Union Bank of India Complaints & Reviews

On 15 december, 2016 at around 12.30 in night while withdrawing Rs.1500 cash from UNITED BANK OF INDIA ATM the aforesaid amount got deducted from the account but cash was not dispensed by the atm machine and amount got deducted from my account. I complained the customer care but after two days they give the reply that i must complaint in Nanded branch and i did the same but still no action has been taken.
I am a responsible central government employee in the M/o Health & family welfare that is why i took it as my responsibility to complain online further so that the matter can be resolve as soon as possible.i am attaching the snapshot of that transaction to trace it further.

Account no :-[protected]
branch:- Nanded, Maharashtra
Atul Kumar Shukla
Junior Statistical Officer
M/o Health & Family Welfare
Govt. of India

Dear Sir,
My salary account opened in Union bank by company. Due to i changed the company I had to transfer my account from vasna ahmedabad branch to Bhairavnath Road, Maninagar, Ahmedabad branch in 2013. Suddenly I one another account number reflected on my account in Net Banking. So I went to branch and asked about it and i got answered that no worry your main account working perfectly so no any problems. But today I went to bank for renew my debit card and person said for which account you want to renew debit card and I said that i have only one account. Person said no their is 2 accounts and one account is dormant and you have to pay charge to close this account where it is I didn't open any account and i just transferred my account fron one branch to another branch then why i have to pay for this.

Kindly please do needful help for the same.

Thanks,
Jignesh Shah

With hundreds of posting daily for you, don't ignore this
This is been fwdd to [protected]@unionbankofindia.com

To whosoever it may concern

Let me start with a sorry, I'm one of your normal customer in UBI at Poojappura Br, in Trivandrum. With the recent posting of a lady branch manager in the aforementioned area, who is not at all interested in attending to customers and keeping doors closed with no light and AC, I approached her few time and always without any questions, she redirects to the counter.
It's to be noted that the lady is always on mobile or in sometimes in computer.
I have been your customer for quite sometime and have seen the behaviour and attitude of the earlier managers, which were of great help.
If you are posting these attitudes to these type of branches, very soon you can notice the decline in accounts. Two years back at Poojappura Indian bank has opened and can notice the increase in customer.
If you have any investigation team, kindly without informing the branch, watch for few days and will come to know the truth.
Another man posted in that branch (who is hesitant to disclose his name) from some part o[censored]P openly told to an old man, which I overheard is "I don't talk or understand your language & if he wants talk in Hindi".
Anyway gaining goodwill and a customer is very difficult.
Thanks & best regards/ Sathish Sreenivasan
Sent from my iPhone

I (Anandkumar Krishnanand Tiwari) would like to inform you that I have education loan in your branch and my education loan A/C No. is [protected].

I would like to draw your kind attention towards my education loan account which has been marked as NPA since last 8 months even after paying EMI regularly in advance & i have been chasing the bank from last 8 month to correct the mistake they did and upgrade it to normal account but i am not getting any fruitful response from branch.

firstly the bank has pulled me for NPA mistakenly even after paying the regular EMI in advance and after this bank is not correcting their mistake. i am regularly calling the bank and personally met jay kumar singh several times for this issue (branch manager kandivali Mumbai branch) to upgrade my account to normal firstly he has promised to do it as soon as possible and later he denied to do this and said this is getting delayed by regional office and he cant help me out here.

it is not the first issue i am facing with this branch before this i was chasing the bank since last 6 years and they haven't provided me the interest subsidy yet. i complaint for this at union bank complaint site and finally last month jay kumar singh has told me that he has requested for my interest subsidy.

I asked about my interest certificate for last financial year for tax exemption but they are not providing me the certificate because my account is NPA and they can only provide me after it upgrades to normal.

still i am paying my EMI regularly but still i didn't understand why this bank is behind me like that . please take some action and provide me interest subsidy, upgrade my account to normal account from NPA & provide me interest certificate for last financial year before 31st of January(last date of proof submission in my company) and also i need a written letter for this.

could you please do the needful?

Thanks in Advance!

Regards,
Anandkumar Tiwari
[protected]

I sent them a mail to send my Home loan Interest certificate. They did not even care to respond. Other problems
1. Extremely difficult to reach the bank
2. Even if one manages to contact one, resolution will take ages.

The bank still expects customers to visit their branches( in fact just the home branches), stand in queue and request the bank staff to listen to their problems while other counterparts have moved away from that mentality.

