United Colors Of Benetton Complaints & Reviews

As i and my whole family is a very old customer o[censored]nited colours of benetton. And mostly we used to buy the only benetton clothes .But this time i feel very very bad that your company benetton clothes are selling on the local vendor shops at very cheap price.We all are buying at high price and local vendor is selling at very cheap price so we get very much dissapointed from your company. You must check on the local stores.
I had seen in the local shop name vogue opp. Sursadan m.G road agra.That he is selling your tshirts at 500 rupees which i bought from ur store at 2999 rupees. So that is why i planned not to buy benetton clothes. Also i will tell to all my friends and relatives that its not a good company.
Regards
Ankit
[protected]

First of all, i must say that United Color of Benetton is giving worst quality good at cost. I purchased a United Color of Benetton watch on April 2012. Within 3 months it stopped working. Belts got broken. I felt that the quality provided by Benetton is even lower than the roadside watches. After this incidence, i tried to find out service center of Benetton watches. I didn't got it. And i hope that they dont have any service center for their watches. They dont have any quality. So from today i have decided not to purchase any thing from such brands especially United Colors of Benetton. And i will also suggest this to others.

bought a UCB cardigan and the quality is really bad. bought it for Rs. 1899 and the is equal to one of 200. as a student 1899 is quite a huge sum for me and i am really disappointed by the product quality from a BIG BRAND like UNITED COLORS OF BENETTON. Worst branded shop. disgusting.

Dear benetton team,

I request you kindly take this issue seriously. i bought new benetton sport deodorant from Indiranagar details are given below.

SHOP NAME : TOP IN TOWN
ADDRESS : # 1301, 10TH MAIN HAL 3RD STAGE.
NEAR NAL QUARTERS
JEEVAN BHIMA NAGAR BANG-08
TIN NO:[protected]

MY DETAILS
NAME: SACHEEN S JANMATTI
CONTACT NO. [protected]

Go to shop for surprise visit they are selling duplicate deo & indirectly benetton name is spoiling.
when i asked them why your selling duplicate stuffs they are not replying properly.

kindly work on this.

regards
sachin

I purchased a jeans from United Colors of benetton. It was the first time I got jeans of this company.
Its colour got faded in the first wash. I didn’t expect that from benetton. That’s simply pathetic, that a company like benetton is providing such a cheap quality.

I purchased the jeans from lifestyle store in GIP, Noida. I went there and complained about it but they are not ready to listen to me and replied that jeans has not faded. They are giving me that this is quality of denim that it should be faded. God damn it I am wearing jeans from past 20 years, even I know that but it should not fade out in ONE single wash.

As a customer I am not satisfied with the product and I want my 1200 rs back at any cost. I don’t want to deal with company nor I want to give any clarifications. In other countries specially USA they have policies to refund your products, why not here. There should be some customer satisfaction thing.

I am really disappointed from benetton and I won’t buy their product from next time. This my hard earned money and I want it back.

Please take this issue seriously.


Name-> Akhil
Ph no-> [protected]
Purchased from Lifestyle International, GIP, Noida

I was misguided by United Colors of Benetton, Saltlake, City Centre on 4th August, 2012. Actually what happened was, on this particular day, a sale was on in Benetton, and I went and purchased two t-shirts. The store keeper told me that both of them were t-shirts but one of them was a Light Winter wear, so I was misguided. Now when I went to change the garment today, ie on 6th August, 2012, they told me that they will not exchange it as it was purchased during sale. But on the bill it is clearly written that we can change the product any time after purchase. I feel cheated, I am a long time customer o[censored]nited Colors of Benetton and now I feel like my loyalty or likeness was of no use.

I shopped a jeans in UCB Allahabad. For the first time I wore it my sister told me its a little torn out at the back side which would be around half a centimeter. I don't know whether it was like that in the shop or something happened to it at home. Whatever the case maybe, it clearly depicts the bad quality of fabric used. Next day I took the jeans into shop expecting an exchange as other good brands do in such cases. I was amazed to watch the behavior of staff who were at no cost ready to exchange the jeans and on top of that they said I should have shopped intelligently. After a lot arguments they agreed to repair the jeans at my cost. After around ten days I went to take my jeans where I found it will require more ten days and the repairing cost was doubled. All this delay and increase of cost is getting on my nerves. I don't want to take that bad quality jeans back now. Either they exchange it or return me my money back.

