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Union Bank of India Complaints & Reviews

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Updated: Oct 9, 2025
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P
Pratiksha Phadatare
from Mumbai, Maharashtra
Feb 12, 2019
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Address: Mumbai City, Maharashtra, 400004

I did a transfer to sbi account holder but the transaction is been showed fail but the amount has been debited form the account but not transfer to other account. When i said my problem to the banker the person said it will be transferred or will came back in your account. The transition was done on 8 feb but still now the amount has not been refunded. And there is no reply from the bank.
Union Bank of India customer support has been notified about the posted complaint.
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    Starr123
    from Darbhanga, Bihar
    Feb 12, 2019
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    Address: Bokaro, Jharkhand

    I was booking
    Ticket from jio rail on 2 february, 2019 but due to some proble my ticket was not booked but my money was deducted from my account after that i complaint the problem to the [protected]@jio.com and after that reply came that your refund has been processed and if you have not got get touch with the bank and i have not recieved my money yet so look after my complaint and please try to solve my problem. My transaction id is cae49de[protected] and irctc id is starr123 and the reference no. Of my refund status is 74332749034903399660043
    Union Bank of India customer support has been notified about the posted complaint.
    Feb 15, 2019
    Updated by Starr123
    When my money will be refunded
    Dear sar mene 6 date ko 10000 ka transfer kiya tha u mobile app se abitak muje vo refund nahi mila he or coustomer care me call karta hu to koe response hi nahi mil raha

    jio rail refund - Comment #3349873 - Image #0
    I transferred money through phone pay union bank account to State bank account.due some technical problem money debited from my account but not credited to another receiver
    account.please refund my money on urgent basis help as soon as possible.
    Thanks regards
    Mayur mali

    jio rail refund - Comment #3349955 - Image #0
    I will try to send a money to my friend by Google pay aap but transaction fail but money was debited from my account and statement showing upi reversal 05/02/19 10000Dr
    Plz help me
    What can I do plz
    And when my money refund
    Sachintchavan's reply, Feb 7, 2019
    Plz help me
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      A
      AshviniP
      from Chennai, Tamil Nadu
      Feb 12, 2019
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      Address: Pune, Maharashtra, 411033

      Dear sir / madam,

      With mentioned account no [protected] of my husband on 10th feb 2019 from union bank atm withdraw 500 rs with complete transaction & my atm card from atm after half hour i received msg of bank 10000 withdraw from atm machine as i surprised start dialing customer care no. While taking to customer care once again withdraw of 10000 rs in total 20000 debit from my account without by my atm card. We raise complaint with police station & home branch, as per details from union branch its case o[censored]nion bank atm conning, by using scan, or etc cyber tool, fraud, since its union bank atm machine scanning fraud & leakage of or debit card details claiming refund of rs 20000 to union bank, but bank manager not responding for the same & denying, please take urgent action on this & refund me since we are middle class family with home loan personal loan having too much of impact on my family due to this my money which is lost due to negligence of security o[censored]nion bank atm machine.

      Otherwise i will take this into media & newspaper. Police will take ther action of finding cyber crime ganag but bank must have to refund customer money. Union bank also have to take strict action of fraudulent transaction using bank atm * scanning of there atm machine. Also i observed along with me other two more customer lodge complaint of atm fraud. Please take corrective action ask bank manager to take corrective action to refund my money. Refund money.

      Please find two fraud transaction statement on 10th feb
      Union Bank of India customer support has been notified about the posted complaint.
      Feb 12, 2019
      Updated by AshviniP
      ATM fraud need refund of INR 20000
      Feb 18, 2019
      Updated by AshviniP
      Dear All head Person,

      As per below mail trail we submit all document with Branch manager, As per branch manager said no response from further department today 1 week laps to fraud or union Bank ATM, In two days it was clear to Bank that its case of conning of ATM fraud, I dont know what investigation Bank is such worst process, follow union bank in case of such fraud & urgent issues? has doing now & taking time still money not refunded, my family only knows hoe we managing all our EMI's due sudden loss of this 20, 000 INR.

      Also I investigate many such case with other banks also Bank refund customer money in 4 to 5 working days as Its Bank responsibility of security of debit card & customer account, also as per RBI guideline, please find here enclosed of of the same.

