United Colors Of Benetton Complaints & Reviews

In a period of 4 months of the date of purchase the colour of the shoe has been so light that the shoe cannot be recognized to be as the original one in spite of not regular use.
A shoe from such a good friend should not be of such a bad quality.
It looks totally fake and i just want my money back.

I have purchased the shoe from myntra and if needed i can send the original bill too.

I have buy a jaens and t-shirt on 9/12/16 at lucknow central but due to some reason i want to exchange it and went to store but they are telling some nonsense reason and denies to exchange.. It was against the benetton policy.. Now prove your words and help to get the customer right.. I just want to exchange not refund or store my mrp 5049 for future purchase.. Feel free to contact me in this regard. [protected]..
Thanks®ards

I have purshased few items from ucb store in westend mall pune. I bought shoes worth 2500. While the same shoes i am getting online for 1500 at myntra. Even the product of the shoes is very bad. It has started cracking. The tshirt i bought for 1900 inr is sold on myntra at 899. I was very sad after seeing those prices on myntra. I am feeling cheated. I request return for the shoes and tshirt sold to me at exorbidant prices. Please help.

Dear team,
The mentioned voucher code - BENMUSHYUWGM with an expiry date till 23/5/2017 was selected for shopping at one of the UCB stores at Raipur, Chattisgarh. To our surprise the store refused to accept the voucher without even entering the code into his system. That was really rude as we have been regularly visiting your store.

Attached gift voucher was not accepted at your below mentioned store.
CCRP-19
Ambuja Mall
Raipur, CG
TIN - [protected]

If any one is bothered for customer service then please resolve this matter ASAP.

Ranajay Saha
[protected]
[protected]@gmail.com

Sir i hv purchased a flip flop slippers from amazon on 22 of this month but while using it i found that the print which has been made on him has been eradicated i.e it is no more leaving behind as a local vendors sleepers so sir plz help me out from this situation and tell me abt the original peice specification so that in future i may be careful...plz share details via my phn no.[protected]

I have purchased a tshirt from UCB store on 9th november 2016 today i wore it and there was a hole in the tshirt so what i will do now with it the first time i wear it and it has been damaged tell me what to do now i have purchased it from your company store from mumbai palladium mall and i am a resident of durg chhattisgarh so kindly tell me about what i will do with the tshirt now

Dear Sir,
This is to bring in your kind notice that 4 month back I have purchased a shirts from benetton store purchaing but the color are faded and and defectrd the shirts and it is not use for me & now it was in worst condition
Style no 16p5ac38u008i
I have never expected this type of fault in Benetton product.. so its my humble request to you to do something in this matter.
Waiting for a positive reply.
Thanks
VINAY SINGH
[protected]

I have bought benetton shoes from flipkart. After use of two times when shoes got wet in rain and after that it looks horrible, color has fade and fabric shrinked. now its worthless its totally wastage of money.i enclose picture of that shoes after use.
I have requested to return the shoes from flipkart, but as per their policy 30 days have been past now they are not able to return the shoes.

Few months ago i purchased a trouser from ucb bhopal.It became fade after 2-3 wash and its colour is leak.leaked colour badly overcome on other clothes which were washed along with this worst quality product, it was last time i had purchased ucb product.kindly maintain the quality if the customer is paying you for good quality product.
Kindly assist

I bought this shoe "ucb men's brown leather sneaker -11 uk" in the month of june 2016 and just in 3 months time one of my shoe is changing its colour. Because it is only one of the shoes which is changing its colour, i am sure it is not because of the way i am using it and it is purely the manufacturing defect. It looks like fading and my orange shoe is turning grey. The other shoe is also loosing its colour but not much as the other 1.
Look at the picture and you will get an idea of what i am trying to tell you.
Resolve the issue at the earliest.

I bought canvas shoes from amazon in april 2016 order #[protected]. Within few months of rare usage, the cloth is beginning to tear off. This is unexpected from a company like ucb. I bought a branded product not to throw it away in few months. There is no option on amazon or ucb website to raise a complaint. So i am writing here. Need a resolution.

Sir
I ordered ucb sun glasses today from flipkart and i just received them. It's looking fake as it doesn't have benetton symbol on its glass which was their in image i seen on flipcart. Please tell me whether it is fake or not. I'm also adding real as well as flipkart photo of this sumglasses as well as the invoice of the glasses. Plz i request you to answer as soon as possible.
Thank you

Dear sir/madam,

I have purchased a ucb jeans from amanora towncenter hadapsar pune maharashra 411028, on 05/03/2016 & made payment through hdfc card ending 5780 for rs.5398/- for 2 jeans.
The quality of material is really very bad, like a old cloth. It got damaged in 6 months from purchase date.
This is very unexpected from a brand like ucb.
Non branded jeans also people can use for minimum 2 years, and i always prefer to use ucb. Very disappointing and unexpected product from ucb.

