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Union Bank of India Complaints & Reviews

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Updated: Oct 9, 2025
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J
Joy5
from Jodhpur, Rajasthan
Jan 30, 2019
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I did transaction through upi android app, and it was failed at 29th january 2019 11:13 am. Still my money not credited to account. I have submitted online complaint via bank website but not getting any response. Even i talked two times to call center people. Once they told "you will get money within 24 hours" and second time they told "call center cam not help for case o[censored]pi transaction fails. And you have to submit complaint via app only."
But there is no place to send complaint

I need my money back as its important, please help.
Union Bank of India customer support has been notified about the posted complaint.
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    Mohd yusuf Shah
    from Mumbai, Maharashtra
    Jan 29, 2019
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    Address: Mumbai City, Maharashtra

    I received a call in the evening from a unknown number ([protected]) saying as a representative o[censored]nion Bank and he asked me some details and Otps at around 6pm today. After that i received few messages as in debiting my account by 56, 900/- (four debits). Please check since i have not made any payment and this seems to be a fraud.

    Yusuf
    [protected]
    +2 photos
    Union Bank of India customer support has been notified about the posted complaint.
    Hello, my name is vikash agrawal and i made a transaction of 214.29 Rs. on 24/01/2019 to prepinsta but amount is deducted and transaction is failed.
    my transaction id is[protected].

    Kindly plea to solve my problem as soon as possible.

    thank you

    fraud by a representative - Comment #3337893 - Image #0
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      raj7507
      from Tumsar, Maharashtra
      Jan 29, 2019
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      Address: Bhandara, Maharashtra, 441912

      I Was purchase boat speaker on 21st January on amazon pvt.ltd .But thos order was canceled some technical issue. so amazon can provide refund 1099/- Rs on 21st January . but refund not reflect my union bank account.
      transaction reference no was # 74332749022902116979532 . MY ACCOUNT NUMBER IS [protected].
      so I can request you to resolve my problem and provide me a Refund.
      Thank you.
      +1 photos
      Union Bank of India customer support has been notified about the posted complaint.
      Jan 29, 2019
      Updated by raj7507
      I Was purchase boat speaker on 21st January on amazon pvt.ltd .But thos order was canceled some technical issue. so amazon can provide refund 1099/- Rs on 21st January . but refund not reflect my union bank account.
      transaction reference no was # 74332749022902116979532 . MY ACCOUNT NUMBER IS [protected].
      so I can request you to resolve my problem and provide me a Refund.
      Thank you.

      I submit the kyc form on 16 Jan 2018 today is 20 Jan 2018 no progress in that so, pls update ASAP.
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        scorpion_lover05
        from Gurgaon, Haryana
        Jan 29, 2019
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        Hi Team,

        I had done an IMPS transaction of 10, 000 on 02/1/19 and it did not reach the beneficiary and my money was debited from my account, i logged a complaint with Union bank customer care on 03/1/19 complaint number is[protected] however its 29/1/19 and i am still waiting for my money. I am calling them and every time a new manager raises a request on priority and tells me to wait for 3 working days but i m still without results. I am too much stressed because of this and every time i call i have to explain them entire thing from start and its waste of time during my working hrs.
        Union Bank of India customer support has been notified about the posted complaint.
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          N
          Nagesh Sorte
          from Mumbai, Maharashtra
          Jan 29, 2019
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          Address: 400614

          Amt transfer by beneficiary to wrong A/c (A/c No : [protected]) by IMPS Rs 9291 instead of Our A/c (A/c No : [protected]) this same amt also has been debited from the beneficiaries A/c (A/c No : [protected]) on dt 31.12.2018 (Transaction id : S[protected] but still amt neither credited to beneficiaries account nor to our account. Request you to transfer amount of Rs 9291/- immediately & Oblige.

          Pls find attachment for your reference.
          +2 photos
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            S
            shailesh jee
            from Kolkata, West Bengal
            Jan 29, 2019
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            Address: Patna, Bihar, 800025

            Dear sir, /madam, i have online paid on 15/01/2019 through ubi debit card to irctc( trns id-[protected]), which was cancelled. But still my deducted amount not credited in my a/c. Rupees 1360.49
            A/c detail :
            a/c holder- shailesh kumar
            a/c no- [protected](patliputra)
            ifsc- ubin0557251
            email- shailesh.[protected]@gmail.Com
            mob- [protected]
            +1 photos
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              D
              d.r.bahulekar
              from Bengaluru, Karnataka
              Jan 29, 2019
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              Address: 411004

