Travelyaari.com Complaints & Reviews

I booked punbus service from delhi airport terminal 3 to jalandhar dated 6th december departing at 04.00 hrs.
Ticket no. 1987749
Pnr[protected]
I reached the pick up point at 02.30 am but no bus arrived at 4am. I was told by the airport officials working on the bus pickup point that there is no punbus service from airport. Because of some legal issue the same was stopped long time back.
This is clearcut a case of...

I booked ticket from Delhi to jalandhar on travelyaaei.com on 29.11.2018. I selected the boarding option as Isbt main gate. When I logged into travelyaaei account I received a message with mobile number to call for any information. I called on that number to ask about the isbt main gate. But the person said the bus will not stop there, I have to travel to jamananagar nagpal dairy for boarding. This is not acceptable at all. It's means the boarding options given in the website are bogus. Secondly, at the time of 10pm night, is it acceptable for a lady to travel in auto to the asked boarding point. I have paid for the service and the boarding point was Isbt. I told the person to cancel the ticket but he said it cannot be cancelled. Now, I want full refund of my money. This was a very bad experience for me. I was all alone and was asked to travel to other area for boarding. I felt helpless. Having such an harassment experience with travelyaaei.com I will refrain from using your website and sai travels in particular.

Today i have got a refund for my cancellation..but it is not the amount it was mentioned to me.. I got the tickets at 874 rs. And it was emailed to me that i would get 668 rs. Refund as the rest was deducted due to cancellation charges.. But i got a refund of 538... This is not fare.. First of all the cancellation charges are too much.. And even if i make peace with the cancellation charges i am very unhappy with the refund which is sanctioned to me.. I have booked many tickets via travelyaari before this.. But never got such feedback.. I am unsatisfied with the service now.. Provide me the amount which was promised to me.. I am attaching the cancellation email receipt have msg. Of the refund which i got.. Please solve this..

I have not got my refund till now..
Prtc-patiala depot - hvac seater ac
Pnr number
[protected]
Ticket number
[protected]
Are the details of my cancelled ticket.. I am also attaching the image of the cancelled ticket... Please give back the refund at the earliest.. I have also booked a ticket on same day in punbus new delhi to chandigarh. Therefore i want the refund of cancelled ticket as early as possible...

As per travel yaari cancellation policy; we can cancel the ticket 1 hr before journey time; however during cancellation they doesn't allow to cancel the ticket and advise to consult the customer care.

Post consulting customer care, they provide vague response that ticket cannot be cancelled as it already started from station.

This is serious as it involves money and losses customer trust.
Please supprot me for my refund of rs 770/-

I have book a delhi to patiala ticket from travelyaari of 21 november time of bus from delhi is 02:00 pm and i have done payement against seat no 41. 587 amount is deducted from my account but i cannot view my ticket no. My transaction id is 14137550 what do i do? I have less time because today is 20 november and now seat no 41 is not booked yet so much time paased away. As a proof please see my screenshots attached with this complaint. Please solve my problem on emergency basis.

Hi team,
I have booked below mentioned tickets from ludhiana to delh airport, now i want to cancel those.
Ticket1
Pnr number - [protected]
Ticket number[protected]

I tried cancelling by giving pnr number[protected] and ticket number,[protected]its showing below error
'there is some error in cancelling ticket,

Could you please help me to cancel those1tickets and re-fund for the same.

Let me know if any concerns.

Dear sir/madam,
I travelled from dhule to pune on 11.11.2018. Name of my travel which i booked was "atharv travels atharva c k patils travel". But instead of that travel, i forced to travel with "gupta travel" without prior intimation. This gupta travel left all the passangers before manchar city which is 75km away from pune due to some fault in bus. Gupta owner does not make any alternate arrangement of passenger as gupta travel was a substitute bus of atharva travels.

After inquiry, i found that no such bus namely "atharv travels atharva c k patils travel" is in existance nowadays. Owner of "atharv travels atharva c k patils travel" booked tickets online from travelyaari and make alternative arrangements of passengers in other buses.