      6 & 7
      5 II.9.(i) The bank shall ensure full security of the debit card. The security of the debit card shall be the responsibility of the bank and the losses incurred by any party on account of breach of security or failure of the security mechanism shall be borne by the bank. 4, 6 & 7

      Thanking You all.

      Please take immediate action to refund our money.
      Mar 06, 2019
      Updated by AshviniP
      Dearl all,

      Its now 1 month completed for fraud transaction from my Husband account still amount not refunded, please take immediate action . we suffering badly
      Mar 28, 2019
      Updated by AshviniP
      Dear Talegaon Branch Manager & Vijay Munday Sir,

      We received sometime back two week earlier shadow credit in our account of INR 20, 000, & updated that as investigation complete we received our actual money to use, but still no response from home branch & zonal officer about our money.

      Now about 2 month going to complete for fraud with our bank balance, still we fight to get our money back.

      We are facing serious financial crises, can you all responsible person do the needful & credit actual amount to our account.

      I still not get the point such nationalize bank take so much of time to investigate fraud & in such cases which brakes Bank Debit card security & customer lost there money.

      Please take immediate action & cooperate us till now cooperate .
      Respected Sir,

      Today i was gone to your Mahuva Branch (531383) to deposit Money Amt. of 47390/- but Unfortunately your Staff Declaim to Accept Rs. 500/- in Denomination of 5 Rs. Note. so i want to ask you that why they are not Accept my 5 Rs. Note?
      After transferring through apps money deducted but not deposit to another account.. Reference ID[protected] and Reference ID[protected] plz return my money..
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        T
        Thakkar Ashok
        from Surat, Gujarat
        Feb 12, 2019
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        Address: Vadodara, Gujarat, 3900021

        I am at the aged of 78 years - sr. Citizen, having credit card issued by union bank of india (Alkapuri branch vadodara). During “char dham yatra” in the year 2018 while passing through utterkashi (State utterakhand) on 18.04.2018, i had tried to withdraw rs. 10.000/- from atm booth (Bank of baroda). I do not receive the amount but the slip of paper – “unable to dispense ” even though the amount was deducted from my saving bank account. After coming back to vadodara, i have complain to my bank on 07.05.2018, along with an original slip and its zerox copy. Every time i inquire to my bank, the answer was - we have written above. Lastly on 11 th march 2019 the answer was “ now you can complain to any authority” which ever you like, it can be rbi.
        You are requested to need full in the matter and recover my amount rs. 10.000/- from bob.
        Yours a. K. Thakkar (Cust. Id[protected]
        Note:- using same card i got the rupees from natala village, atm booth was of state bank of india on 19.04.2018.
        +1 photos
        Union Bank of India customer support has been notified about the posted complaint.
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          A
          from Chandigarh, Chandigarh
          Feb 11, 2019
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          Address: Karnal, Haryana, 132001

          My name is ashish mehta i have a saving account with union bank of india. Dated[protected] i have tried to withdraw money through punjab & sind bank atm my first transaction was unsuccessful but the amount get deducted form my account i have complaint several time to ubi bank regarding this transaction but there is no response so kindly help me to solved this problem because m facing this problem last one month

          Regards
          Name ashish mehta
          Mob [protected]
          Union Bank of India customer support has been notified about the posted complaint.
          On 3rd feb 2019 at 1850 hrs I have transfer 15000 rupees through UPI to my friend account but that time transaction failed and amount of 15000 debited from my account but not refunded
          My self vishal vajpai s/o Ajay vajpai. I did transaction of rs 7000.00 at 1/2/2019 by using union bank mobile app. My account is debited but transaction is failed. Please help me.
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            A
            Abhishekagiwal
            from Solap, West Bengal
            Feb 11, 2019
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            Address: 831010

            I have opened new account in bank which was not opened by them within tat. As communicated the person was supposed to call & inform me about my account details but no such response from their end. No contact details updated in system & the contact no which is ringing no person to pick up the call. Very bad service as i have my family account in this branch but they are not serious about their customers & their requirement which need to be fulfilled.
            Is it necessary that for all transaction we need to go to branch in this digitized india.
            Union Bank of India customer support has been notified about the posted complaint.
            I want to block my ATM card but the customer care as no response to taking
            I am not able to login to my m passbook even on putting the registered sim as default sim.All verification is done then at last it asks to enter the OTP but I never received any OTP.I tried many times but same problem continues.I tried with different phone then also the problem continues.
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              P
              Puri Dinesh
              from Delhi, Delhi
              Feb 11, 2019
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              Address: Panchkula, Haryana