Waiting for your reply,
Rushikesh utikar
[protected]

I purchased this trouser from UCB factory outlet on Chandigarh road in Punjab. I washed this trouser for the first time and it has actually been worn off. It is actually very disappointing. It has actually developed the thing that comes on a sweater . The quality of the product was very low.I had not expected this to happen after first wash.t hanks

I would like to bring to your notice that i bought one shirt from united colors of benetton (G&b fashions pvt ltd) shop no 215, upper ground flr, plot no 3, dlf place, vk phase ii, new delhi - 110070 cin no : u18101dl2005ptc134935.

I enquired while purchasing that is it exchangeable or not? The staff informed that i can exchange the same so i bought the same. When i have gone for exchange the size required was not available so i have opted to purchase from the fresh stock. The shirt was worth rs. 3699/- and the staff said we cant exchange the same against the item purchased for sale. This information was provided to me after 2 hours of my selection and wastage of time and not at the initial stage.

My complaint/query is - is any such company policy is there?

If yes y the same is not displayed on to counter?

Y it is not informed at the initial stage??

What kind of service is this???

The shirt is still lying at ucb store mentioned above address.

The invoice no for the same is cm no :[protected]

Request to look into the matter and solve the same.

Would request refund of amount 1102/- for the same.

Revert on the query

Also there is no option to file a complaint on the website.

No companies operate in such way.

My worst experience ever with ucb

I had purchased a t-shirt from ucb (g&b fashion pvt. ltd.), store addressed is shop no-7, 8 & 8a the metro politan mall m. g road, gurgaon, haryana-122001. the purchase invoice number is[protected] dated 25.06.2016 (invoice copy enclosed)

After just one month the cloth got torn from collar buttons part due to poor quality. the same was accepted by your store after being send for quality check by the same store on my complaint. (pic enclosed)

Now when i visited for the exchange it was told to me that the tshirt could only be exchanged from sale stock available as it was purchased at the time of sale. how ridiculous is this? why i should choose any dumped piece of cloth for my exchange when the fault is at your end. is this ethical?

On top of all this i was willing to pay the differential amount on any piece which i choose for its exchange if the price is more than my bought piece but the staff informed me that it can only be replaced from sale stock. is is a joke?

You people need to value customers & improve your standards of quality instead to playing such dirty tricks in after sales complaints.

I don't know how such thing can happen with a brand like ucb. i have posted on my fb page (can search by the name of najeeb khan) regarding the issue by tagging united colors of benetton, india and you people can see the response.

Your customer service number never works!! wonder is that only happening in india or globally with ucb?

I need immediate response on the same.

Regards,
Najeeb khan
+91-[protected]

I bought these shoes in 50% sale at inr.2200.00 so ideally the actual should have been 4400+tax. Imagine such an expensive shoes and you can't even go even 1 week with it. Right foot shoes stitches came off.
I have been trying to reach their customer care and they aren't responding back. I have learnt that there is someone called mr. V sharma who is the customer care head, let me see if he returns back a call to me since i have left a message for him in his office and now this complaint.

Hi
I bought sneaker shoes from ucb and within a week it's sole got ripped off. I wore the shoes only for a week and that too in office. I don't use the shoes roughly by any means. I asked the store manager to replace my shoes but they refused to do so. Later after many requests they said they mailed the company about our complain but company too refused to replace my shoes.

I bought a pair o[censored]nited colors of benetton men tan brown casual shoes with product code 1023064 from myntra (https://www.myntra.com/) on may-28-2016.

Problem: wearing on july - 8, while boarding my flight i saw my shoes having these much scratches, damaging the color of the front part of my shoes. the worth mentioning point is that no rubber (or the material with which these shoes have been made of, if i'm wrong) was coming out, not even very fine traces of it but only the color was out, deteriorating whole looks of these newly bought shoes.
Also, when i tried visiting a showroom o[censored]cb here in delhi (patparganj, mayur vihar), looking for resolution of the same, i was shocked hearing their reply "we (ucb) don't entertain such cases as we're a clothing company so we only provide assistance to problems related to clothes only, not for shoes as we don't have centres for exchange/return/repair of shoes". also, the person managing that showroom said that we could have helped you if you'd have bought from here or from any other shop but as you bought it online, you don't have the bill i need to do the same.

Now, i[censored]cb don't have any such centres why do they sell such products and that too at such a high price as it's quite sure that at least some of the products are likely to have some problems. does this not hamper the reliability of such a big name in e-commerce as i had that much faith in ucb but i'm too sad coming on the verge of most likely financial loss. additionally, if showroom owners can help their customers who bought from their shops, why should i face such loss due to just bearing the fact that i bought it online. afterall, in both the cases one is wearing your renowned name.

Help me asap as the warranty period of the shoes are going to expire soon.

The images of the product and it's condition have been attached with mail.

Hi,

I bought a navy blue t-shirt (style-16p3inpj00071 clr-901) rs. 2299/- inr from united colors of benetton showroom at the great india palace, noida on 9th may 2016..

And i wore this t-shirt once and after one wash it is faded and getting loosed.

So kindly i want to replace my t-shirt with any of your item of this amount ….