I bought a pair of kids sandals from UCB south ex outlet.
This silver pair of sliipers was priced at over 2000/-
My daughter only wore it once & the straps pulled out. I got it repaired & the within minutes o[censored]se the straps keep breaking. Since it was an expensive pair i didnt give up & got ir repaired again but the same story.
Our local slippers goes for months & a reputed so called high quality brand didnt last for few hours!!!!
I want my money back. UCB delivering such pathetic quality is highly disappointing. I have been an ardent customer of the brand for over 2 decades now.

hope someone responds on this mail.

I bought a black trousers o[censored]CB of Rs. 2099/- before three months from Central mall, Amanora Town Center, Hadapsar Pune but after only 2 washes it lost its shine & color. When contacted Customer Satisfaction Desk they are insisting that the trousers is not washed properly. The reason given by them is not satisfactory. I m insisting the Manager that they should contact the Authority persons from UCB & send my trousers to them. But surprisingly they are reluctant to send it to UCB. I dont know why they are behaving like that. Please tell me what should I do now?

in my city benetton shirts are available on custom shop at low price ..if we ask the retailer how he manage to sell shirt on so low price they say that this customs shirt which are auctioned by custom authority of india...as iam regular customer of bentton and i don't like that the brand image of benetton is ruined by this people....

Hello!
A month ago I bought the jeans in UCB. It happened on the island of Cyprus.
jeans lost all its color after washing.
I have photos of the model before. They painted my legs in blue! I'm terribly sorry. Check survived!
I would like to return the money.
( The store at the request did not meet me because I bought them not in Russia.)
What you suggest?
you think i can wear jeans that are so sour!!!!? I bought them blue!

Hey, i bought a UCB formal shirt a few months back (feburary) but only wore it recently. After the first wash the shirt color has gone all discolored with the shirt color coming off fading in parts and others darkening up. according to the instructions its a machine wash product though i washed it by hand and in a very mild detergent. having spent close to Rs 1500/- on it I feel cheated.

We had bought a UCB t-shirt from Oberoi mall..But after the first wash itself it became loose & out of shape.Is this the quality of fabric used by a branded company like UCB,that it cannot even survive first wash.Not only this even the colour faded after the wash.
So whats the use of spending money for buying branded clothes,if it behaves exactly like a road-side t-shirt or even worse.
I request for replacement of the T-shirt.
This is just a feedback from a disappointed loyal customer.Hope you improve on your quality soon.

UCB HAS A HORRENDOUS CUSTOMER POLICY..THIS IS THE FIRST TIME I HAVE COME ACROSS A RETAIL THAT SAYS RIGHT IN THE FACE OF THE CUSTOMER " YOU HAVE NO RIGHT TO MAKE A MISTAKE IN OUR STORE........."... its a very well known fact that ' to err is human', MISTAKES DO HAPPEN........YOU ARE VERY MUCH VIOLATING HUMAN RIGHTS.........

Today morning I visited one of the benetton shops in Bangalore, India ( Location: Basaveshwara Nagar) and purchased some items. For one of the items, I misread the price to be lower than what it actually was.. I realized this soon after billing, WHILE IN THE STORE, EVEN BEFORE THEY HAD PACKED MY ITEMS. I WAS SHOCKED TO KNOW I COULDN'T GET A REFUND! I WAS STILL IN THE STORE NOT EVEN COLLECTED MY ITEMS AND THE NEXT CUSTOMER WAS NOT EVEN BILLED......THIS IS REALLY REALLY NOT ACCEPTABLE.......

I AM VERY VERY VERY UPSET.... THAT A GLOBAL BRAND LIKE UNITED COLORS OF BENETTON HAS SUCH RIDICULOUS UNFRIENDLY CUSTOMER POLICY....THEY ARE ANSWERABLE TO THE CUSTOMERS........THIS IS AN ANTI CONSUMER POLICY.......

