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Uniconnect Complaints & Reviews

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Updated: Apr 17, 2019
Complaints 270
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Uniconnect reviews & complaints page 12

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B
bhavna.maha
Aug 14, 2014
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Uniconnect is the worst company with poor business ethics. I bought their Global sim card considering that it would sort my extensive travel issues and the bill would be nominal. Being prepaid, I thot it wud be very convenient and in my hands. For the first 15 days recharging and services were fine but post that there were issues, i was billed for texts, data that i never used.The recharge failed all the time and when I called the customer care, they didn’t bother to take any actions on the same.

piece of junk

A piece of junk and nothing else !!! Never works fine anywhere, as a matter of fact while receiving calls also.. Total waste – Uniconnect international sim cards
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    sam.adarsh
    Aug 13, 2014
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    I was travelling with my wife to Malaysia and opted for a Uniconnect Sim Card. It was a really horrifying experience specially trying to call back home to check on our kids. The network connectivity in every nook and corner of Malaysia and all the Islands we roomed around were pathetic and we were literally without any phone cz clearly their “so called great connectivity” services were lost somewhere. Simply horrible!
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      K
      kasvinarula
      from Kolkata, West Bengal
      Aug 12, 2014
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      I would like to warn everyone against Uniconnect Sim Cards and its pathetic services for any travel solution abroad. I am assuming if the customer care executives were rude to me in helping me find a solution for no data reception, they are rude to anyone in general. I took uniconnect sim card for HongKong and experienced some issues with the data connectivity. First getting thru the customer care was an issue and then being kept on hold for more than 15 mins was getting on my nerves.. Instead of giving me a solution, he said it will take 2 days to fix it hung up !!! I mean what sorta services are you guys running !! Uniconnect is a bad choice for anyone !!
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        S
        shefalisax142
        from New Delhi, Delhi
        Aug 11, 2014
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        I was in Germany for some research project and for my convenience I bought a Uniconnect sim card. Convenience soon turned into frustration!!.. With such horrible network coverage, barely any signals and stormed with crazy amount of work and having to run to booths to make calls tested my limits. Such pathetic services with no solutions !!
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          Sumita-3124
          Aug 9, 2014
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          Address: New Delhi, Delhi

          Lowest roaming charges, and brilliant connectivity and convenience is nothing less than talking total nonsense on Uniconnect’s website. I used their sim card for UK and landed up spending a bomb on recharging my number. And because they sold a prepaid number to me, getting a detailed bill was out of question. I can’t even begin to say what a pain it was to use their screwed services. Horrible network and equally horrible tariffs. !!
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            K
            kripas
            Aug 8, 2014
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            Resolved

            My daughter was going for an exchange program to Germany for four months and it was a bad choice to get her a Uniconnect Sim Card. Such poor services with negligible connectivity and delayed in delivering texts messages. Glad it was a prepaid number so dumping something worth 200rs didn’t pinch us. It was better to dump the sim card than to be on constant call with the customer care execs asking them to fix the issues on a regular basis
            Aug 14, 2020
            Complaint marked as Resolved 
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              mahesh142
              Aug 6, 2014
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              I bought a Uniconnect Sim Card thinking that I have sorted my telecom issues while in Malaysia. But little did I know it was just a false hope, cz their services were beyond pathetic. I landed and tried using the sim, which didn’t register any signals for a few hours. Desperate calls to the sales guy, who further had the audacity to ask me to call the customer centre and not call him for such petty issues!! Well the customer care took a day to inform me that everything was ok according to them.. Unfortunately my hi-tech fone could not such pathetic service I guess. A company that doesn’t seem to be empathetic to its customers, is totally disappointing!! We pay for your services!!

              poor network coverage.

