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Uniconnect Complaints & Reviews

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Updated: Apr 17, 2019
Complaints 270
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53
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217
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Uniconnect reviews & complaints page 13

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R
romaj
Jun 24, 2014
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The worst option available in the market are none other than Uniconnect sim cards - - poor service quality, inefficient sales staff that do not believe in sharing the right information at all. Burnt my pockets recharging for France and still was out of credit without even making calls. Never using or recommending them
Complaint marked as Resolved 
Verified Support
Jul 01, 2014
Uniconnect Customer Care's response With reference to your post, request you to provide us the international mobile number and the date of purchase.
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    A
    aisha raj
    Jun 17, 2014
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    Uniconnect Sim Cards are the worst possible choice for a telecom solution for anyone traveling abroad. Their fake promises of amazing affordable plans and seamless connectivity will only dupe you of all your money and ultimately u will find urself making endless calls on the customer centre which remind you is rarely received with a pleasant voice!! All in all its a negative for this company.
    Complaint marked as Resolved 
    Verified Support
    Jul 01, 2014
    Uniconnect Customer Care's response     With reference to your post, request you to provide us the international mobile number and the date of purchase.
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      preetkaur53
      Jun 14, 2014
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      My first travel abroad and the worst mistake of choosing Uniconnect sim card for Dubai. It was the most frustrating experience of my life. My data went flying out of the window, even though i wasn’t using 3G, they refused to reckon this request on the customer care handle and what to say about “CONNECTIVITY” which wasn’t there at all !!
      Complaint marked as Resolved 
      Verified Support
      Jul 01, 2014
      Uniconnect Customer Care's response       With reference to your post, request you to provide us the international mobile number and the date of purchase.
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        S
        sangitadho
        Jun 12, 2014
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        Never heard o[censored]niconnect Sim Cards – thats the best that has happened to you!! Well i used this horrible service provider for Australia not knowing what i was signing up for. A pre paid sim card that can never be recharged no matter how much you try getting through the process. Not only did i manage losing almost 100 AUD for the recharge, but dealing with the cust care ppl was a nightmare!! The sim card has found its way into the dustbin!!
        Complaint marked as Resolved 
        Verified Support
        Jul 01, 2014
        Uniconnect Customer Care's response         With reference to your post, request you to provide us the international mobile number and the date of purchase.
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          T
          tiaara
          from Mumbai, Maharashtra
          Jun 7, 2014
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          Uniconnect sim cards are the biggest scams that you can ever come across with. I bought their Malaysian sim card and it was really bad. The sim was broken from the edges when it got to me and not only that i had ensured that i had enough credit on my phone to last me 5 days, but somehow every call back to India not more than 3 minutes, was expensive as hell.!! And all my credit worth 500RM was off!! I am never recommending or using Uniconnect ever again
          Complaint marked as Resolved 
          Verified Support
          Jul 01, 2014
          Uniconnect Customer Care's response           With reference to your post, request you to provide us the international mobile number and the date of purchase.
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            S
            Shivasood
            from Delhi, Delhi
            Jun 5, 2014
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            On all telecom standards, Uniconnect sim cards are a big big failure!! Their only pre-paid services available are as good as non existent when it comes to network in other countries and they are no where close to being affordable!! You first pay an amount for buying the sim which generally is trashed cz it never works no matter how much u try!!
            Complaint marked as Resolved 
            Verified Support
            Jul 01, 2014
            Uniconnect Customer Care's response             With reference to your post, request you to provide us the international mobile number and the date of purchase.
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              V
              Vipin_Verma
              May 24, 2014
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              Address: New Delhi, Delhi

              You know Uniconnect Sims can be bought at the airport, cz thats the place they will catch you and con you into buying their product as you are in a hurry and sell you the most outrageous plans. I paid 75 bucks for call back to India from UK, while calling from my international roaming would be almost the same!! Glad it was prepaid cz i stopped recharging after the first time!! Poor service levels
              Complaint marked as Resolved 
              Uniconnect customer support has been notified about the posted complaint.
              Verified Support
              May 26, 2014
              Uniconnect Customer Care's response               With reference to your post, request you to provide us the international mobile number and the date of purchase.
              Verified Support
              Jul 01, 2014
              Uniconnect Customer Care's response               It seems this post is not genuine since we have not received any revert from the above customer.
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                M
                Manmeet_Singh
                May 24, 2014
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                Address: New Delhi, Delhi

