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Travelyaari.com Complaints & Reviews

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1.5

Updated: Feb 3, 2026

Complaints 440

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123

Unresolved

317

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Address: 76 ABM HOSTEL near manipal uni, Jaipur, Rajasthan, 302007

I had booked my ticket from travel yarri.com although the ticket was booked effortlessly, my bus got cancelled and i have took travelyaari insurance also which assured me that i will get 100%refund if the bus got cancelled. It has been a day yet no information on refunds or cancellation of journey has been provided. My bus booked under name of
Vaishali singh
From gurgaon to jaipur
By gujrat travels on 12pm
Date 19th of aug 2019
From iffco chowk gurgaon.
Contact me for further details.

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S

Sharmadj

from Delhi, Delhi

Sep 17, 2019

I have booked a ticket today for indore to khandwa and i have got a call in midnight that your bus is cancelled so cancel the ticket. I am getting 80rs refund. It's happened before also from Neemuch to indore and i did not get refund for that ticket. I want refund for both tickets because if bus is cancelled that it's not my problem .

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Sir,

I have today's booking for aurangabad to pune under above pnr no. I'm at boarding point now as mentioned in online ticket booking, but sanjay travels office says they don't have details of the operator name - anand tourist mentioned in booking ticket and bus no. For the scheduled journey.

Kindly send me the details of bus & contact nos. Of driver/ helper so that i can catch my bus.

My bus schedule time is 10:30 pm & i'm waiting since last 1 hr at pick up point - sanjay travels, near naik college, aurangabadaurangabad (Copy of booking ticket enclosed).

Regards

Nandkumar khengte (Passenger)
Mob no. [protected]
Pnr no.[protected]

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Z

Zainab Talawala

from Mumbai, Maharashtra

Aug 22, 2019

I have booked my bus ticket for jamnagar to surat. Money has been deducted from my account and ticket is still not confirmed. Please do refund my amount or book my ticket. Or just refund my amount so that i can book my ticket from somewhere else. Hope to get positive reply soon. Please do help me immeditely

B

Bhagvatsingh

from Delhi, Delhi

Aug 29, 2019

Please help my tikit cancellation related issues don't solve please provide my payment

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I have raised a ticket on travel yaari website for banglore to pune but i want to cancel my bus ticket for that before 1 week even that still i am not getting my refund by travel yaari. I have pay 1575 inr for bus ticket. Even inform before still i have not received my refund.

The screen shot of ticket raised is given in attachment.
There is no link to cancel the ticket and the toll free number[protected] given on ticket is also not working.
Please help to return my hard money since i follow up from 1 week before to cancel my ticket.

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M

MRIDU YADAV

Aug 27, 2019

I have booked tickets on 17 August for Allahabad to Lucknow. On enquiry, they said that all the buses of non ac seater has been cancelled and you will get a cancellation message. After that, refund will be processed. Its been 2 days i haven't got any message regarding this. I want you to look upon this matter.

G

gehna arora

from Shimla, Himachal Pradesh

Oct 22, 2019

I had booked my ticket of 30th September for delhi to chandigarh having pnr number
[protected] and ticket number
[protected] but due to some reason i had cancelled the ticket on the same day but as it more than two weeks but still i didnt received my refund so i request you to pay my refund back pls

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Address: Pune, Maharashtra, 411007

Booked 2 tickets 1 male and 1 female from pune to indore 29 july 2019
Bus operator since morning is repeatedly calling to reallocate one of the lower seat to upper seat. On finally asking that we won’t entertain your calls anymore as we don’t want the seat to be changed from what has been booked on the website and will raise a complaint now. Then the operator said i don’t care about any complaints and you will not get the same seat and you have to take whatever i allot.
The seat in the discussion here is booked by us for an old and sick lady and even the bus operator is unmoved.

