TVS Motor Company Complaints & Reviews

My bike is getting timely service at aditi tvs noida. From the second service onwards i have complained about the gears getting stuck between 2, 3, 4. However, no efforts have been made & the issue was resolved on temporary basis. Now in the fourth service, i have made the similar complaints & now the mechanic has recommended that the clutch plate needs to be changed. The service centre is charging me for the parts & they claim that company is not liable for part replacement. The bike is only 9 months old & all the four service has been done at aditi tvs & on time.
This is a manufacturing defect & should be replaced by the company or at least get it checked once to find the root cause of the problem.

Respected sir/madam
I am buyer of tvs jupiter from your respected company.
I m suffering from this inconvenience given from your service centre situated in inder enclave main rohtak road delhi-110087
They installed a new v belt drive and roller comp but just after one day it belt breaks and i was stuck in the middle on the road way to my home.
I am just so obsessed with their quality and seriously m just pissed off now. Cuz i have bought it just one year ago.

It's been a real high disappointment from the well known company that their authorized service centre serve such a bad service that even past three regular services the issue related to my battery is not resolved. The battery shows dead from past 4 months even after timely services. Every time i give my tvs jupiter for servicing i am told it's just a normal issue which will be fixed but it remains the same and on top of that my horn is dead post the past servicing. Money is charged and the customer is made a fool for that. No customer satisfaction from such a company. Service centre address is a - 15, main rajapuri road, rajapuri, opp. Dwarka sector 5, delhi, 110059

I have purchased tvs jupiter from pores auto sangli in april end. Same damage in june so i given it to show room for repair on 16 june. At time of sending vehicle i have informed my complaint about left mirror. On 17 june i phone show room about vehicle repair complete they told me same ready. When i went there mechanic come outside for delivery with our mirror. When asked for same he again take back vehicle same & told me to wait. After few minutes come back with vehicle with out glass & told me mirror not available at show room. Then there talked in very rudely & told me to take delivery with out mirror. Now i have to use vehicle with out mirror person in show room unable to tell when same available. This is very bad experience of tvs show room for me. This is serious complaint against opore auto. I want your feedback​ for same. My no [protected]

As its been almost one year after buying apache rtr 200, after one service my engine started making noise, engine oil started leaking, clutch plate started burning, i complained about that several times in my further services, regarding that its engine parts have been replaced twice and my cluch plate has been replaced thrice but still problem is not resolved yet and the sound increased as well. I want to replace my engine cause i am not...

मेंने भोपाल मध्यप्रदेश के कोलार में कोहिनीर tvs से जुपिटर खरीदी थी | जिस दिन से मेने ये गाडी खरीदी है उसी दिन से चलने में खटारा गाडी जैसी आवाज आती है | शोरूम में सेल्समेन ने कहा की सर ऐसी आवाजे नयी गाडी में कभी कभी आती है आप कल ले आना हम सही कर देंगे | गाडी के लॉक भी अंदर की तरफ था वो भी सही कर देंगे | अगले दिन गाडी चलने पे मेने देखा उसका मीटर भी काम नहीं कर रहा है | मेने अगले दिन जाकर गाडी शोरूम में दाल दी और उन्होंने भी सही कर के देदी | पर तब से अभी तक यही प्रॉब्लम आवाज़ और मीटर की बानी हुई है हर बार जाने पर सही कर के देदेते है और फिर ५ घंटे में मीटर भी बंद आवाजे चालू |
कमाने के चक्कर में या तो शोरूम वाले घटिया मेकेनिक रख कर बैठे है और फर्जी काम करके मेरी गाडी में पार्ट गलत लगा के पैसे खा गए है | भोपाल वालो से अनुरोध है tvs की कोई गाडी मत उठाये और ज्यादा ही पसंद है तो कोहिनीर से तो बिलकुल भी नहीं लेने चोर लोग है कमाने बैठे है झूट झूट बोल के गाड़ी बेच देते है और १ साल तक झिलाने के बाद कस्टमर से पैसे लूटना शुरू, क्युकी आपकी १ साल की फ्री सर्विसेज तो ख़तम हो ही जानी है तब

I have buyed tvs apache 200 4v bike in november of 2016. Some problems occurred after 1 or 2 months regarding engine. Now, it is about 7 months, still there are a lot problems in engine. After receiving bad experience at the service center, that is no solution to many problems. Now i am tired of all these things, so i wanted to change the engine of my bike so it will help me further....

I have jupiter zx model, i give it to service its really bad experience with tvs service center in mira road they just wash my bike and give it to me all the problems remaining same and they charge 400 bucks for water resistant polish, 200 for clutch and 200 for service, really i disappointed and next day when i ask for problems they just said it "we will check" nothing else they done.