              Home loan account statement not provided by ubi panchkula from april 2017. A letter dated 09.01.2019 received from ubi panchkula that an amount of rs 20242.67 is overdue from 30.11.2018 due to non payment of installment whereas i never missed any installment. The installment due on 30.11.2018 is paid on 05.12.2018 through netbanking. I am very sorry to intimate that no telephone no. O[censored]bi panchkula is ever attended by any staff.. I am trying on [protected] and [protected] from so many days and even tried on mob no. [protected] of mr anil kohli br manager ubi panchkula but he also never attended.
              Union Bank of India customer support has been notified about the posted complaint.
              Dear sir,
              I want to de link my mobile number [protected] with this account no. [protected]. This is not my account.
              Thanks.
              Bharat anand
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                D
                Dalip Jamwal
                from Bengaluru, Karnataka
                Feb 11, 2019
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                Address: 175101

                Refund initiated from Flipkart not credited in my UBI account. mail from Flipkart as follows:
                The refund of ₹ 650 processed on[protected] to your UNIONBANK Debit Card, card number ending with 0314 and it should have been credited to your debit card by now as per standard banking procedures.

                Below are the details to confirm that the refund has been successful:
                Bank transaction ID: 5461663368166123604065
                Authorization code: 404243

                In case, you need any other details, you can contact your bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell.

                Hope this helps.

                Regards,
                Mohammad Khan
                Flipkart Customer Support
                Union Bank of India customer support has been notified about the posted complaint.
                My m passbook is noy working
                Sir,

                I have been paying the fee of my child since 2015 through your website. Your site is not permitting to download KV fee old receipts. It is giving message that there is no history of payment.

                Kindly make your database linking properly and help the parents to download the certificates. It is important for filing Income Tax returns.
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                  P
                  prakash dhakad
                  from Raigarh, Chhattisgarh
                  Feb 11, 2019
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                  Address: Ratlam, Madhya Pradesh

                  Hello sir
                  I received only Rs 20000 on the date 04.02.2019 in my savings bank account, which was sent by IMPS to any of my friends. The amount has been deducted back by the bank within 3 minutes of joining my account. As soon as the amount was deducted, I complained to my bank branch from where I was asked to wait for 48 hours. The amount not deposited in my account till date 11.02.2019. And when talking to the bank manager, it was told that no action can be taken by me My account number [protected] light father is named in Madanlal.
                  Please, grace to solve the problem.
                  Union Bank of India customer support has been notified about the posted complaint.
                  Hi sir i am gopal transaction reject 500 rupis debeted transaction ref id[protected] date 03/02/2019
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                    V
                    Vaibhav89Vaidya
                    from Mumbai, Maharashtra
                    Feb 10, 2019
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                    Address: Mumbai City, Maharashtra

                    From last 4-5 days i am trying to perform money transfer via google pay but transaction is not getting processed (Always stuck at payment processing by partner bank;bank server didn't respond:error code-91). Worst part is that whenever i tried to raise grievance on ubi website java error is reflecting from last 1 week... Refer latest screen shot in attachment. (Previous to that webpage was not getting open) also as per closure comment of earlier grievance whenever i tried to call there mb team's number they always tells that there is issue in upi/server/switch and will resolved shortly but as of now issue still not resolved.

                    Last grievance number[protected]
                    +1 photos
                    Union Bank of India customer support has been notified about the posted complaint.
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                      M
                      minalklkrm
                      from Pune, Maharashtra
                      Feb 9, 2019
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                      On dated 6th feb 2019 with the help o[censored]nion bank app and through the imps fund transfer i had transferred rs 4000/- to icici bank user.

                      Amount has been deducted from my account but its not been transferred.

                      Now almost 48 hours passed still no any kind o[censored]pdate has been received.

                      Kindly take necessary action.

                      Regards,
                      Minal kulkarni
                      Union Bank of India customer support has been notified about the posted complaint.
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                        D
                        Dr P.C.
                        from Indore, Madhya Pradesh
                        Feb 8, 2019
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                        Address: 462001

                        Dear sir/madam
                        This is to inform you that my account no. Is [protected]. The amount of rs 36000/- debited in my account (Transaction ref id eb3a99). The amount debited in my account but transaction is failed.
                        Kindly look into the matter and credit the amount for these account no.