VERY VERY ANGRY AND UPSET CUSTOMER.....
I HAVE LIVED IN THE US FOR 8 years and have shopped in many parts of the world....

I procured a T-shirt on 17th of July at a benetton store in durgapur. Later I realised that the other one was better. On 18th I went to the store and asked me to replace the T-shirt but they flatly refused citing software reasons. But my retail invoice clearly mentions that goods will be exchanged within 15 days. They have no right to refuse me. Also I offered to pay them the difference money. The garment was not even used and the salesmen admitted that. The stock no is [protected]. The product is h/s polo neck t-shirt. The bill no is E17611/407. When will customers be treated properly? All talk about customer care is farcical. my contact no is [protected].

HELLO to all,
I am Kanwal Preet Writting this complaint on behalf of my Wife about her first-last expreince with UCB
I would like to draw your attention towards my experience and poor response to my complaint. I have purchased UCB T-shirt for the first time but this experience has not been memorable for any good reason as I think this is my first and last time.

I had bought a T Shirt from United Colours of Benetton (UCB) showroom in Ludhiana from c/o United Colours of Benetton H.G Retail solution pvt ltd shop no 15-16 first floor ansal plaza, ferozepur road, Ludhiana-141001 . ph no[protected]/5000950 in month of May,2011 (Style No: 3p1te7096g, Season: 11P, Size: Medium, MRP: Rs. 1099/-, Invoice No: 174-8707 as per cash memo). Being very conscious of my attire and wardrobe, I know how to handle (Wash, Dry & Iron) my clothes To my utter surprise, the t shirt i worn for 1 day has small holes in lower front. I took the t shirt to your United Colours of Benetton (UCB) showroom in Ludhiana without any wsh and it was accepted by your staff vide complaint number 06800003. I was assured a resolution in 2 weeks time and a call back to keep me posted.

Since I didn’t hear from your side for 3 weeks, I approached your show room but was told that my request was still under consideration and may take more time.

I would like to know the following:

· Do you guys have any escalation matrix in place?
-Don't you people have any fixed TAT under which my claim should be resolved????????
Looking forward to an immediate resolution as the matter has already been delayed.

Would be happy to speak with someone responsible

Regards
Kanwal Preet Singh
city-ludhiana
country -india
[protected]

Thanks

I purchased a denin from united colours of benetton and that was wore two times only it got torn frst they said we will change it then the manager said theres no replacement for torn .The article was purchased in fresh stock and the price is Rs. 2799 ..Please register m complaint . The artcle was purchased from NOIDA sec18 market store..

Thanks
Arjun sachdeva ([protected])

Date :28th March
Place :Delhi

I have purchased a Deodorant o[censored]nited colors of Benetton from a well known wholesaler i.e. Liberty Stores Ravivar Peth , Pune. I purchased it without testing as I have used it earlier.But after using, I found that the deodorant smelled as rotten egg. It was a fake product which had stolen design of bottle, trademark and name of the company (United Colors of Benetton).

The Vendor had many other products with united colors of Benetton which I suspect to be all fake. Can some one take action against this. Or how do I take action against against it?

1.last night (14th aug,2010) i went to the UCB shop in defcol market . i purchased green color tee shirt EL size . i was charged local taxes(VAT) on MRP of INR 1219 and i had to pay INR 1299 .
later on i discovered that the tag indicates price "MRP including all taxes".
hence, i was deliberately overcharged and cheated.
i request the COMPANY to check all sales by this outlet to check if my case is an isolated one or this owner is cheaTing every one

please note no discount was given although "SALE" was going on

i had overheard another girl shopper complaining that nothing was actually on "discount sale" in the shop. i have reasons to believe that this shopkeeper is dishonest and a cheat


sarvjeet sharma

91-[protected] ( until 17th august)
+[protected]after 18th august)

I had purchased a kids dress from Beneton kids store in west gate, rajouri garden. I have bene purcahing beneton items since years. This dress that I purchased was faulty and beneton store manager (Mr Satis from Rajouri Garden) refused to replace it saying that it is the style of the garment. We asked him to correct the issue by their tailor and return it to us.
Nobody from the store has got back to me. They have actually taken money from us and not given us the garment. this is highly unethical for a store like beneton.

Thanks