              I have transferred rs.10000 (Ten thousand) from my account union bank of india, karve road, pune 411004 branch, on[protected] at 11.30 a. M. However, the beneficiary did not received the amount. The transaction status is failed. Photo enclosed here.
              Despite repeated requests, the bank is not returned the amount till this date.
              Also lodged the complaint with npci (Complaint no.153633 dated[protected].)
              +1 photos
              Union Bank of India customer support has been notified about the posted complaint.
              Jan 29, 2019
              Updated by d.r.bahulekar
              I have transferred rs.10000 (ten thousand)from my account union bank of india, karve road, pune 411004 branch, on[protected] at 11.30 a.m . however, the beneficiary did not received the amount. The transaction status is failed.Photo enclosed here.Despite repeated requests, the bank is not returned the amount till this date.

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                R
                Ruvi Raikhan
                from Rangapara, Assam
                Jan 29, 2019
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                I placed an order on aliexpress, but the seller didn't ship the item in time so the system cancelled the order automatically. I contact aliexpress customer care about these and they process the refund on 03/01/2019 but i did't receive the amount in my account.in these matter i have contacted union bank customer care through email but got no response. I need the refund urgently.

                This is the status from aliexpress: refunded to credit card: 452055*4851
                Usually, you will receive your refund within 3-20 business days after “refund”. If there is a delay, please check with your issuing bank by using arn 74143619001001898273120.
                Union Bank of India customer support has been notified about the posted complaint.
                नमस्कार सर मेरा नाम प्रकाश चौधरी है मेरा खाता सोजक्त सिटी ब्रांच में लेकिन इस ब्रांच के स्टाफ को ग्राहक के साथ बात करने तरीका बिल्कुल सही नही है बात करने का तमीज बिल्कुल नई है
                ब्रांच सोजत सिटी ज़िला पाली राजस्थान
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                  R
                  Ritesh29
                  from Jabalpur, Madhya Pradesh
                  Jan 28, 2019
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                  Address: Bhopal, Madhya Pradesh, 462042

                  Dear sir,
                  I Have deposit money union bank of india cdm machine on mandakini branch kolar road bhopal on 24/12/2018, i have filled all details in machine, but cash not credit given account number. unfortunately i din not count the cash. i have putup1 written complaints in concern branch. he assured me that amt will be credited 1 week.but still not done.
                  i hope that ubi look the matter and try to improve their service.
                  deposti amount[protected] between.

                  ATM ID - HBH[protected]
                  RECORD NO - 2455
                  DATE - 24/12/2018
                  TIME - 18:29
                  +1 photos
                  Union Bank of India customer support has been notified about the posted complaint.
                  Respected sir/madam,
                  few days before i had used my union bank debit card for payment but my transaction failed and amount deducted and i didn't get my refund amount so, kindly rectify this issue as soon as possible.

                  thank you

                  cash jammed in cdm machine and not credit to given account - Comment #3336137 - Image #0
                  omprakash gour's reply, Jan 28, 2019
                  Dear sir/ madam
                  My querry still not resolved.i did not get my refund amount..
                  Kindly resove my issue
                  Hi...ubi
                  My ubi bhim app does'nt processed my money transfer request and after few sec.shows TRANSACTION DECLINED.
                  Plz resolve
                  नमस्कार सर मेरा नाम प्रकाश चौधरी है मेरा खाता सोजक्त सिटी ब्रांच में लेकिन इस ब्रांच के स्टाफ को ग्राहक के साथ बात करने तरीका बिल्कुल सही नही है बात करने का तमीज बिल्कुल नई है
                  ब्रांच सोजत सिटी ज़िला पाली राजस्थान
                  This Union Bank ### will not solve ANY PROBLEM properly still they waste lot of time of CUSTOMERs
                  One of the worst bank and worst service
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                    S
                    Starry Shivam
                    from Kharagpur, West Bengal
                    Jan 28, 2019
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                    Address: Madhubani, Bihar, 847211

                    Hi, on 27/12/2018 at 1:41pm i made a transaction of 1000 rupees by using debit card at merchant website (paytm) but somehow transaction was failed and money is deducted from my account I've lodged complaint on union Bank website 3 times and contacted their customers care 5 times i also wrote 2 mails at [protected]@unionbankofindia.com
                    Still 1 month passed and i didn't got any reply or refund amount please return my money immediately.