                        Regards
                        Dr. P. C. Kothari
                        44, mahadev mandir road
                        Peergate, bhopal - 462001
                        Mob no. [protected]
                        Union Bank of India customer support has been notified about the posted complaint.
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                          Dr P.C.
                          from Indore, Madhya Pradesh
                          Feb 8, 2019
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                          Address: 462001

                          Dear sir/madam
                          This is to inform you that my account no is [protected]. I had done transaction on[protected]Transaction ref id - ffd54c & court fee ref id-9104/2019 &) but transaction is not completed. The amount of rs 24000/- is debited in my account.
                          Kindly look into the matter and credit the said amount.

                          Regards
                          Dr. P. C. Kothari
                          44, mahadev mandir road
                          Peergate, bhopal-462001
                          Mob no.[protected]
                          Union Bank of India customer support has been notified about the posted complaint.
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                            R
                            Rohitloan
                            from Noida, Uttar Pradesh
                            Feb 8, 2019
                            Resolved
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                            Resolved

                            Address: 110094

                            Am a yes bank account holder one of your customers unian bank rahul shrivastav ac no. [protected] ifsc code no. Ubin0564583 called me for loan and i need the personal loan and he asked me 1000 first for login the file and again askede 6150 rs for insurance coverage for the loan. And i transferred total 1000 and 6150 total rs 7150 to his abovementioned account but now he is not picking my ph nor responding. Pls help me to recover my money from him and share his complete address also to lodge the fir
                            +2 photos
                            Feb 15, 2019
                            Complaint marked as Resolved 
                            Issue still not resolved..pls check with your union bank of India account holder details all. Ready shared
                            Union Bank of India customer support has been notified about the posted complaint.
                            Feb 08, 2019
                            Updated by Rohitloan
                            Kindly refund my amount on urgent basis
                            Feb 09, 2019
                            Updated by Rohitloan
                            Kindly do the needful urgently
                            Feb 10, 2019
                            Updated by Rohitloan
                            Kindly update the status
                            Feb 15, 2019
                            Updated by Rohitloan
                            It's not resolved yet
                            Der sir,
                            We have given board resolution to the concern branch regarding some kind of fraud done by one of the director of company in which we require certain documents of company account but due to some reason bank has refused to provide the same
                            We have attched board resolution given to bank regarding our enquires

                            recovery of amount 7150 rs - Comment #3346039 - Image #0
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                              H
                              Harish Kumar Lal
                              from Meerut, Uttar Pradesh
                              Feb 7, 2019
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                              Address: Jaunpur, Uttar Pradesh, 222202

                              Sir,
                              I would like to say that Late Molai Ram Prajapati S/O Late Pancham had his account in Union Bank of India(IFSC Code: UBIN0534579) which is in Sidhi Sadan, Mohalla Sahabganj Mungra Badshahpur, Jaunpur, UP-222202. Molai Ram died on 04 May 18 and leave behind Rs 41438/ in his savings account. Now his wards want that money from his account for which they visited the above said bank. The bank requested some legal documents from them which they have provided to bank but instead of that bank is not doing it's job. Every time when they visit to bank the bank official makes some excuse to them and ask them to visit again and this is continued from approx three months. Such type of behaviour is not accepted from above said bank. The complete account details of Late Molai Ram Prajapati is as follows:
                              Account Holder's Name: Molai Ram Prajapati.
                              Account Number: [protected]
                              IFSC Code: UBIN0534579
                              Bank: Union Bank Of India
                              Bank Address: First floor, Sidhi Sadan, Mohalla Sahabganj Mungra Badshahpur, Dist: Jaunpur, State: UP, Pin Code: 222202
                              +14 photos
                              Union Bank of India customer support has been notified about the posted complaint.
                              UPI money transfer to Account but no transactions are my account is debited 6000 date 2/2/2019 time is 4:31 pm pls my money refund

                              not settling down money with ward of deceased account holder - Comment #3346108 - Image #0
                              Dear sir my money was debited from my bank account via upi transaction but transaction was failed and my money was deducted from my bank.and no refuns my money.amount was just a ruppes of 250.please take my complain and help me to know where is my money... transaction id-S34175409
                              Bank Account number-[protected]
                              Name-Kartick Chandra Rajak
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                                A
                                Amal R Nair
                                from Jodhpur, Rajasthan
                                Feb 7, 2019
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                                debit card not delivering at the branch after 10 days

                                Address: Jaipur, Rajasthan, 302028

                                Sir,
                                I opened a bank account union bank of india,
                                Kukas branch, (Ubin0562785) jaipur and my debit card has not yet been delivered even after submiting all the required documents. I have visited my branch for my card almost 4 times in the last 10 days and my card is not yet there.