                Uniconnect Sim Cards are just a disappointment!! My daughter was travelling to France for an exchange prog for 3 months so we got her a pre paid local sim card from there. Not only was calling super expensive for her, claimed otherwise by the company, but she found recharging the sim from there absolutely impossible. Why offer a service that you cant deliver!!
                Complaint marked as Resolved 
                Uniconnect customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2014
                Uniconnect Customer Care's response                 With reference to your post, request you to provide us the international mobile number and the date of purchase.
                Verified Support
                Jul 01, 2014
                Uniconnect Customer Care's response                 It seems this post is not genuine since we have not received any revert from the above customer.
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                  A
                  Ashish_Khandewal
                  from Mumbai, Maharashtra
                  May 17, 2014
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                  Address: New Delhi, Delhi

                  I bought a sim card from Uniconnect while i was travelling to Spain and really glad that i didn’t spend more than 2000 rs in buying and recharging that waste. I could barely makes calls from there, with poor reception and with flag falls costing me a bomb, i just disposed the sim there. Really expensive than what i actually landed up paying there making calls from a local sim card. !!
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 01, 2014
                  Uniconnect Customer Care's response                   With reference to your post, request you to provide us the international mobile number and the date of purchase.
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                    A
                    aarti vohra
                    from Delhi, Delhi
                    May 13, 2014
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                    Resolved

                    Address: New Delhi, Delhi

                    Hi,
                    On March 26th 2014 I have purchased a UNIconnect International sim card- [protected] from T3 terminal but it didnt worked and since them I am following up with the company but they are hardly replying to my messages.
                    I have lost 1000 INR and want the company to pay back
                    Please help.
                    Complaint marked as Resolved 
                    Verified Support
                    May 26, 2014
                    Uniconnect Customer Care's response                     Thank you for your feedback and our team will revert back to you on a priority basis.
                    View replies
                    Please help resolving the complaint. Thanks
                    Reply
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                      P
                      pratap_08
                      from Moga, Punjab
                      May 8, 2014
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                      Address: New Delhi, Delhi

                      Don’t go for Uniconnect sim cards ever! They are the biggest frauds one can come across, believe me. I took their international calling card and they would deduct money from the available credit few hours after making the calls which would already be deducted right after the call. And after so many follow ups, no action taken yet! The simcard didnt worked for the first 5 days of my 10 days of travel and yet i wud receive messages of money being deducted. Very disappointed and will never use again!
                      Complaint marked as Resolved 
                      Uniconnect customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2014
                      Uniconnect Customer Care's response                       With reference to your post, request you to provide us the international mobile number and the date of purchase.
                      Verified Support
                      May 26, 2014
                      Uniconnect Customer Care's response                       It seems this post is not genuine since we have not received any revert from the above customer.
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                        R
                        Rajeev_312
                        Apr 29, 2014
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                        Address: New Delhi, Delhi

                        I have had the worst experience dealing with Uniconnect sim cards. Their sales staff couldn’t have been more misinformed than what they are currently. Having asking them frequently if they have a post paid connection for UK and getting a yes for an answer all the time, and then finally getting a pre paid number saying this is it !! Nothing beyond but a failure!! Recommending all to totally scrap their services
                        Complaint marked as Resolved 
                        Uniconnect customer support has been notified about the posted complaint.
                        Verified Support
                        May 02, 2014
                        Uniconnect Customer Care's response                         With reference to your post, request you to provide us the international mobile number and the date of purchase.
                        Verified Support
                        May 09, 2014
                        Uniconnect Customer Care's response                         It seems this post is not genuine since we have not received any revert from the above customer.
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                          I
                          Ikram312
                          Apr 26, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          My mum was travelling to France so we got her a uniconnect sim card so that we could stay cinnnected and so cud she with us back home. Little did we know that we were inviting trouble and nothing else. Luckily she was carrying her Indian number as well cz after 2 days her sim stopped working and on calling the sales guy, he said it will take another day or so to get it rectified, when it actually took them more than 2 days. !!
                          Complaint marked as Resolved 
                          Uniconnect customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 28, 2014
                          Uniconnect Customer Care's response                           With reference to your post, request you to provide us the international mobile number and the date of purchase.
                          Verified Support
                          May 09, 2014
                          Uniconnect Customer Care's response                           It seems this post is not genuine since we have not received any revert from the above customer.
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                            V
                            Vivek_142
                            from Moga, Punjab
                            Apr 18, 2014
                            Resolved
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                            Address: New Delhi, Delhi

