sir next 48 hrs my money not return my account i will go consumer court. Total responsibility agence.
Ticket are bellow

[12/14, 18:51] sagar patil: dear pax, ur journey for nashik to nadiad on[protected]:30 pm, bus no.: gj-03-bv-7744-sky blue is canceled. Sorry for inconvenience. Thanks neeta tours and travels
[12/14, 18:59] sagar...
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B
babuedara
from Aurangabad, Maharashtra
Nov 25, 2019
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cancellation of bus

Address: Hyderabad, Telangana, 500018

I received an sms at 8.03 pm before my departure time 9.50pm on[protected] mentioning that bus would about to start. And i received a trip reminder email at 8.07pm clearly indicating trip confirmed. But at 9.16 pm, i received a call from [protected] informing me that the bus was cancelled. He said further, an alternative seat would be arranged in another bus and took the boarding point as sr nagar for boarding at 9.30pm. I said ok. He said...
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A
Alaknada
from Bengaluru, Karnataka
Nov 13, 2019
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cancellation policy

Since the customer satisfaction is also 28% which means that you guys are really not supportive to the problems of the customers .
[protected] Is the booking id and we booked with the wrong dates and after noticing it within 15 mins we called to which there were amendments at all. There was no benefit of doubt and also the cancellation policy wasn’t clear .
We called a multiple times to cancel it or to change the booking...
+1 photos
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A
Abhimanyu62
from Chandrapur, Maharashtra
Nov 5, 2019
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ticket was booked for air conditioned bus but the operator provided non ac bus service

I had booked ac bus ticket from aurangabad to nagpur on 4/11/2019 but the bus operator provided non ac bus. I must get compensation of rs400/ for two tickets.
Pnr:[protected]
Bus operator :royal chintamani travels. Bus was delayed for more than three hours so i could not attend my office. Bus seats were very dirty and congested. Blankets were given after depositing inr100/ advance....
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A
Anjali Berwal
from Mumbai, Maharashtra
Oct 25, 2019
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refund my amount of bus booking

Hi

As today i have booking for bus from delhi t9 chandigarh and i was on way to reach bus stop i called on no given bus ticket issued by your website and told them i m on way will reach in another 5 minutes they didn't helped i missed bus just from 5 minutes how can be someone so unkind i want my money back here is my ticket detail. This is irresponsible behaviour
Travelyaari e-ticket & invoice for delhi - chandigarh...
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M
Mvlathish
from Mumbai, Maharashtra
Oct 23, 2019
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poor service, instead of sleeper they arranged semi sleeper bus

Hi,

I booked a ticket from travelyaari.com. From chennai to bangalore.

I was booked sleeper bus when i was booking. But at the time of bording they said some problems with bus so they arranging semi sleeper for the same fair.

I never expected such a poor service from traveyaari. It was very bad condition at eary morning.. Because of your such poor service.

Instead of noticing at...
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D
dheerajDK
from Mumbai, Maharashtra
Sep 7, 2019
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ticket refund not processed so far

My ticket number is[protected] travel date was 14th aug but due to unknown reasons it was cancelled by punjab roadways on 13th aug and i got intimation as well. And message came that full refund will be processed but till today it is not refunded. I had called several times and they are saying that they will check it as bus was rescheduled later. (No intimation provided to us). I contacted travelyaari on facebook as well they assured me...
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J
jeetsinghvj
from Noida, Uttar Pradesh
Aug 19, 2019
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refunds

Address: 76 ABM HOSTEL near manipal uni, Jaipur, Rajasthan, 302007

I had booked my ticket from travel yarri.com although the ticket was booked effortlessly, my bus got cancelled and i have took travelyaari insurance also which assured me that i will get 100%refund if the bus got cancelled. It has been a day yet no information on refunds or cancellation of journey has been provided. My bus booked under name of
Vaishali singh
From gurgaon to jaipur
By gujrat travels on 12pm
Date...
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N
nandkumar khengate
from Mumbai, Maharashtra
Aug 18, 2019
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bus not available pnr no. 182262650-894614

Sir,

I have today's booking for aurangabad to pune under above pnr no. I'm at boarding point now as mentioned in online ticket booking, but sanjay travels office says they don't have details of the operator name - anand tourist mentioned in booking ticket and bus no. For the scheduled journey.

Kindly send me the details of bus & contact nos. Of driver/ helper so that i can catch my bus.

My bus...
+1 photos
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