TVS Motor Company Complaints & Reviews

My mother bought a tvs jupiter from ak gandhi nagpur. Since first day the lock is not working properly. She has visited the showroom more than 3 times atleast. Yet the problem is not solved and we prefer a replacement of lock instead of various failing repairs. The showroom staff is not ready for ot and we feel cheated by giving a faulty lock in a new brand vehicle.

Vehicle owner : mrs. Vineeta rao
Mobile no. [protected]

Respectes sir..
I have buyed apache 200 4v
Since i buyed bike...my bike seat is nit stable and i m not comfort with front seat..
Plz proved new seat to my apche 200

Dear Team,

Sorry to inform you that You all have very limited service centers & the few available are worst to provide any services.

I have Wego ( White) which is broke down within few days of paid vehicle servicing.

From last few days I am following up with Mahim service Centre for vehicle servicing which is broken down & lying at my residence but still not receive any positive response. Being a lady I won't be able to take the broke down vehicle to service center; hence I called them up to come & check it at my place. But in spite of several follow ups they are are very busy & not bother to respond.

I get information when I call them up as they will not be able to attend the complaint today as they are busy with some other work.

If this is the king of service you all are going to provide then please stop producing these vehicles for which you can't provide service.

Regret to trouble you.

Thanks.

Sir i have pruchased a bike in below show room .after 3 month the battry get damaged as per the show room i give battry for replacement since 5 months before but the survice provider does not return the battry .he is telling me to come later when ever i asked him about it.
Name : TVS Bike – JAYA MOTORS
Address : BESIDE STATE WAREHOUSING, Rayagada District, GUNUPUR- 765022, Orissa

Time and again tvs motors services have proved that it is not worth to invest in indian companies.in today's competitive world where companies r going one notch ahead to give excellent services whereas tvs motors r going 100 steps down to provide one 3rd class not ever mediocre services to their customers.
On 3rd june, i went to supreme tvs ulhasnagar to give my tvs apache rtr 200 for 4th free service and service centre said they will give me my bike by 6:30 pm. They called me at 7:00 pm n said there is some noise in engine and hence they called me to visit their cemtre. On 4th june i went there and they told me about the noise which i agree and they said there is a part "gear" inside engine which is damaged and needs replacement. They committed to give bike by next week. Week 2 i called them up m they said part is not yet come and will take few more days. Week 3 i called them up and they said there is one more part "shaft" which is damaged and needs replacement and for that they require time till 23rd june. On 24th june when i called them to know the status they said that mechanic is on leave and will require more days to repair.

I mean this is literally not acceptable. First of all only 2000 kms used 9 months old bike how come parts inside the engine gets damaged. Such a poor quality parts company is using just to keep the bikes cost low and competitive and this is how they give after sales service. It is better to go for a foreign brand where indian companies are damaging the efforts taken by our prime minister of "make in india" campaign.

I will never suggest to go for tvs brand any more if you want to go for a hassle free ride

Dear sir,
This is regarding the insurance claim for my tvs jupiter. My insurance policy number is 064001/[protected]/000000/00. I would like to bring to your notice that i have submitted my tvs jupiter on 19th june'2017 for repair on chaudhary motors workshop. They committed me to get back my tvs jupiter 4 to 5 days. But when i visited there after 1 week (And after 1 phone call) they told me to come tomorrow. Now i didn't have that much time to recieve my tvs jupiter from there.
So, please drop my tvs jupiter on below mentioned address.
(Strict action against chaudhary motors)

Address - h. No. A-503, gh-39, denso apartments sector-1, imt manesar, gurgaon, haryana

Regards
Name - tushar
Mob no. - [protected]

I give him vat 12.50/ why shouold take me 14.50 service tax

Today I have been to Jyoti Tvs, Bhubaneswar for 3rd free service of TV's Jupiter by booking Xpress service. I delivered my scooty at 3.40 pm and the vehicle was delivered at 6 pm instead of delivery time 5pm as mentioned in the job card. There was no ac in the waiting hall for customers and it was a very shavy condition. There was no concern from the available executives to my request.

I have bought tvs zest on october 2016, since i bought that bike from prabha tvs i have faced hell out of issues in the bike. From starting trouble, no proper petrol supply, brake problem many many issues. They have given a very poor service and am facing the same problem again and again. Day before yesterday also i left my bike for brake issue. Still they didnt complete the serivce. Necessary action should be taken on prabha tvs 56, ashok pillar main road, sector 10, sector 1, ashok nagar, chennai, tamil nadu 600083.