                            Guys i spent more than 5k recharging my uniconnect pre paid sim card for UAE. A rather heavy amount for 3 days. !! Uniconnects claim of managing prepaid numbers and cost effective is a big fat lie. For every minute call back to India some random amount was cut everytime. Their pre paid options makes you spend more than help you save more !! Total crap
                            Complaint marked as Resolved 
                            Uniconnect customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 25, 2014
                            Uniconnect Customer Care's response                             It seems this post is not genuine since we have not received any revert from the above customer.
                            Verified Support
                            Apr 25, 2014
                            Uniconnect Customer Care's response                             It seems this post is not genuine since we have not received any revert from the above customer.
                            View replies
                            With reference to your post, request you to provide us the international mobile number and the date of purchase.
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                              V
                              Viru_421
                              from Moga, Punjab
                              Mar 28, 2014
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                              Address: New Delhi, Delhi

                              Uniconnect is the most [censored]ed up company when it comes to information sharing with the customers. I took Uniconnect international sim card for UAE and was mis-infomed by the sales guy that there was no initial connecting charges while making a call. Not only this, he did not even consider it important to share the option of a cheaper dialling to India which could have saved me some credit. Pretty disgusted with the way you try and dupe the customers of their monies by hiding information.
                              Uniconnect customer support has been notified about the posted complaint.
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                                S
                                Sunny Verma2
                                from Moga, Punjab
                                Mar 22, 2014
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                                Address: New Delhi, Delhi

                                Is there some place where i can complain against this fraud company called UNICONNECT!! I was travelling to Australia and i decided to use Uniconnect’s plan UNI 52. When i got to Sydney, my data stopped working despite having it activated for 1 week’ service. On calling the so called “24x7” customer care, i couldn’t get through the numbers mentioned on the website. To my horror, Uniconnect took the money for activating the plan, but did not activate it for real. Never deal with this fraud company even if its for free !!!
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  AnkitVerma12
                                  from Moga, Punjab
                                  Mar 18, 2014
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                                  Address: New Delhi, Delhi

                                  I was travelling to Euorpe on a business trip and my office guys got me a uniconnect sim card for Europe. I was promised an initial airtime of rs 1000 which never got credited in my account. Nobody in their office had any idea about activating data plan on my number – thus me spending extra on data usage. Such a pathetic service and equally sad product offering. Totally rejected.
                                  customer support has been notified about the posted complaint.
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                                    Jyotish_768
                                    from Gurgaon, Haryana
                                    Mar 13, 2014
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                                    Address: New Delhi, Delhi

                                    Hi, i would like to inform everyone that when it comes to customer services, uniconnect sim card company is the biggest faulter. Their so called 24x7 customer care numbers or the toll free numbers never seem to work. I was stranded in UK trying to get through their listed numbers and neither worked. It was such a horrible experience using such a third grade company’s services. !!!
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                                      KushalSharma201
                                      from Moga, Punjab
                                      Mar 11, 2014
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                                      Address: New Delhi, Delhi

                                      I was in USA using a uniconnect sim card for the same. When i got back and saw my bill i was more than shocked!! My bill was 250 pounds !!! I immediately called the guy who sold the plan to me, and asked him for a logic for charging my US number in pounds when he said it will be charged in dollars... I got no clear reason for the same and had to visit their office thrice to get thru to their sr. Manager who was equally clueless!! Uniconnect employees have no clue abt the product or the currencies. I feel cheated and robbed !!
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                                        Jyotish_768
                                        from Gurgaon, Haryana
                                        Mar 8, 2014
                                        Resolved
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                                        Address: New Delhi, Delhi

                                        For me, Uniconnect sim card for HongKong worked fine for 2 days and then most of my calls failed to get connect. I even called the customer care quite a few times. They promised to call back once they figured out the issue and fix it. There was no call from their end despite my desperate calls to the centre. Uniconnect sim cards are a failed product for me.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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