I compared 10 km distance travelled by wagonr car, hero honda splendor bike, and tvs jupiter car and bike were showing 10km moreover tvs jupiter meter reading was showing 10.6 km. I have monitored the same issue with other tvs jupiter also but meter reading was showing 10.6 km only. It means milage meter of jupiter is showing excessive reading plse liquidate the issue. I told the issue to ka motors jaipur but they denied for the issue

I have taken tvs victor bike last year 2016... By this year i ride 12000kms... According bike manual guidelines... Engine spark plug, air filter, has to change... I went to service center to change those parts.. From 1 month onwards they are saying no spare parts are availing in vizag city... If these small kind of spares are not availing... Then if major spare gone... Wat should we have to do..... To keep my bike at home until i got a spare part... This is not at all fair... So plz take action as soon as possible... My no. [protected]
Name p. Praveen kumar
Gajuwaka visakhapatnam

I've got scooty last year. And we have been facing the following problems like
The self start doesn't work, we need to kick it. The battery or engine has some problems. The horn doesn't work. It has stopped in between many times. We have been encountering various problem while starting the scooty.
Sir, being such a reputed company we can't believe of any such products from you. Please repair the scooty. Hope to get resolved asap.

Thankyou.

Dear tvs team,

Since 21 years my father is loyal to your brand.

From tvs 50 then victor gl still we have kept it as a memory.

Seeing the quality of products recently i purchased rtr 200 apache at bangalore prakruthi motors.

Since the day i purchased there will be a chain spracket noise as i drive 8 kms and above..

Since 3 services i have done in your authorised dealers​
Arunagiri motors bangalore twice then
Fast bikes bangalore once.

My query is not resolved at all it's the same.

Kindly resolve at the earliest.

My faith towards brand is lost.

Can reach me at +91-[protected].
Mail id [protected]@icloud.com

Regards
Sandesh n

I am prathamesh rajesh darde. My tvs jupiter millionr not register from dealer is niyati motars my chassis no. 73278 / 79283 & cc /hp no. 109. And insurace is by post my home. Policy no. [protected]. My dealer not register tvs jupiter. Dealer mob no:- [protected].

Please kindly my request read & very needfully.

Your, s faitfully.
Prathamesh darde.
My mob no [protected].

I bought a tvs scooty pep+ from sai baba sales pvt ltd, hinjewadi, pune, in the month of february 2017 and have not received a registration number even after 4 months.

I have been constantly calling them and going to their showroom, but they always say that i would get the registration number in a week. Its been 4 months now and i have been caught by the traffic police multiple times.

Inspite of constant follow up by going to the showroom and calls, there has not been any action from their side. They give me some or the other number and ask me to call multiple people to ask about when registration will happen. This is a totally unacceptable behavior and they take no responsibility of the vehicle once the payment is made.

I am still waiting for the registration number as they say that they have no idea when it will come. Made a mistake by buying from this place.

It's been 13 days since i bought apache rtr 180 from a. K. Gandhi nagpur 440001, but now i still didn't get those paper first of all they put me on waitlist after taking 40k and for 10 days they made me wait just because of bs-iv version even though they got that edition for some reason they didn't sell that bike, off topic, but even after 10 days they called us that your bike is ready you are ready to pick it up and take it to home, after going to nagpur they made us 4-5 hours and even though after 5 hours they give me bike whose screw nuts is already loose, make some type of noisy irritating sound, worse worse customer service from tvs still i didn't get those papers, however only one day after that i'll give them this bike return cuz i cannot wait this much a month they take 2 weeks just for papers saying that your cheque is not passed making fool of me lol theey thibnk i don't know does it really takes 13 days for cheque pass, those fools making fool of me, really tvs you are the worse worse worse no matter how many times i say you got worse service.

To, tvs motor company

Sub : service bills issue smart card issue

Hi myself arun here i bought jupiter greay on[protected] from matrix motors tavarekere main opp oracle buliding
Issue is i have got my vehicle second services done recntly but they are not providing me any kind of printed bills they telling that there dms is not working and i it's been six month i have not received my rc book (Smart card) they are juzt keep pushing dates & days telling me that it will be done but it's not done yet
Do help me out cuss i need my services bills were i can reimbursement from my company

Regards
Arun
[protected]

I had service in your tvs company it's in warrenty in time on that they said that your full bike is ok and after servies my bike is not give me maileage it around 20-25kmpl
Now what i do after some i checked in another servies center they told me that your bike karboreter will change and your bike is not in warrenty.. And when i purchase it they said you will got 5 year warrenty

I submitted the bike at 11 am 12 june for servicing and some extra work... They assured that they will deliver the bike at 6 pm same day... And at last they telling us its not been completed yet

Last time the same situation happen with me AK Gandhi Lokmat sq nagpur takes extra charge with extra tex 15% on serviceing but this time iam not able to afford that much of burdan. Please tum kindly stop this leagal loot.

I am anjani kumar gupta i am not satisfied with your service centre because before 6 month i purchase appachie rtr 180 and i have 5 free service and one year warranty so how it is a possible to damage in internly part how to i pay charge if i have one year warranty and how to possible 2 time damage clatch plate 2nd service and 4th service both is chargeable. So please resolve my problem and contact me as soon as. [protected]
Warm ®ards
Anjani kumar gupta