United Colors Of Benetton Complaints & Reviews

Hi i'm from india gujrat state bharuch city i'm visit your brand shop in bharuch yesterday about 5. Pm in your brand shop bicouse aut site i seen 80%discount bord but your brand shop man is not good bihaiv me & my friends then after we will come back in my home bicouse costomar is always right but your brand management is not good i think im not going anadher time your brand shop

The sales boy at Benetton showroom at Elante Chandigarh Was not interested in showing us the clothes And when we went around looking clothes he got irritated . The way he behaved I don't think that I'll ever go their store again . He is getting paid to show us the stuff at the store and that guy was not willing to show anything instead he got irritated

To start with, i genuinely hope that the brand does not feel that its bigger than customer needs, the moment you start feeling so, that's the starting point of your downfall (And this is coming from a retail professional at the higher management in some other reputed brand in the market, who has shopped from one of your stores, and can be best termed as "pissed off" with your customer service!)

Now coming to the point, i had bought a pair of slippers from your ucb store in inorbit mall, hyderabad. There was nothing wrong with the product, but it was not required by me, which i realised later, and hence thought of taking a credit note and buy something else later from your store (Please note i was not asking for refund).

My request was outright rejected coupled with extremely rash behaviour by your store team and your cluster manager. I am sure that if your cm is such bad person, it's imperative that your store team is bound to provide the worst customer service because that's what this guy preaches!

Don't know whether this organisation looks into these complaints or not, but would be pleased if you do, and look into this issue.

Regards
Srrisha

Dear sir,
We ahve purchsed united colors of benetton men's core ss15 red flip flop house slippers-8uk vide amazon order #[protected] in second-third week of april2016. It is in use for about a month only, but the color started fedding, it is looking as i[censored]nder use for many years. We do not expect such poor qulity from the your company having globle repute.

I purchased a set of sun glasses from pantaloon, palladium mail mumbai last evening with a clear 1 year warranty . These are blue coloured reflectors . Today when I wore them during the day I noticed that on one side of the glass there are scratches and the value colour has been scratched out . When you wear them there is no clarity is vision due to scratched areas and this is not visible if you don't wear them during the day and it causing blurred and interrupted vision as well . I paid more and went with these glasses with the hope that united colours of Benetton offers quality stuff but to my dismay . The model no is 892 and colour I20, date of purchase 20th may 2016. I am based in Delhi and now in Delhi and would like the piece to be replaced and my complaint addressed to . Look forward to early solution in this

My mother was recently in feurteventura in the canaries last week and bought a number of items from your store as gifts for my 3 month old twins.

When she returned to Ireland with the gifts I noticed one tshirt had a hole in it. This item was reduced but it did not say anything on the tag that the item was damaged nor did the staff inform her of this. We felt that this was just bad luck though, and were not upset. My son wore the tshirt that day.

The few days later I turned the tshirt inside out to iron it and noticed that the care label was also damaged and was nearly completely missing. There were two rusty staples sticking out of the tag. I have attached photos.

I cannot understand why anyone would place staples on the inside tag of baby clothing! Had these scratched my extremely young baby they may have given him an infection. Baby products are some of the most highly safety regulated items in the world. I'm sure you can understand my concern discovering this.

When I told my mother about this she said that she was also treated very disrespectfully by the staff in the shop that day and almost left without buying the items she had picked out.

I have a photo. But it's too large to upload. I took it on my iPhone. This is my third attempt to submit a complaint to Benetton

Hi, I bought this polo shirt at Inorbit, Malad, from the Benetton showroom. Suddenly so much later, the fabric lost it's colour whilst washing it, none of my other clothes did. This is not what we have come to expect from Benetton. I have attached pics for you to check.
I want a replacement for the polo shirt, it's not like your clothes are cheap to begin with ? When we pay for a premium brand, this is the last result we expect whilst washing ? Please look into this urgently and revert.
Fyi, I have had the item for more than a year or two and certainly don't have the invoice or any proof of purchase. However that should not be a hindrance for you guys to replace the shirt.