                    Transaction id - S13503492
                    Account no - [protected]
                    Amount - 1000
                    Date 27/12/2018
                    Time 1:41pm
                    +2 photos
                    Union Bank of India customer support has been notified about the posted complaint.
                    नमस्कार सर मेरा नाम प्रकाश चौधरी है मेरा खाता सोजक्त सिटी ब्रांच में लेकिन इस ब्रांच के स्टाफ को ग्राहक के साथ बात करने तरीका बिल्कुल सही नही है बात करने का तमीज बिल्कुल नई है
                    ब्रांच सोजत सिटी ज़िला पाली राजस्थान
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                      S
                      Starry Shivam
                      from Kharagpur, West Bengal
                      Jan 28, 2019
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                      Address: Madhubani, Bihar, 847211

                      Hi, on 27/12/2018 at 1:41pm i made a transaction of 1000 rupees by using debit card at merchant website (Paytm) but somehow transaction was failed and money is deducted from my account i've lodge a online complaint 2 times and sent you 3 mails but i didn't got any single reply please refund my amount as soon as possible
                      .
                      Transaction id - s13503492
                      Account no - [protected]
                      Amount - 1000
                      +2 photos
                      Union Bank of India customer support has been notified about the posted complaint.
                      Jan 28, 2019
                      Updated by Starry Shivam
                      Here is the screenshot of failed transaction 1 month passed and still i didn't got any reply or my refund amount from them
                      Hi, if the transaction of credit card is denied/failed, bank is only responsible to make reverse entries if any & how bank is debited to account if transaction is failed?, however if amount is debited, you may approach paytm ccare also for needful action.
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                        R
                        Roshan Chaturvedi
                        from Jalalpur, Uttar Pradesh
                        Jan 27, 2019
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                        Address: Kanpur, Uttar Pradesh

                        Dear sir/team '
                        This is mukesh kumar chaubey from kanpur up,
                        I have done 2 transaction from atm o[censored]nion bank of india situated at kanpur yashoda nagar (Devki nagar) at 6:49 pm and 7pm dated 2jan 2018. Amounting 4500and 500 respectibily.
                        Atm machine counted the money but failed to diapence same amount
                        Both the time and i have got slips saying 'unable to diapence'
                        My amount have been debited from my icici bank account... After that i have raised. Request from icici bank customer care
                        Srn[protected]
                        Srn[protected]
                        Still i have not received my money back from beneficiary bank my service request is pending from 25days.

                        Request you to process this as soon as possible
                        +1 photos
                        Union Bank of India customer support has been notified about the posted complaint.
                        Jan 27, 2019
                        Updated by Roshan Chaturvedi
                        Date of deduction is 2jan2019 6:49 and 7pm
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                          pras2288
                          from Lucknow, Uttar Pradesh
                          Jan 27, 2019
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                          Address: Jaunpur, Uttar Pradesh, 223101

                          My name is prashant kumar singh.
                          I ordered a product from amazon on 21th dec18.
                          But my product was defected totally so i returned 04jan19 to amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on
                          10jan19, but yet i didn't get any message from my bank that for any transaction for rs 299/-i called to amazon and they provide me a reference no[protected] i called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute
                          Refund reference number[protected]. My amount is 299/-
                          Name :- prashant kumar singh
                          Mobile no - [protected]
                          Account no - [protected]
                          Ifsc code :- ubin0534714
                          Please help me to credit my refund rs 299/-in my account. Please file charge dispute. Kindly help.
                          I am enclosing here mail image which is recieved from amazon.
                          +1 photos
                          Union Bank of India customer support has been notified about the posted complaint.
                          Mar 13, 2019
                          Updated by pras2288
                          my 299 not credited my account ...plz help
                          Mar 13, 2019
                          Updated by pras2288
                          i was camplain 2 month .ago but again...no any response by bank
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                            pras2288
                            from Lucknow, Uttar Pradesh
                            Jan 27, 2019
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                            Address: Jaunpur, Uttar Pradesh, 223101

                            My name is prashant kumar singh, a/ no - [protected], union bank of india,
                            I was shopping from amazon 299 and when return this product, 299 refund my amazon in my account but this amount and credit in my account, and my amazon told amount is tranfer scceesfully, this problem is bank, and by the amazon given the reference no[protected], please check and refund my amount,, i am very sad
                            So please check and transfer my amount.
                            Thanku
                            +1 photos
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                              Ty@$?
                              from Lakhimpur, Uttar Pradesh
                              Jan 27, 2019
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                              Address: Lucknow, Uttar Pradesh, 226025

