TVS Motor Company Complaints & Reviews

Dear Team,

I have purchased new TVS starcity+ bike(110cc) from Mahalaxmi Auto, Ahmedabad .

Owner Name - TUSHARKUMAR BAROT

Purchase Date - 27/04/2017 | Registration No. - GJ01MX5781

Chasis No - - MD625FF17H1D27719

Complain Ref. No - 87501

There is problem of mileage & performance. As per sales representative Starcity Plus gives mileage of ~80 kmpl. But I get mileage about 58-60 kmpl. Atleast I should get ~75 kmpl average. Since I purchased new bike there is problem of shock/jerk when I shift first gear. Even after first service, problem is not resolved.

Even after replacing various parts the problem is not resolved. However the shock/jerk is reduced some what. But still problem is not diagnosed for resolution. I have doubt on service team regarding service solution. Because till now I have given 5-6 times for problem resolution.

This is to keep you inform that on 17 june 2017 i reach to ahuja tvs indore for servicing of my scooter, i m complaining that time for milage. When i collect my scooter after servicing i found that it perform not well n a new problem generate in it, while complaining it on 27 june 2017 to dealership the service manager said that there is some problem in caurburator n mechanic said differ that trouble in electronic wiring. After checking full day they give me my scooter at evening of same day. Still that day i am facing starting problem.

My vehicle is in warranty period

I need proper resolution for the same kindly do the needfull

I gave my wego ap35s4724 bike @ your tvs service center vizianagaram on 7th july 17 for head cleaning. They promised me to with in 3 days they complete the work and hand over it in max 3 days.. But they didn't.. Every time i call him for did they finish the service.. They said ur work is going on.. On 15th june i went there, i saw my bike is in the same condition.. They didn't start any work on tat.. Simply saying lie when i made phone calls to the service center.. Ur bike is in work process it will deliver in two days.. It's date 17th they should not start any work on my wego bike.. So kindly resolve it..

Best regards
Y. Sudhir/ b sunita
Vizianagaram (Ap)
[protected]

We are very sorry we trusted tvs,

We purchased tvs jupiter from kalamkar motors, baner, pune

For rto they took 6967/-, its been 3 months now, have not receive registration number yet, there is no problem, or issue, nothing stopping from issuing numer, its sheer carelessness, lazyness of your guys, not bothering to do as promised.

What kind of people you have given dealership. You think only sales is everything and then forget to deliver what promised.

They are neithr refunding the rto money taken, nor giving number from rto, please suggest.

When went for the service i told the service in charge mr thavamani tvs sundaram honda chennai, that the diesel tank cap is rusted and the back diki door should be adjusted.
They first told that the rust is due to sea water, hence no warranty change and diki door problem cannot be attended, if attended the door are not locked correctly.
Once again, i appeal, but they said that we are getting permission from honda company and replace it.
After two months i again ask about the replacement, now, mr thavamani and his head mr thangaraj told that the diesel tank cap rust is due to acid spread.
From the starting onwards every service they took every little marks in the car and the same should marked in their job work paper also, now i ask you why you people dont mark any rust in diesel tank cap.

I have made my last service at susheel tvs on date15/07/17. They gave vehicle on 16th. When i see my vehicle such a pathetic service they had done i never seen anywhere. I've said i got self motor problem in my vehicle. The executive who took my vehicle forced me to accept that it was battery issue. But all my vehicle lights and indicators and horn are working fine. Also he said me to buy battery outside. Ok i'll buy its not issue if it is not battery issue what should i do then. And the service they just cleaned my vehicle with water. And i think engine oil had changed (I'm not confirm of it. And no other problems i've said are nit rectified. The executive and the service shows me how responsible they are taking the vehicle. Now i want you to know that who reacts to this issue had to rectify my bike issues asap

I recently buy a tvs xl 100 for my father in my village but the bike having starting problem daily morning but after the bike started full day it working without starting problem. So we having issue on daily basis in morning only at first time start. I asked the tvs service center and they telling the bike model having this starting problem as a common issue. I very disappointed with this bike because my father is old man and he struggling to start the bike every morning. Please give me a solution for the this.

Thank you
Karthik n

I purchased scooty pep plus on may 19th 2017 nero blue from prakruthi mortars jalhalli cross branch. Whenever i ride the vehicle the vehicle gets off suddenly. I even had given the scooty for service on 16th july but still the vehicle gets off while riding... Please i need the replacement for the sooty pep plus. My executive is rajeshwari from prakruthi motors tv's from jalhalli cross beside rockline mall

Am murthy m i purchased tvs mln edition disc moped last year in nandi tvs mysore. Initially vehicle was good condition. After 2nd service i used to hear some noise sound from engine (Like metal scratching) & jerking on riding. Whenever i complained to this during service they used to tell it's noise from loose parts & jerking is wheel alignment. Even after 5ths service it was same issue. Last 5th service done in gokulam tvs but there is improvement. Finally i am given complaint to tvs customer service but there is no use (Complaint no: 84859).