Hi team,
Please find picture of the product in which you can clearly see the white spots on flipflop which no one can expect from the brand like ucb. On the second day o[censored]se these white spots comes into picture, don't know what's the problem why its leaving colour without even washing in water. Being a loyal customer i don't expect this from ucb. I bought this from from amazon and sent them the same review. Find attached product picture and receipt for order details.
Hope you will take action on it.
Regards,
Udit

Im Rajesh my mobile number [protected].331 points expires today but I'm in abroad and when I was in short visit to Mumbai last week on 24th march early morning 5 am I tried to utilize the points at Mumbai airport but the UCB store person interested only on cash purchase and he played with me that system is not working for redemption.
I fed up with this and I was not able to redeem my points and now I'm in abroad.
I lost the hope on UCB with such a bad experience.
Rajesh

This to inform that I had purchased some articles from meerut store Name-United colors of benetton abacus, Bombay bazar, meerut cantt in December month invoice no[protected]

but due to some reason the choice made was not selected and as per store manager MR.HARSH he told that there is no issues to replace the product and as I live in baraut distt-baghpat and store is around 70-80 kms away from me. I visited store many times but there were some isues regarding choices some time sale issue and some time the store manager was not present so they told me to visit another day but as living so far I was not able to visit daily for the exchange but now when I lastly meet the store manager he is saying he has packed the material and says it is not in the policy to exchange the winter product.

As a Benetton regular customer [protected] I need to ask if in one exchange, your policy doesn't agree.

so pls I will feel sorry for my next purshace at UNITED COLORS OF BENETTON.

I have purchased the trouser from your store in January 16 and I found the duplicate product from your store. My trouser's color has gone.

Pls refer this case as a big and serious complain to you that it must be solved from your side otherwise I have to take a big action.

Thanks

Dear UCB team,

It's very unfortunate to write it down as being a premium customer that I have purchased one western dress along with the shrug from your outlet situated at Pacific Mall Subash Nagar for my upcoming official party at Gurgaon tomorrow .I have found that there is some problem at the back side near by zip hence it is not properly body fit. As I was in hurry to go to my home so I purchased it.As my sister recommended your store for this outfit. I have spent almost Rs 5000 for this outfit but don't know what to do with it??
Being a genuine customer, is this possible to exchange this outfit???
As you know positive marketing by the customer's mouth for your brand will yield good results in future.
I am attaching receipt of this bill for your reference.I am expecting a positive reply from your end asap.


Regards
Your valuable customer
Namita Rana
Angel.[protected]@gmail.com

This desk client is about 45 years old, short hair, wear glasses. 2 days ago I bought a skirt in the store in Milan (near Lima station) I couldn't understand Italian, I handed out 50 euros, the client asked me if I had smaller amount, I said no. She turned to her coworker, using rude attitude judging us in Italian. In her word I recognize Chinese. Her existence ruined the value of your brand, you should give me an response. Or the power on social media could be tramandous.

On 2nd July 2015 I bought this shrit from Lifestyle Nagpur Empress mall and now I notice that the stitches of the shirts are opening I.e it has manufacturing default ..I wonder such a big company and such complains abt the products really disappoints me

I have puchased a jacket from your showroom at southcity mall Kolkata at 20.30
on 23.01.2016, it was xl size. I have asked whether it is large we may exchange. They have agreed since same thing remains in short size. However, at 11.00 hrs on 24.01.2016 their attitude is reversed. They disagreed. It is a harassment to the customer.

Hi, My name is Saksham Wadhwa. I recently bought benettom jeans(jeans + sling) from www.myntra.com and didnot get the sling attached with the jeans. I have been buying benetton products from last 5 years and this has been the second time i am finding such issue. I have dropped a complain to myntra.com and no reply from their side. Product code is 15P4L23R7026I-32 I have paid like 4500 Rs for this..and sling is not there..I have bought this jeans only for the sling!Please reply asap.

I purchased a pullover from a benetton outlet "Nijhawan travel service pvt. ltd" 1A ground floor, Hudson line kingsway camp New Delhi 110009. After the first wash with normal water it faded out.I request you to look into the matter and take appropriate action.

Bought a sweater from UCB store Gorakhpur. It wore out within days despite proper handling n care. Now staffs are not cooperating n are neither replacing it nor refunding my money. Moreover has kept the old with themselves and are not bothered about it.

I visited ucb Karnal haryana outlet, executive guys are selling products offline without bills. For further info call on [protected]. M from media deptt. Will post on channels wherever possible.

I am a member for UCB- I got a message that Upto 50% OFF at Benetton SALE Preview exclusively for members on Dec 26 & 27. Visit your nearest store to get the first pick. T&C apply., I shopped in Rajahmundry UCB store but the manager said that it's a fake mug, the offer is valid in hyderabad. My name is kumar[protected]