I received a message from travelyaari that, they confirmed with "atharv travels atharva c k patils travel" that bus is scheduled.

If bus is not there then what travelyaari confirmed with "atharv travels atharva c k patils travel". It is now security issue of passengers specially ladies passengers.

This is a big fraud. If i dont receive answer regarding this, i will put a complaint in consumer forum against travelyaari.

Mticket number[protected]
Pnr[protected]
Date of journey - 11.11.2018
Passenger name - mandar

Dear sir /madam,
I traveled by the bus service provided by prathemesh travels, diksha bus on 25th oct 2018 at 8:20 pm, my pnr details are as,[protected] and seat number 14, my other details are name: kurkute j d mob:[protected].
My boarding location was bhosari, landewadi petrol pump but driver requested me to come to kasarwadi, as bus will come to catch me, and said that he will pay me a local fare for the distance about 5 km. I agreed and done so paid rs 60 for local rickshaw. But he said that he will pay me at the end of journey.
Bus and my ticket fare was to risod. But 5 passengers along with me were asked to get down at mehekar about 50 km before the bus destination at 6:30 am.
The driver and the helper arrogantly told us that this bus is up to mehekar and not up to risod. I will not take it ahed up to risod. You can make a complaint for it to where ever you want, their office, or any police station.
But as we was having our work so better way thought not to quarrel with the rubbish third class people. But request is to repay entire fair to me back and do not use the third class services from travelyaari.com

I booked bus ticket from chandigarh to jammu by punbus dated 8th nov 18 10:50 am & back from jammu to chandigarh by zamidara 10 pm but i did not receive any sms or mail though cost of tickets was deducted from my account.
I repeatedly contact your toll free no but they insisted that no booking is there in name / mobile no [protected].
Consequently i again booked a seat in punbus from chandigarh to jammu on 8th nov by same bus & from jammu to chd by zamidara on 12th nov.
When i boarded bus today at 10:50 am punbus i found that there are two seats booked in my name
Pease look into the matter & refund me the cost of ticket
Also please examine whether two tickets have been booked in my name on 12th nov
& if so cancel one ticket & refund me the amount
Regards
Dr ramesh koulvessu
[protected]

243966 is the otp for your online transaction on your debit card ending with xxxxxx1478. This is valid for 5 mins. 06/11/2018 2:54. Don't share the otp with anyone. The bank does not call to verify the otp.
Rs. 738.00 was debited on your saraswat bank debit card xx1478 on 06-nov-2018 02:57:11 pm at travelyaari com gurgaon hrin[protected] the available balance in your account is: rs. 1.53
(Txn ref no[protected]
If this is an unauthorised transaction sms 'block' to [protected] to permanently block your cards.

I have booked ticket vide ticket no[protected] my journey was from pune to vadodara and my pick up point was swar gate opposite to ashray travels. The bus didn't arrived at pick up point and after contacting travelyari costomer care i was was able to catch the bus at nigdi flyover which was a one hour journey from swar gate. Once i reached the bus the air-conditioning was not working. As i have booked my tickets for ac sleeper i demanded for change of bus of some other alternative but i was not given any suitable reply or solution. The bus was of deep travels the condition was soo shabby and dirty the curtains were dirty and sticky the mattress were full of dirt and filth. I demanded for return of money as i didn't get ant service as i was supposed to get. More over i have selected pandya bridge as my dropping point but i was dropped at golden chokdi. The total harresment i faced was immense and the bus staff demanded money for giving blankets to few passenger at the beginning of journey.

On 17.10.2018 i booked a ticket to tirunelveli from coimbatore through your website. The travel agent was maaruthi travels. The agency said in the afternoon that the bus brokedown on the way so the journey is cancelled. When contacted he said that a mail was written to your office stating the cancellation of the trip and the money would be reimbursed, but till date i have not received any refund from your office. When contacted there was poor response. Hope looking to the complaint a proper response is expected and the money shall be refunded at the earliest.