The concept of 'Relationship Management' is alien to them. So much so that they called me only when during audit it was found that I had not paid EMI for the last 3 months. They did not bother to even check if borrowers are paying the EMIs properly, forget about solving customer's problems.

I made a road tax payment of Rs 2610 on 15/01/2017 through union net banking but after transaction successfull page it shows a error. When i generate the receipt on odisha tax website it shows that bank transaction was not successful.
so i immediately contact union bank customer care he said after 7 days balance refund.
But after 10 days my balance not refunded.
so pleses refund my money because 2610 is very high rupee for me because i am a student.
so please refund my money as soon as possibe.
my account number - [protected]
name- sanat kumar patra
mob. [protected]

My account no is [protected], i have registered for UPI through Axis Pay UPI i have made a transaction of RS.10100 through UPI on dtd.[protected] transaction id is[protected] but it was failed and for same transaction i have got account get debited message and then next after few seconds account get credited message but till date my account has been not credited pls look into the matter to get me credit of rs.10100 pls.Thanking you.

Today one o[censored]nion Bank of India's executive telephoned and did conversation without any clarity in voice. Even I have repeated several times for the clarity, he failed to communicate anything. I request you to please communicate the same through mail, which will become a record also for our future reference. I once again mentioned below the reference numbers in CIBIL.

UNIONBANK - [protected]
UNIONBANK - [protected]

Regards,

G V Rajasekhara Gupta
[protected]

I have deposited money on my union bank account at union bank kattappana branch at 10.15 am for an urjent purpose. Till 12.30 the money didn't get credited to my account. Then I went back to the bank and asked about this. One of the rude employees in the bank with very rude behavior said me that he is busy and it will take more time. Is that fair????

1. Complaint number:20169128
Transaction date:[protected]
Amount: 3091
Merchant: freecharge.in
Complaint number:20169128

I was paying the bangalore electricity bill when the transaction failed. The above mentioned amount was deducted from my account. Freechage has mailed me that the refund is processed from their end, but i have not yet received my money in the account. Freecharge has given me the merchant id below: fcea[protected]

The money is not yet refunded. I have called customer care several times but no help they have just lodged the complaint (Number as mentioned above)

For which i would like to mention another incident.

Case 2

Case id: 20169128
Transaction date:[protected]
Complaint date:[protected]
Amount: rs 222
Merchant: paytm.com

I was adding money to my paytm wallet using the same rupay card linked to my bank account.
The money didn't get added to paytm and money was refunded to the bank. Paytm mentioned they have not received any such amount and i should talk to my bank. I did raise the concern and followed up like 20 times but no one is helping. They just said i have to mail rbi and talk to them. I have to follow up with rbi not the bank.

It has been more than 40 days and no sign of my money being refunded.

Account Number [protected]
Customer ID[protected]
01. Chaque Book Mai Address Bank Ka Likha Jo Galat Baat Hai Ghar Ka Address Diya Tha.
02. Net Banking Nahi Di
03. ATM Card Bina Naam Ka Diya
Bank Ka Thanks Latter Ghar Par Aaya To Cheque Book Mai Ghar Ka Address Kyu Nahi ???
Bank Ki Es laparwahi Se Mujhe Dukahh Huaa Hai.

Aishwerya Trivedi

I have given an application to update My Phone number and Email id both in Union Bank of India, Rajendra Park, Gurgaon Branch on Monday (16 Jan 2017). My mobile no. has been updated but Email ID is still not updated however I required it on urgent basis. There is a lot of work which is pending in lieu of Netbanking. Kindly get it updated as soon as possible.

I am holding a Saving Bank Account No. [protected] with your bank. I would like to inform you that I had withdrawal Rs. 10, 000/= from Punjab National Bank (PNB) ATM at Krishnan Nagar Delhi on 06.11.2016 at 8:22:53PM. In first attempt I got Rs. 10000/= but when I attempt for second withdrawal no money was received whereas I had received two SMS at 08:26:10 PM for withdrawal of Rs. 10000 each time and same is debited in my saving bank account. As I was at ATM when withdrawal message was received, I had checked ATM machine again and again but nothing was received. In this regard I had complained at your office on 07.11.2016 vied complained no 18654706 but no positive response has been received till date

Respected Sir/Madam
My self Dilip Dayashankar Gond. My Ref No. [protected] . I was open Online A/c in Union Bank of India and select Goregaon (W) branch. because I am doing job in goregaon (W) after that when i gone to Goregaon (W) branch for Submit online form they was not accept my form. They has told me "submit kandliwali (E) branch because your resident address is kandiwali (E) we doesn't accept there customer. we accept only that who are resident in Goregaon (W) .

