[Resolved]  Tsspdcl — wrong electricity bill since 2 months

Hi, i am resident of 11-41, majeed pur road, medchal lake road opposite to medchal check post, medchal district, hyderabad - pin : 501401
My electricity bill : sc. No.[protected] and usc :[protected].
My electricity bill use to come around 250 to 270 always but since 2 months i got electricity bill for the month of march is rupees 1554 and for month of april i got bill of rupees 1116. I am surprised how one can randomly send electricity bill with out checking the meter? I have checked my meter and the reading is usual like 80 kwh. I have to get bill around rupees 270 but to my surprise it's showing rupees 2670 for 2 months. Which is not at all acceptable and i request concerned department officials to look in to the matter and resolve it soon. I submit i have no pending bills till february 2020. Kindly always send correct electricity bill and don't put burden on common people by sending huge wrong bills.
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Aug 10, 2021
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear consumer,

As per TSERC orders issued dt: 04/05/20 the provisional bill for LT category I(domestic) for May/2020 month is generated equivalent to the units billed in May/ 2019 billed month. After lifting of lock down the meter reading will be taken and bill will be revised accordingly. Any excess amount will be adjusted to future bills or less will be collected

.It is to inform you, that all individual provisional bills are issued as per the TSERC orders only & as per their respective category .No individual billing revisions are done . .

*You are kindly requested to pay the bill amount as displayed against your service number in web portal to avoid surcharge, if any and cooperate with the Electricity Department*.

For Online Bill Enquiry

https://www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_109

Regards,
Customer Service,
TSSPDCL
Complaint comments 

Comments

I N.V. Ramarao consumer of TSSPDCL having service no:[protected] and USC NO:[protected]
received the current bill on[protected].i was very much shocked after verifying the bill.
In that bill it is mentioned that the previous reading is 568 and present reading is 1134.
The billing units are charged for 1134 insteed of 1134-568=566 units and meter status is mentioned as 04
our meter is anew meter which was changed 6 months back only.and todays reading is also displayed in the meter as 1148 units.the billing was calculated for 1134 units and bill amount was Rs7457.04/-
This causes very burden to me for payment .
hence i request you to pls consider this and solve my problem.

USC:[protected]
LANCO hILLS

As per yur circular above, my May 2019 electricity charges were 2660. You should have charged the same amount for May 2020 also. But the amount for May-June bill is Rs. 29085. How is this possible. This is true for all the consumers in Lanco hills residential towers. Should we ask the court to resolve this issue?
sc no 53012718
USC no[protected]
By mistake we have paid current bill twice in october 2020 as details below
1.[protected] REF NO[protected] for RS 2555-77
2.[protected] REF no[protected] for Rs 2555.77

So we have paid rs 2555.77 excess amount.I request you please adjust in NOVEMBER 2020 current bill.
M.S.R.MURTY
MOB no [protected]
Mail [protected]@gmail.com

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