                                I request you to please look into the matter, because without a card its quite difficult to do any kind of economic activity....
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                                JIGNESH Bhadresar
                                from Rajnagar, Madhya Pradesh
                                Feb 7, 2019
                                Resolved
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                                Resolved

                                Address: Anand, Gujarat, 388001

                                Dear team
                                Please solve the problem as soon as possible..

                                I had one transaction on 06 february using bhim apps so amount debited in my account but not credited in another account so let u check and solve.

                                My bhim upi is: [protected]@upi
                                And
                                Beneficiary to bank account no:
                                Name : jk securities pvt. Ltd.
                                A/c no : [protected]

                                Transaction time is 09:57
                                Date of transaction is 06 february 2019

                                So please check and solve.
                                +1 photos
                                Feb 12, 2019
                                Complaint marked as Resolved 
                                h
                                Union Bank of India customer support has been notified about the posted complaint.
                                After 1 week i faced the this problems transaction is also failed
                                And said .
                                Bank server did't responds
                                Plzz solve the problem

                                bhim thought money transfer and not receive - Comment #3345237 - Image #0
                                M paid inline light bill .union bank ac cut money . 2 bill payment but not paid bill .

                                bhim thought money transfer and not receive - Comment #3345261 - Image #0
                                bhim thought money transfer and not receive - Comment #3345261 - Image #1
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                                  G
                                  guha.souvik
                                  from Asansol, West Bengal
                                  Feb 7, 2019
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                                  On 7th january i paid rs 612.50 to amazon through upi. The amount was mot received by amazon. I made phone call many times to union bank customer care and amazon customer care. Union bank said that the amount was received by amazon but amazon said that the amount was hard declined. So, between union bank and amazon i am suffering. I am requesting to take necessary steps regarding this transaction. I am providing details of the transaction through p. D. F. Transaction id s49794976.
                                  Union Bank of India customer support has been notified about the posted complaint.
                                  Feb 07, 2019
                                  Updated by guha.souvik
                                  7th January 2019

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                                    R
                                    Rakshith Mp
                                    from Bengaluru, Karnataka
                                    Feb 6, 2019
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                                    Address: Dakshina Kannada, Karnataka

                                    Dear team,

                                    On 3rd Feb I was transferred Rs 5000 /- to my brother's account. The first transaction got failed and I tried one more time which got credited to the beneficiary also. But my account got debited two times Rs 5000/- each, and the beneficiary got credited only once. Kindly check and please credit the pending transaction to my or beneficiary account as earliest. Details given below for your reference.

                                    Account no *********000053
                                    IFSC. UBIN575712
                                    NAME. RAKSHITH KUMAR MP
                                    DOB. 31/05/1995

                                    There is no response from UBI customer care and branch peoples are neglecting the thing.

                                    Regards,

                                    Rakshitth Kumar MP

                                    Mob [protected].
                                    Union Bank of India customer support has been notified about the posted complaint.
                                    Sir, I have transferred 1200 cash on 4th February but the transaction got failed but the cash has been deducted from my account... Please review my case and refund my cash...
                                    Thank you...

                                    double time deduction - Comment #3345250 - Image #0
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                                      Bhikham Ram
                                      from Agra, Uttar Pradesh
                                      Feb 6, 2019
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                                      Address: New Delhi, Delhi, 110001

                                      R/sir

                                      When i use app for transaction a amount rs 14000/- to my son the transaction failed three times [protected], [protected] and 3rd[protected] after all the amount rs 14000/- debit from account on dated[protected] the same has not been transferred to the beneficiary. Kindly help to credit back rs 14000/- to my account as soon as possible

                                      Bhilham ram
                                      Union Bank of India customer support has been notified about the posted complaint.
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