                              Hi i am jaya singh i have purchased an best gift for bahia and bhabhi tied ribbons item from amazon india but i have cancelled that product on 17 january but i have not received any refund because i have bought that product through online purchased but when i asked amazon india they said to me that they have already deposited money into my account and due problem in my bank my money has stuck somewhere or bank has not deposited that money into my account.
                              Union Bank of India customer support has been notified about the posted complaint.
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                                Sekhar Ponnada
                                from Rajahmundry, Andhra Pradesh
                                Jan 27, 2019
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                                Address: 534313
                                Website: uc browser

                                Sir i am from andhrapradesh. Westgodavari district.. Devarapalli village. Devarapalli mandalam. Regarding. Sir i am a house there is problem from drainage water.. But so many times i complant the panchayati... But they r not doing.. Please help me... I home loan is in union bank of india. I am paying with my house rent, s know in my house rent giving the customers tolding i am going anthor house... Because u, r not cleaning darining water with panchayati... So kindly help sir
                                +1 photos
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                                  Py@
                                  from Delhi, Delhi
                                  Jan 26, 2019
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                                  Address: Azamgarh, Uttar Pradesh, 276001

                                  My name is pankaj kumar yadav
                                  I ordered a product through amazon.in on 6 january 2019, order id number[protected] of rs 2198 rupees total. But i ordered wrong size so i cancelled on 7 january 2019on amazon.in. I claimed for refund from amazon so amazon send me a message for initiating refund that they had initiated my refund on
                                  9 january 2019 but yet i didn't get any message from my bank that for any transaction for rs2198 rupees so i called to amazon and they provide me a reference identification number (74332749010900967816419) i called my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute
                                  Refund reference number 74332749010900967816419 my amount is 2198 rupees only
                                  Name :- pankaj kumar yadav
                                  Mobile no - [protected]
                                  Account no - [protected]
                                  Ifsc code :- ubin055448
                                  Please help me to credit my refund rs2198/-in my account. Please file charge dispute. Kindly help.
                                  I am enclosing here mail image which is recieved from amazon.
                                  +1 photos
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                                    Kavitha1976
                                    from Sivakasi, Tamil Nadu
                                    Jan 25, 2019
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                                    Address: Coimbatore, Tamil Nadu

                                    Im kavitha an customer o[censored]nion bank in coimbatore, tvs nagar branch. I went today 25/1/19 to open a net banking but the cashier and 'siva shankari' an staff working there treated us badly. The irrespective behavior of staff has made me so worried she told me to get out of the bank. So take nessasary action. We are not satisfied with their service.
                                    Union Bank of India customer support has been notified about the posted complaint.
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                                      dhirajmaddy
                                      from Pune, Maharashtra
                                      Jan 25, 2019
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                                      Address: Bhandara, Maharashtra

                                      I have my debit card which was issue at the time of opening the account but before some days it has been blocked by bank without any information. Sir/ madam,
                                      I am an account holder in your bank since last 9 years. I have my debit card which was issue at the time of opening the account but before some days it has been blocked by bank without any information. When i contact to costumer care then i was suggested that your card has been blocked due to rbi guidelines and new debit card will be delivered soon.
                                      I was go to bank and ask officer to track my atm card but he not responding me properly. Just say that they enable to track. They only said that your atm dispatch on date 28 dec 2018 but now after 29 days i have not receive any debit card, so i am facing many problems at the time of payment...
                                      I want you to please solve my problem immediately otherwise i have to close my account in your bank due to lack of service provide by you.
                                      I m very tired by your bank service. Plz give me my new atm card earlier. If you don't give me my card i will switch your bank.
                                      Client no :[protected]
                                      Bank ifsc code :ubino 559270
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                                        Sudrity Roy
                                        from Patna, Bihar
                                        Jan 25, 2019
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                                        Address: 827013
                                        Website: Limeroad

                                        ARN -- 74056638296829563195452.
                                        I am Mansi, responding to your query regarding the refund status for order #[protected].

                                        I tried contacting you on your registered contact number but couldn't get through.

                                        The refund of INR 1098 for your order was successfully processed on (21st Oct'18). This should be reflecting in your account against A.M Marketplaces Pvt. Ltd by now.

                                        Account details:

                                        Card number: 452055XXXXXX1592

                                        Bank details: Debit Card

                                        Please check your bank account statement referring ARN -- 74056638296829563195452.
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