United Colors Of Benetton Complaints & Reviews

India Today Book Club — problem with swatch watch

I purchased a SWATCH WATCH from India today book club with the details as below:
Order ID :- MITBC-WEB[protected]
Order no.:- INTERNET/0GA[protected]

However, the upper dial of the watch lost in the same day. I enquired various swatch service centers at Bangalore, each of them are saying that swatch does not provide the spare parts individually for its watches, therefore you need to replace the watch from where you have purchased.

I called the customer care number of indiatoday book club[protected], but they are saying that the watch can not be replaced.
i am not sure what to do.

Also please consider the fact that I have invested 2150/- and can not wear the watch even for 1 hour.

Dear Mr.Prashant Kumar Agrawal. Your complaint has been resolved on 22/06/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS

Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — Problem with India Today Book Club purchase

I place a order on 24rth of July 09 for "4 Britannica Encyclopedia CD's + Reebok Watch worth Rs.2600 for Rs.499" using my CREDIT CARD and I get delivery on 14th Aug.09 after too many emails to your team (email ID: [protected]@indiatodaybookclub.com ITBC0980260)

But they send me a 4 MUSIC CD instead of 4 Britannica Encyclopedia CD's ! PLUS NOT send me a Reebok Watch worth Rs.2600 !!!

Whey I inform them on same day of delivery, I get reply after 4 days and they tell me to send CD's back to "India Today Book Club, B-47, Indira Enclave, Neb Sarai, New Delhi- 110068." And they also said that they send me a new parcel plus paid me courier fees as soon as they get original parcel.

And I send parcel on 22nd Aug.09 with all 4 Music CD's (in original pack condition) + Invoice Photo Copy + intimation letter + Courier receipt original copy.

Dispatch Details:
Courier: DTDC Courier
Slip # A16057520
Dispatch Date: 22nd Aug.09

Their Delhi office people get delivery on 24th Aug.09 but they not confirm item delivery PLUS still not dispatch my original items PLUS Reebok Watch worth Rs.2600!

I send them too many massages but NO reply (I send emails to their all email IDs : [protected]@intoday.com; [protected]@intoday.com; [protected]@intoday.com; malcolm.[protected]@intoday.com; [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com for fast reply)

And after 15 days just today I received message from "Mr.Kuldeep Singh" : We regret to inform you that the matter has been already forwarded to the concern department. The refund is currently in process and is expected to be with you within-25-30 working days. There are some internal formalities which we have to follow up to arrange your refund of Rs. 499/- so we request you to provide us this much of time to look into this matter. Hope you shall bear with us in the interim.

Now they tell me to wait for 25-30 days! Also they not said anything about my courier charge refund !!!

If I wait for more 30 Days that what is the guarantee that I get refund ? Also if I wait for this many days than I loose chargeback option with my credit card company already 40+ days pass...

Its my a very very bad experience with indiatodaybookclub ....

I also tell them that I am going to post complain against them on forums and your site but nothing! They have NO time to reply or response after payment. Only searching for new buyers...

Very BAD...

Hope to get my full money + courier charges return fast... OR I am going to file a consumer case against this cheater people of India Today Book Club.

Regards,

Siddharth

Hi Siddharth,

Even I m facing similar from India today book club. I had paid 3199 for reebok products on 6th of july but still i have not received any item.
Every time i get same answer wait for 14-15 days. Mr. Kuldeep Singh is the same guy who gave me similar answer 4 times.
Please let me know if your problem is resolved and how?

I thought I was the only one going through hell because of India Today Book Club but I was wrong. I had also ordered for 2 watches in the month of June'09 & TODAY is when I get one of the watches. All these months I must have spoken to over 16 representatives, written many mails & everytime I was told a new story.

I really thought if this way the way India Today serviced their customers there club is soon to be doomed. I must have spent numerous hours, energy & lost my sanity while talking to them. Everytime you call them the last supervisor you spoke to has quit the job - that wasn't too surprising either - I mean who would like to work for a company which doesn't know the word CUSTOMER SATISFACTION.

Now when I received my long awaited package, I wasn't excited at all coz i knew these guys couldn't get it right even now & I was right again - the watch that was sent to me -FINALLY - was a mockery of what SWATCH produces...but at last I am happy that this ordeal has ended & NEVER will I have to speak to INDIA TODAY again

India Today Book Club — Benetton watch UCB

I was been offered through SMS Numero uno watch worth Rs 2799.00 free only i have to pay rs 499/- as postage and handling charges.the watch is delivered to me but it was not of that company as told to me in SMS local made united colours benetton watch send to me which is also not in running condition . Further unique code provided me to claim free gift by logging on www.bookstoday.in/promos.htm, here in spite of several atempt the number is not accepted.It is surprised to me big name and reputed co. like india today book club has done this .