Dear sir
My name is vishal rathod. I have booked royal chintamani ticket through travelyaari. I book pune to nagpur travels ticket having seat number 15l. I have completed transaction of rs. 827 but ticket not generated.
My mobile number is [protected]...
So please sort out my problem because i have to travel in the evening... Because my exam is there in nagpur.

I have a booking from amritsar to chandigarh on 22nd oct 2018. On website time is given 6am to 10am but from amritsar it depart at 6:30 am as they were busy to take offline passengers. Now the departure time is 11am instead of 10am. Hence i will file a suit for recovery for my damages due to make commitment as i arrived late for my losses you people responsible.

[protected]

I have booked bus using travelyari mobile app
Name anilkumar ranadev,
Bus:srs travels
From: mumbai - dharwad
On:[protected], 04:45:00
The money is deducted from my bank account after booking
But i not received confirmation message for journey

Please confirm the ticket as soon as possible

Regards,
Anilkumar ranadev
+91 [protected]
[protected]@yahoo.com

Dear sir,
I am kiran patole. I request you regarding my bus booking on 11/11/18 i want to cancle my booking on the same date. Please give support regarding my problem my ticket no is[protected] sir please cancle above booked ticket. I tried to cancle but i am unable to cancle this ticket. I hope you will cancle ticket and refunded amount will send back to me. I have to new ticket so please resolve it on high priority,
Thank you

Dear sir/madam yesterday i book online ticket from travelyarri from barmer to jaipur and bus time is 2pm. But when i reach on given address bus was no there i called to given number they said bus is parking on another place and when i teacher in new location then bus is not start on right time 2pm. Bus is late 2hrs for given time bus left the barmer 4pm. And when i ask the details of delay then they behave me very use less and mannner less way. So this time e of scene i seen from bus operator first time. So i will never use travel yaari and never suggest to any body to book ticket from travel yari. And i will charge a an application against the travel yaari on local court.
An i will demand for compensation.
So pay the compensatuon and provide the genuine reason.

Dear sir,
I am divakar bhoyar. I booked tickets from yavatmal to ahmednagar. My journey date[protected].
But mid way driver said bus is not going forward due to bus problem. Our next journey is maximum 5-6 hours pending. Till departure location.

& driver shifted us in other bus. But not given ant seats. We stand left journey.

But we paid sleeping seat charges.
So please return our half ticket amount due not getting full travel sleeping seat. Also we get trouble during standing journey.

My ticket no:[protected], pnr:[protected], yavatmal-ahmednagar, seat:22l, saini travels pvt. Ltd. Simba passion +

I am copying all the mail communication below, they are just giving lame excuses against it.

This has been an extremely painful experience from neeta bus & travel yaari. (Ticket attached)

Ticket no:[protected]

Pnr no:[protected]

Neeta bus sent an sms at 11.24 am for cancellation of their bus dated 28/09/2018. Message also confirms that refund is initated (Screen shot attached).
Then struglling to find a right bus, we booked ticket of anand travels from red bus at rs 2000 rs. (Ticket attached). (We had to pay rs 500 extra from previous bus booked at travel yaari).
Now after 2 hours neeta again called & confirmed that bus is not cancelled.
We are now facing dual loss situation, where i have already booked a costly ticket due to neeta mistake & now they are saying me to cancel one of the ticket, which will again cost me 450-600 rs approx.
I called neeta travels & the clearly refused to take ownership & said, please talk to travel yaari only.
I am really disturbed with all this & my wife for whome this booking is done she is also disturbed.
I am now going to travel by anand-travels from red bus as their is no mistake done by them.
Cancellation & complete refund of travel yaari ticket is your responsibility only.
You please talk to neeta & get it resolved.
Very very bad behaviour with customer.
I tell you to refund all my amount for travelyaari booking & additional rs 500 that i paid to get costlier ticket from red bus.
I am ready to take legal action on this also.