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Jul 29, 2019

Updated by Deepakparasiya Bus operator Raj Ratan Tous n Travels

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A

adarsh dave

from Mumbai, Maharashtra

Sep 10, 2019

I have booked a ticket from Pratapgarh to Jaipur. Now I m not going. Plz refund my money.

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Address: New Delhi, Delhi

I have booked ticket from haridwar to delhi on 22.07.2019. But after some time i got a msg regarding tripp cancelation by travelyatri. But till date no any refund received.
Cancelation msg
Trip cancel from : rishikesh, to : kashmiri gate, dated: 22/07/19 22:00, schedule time: 22/07/19 22:00, collect refund from your booking agent, contact: online. [protected]@upsrtc.com, toll free no:[protected]

Ticket msg —
Travelyaari.com mticket no:[protected], pnr:ksmi[protected], haridwar-delhi, haridwar, 11:10 pm,[protected], seat:15, upsrtc - (Uttar pradesh state transport), name:sushil yadav
Regards
Sushil yadav

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S

Shakeel Ahmed58

from Mahoba, Uttar Pradesh

Aug 12, 2019

Sir, my name is shakeel ahmad.I booked seat in Delhi to azamgarh Akash travel bus on 31 July 2019.but without any information he was cancelled bus.i faced so much problems.so sir please refund my RS.885/-thanks.

Shakeel Ahmed58's reply, Aug 6, 2019

I am shakeel Ahmad. bus cancelled from Delhi to azamgarh on date 31july2019 without information my booking ref.is180463067 and ticket no.is 99 booking date 31 July 2019 bus opp.akash travels Delhi. Refund my 886rupees.

प

पै.विशाल चौधरी

from Pune, Maharashtra

Aug 19, 2019

Majha personal problem aslyamule majhe ticket mla cancel karave lagt aahe

पै.विशाल चौधरी's reply, Aug 11, 2019

My personal problem

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I have already made a complaint on cancelation of the chirag travel bus from dhulia to ahmedabad on[protected].
But till date i have not received any response on refund of the amount.
Please take immediate action on this.
Regards ramesh menon.
Pnr[protected].
Ticket number[protected]
Date of journey[protected]
Dhulia to ahmedabad.
Matter urgent for action.

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Address: Indore, Madhya Pradesh

I had booked a ticket on 21/07/2019 from gwalior to indore then cancelled it on same day after 15 mins bcoz of some personal issue I had to expand my stay in gwalior.
They have refunded me only 5.30 rupees
Now I m calling on customer care number which is given on site, it is not connecting
The worst experience of my life with travelyaari.com
Booking details
PNR no.[protected]
Ticket no.[protected]

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N

Neeraj Singh-IT-MODINAGAR

from Chennai, Tamil Nadu

Aug 5, 2019

Dear Team my travelling auto cancel message my cell number so please my refund my money pnr no.[protected] .

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Address: 3-1-16/33, S.V Nagar colony, Mallapur., 500076

Hi,

I would like to inform you that yesterday i.., e, on 24/07/2019 i have booked tickets from pune to hyderabad wherein the amount debited from my account twice under the mentioned transaction id: 15913623 so kindly check the said transaction id which is debited the extra amount of rs. 2688.00 /- from my account. So kindly refund the amount of rs.2688.00 to my account on a priority basis.

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Y

Yogaraj Jadhav

from Mumbai, Maharashtra

Jul 30, 2019

I have traveled from pune to shirpur for 19 july but system automatically changed the traveled date 18 July so kindly provide my refund or rebooked for 19 July.
Kindly revert ASAP.

Regards,
Yogaraj Jadhav

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Address: Ashram Road, 35, 4th Floor, Pushpagandha building B WING, Thane, Maharashtra, 400604

I had booked my bus ticket on June 16, 2019, bus service provider was N T travel. I was at pick up point from 10:20 pm, bus Dist pick me up and went. I was with continuous follow up with travelyaari and bus service provider from 10:23 pm. But no one given me right information and not giving my ticket refund stating that traveller was not available at pick up point.