              Poor network coverage, your calls will always be tampered with some external noises except the calls that you make to the customer centre, obviously cos Uniconnect puts your call on hold for several minutes and makes money off it.
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                abhisingh137
                Aug 5, 2014
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                I was traveling to UK and bought a sim card from Uniconnect. When they explained the recharging process it was seemed really simple, but when I actually triedto recharge my number from there, their website hung mid way but debited 20pounds from my account. And when I called the customer care, the lady on the phone cudnt have been more rude than she was. She told me that the money could not be refunded once its debited as it is company policy and just hung up. This has been by far the worst experience of dealing with a telecom company.
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                  ikram91
                  Aug 2, 2014
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                  I came across Uniconnect Sim Cards on the airport, when their sales guys literally stalked me through the passage and some how convinced me to buy their pre paid sim card for UAE. I should have presumed how pathetic their services would be.. I made 2-3 calls and all the credit blew away, where I don’t know. On continuous calls to their customer centre, they just said that its pre-paid madam, we don’t keep records. Well I fell for a service, just warning you all from the same.
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                    AjayM
                    Jul 31, 2014
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                    My sister is in the US for work, but because of the appalling services experienced by her, it hot of reviewing Uniconnect right in the moment!! We bought a Uniconnect Sim Card for US, obviously cz nobody wanted her to run to payphones / or buy those callng cards for calls. And being a pre-paid option it suited best for her. Turned out that it was poor judgement of the product. The credit was off after making one call that said i have got home safely! On recharging the number, not only was it difficult but a tedious job even on wifi, the site never seemed to load properly!! I guess we have made enough calls to the customer care, but they are equally useless! So now still in US she has bought a calling card to make calls!! Never suggesting Uniconnect to anyone ever!!
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                      kavitakrishnan334
                      from Kolkata, West Bengal
                      Jul 29, 2014
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                      I was travelling to France UNI 51 and bought a prepaid sim card from Uniconnect thinking it wud help me save money on unwanted or fake bills. Turned out otherwise. !! I spent more than 50 Euros recharging my phone cz half of the time i wud just get a text saying recharge low balance, inspite of receiving calls most of the time... I even called the customer care to check with them as to where the money is flying when i am hardly making calls and they said its prepaid we don’t keep a record for the same. So basically even if you spend 200rs on the sim, somehow or the other Uniconnect will make the necessary money from you..
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                        radhikam
                        from New Delhi, Delhi
                        Jul 28, 2014
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                        If you guys haven’t heard about Uniconnect Sim Cards, its for your own good, and if you have, please be warned of those pathetic little liars!! I travel to UAE quite often for work so bought a sim card from Uniconnect that had some 80- 90 days validity, which was really good for me. So after my first travel with the sim card, i went to UAE again within a span of 30 days! I was hoping my number is mine, still valid and no worries.. The moment i landed and tried calling my partner from the airport, the sim failed registration!!i tried 3 times over with the same msg flashing in my face. On calling their customer care, they said that the “valid” sim’s validity had already expired and i was misinformed!! WOW being misinformed by the same company that sold the sim!! Their pathetic ways of making money is sick and at the expense of others!!
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          vikramrao
                          Jul 24, 2014
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                          I have had a really bad experience using Uniconnect Sim Card for London. Not only did they deduct the recharge amount in dollars without any warning on their recharge page, but i had to go through an embarrassing situation of asking someone for their phone to make a call cz my phone stopped mid way!! Mid way in a business call that [censored] number stopped. I am totally out of my wits and patience with this cheap company called Uniconnect!!
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                            gaganpandey
                            Jul 23, 2014
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                            In a very simple sentence – Use Uniconnect Sim Cards ( for Europe) only at your risk. There will be no network whatsoever you try, how much you call their customer ppl they will never have any solutions and u will only waste your money on the same. My suggestion, if you hear o[censored]niconnect Sim Cards, run the other way!! Otehrwise you are sure of losing ur money

                            Very expensive sim card

                            Uniconnect sim cards are very expensive and a lot o[censored]nwanted costs that they would not inform you about when u r purchasing their sim card. So please be very careful before purchasing their local sim cards for any place
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                              payalsharma1
                              Jul 19, 2014
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                              I'd like to complain against this fraud company called Uniconnect Sim Cards for their fraud on the international sim card I purchased from them. These cheats trick people by giving them sim cards of various countries by guaranteeing that the incoming charges on the card shall be nil. They gave me a US sim card which never worked. When I landed there it didn’t work for first 5 days inspite of my getting it charged and recharged. No matter how much you call the customer care, it is impossible to get your money refunded!
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                K
                                kabeer_413
                                Jul 14, 2014
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                                Address: New Delhi, Delhi

                                Using / Buying Uniconnect Sim Cards will be the choice you will regret once you land in the country of your travel. Cz apparently these are useless plastic pieces that either don’t register or most of the time you will find your speaking to their customer care ppl than with your own family members!! This is their poor sense of connectivity.

                                Worst option for int sim

                                Uniconnect Sim Cards are the WORST OPTION FOR INTERNATIONAL SIM CARDS. Poor services are what they deliver time and again. So you basically pay for something that actually doesn’t work most of the times!!
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                                  y_sardana
                                  from Mumbai, Maharashtra
                                  Jul 11, 2014
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                                  Pathetic customer support extended by Uniconnect Sim cards when I called them from UK having issues in receiving calls. Well that was quite an interesting way to make money, cz I had no issues making calls, but cud barely receive any. Their support team wasn’t of much use either cz they kept on repeating the record saying its all fine from our end, reboot ur phone and what not. Clearly their sense of customer service sucks big time!
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                                    smarikass
                                    Jul 3, 2014
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                                    I[censored]niconnect says that their sim validity is for 120 days, be rest assured that it wont work the next time that you plan to use the same even after 45 days.!! The sim flashes Registration failed apparently for a valid sim!! And the guys behind the phone when you call their customer centre will have the same thing to say that you will have to buy a new sim since registration has failed!! I mean what cheap ways to make money!
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      rao.shreya
                                      Jun 30, 2014
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                                      Address: Mumbai City, Maharashtra

                                      Never experienced such poor connectivity even in the remotest of villages in India than what i have experienced using Uniconnect Sim Card for England! Totally disgusted with such poor network services. Total waste of my money and time. Not using or recommending!
                                      Complaint marked as Resolved 
                                      Uniconnect customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 01, 2014
                                      Uniconnect Customer Care's response
                                      With reference to your post, request you to provide us the international mobile number and the date of purchase.
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                                        chetnapan
                                        Jun 25, 2014
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                                        I bought a uniconnect sim card for Australia for just a simple reason, that i can stop using it anytime i want to while i was there. Turned out while i got there, that the “super efficient” sales guy got me a UK sim for Australia. Luckily it was a prepaid option which obviously i did not land up using!! But heights of irresponsibility!!
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 01, 2014
                                        Uniconnect Customer Care's response
                                        With reference to your post, request you to provide us the international mobile number and the date of purchase.
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