Thanks,
Kalaiyarasi t

I am facing the ignition problem from the day one it is increasing day by day same has s been informed to the service center two service are done so far my problem is not rectified in spite they are demanding excess money.

When will be my problem solved

Vehicle purchase date 16/11/2016 from
M/s kaushik motors secunderabad
My contact no [protected]

My tvs jupiter vehicle no mp04 sv 9309, has been under sevicing since 21-7-17, indrapuri branch, bhopal (M. P) and during initial phase they promised to be serviced on that date by 4:30 p. M but its not done till that time.

I speak to head they provided me details that there is some problem in vehicle related to plug and it was not my fault but due to there negligence it happened. They are delaying their service day by day.

Running a company its a responsibilty of any management staff that you should be stick to your words. They spoke to me yesterday and assured me it will be delivered by 2 p. M its 2:47 and i didn't get it.

Such a poor and worst service from such a reputed company i never expected.

Hope you take some strict action and do better justice with me and your reputed company.

Thanks

My fuel pump of apache 160 fi was damaged, when i went to my showroom they are saying they cannot find it anywhere! And when i tried to exchange my vehicle for a new zest, they said they cannot accept because of no fuel pump! What the hell you think you are, if i don't get fuel gauge or exchange, i will file a case against you. If you think a single case doesn't affect you, i am student with good circle i will create awareness about your lack of service in social media. Roman civilization went down by none other than people remember.

Dear sir,

I purchased a tvs zest vehicle from abhishek autoworld (Mumbai) invoice dated 31.03.2017 invoice no 1040. I received delivery of vehicle on 11 april 2017 and was not provided service coupon and manual. I keept followong for the same but they informed that it is out of stock. This is erratic negligence

I have even sent a email to tvs regarding the same, but no response from them. Seems to be tactic for avoiding the free services.

Dear sir, i have buy tvs xl 100 bike on 31 march 2017, but this bike's steering lock is not working proparly, back light of break is not working. I told this complaint to services manger of magic tvs shrirampur, but he told that i am not solve your problem you go to key maker person, hi will solve your problem, but my bike is in warranty period so why i go to other person, i am a handicapped person, so please help me. Thank you.

V poor service, no proper work, unprofessional service n wasting of my time for unreasonable excuse on every counter, asked me come for bill on a separate day n for polishing on another day.
Well i have been in service centre at9:30 n it opens after10am, then it took 5hours to complete still it hasnot been polished yet.
This is just not d way to give such pathetic n careless service next time ill never ask anyone to buy tvs bikes, i am really sorry to say all these.

I am subhash shyam mhatre.in my cooty 1st problem is oil leakages 2nd problem is chokopser changes and 3rd problem is engine noise. Horn is not working. Company giving the warrenty for scooty amd also include seperate warrenty for engine. After 1st servicing in 3 days coming noise in engine. This is 3rd problem in tvs jupiter zx. Actually i dnt no this scooty is new or 2nd hnd. Only 1 servicing completed. Only in 4 months lots of problem in scooty then wht shld customer do. Plz solve my problem immediatly otherwise give the replacement for my scooty.
Buying date[protected] and today date is[protected]. Plz solve my scooty problem.
Contact no - [protected]

Sir maine apache 200cc bike liya h 07/06/2017 ko ganga laxmi se
jisme taki se awaj aa rhe h please mere help ki jai aur mere problems ko sahi kiya jai to mahan dya hogi

06 may 2017 ko apache
Rtr 200 4v bike kharida, lekin aajtak registration bogera nehi hua. Please sir call me, my phone number is [protected].

My bike is getting timely service at aditi tvs noida. From the second service onwards i have complained about the gears getting stuck between 2, 3, 4. However, no efforts have been made & the issue was resolved on temporary basis. Now in the fourth service, i have made the similar complaints & now the mechanic has recommended that the clutch plate needs to be changed. The service centre is charging me for the parts & they claim that company is not liable for part replacement. The bike is only 9 months old & all the four service has been done at aditi tvs & on time.
This is a manufacturing defect & should be replaced by the company or at least get it checked once to find the root cause of the problem.

Respected sir/madam
I am buyer of tvs jupiter from your respected company.
I m suffering from this inconvenience given from your service centre situated in inder enclave main rohtak road delhi-110087
They installed a new v belt drive and roller comp but just after one day it belt breaks and i was stuck in the middle on the road way to my home.
I am just so obsessed with their quality and seriously m just pissed off now. Cuz i have bought it just one year ago.