Attaching screenshot of my call log.

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Dear team,
Today i have received a call from service provider that due to some technical issue in the bus, they will not be able to facilitate the travel services booked for 15/07/2019. They also insisted to get in touch with the concern mediator for full refund of the amount through which ticket was booked.
Please get my full amount refunded.
Details of my account mentioned as below-
A/c: [protected]
Name : shardindu prakash rai
Ifsc code: hdfc0001261
Bank name : hdfc bank ltd
Branch: ashok vihar, new delhi

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Address: Bangalore

Hi Sir,
I have Booked ticket from Travelyaari.com from Azamgarh to Delhi dated[protected], I have Booked Single Sharing Sleeper Seat and charged Fare for the Same, but at the time of travel when i contact to Bus operator they showed my seat is Double share basis and they also show me their seating chart details, this is very fraud to customer, which is now days Travelyaari.com do with his customer, they charged fare for single share basis and provide double occupancy sharing seat . it is cheating, please refund my amount.
Ticket Number:[protected]
PNR[protected]
Name- RAJAT KUMAR SINGH
MOB- [protected]
Bus Number- UP-50-CT-1503
Operator name- Siddhi Vinayak Travels Azamgarh
Seat number- B
Coach type- SLEEPER AC

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S

SD Vishwakarma

from Rewari, Haryana

Jul 22, 2019

I booked 3 seat from agra to Gurugram through navin bus service seat no 19, 20, 21 date 21/07/2019
Amount [protected]@1341 debit by you & PNR No not allowed

Pl do the needful asap
Bus will be depart 17:00PM on date 21.07.201

Thx
Shambhoo
[protected]

N

Nidhi Khemuka

from Mundi, Madhya Pradesh

Jul 26, 2019

Mai Nagpur se Jabalpur ticket book kr Rahi thi paise bhi detect Ho Gaye aur ticket bhi Ni hui customer care me call bhi Ni lg rha

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I have booked a ticket just now from dhulia to ahmedabad by chirag travel for tomorrow evening at 8.00pm.
Pnr[protected].
Ticket number[protected].
Immediately after the booking i have received a call from the operator that the bus is cancelled and cancel the booking.
Please cancel my booking and request you to kindly refund the amount.
Regards ramesh menon.
[protected]

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N

niteshmalviya

from Mumbai, Maharashtra

Jul 15, 2019

Dear Sir,
I was book 07 july 2019 Indore to neemuch . but three time money deduct & ticket not book.
Name- Nitesh Malviya
Email ID- neetesh.[protected]@gmail.com
net banking transection No.-[protected]IGAGNOVHF2
two time through Google pay.
please refund money.

Regards,
Nitesh Malviya
Mob. [protected]

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Address: No.412, 3rd Floor, 4th Block, 100 Feet Road, Koramangala, Bangalore - 560034, Bangalore, Karnataka

Hi Sir,
please inform you that my bus operator call me before 3 hours of my travel that bus has been cancel for today, in this case i have no option how do i do my travel, i am very worried about this customer service provide by Travelyaari.
and 2nd reason is Travelyaari customer care not reachable, in this case by whom i have share my problem .
Name- Rajat Kumar Singh
Mob.NO.- [protected]
PNR No.[protected]
Ticket No.[protected]
Boarding time:- 6:45 PM, July 11 2019
Bus Operator- Siddhi Vinayak Travels Azamgarh 1600
SEATER_SLEEPER AC

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Address: Hadapsar, 411018

I have booked 3 sleeper seats refer pnr: [protected]

1. Bus driver not attended stop taken pickup from risky road
2. Booked bus is different and physical bus is different
3. Operator doesn't cooperate with travelers used worst language for his mistake
4. Changed bus on many convenience by police also.
5. Booked seat was different and operator given back side seat.

I need money booking money refund and operator should punished for his wrong attitude

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S

Sharan Parsalge

from Mumbai, Maharashtra

Jul 17, 2019

Booking not received pushakraj travels latur message Pl forward me.