I bought a wrist watch (UCB leather watch) through India today book club but its movements shows some problem from the start itself. I changed the battery but the problem still remains.

What to do?

India Today Book Club — I have not received Reebok shoes and Benetton watch even after one month

I had ordered for reebok shoe and benetton watch(Order no TELESALES/0GA[protected] more than a month ago and paid the amount through credit card, and I am still awaiting for any response regarding dispatch detail. Every time I send mail, I get response that your order is on way and you will receive within 7-10 days. Please let me know what I am supposed to do in this case.

India Today Book Club — Non delivery of two sets of Reebok Shoes and Benetton Watches

Sir,
I have already placed an order for two sets of "Reebok shoes" and two "Benetton Watches". My order No:0GA[protected] and My Membership No: ITBC09895884 favouring D.Rajiv Shankar. It is about three months ago I placed the order. I placed the order on 26/2/09. Regarding the order I have paid Rs.3398 through credit card which was debited on 26/2/09 and credited in to "LIVING MEDIA INDIA " account. The Reference. No. of credit card payment is 769940. My credit Card Number is :[protected] in the name of D.Chenchayya.

I have already sent five mails to them and got the response from them stating that the placed order items were dispatched through "SPEED POST COURIER" and will be reaching within a week. But I have not recieved anything so far.

One day I have contacted over phone to their number[protected] and surprisingly the person who recieved the call, informed me that the above order is meant for only One pair of Shoes and watch and will be mailed within a week. I informed that the payment was debited on 26/2/09 for Rs.3398 for two pairs of shoes and watches and why you have conveyed the message of the order for one pair of shoes and watch. He informed that the credit card voucher copy may be sent through e-mail and it will be corrected.Therefore I had sent a mail to the INDIA TODAY BOOK CLUB. Here with I am attaching the copy of credit card voucher payment which was debited through my credit card for two pairs of shoes and two watches.

Kindly Consider my complaint and take necessary action as soon as possible

Yours Sincerely,
D Rajiv Shankar

India Today reebok watch — No product inside the box

Dear sir

I ordered one reebok watch on offer for Rs.799/- I received a box without watch only sponge is there? i paid rs.820 to vpp. Y a nominent group do like this. If it is not solved i am going to file a case againse india today as criminal case.

My order no MITBC-WEB[protected].

Regards
Amirthakateswaran.K
[protected]

BENETTON — Message

Dear Sir,
Benetton company message every night day continus forward me
how i can stop this type of message pls guide me


Thanks
Rahul

indiatoday has become one of most irresponsible and an organization without any ethic.I strongly condemn its attitude and request every body not to get trapped by its false and unethical buisiness policy.

ONLINE COMPLAINT- I Placed an order for DVD(5 speaker with woofer)+holiday voucher+ wrist watch benetton on 25 June 2009 and payment worthing Rs. 7598/- made on same day by credit card to LIVING MEDIA INDIA A/C. My membership no.ITBC0950797, ORDER NO.0GA[protected], BOOKING ID NO.[protected]. Aroound two months had passed the item was not delivered yet.

Already I had sent 5-6 E mail to thisgroup but every time getting response that my order was processed from that end and will be getting the items within few days.On 07 July 2009 I received an sms saying Dear Tapan Kumar Goswami your order no 0GA[protected] for Rs. 7598/-has been dispatched on[protected] by DM SF NC P/190105, but even after 50 days neither the item was delivered nor any positive response given by this group.I had communuicated every details by mail but it seems that this group is in practice of deceiving people at large.

Toll free no. of this group is no more in existance and already I spent a few hundred rupees trying to contact on[protected], but every time listening to their automated music and automatred voice and without any human interface.

Please take necessary action to deliver booked items safely.

Yours sincerely,
Tapan Kumar Goswami

INDIA TODAY GROUP IS SUCH A CHEATER GRUP AND THIS REPUTATION IS VERY BAD MY FREEEGIFT NOT SENT AFTER ONE MONTH JABHI ORDER LENE HOTE HAI TABHI MITHIMITHI BATE KARTE HAI BAD ME ANSWER BHI NAHI MILTE

I had odered a Samsung 55233 mobile with India Today Book Club. I received the mobile but without the free holiday vouchers and Surat Diamond vouchers worth Rs. 5000/-. they have asked me to register the claim on a bookstoday.in, which is not operational. their representatives are not answering the phone calls anymore. who will look ino my problem ?