I have a tvs sport bike only 3 month old and petrol meter not working service center were saying its not my fault
Bad behavior to the costumer

I purchased tvs apache 200 that i am waiting since 2014 bt reality of this bike is there is no problem in tvs bikes bt real culprit for all complaint is tvs service centre they dont care about customers i purchased my bike on 15 march 2017 after one month problem come from starter motor.. I went to service centre they denied to change it in warranty then i call tvs customer care he assist me very well after conversation between w/s manager & customer care executive they changed starter motor under warranty today my clutch cable got broked reason behind this is they didnt lube it in 2 service.. Means its only 3 month & my clutch cable is broken 😔😔😔

I will never suggest to anyone to select the tvs-bike there are no responses against any complaints.. All outlet provide cheapest services. I purchase a bike before 2 months but still registration not done and nobody have particular answer not customer care nore it's dealer.

I purchased the tvs victor gl (Black and gold) in july/2002. The fuel tank started licking from the right side bottom within 5 years. When i am checking the right side bottom got corrosion. I replaced with new one. Again the new tank started leaking within 4 years at the same place. This time i fixed the same with mseal. Now it is working. But i donot know when it will problem again. Worst tank material.

Sir,

I had bought a "tvs scooty zest - matt blue" from sri venkateshwar motors, vadavalli, coimbatore on 29/11/2016 through outright cash purchase.

The vehicle was registered with rto by the above dealer and a regn no was conveyed to me over phone.

However i have not yet been provided with the original regn certificate (Rc book) of my bike, by the dealer. The reasons provided by the dealer are not convincing. Pls arrange to deliver my rc book immediately.

Yuvaraj sv
+91-[protected]

I have purchased my bike 26 june now it's running only 634 km but it's both tyre is not stable air and it's fule gadge are also damage your workshop was say coming after 25 days how it can possible i purchased bike from bareilly pride sales uin u. P. My contact number are [protected] i have done first sevice yesterday date 10 july 2017 str no. Alapk1551hst001 cst no. Bf -5029069

Bought tvs jupiter in april vehicle no dl13 st 2070 got first service done at service center in sahibabad, even after explaining the complaint of handle bar making crank sound while taking front brake, got my scooter with the same problem after service, worst experience with tvs, to be honest i am loyal customer of honda but thought lets give a try to tvs and here is the result, unsatisfied customer.

Unsatisfied customer
Sunil d narayan
Ph:[protected]

They are not behaving well with the custmors so i am not happy with there behavior .

Sir,
This has reference to the above subject that I had purchased this vehicle from TVS SR MOTORS, URAPPAKKAM on 25.03.2016 under EMI scheme. This vehicle was having problems with lock set in the beginning itself also it was having a problem in the petrol line and the same was rectified at the service centre during the warranty period for which we have paid the charges. Now the vehicle’s self starter is not functioning and the kicker got jammed last week and we have left the vehicle in the service centre on 03.07.2017. Please let us know whether this vehicle is a genuine one and if so why this much of malfunctions in it that too within one year. The vehicle had completed five free services. Finally the service centre has declared that there is a problem in the engine. Kindly look into this matter and rectify at the earliest since the vehicle is lying in the service centre.
Encl: The bills which were claimed by the service centre

I purchased tvs jupiter in january 2016 and till date it has run less than 4000 km. But the rear tyre has developed multiple cracks throughout the circumference of the tyre.

Vehicle registration no. — cg-12 an 2700
Vehicle purchased from — tulsi tvs, korba (C. G.)
Present location and service centre — logtech tvs, trivandrum (Kerala)

I contacted the authorised tvs service centre m/s logtech tvs, trivandrum for replacing the faulty tyre but they have straight away refused to do the same under warranty.

Kindly instruct the tvs dealer / service provider to replace the tyre as this is a manufacturing defect and it is still under warranty.

For any clarification kindly contact at this no.
Mob:[protected]
E-mail: [protected]@gmail.com

I had purchased a TV's Jupiter and after 1 hour I had query related to the accessories and when I ask my question there atitute was changed the were telling rudily Baar Baar aap kyu puch rahe in a very aggressive manner.