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Address: PLOT NO.25/2, SECTOR-9, New Delhi, Delhi, 110085

I tried to book a ticket for ac bus from new delhi to ludhiana
Through google pay vide txn no. Upi/[protected]/p2m/travelyari
@hdfcbank dated 28.06.2019 for rs.1051/- which was debited to
My account no.[protected] with punjab national bank,
But the txn was failed. The said amount has not been refunded/
Credited to my account till date.in this connection, i raised a complaint
With your customer care on 8/07/2019 but the same has not
Been resolved. You are requested to please refund the amount of
Rs.1051 to my account at the earliest.

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Address: 1/1B. Sri Anandaham Appartment, Jai nagar 2nd street, Arumbakkam,, Chennai, Tamil Nadu, 600106

I booked ticket from salem to chennai on 22nd june and payment paid through sbi net banking, but not received the ticket and amount deducted from my account. (Ac. No.[protected]) i came to kpn travels and asked the concern person, he told that the ticket has not booked. Again i taken the new ticket by paying cash payment through kpn travels counter in salem. Its been almost 12 days i have not received refund for my deducted amount. Kindly take the necessary action immediately

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Address: New Delhi, Delhi, 110074

Hi Team,

Still waiting for my refund, attached is the photo for your reference, as mentioned in last emails and 10+ times over phone that bus stopped mid way and no one took responsibility to take us to destination. Bus was not working and we were left on highway.

Travelyaari must take the responsibility and refund the amount. i have been following up for a month now.

Refer ticket details below :
Trip Name Delhi to Amritsar
PNR [protected]
Operator name Heera Travels
Coach type MERCEDES SEATER AC
Boarding time 31th May 2019, 22:30hrs
Boarding point Heera Travels, Shop .no 6, Jmana Bazar, Near Nagpal Dairy, Redfort Delhi-6
[protected], [protected]
Pickup man details Phone

Regards,
Gautam

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Address: 145001

Desr concern,

Ticket no:[protected], pnr:[protected], pathankot-delhi, pathankot, 11:31 pm,[protected], seat:dl7, new pal tour and travel, name:rajeev saini

Online ticket booked and had not been provided the service.

Above flashed operator named, new pal tour travel had ditched me after taking amount from me.

Now, i'm suffering in another bus after paying the full amount.

My health suffered a lot due to your company's fake modus operandi.

Now, i decided to take this matter to the consumer court without fail.

Forcefully, your unprofessional standard operating procedure has plunged me into the gruesome situation.

For sure, i will take this scenario to the next level i. E, consumer court.

Regards,
Rajeev.

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Rupali Gangwal

from Udupi, Karnataka

Jul 3, 2019

I have booked ticket from Belgaon to Pune before 5 hours but as per communicate with official they said that ticket can not be cancel now .. so it's really bad experience to travel with this approach by http://Travelyaari.com bad one

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Address: Near Railway Bridge, Tilak Nagar, Hyderabad, Telangana, 500014

Hi, I booked ticket from Hyderabad to Bangalore on 12th June and paid to thru Google pay but transaction got failed and amount deducted
from account. And again I booked ticket, this time I received confirmation on ticket and amount deducted again.Its been almost 10 days I haven't recieved refund for my failed transaction. Can you look into it . UPI ends with 5262

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Address: pratap nagar jaiour, Jaipur, Rajasthan, 302001

I had booked my ticket from Jaipur to Anandpuri on the dated of 07.06.2018 and treval date is 08.06.2019, somehow bus was cancelled due to some issue with bharat travels and I have raises the complaint on same day 08.06.2018 but still my refund is not received . Also I have call to customer care many time but your operator not support to us..rest details are mentioned below.
Ticket No:[protected], PNR:[protected], Jaipur-Anandpuri, New bharat travels, 06:30 pm,[protected], seat:14, New Bharat Travels, Name:Jaiprakash

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