Dilip Gond
[protected]

Dear Sir,

I have given guarantee to avail educational loan and they have settled the dues. In Cibil it was not cleared so far. Please arrange to inform Cibil and help me to improve my credit rating. The following are the reference numbers :

UNIONBANK - [protected]
UNIONBANK - [protected]

Kindly arrange to solve this issue please. Please contact me for further queries. Contact number [protected].

Regards,

G V Rajasekhara Gupta

Dear Sir/Madam,

I have saving account with your bank as below :

Account No. : [protected]
Account Holder Name : Manoj C. Rewale

I used facility of Paytm transfer on same account on 25.12.2016 for Rs. 15000, But still the balance transfer not done in Paytm account.

Firstly i visited to Home branch in dombivali and registered complaint for the same.
Complaint No. 19581868

Also i contact to customer care as mentioned below :

Date Executive Name
1. 26/12/16
2. 31/12/16 -Mr. Subhash
3. 05/01/17 -Ms. Veena
4. 07/01/17 -Mr. Alora
5. 08/01/17 -Mr. Dhananjay
6. 12/01/17 -Ms. Deepa
7. 15.01.17 -Ms. Sudha

Please take above issue on priority basis.
I have to pay my credit card bill also i have need to pay interest due to same issue.

Waiting for your prompt reply.

Thanking you,

Manoj Rewale

Mob : [protected]

manoj rewale
Jan 19 (1 day ago)

to Customercare
Dear Sir/Madam,

Waiting for your reply asap.

manoj rewale
3:59 PM (27 minutes ago)

to Customercare
Dear Sir/Madam,

Waiting for your reply on above asap.

Hello Sir/Madam,

Myself Preetusha Mohan Patne, Educational LOAN holder at union bank of India, Gulbarga branch. I have applied for international educational LOAN at union bank in june 2015, i am doing my masters at San Jose State University, San Jose, California, 95110. Gulbarga branch office tortures us before transferring my tuition amount to my college as well as troubles us to core before transferring the living expense to us.Is there any way to figure out how to end this #### we are put into each time during my fee payment! Kindly provide me contact number of the higher authorities so that i can find out a way.

Dear respected sir/madam
I Kamlesh have an account in union bank of india
My a/c no is [protected]
with the same name.
I was transferring 10000 from my account to my paytm wallet on 25 december 2016 but unfortunately it got cancelled.Then i tried again with 10000 but that too get cancelled. I get a messege from paytm that they did'nt recieve the amount and if the money is debited from your account then the bank would refund it in 7 working days.And after 10 minutes i receive 2 messeges from bank that 20000 rupees has been debited from your account. Then i wait for 7 days but the money was not refunded by the bank so i contact the customer care no on 4 january 2017 they told me that you have to wait for 14 working days they also give me 2 complaint no regarding this 19778412 and 19778427. So i wait for 14 days but the money was not refunded so i call them again on 19 january 2017 and they are saying that we will again register your complaint and you have to wait for another 3 days they give me a complaint no 20084091 but now i dont know whether they will help me or not. So i am requesting you to please look in this matter 20000 is a very big amount for middle class people. I am looking forward for your reply as soon as possible.My contact no is [protected]

My name is Jitendra Kumar Gautam
My account is union bank of India, In daman 396210.
I went to branch for transaction but there one staff is very bad & rude talk with me
Then I'm do complaint branch manager but not any response .
Mr Dhanjay rathod clerk told me tum salo log bahar Se aakar khata kholkar hum logo ko preshan karto ho hum log local hai bahar miloge to marenge. Then one policeman suddenly come in branch after my work is done.
please quick action take do
And dismiss to Mr dhanjay rathod clerk ubi daman

On25th dec2016 I had tried to credit my pay TM wallet amount with1400, only 500rs credited in my wallet but 900 rs could not credited but debited by ur bank.so I submitted online complaint and offenly contact with branch and customer service centre. Unlless u credit with in 2 days in my account, I will go to consumer forum.and reveal on social site