United colours of benetton — Faulty Exchange Policy

I had purchased a trouser from the Phexox Mill Store in Mumbai during the sale period. On the next day itself the Store Manager - An arrogant character, refused to exchange citing the company policy, which is incidently correct as confirmed by the Office of the Managing Director of the Company.

My objective is to forewarn people from buying Benetton as the company surely sells substandard seconds material in sale which they are too glad to get rid off and dont want it back.

They need to learn from other brands if they even remotely think that they are competing with the other international brands. Even the neighbourhood shops are more customer friendly and understand customer retention.

Being rude to customers must be high on the list for training of it's employees. I too purchased an item and wanted to exchange it the very next day as it the material stretched out of shape. The policy on the receipt stated returns within 14 day in original condition which it was, however I was advised by the arragant clerk "No returns". Funny how they are all smiles when taking your money. Further, there is no place to file official complaints. How do they stay in business. They have certainly lost mine!

I had the same experience today. Yestday I purchased an item for a present, which was not the wished one, so today I tried to return it at Benetton's shop in The Mall in Sofia, Bulgaria, but the flat answer was "No returns". Why on earth Benetton has such a wrong policy against the receipt stated returns? May I have an answer by the Company's officials?

I had faced the same faulty excghange policy of Beneton.
My son purchase a t shirt frommumbai on 25th april 2011 for rs 699.I went today to get it exchange due to size from gurgaon MGF mall showroom. They refused to oblize me to pay extra money for the same product and guided me to visit Beneton Outlet in sector 14 Gurgaon showroom. They agrred to exchange the same at 30% discount price.It all prove that the company is cheating their customer firstly with the price and secondly at the time of exchange of the products.
Detail of invoice no 422-4807 dt 25/04/2011 for Rs. 699/ from Andhari w MUMBAI

pawan Suji
Rohini Delhi
[protected]

I just made the mistake of buying a present for someone from Benetton Oxford Circus London...I was told at the register I have 14 days to return it...the knit had pulls in it and when I took it back to the store, the manager stood there and said I am viewing the CCTV footage now of when you bought the knit and you were told it could not be returned ...I explained to her that it is faulty and she called the store security to stand near me like I was some criminal...I won't be shopping at Benetton again, it just proves they have no faith in their product...

Benetton T Shirts — Colour Spread all over T shirt

I Bought Benetton T shirt on 21 July 2012 and I washed it for first time and color of T shirt spread all over. So I need refund for it.

Hello: Last week (28/jun/13) I received a gift shirt from a relative. The shirt was bought at United Colors of Benetton in Pradera Concepción Mall, Guatemala city. I didn´t like the color of the shirt so I tried to exchange it just for another color. Apparently it was an on sale shirt. They simply refused. I asked them what would have happened if the shirt would have not fit and they answered that they would have also refused to exchange the product.

They even cut the tag to have a "reason" to refuse exchanging their products.

Great "policy" if you want to keep the money without serving your final costumer.

Pablo Alonzo
[protected]@gmail.com

Day before yesterday (8/2/2015) I purchased a jacket for my wife from Benetton (DB CITY MALL BHOPAL). The price of the jacket was Rs.3999 but I got 50% discount so I paid Rs 2100. But on the same day my wife told me that she want the another jacket not this one. The other jacket was of Rs 5999 it means after discount it was almost Rs 3150. Same day I called them and the store manage Mr. Musa told me companies policy that they can not exchange it but if you really want to exchange then you have to pay extra Rs 1000, it means I have to pay Rs 4150 for the other jacket.
If there is no policy of exchange then why he is asking for Rs 1000 more.

My friend gifted me UCB shirt worth 2500 which costed 1575 after discount.
Unfortunately, I had to exchange the size, which was not available at UCB outlet.
I choose another article costing 3300 with discounted price of 1800 .
While manager at UCB asked me to pay[protected] = 725 which costs me 1575 +725 =2300 for the article of 1800 .
Manager suggested me buy the article of 1800 separate and exchange some other product with same MRP for your existing product.
So UCB wants to increase sales in this way ...
This is actually cheating with customers offering fraud exchange policy which actually is making innocent customers fool.
1 out of 100 customers are completely aware about this policy which is actually companies strategy to make people fool for increasing their sales.
It is serious concern and should be looked into immediately .else we might opt out of buying UCB products.

