| Address: Speedwheels TVS, Punjani IND CHS unit no. 1 and 3, behind Abhishek hotel, Khopat, Thane West, 400601 |
Sir, I had purchased TVS victor in 2018 and the bike has been having issues from the start. The battery had to replaced twice along with the clutch plate in the first six months and the first year consecutively.
We bought it from Speedwheels showroom in Thane (west). Since then, we have been going to speedwheels service centre in Khopat Thane where the service is absolutely horrible.
There is no one to greet the customer or even register a complaint, no one to inform to, the people are terribly rude, no appointment system so every time you go, you have to go around atleast twice to book an appointment. No AMC service intimation system either. Recently they changed their contact number without any intimation and even that isn't working.
There no pick up and drop off provided for my location either.
For the past two years, getting the bike repaired there has been a complete waste of time and money.
Please note this complaint and let me know about any alternatives that may be available. I am providing my customer number below.
CST NO:[protected]
TVS Motor Company customer support has been notified about the posted complaint.