Raman
[protected]

I am a new customer for UCB here. But very unfortunately I had very bad experience on my 1st experience in UCB shop in Beijing Oriental Plaza. I really couldn't understand what their staff (even the manager) is thinking when facing customer complaints. Instead of helping, they are assaulting the client totally! Even for me, I am Chinese, from Beijing, I really really felt disappointed by their negative and not willing to help attitude. Personally I will never go back to that shop again to buy clothes, even will not choose this brand anymore. The way they are trading to customers must have a relation with the UCB main company. They might just don't care just ignoring your complaint. The good point is, there are too many other clothing brands to choose in this world. If they keep doing the same, I really think they will not having any customers anymore.

Eventually, my complaint was resolved.. though there complaint handling procedure leaves so much to be desired.. I had to escalate it to UCB headquarters in Gurgaon and their Zonal Head had to intervene..wonder when will costumer service in our country come up the curve?

i dont like this brand

UBC AND SISLEY ARE COMPLETE GARBAGE!!!
I have worn their clothes for years, and have been an avid fan, but recently they have taken a "disposable" approach to their clothing. And very serious about that claim, you can really only wear their clothes a few times before they fall apart. I find it very funny that a 10 dollar jacket from the gap can last for years, but a 200 dollar jacket from the Benetton group can't even last a season, and God help you wear it daily.

they really suck!!!
[censored]e clothes for [censored]e people...save your money!!!
i was a fan, but then realized the price was going up, everything was made in china, and now the quality is complete [censored]eng garbage.

worst staff behaviour

I never ever seen this kind of worst staff in my life. I want talk to any of your manager regarding this. [protected]

Benetton wrist watch — WATCH NOT WORKING

I have ordered 1 wrist watch of benetton, i got watch on time, But watch is not working some time its works some time stop, my order no is: 49260, Invoice no : 39215 .
Product is; 1426 . Order given 12/Jan

I recived watch from add :- 11/2, Vikas Nagar
Link Road, Naga Sandra P.O.
Tumkur main Road Banglore
Kaviraj House Ware .

united color watch and other watch — Product not delivered till now

Hii,

This is Bheem from hyderabad, i have purchase 2 watches from u, i have booked from product on india today my order no is [protected].Kindly tell me the delivery status.

Thanks and Regards
Bheem Rao

hi, i also planning to order that. so what do u suggest.

lets say if the watch is working, then do u think it is a good option to buy. how is quality of the watch???

I ordered for the UCB watch from AVA merchandising. When i received the parcel i found that the glass on the watch was broken and since some glass pieces had fallen inside the watch was not working. I called the Customer care and they registered a complaint and they said they will send a new watch and they asked me to send the damaged watch to the courier person who comes to collect it. Since they said they will replace the product i purchased two more watches. It has been about 8 days and still the courier person has not come to pick it up. The other two watches that i ordered have been delivered in a good working condition. I called the AVA customer care today and the customer care executive said i dont have to send the watch that has got damaged and they said still the complaint is in process and they will deliver the product asap. I am keeping my fingers crossed hoping that the watch will be delivered. Will have to wait and see.

Even i am planning to buy. What you people suggest me.

Benneton Wrist Watch — Product Not Received

I have ordered for Benneton Wrist watch and made payment by my card. I received an SMS saying that the product has been sent on 13th April 2009 ( Order No. OGA[protected] but still I am waiting for the product . Kindly help.

Hi, I have also ordered the watch throughe SBI credit card on 22 June 2009. I got the watch and it is in good and working condition. It is owesome and looks sporty. It is nice option to buy this watch. Thanks!

Reqcived the watch from Benetton; but this is not working please send me the contact details for lodging the complain

I purchased a United Colors of Benetton Wrist Watch (6AW7U891B) in the month of May, 09. After 3 months now the leather band of the watch is almost cracked and the glue of the watch is almost gone and the leather is torn out. Please replace the leather band.

Dear Sir/Madam

I purchased a United Colors of Benetton Wrist Watch (6AW7U891B) in the month of Nov , 09. for my daughter by paying Rs.399 based on imint card offer.

To my surprise, this watch does not work more than 15-20 mintues and it stops. I tried many times but it failed me and l contacted the imint card company and they did replace it so far.
Kindly replace this faulty piece with a brand new working watch of this company.

Three watches (Benneton wrist watches) were delivered against an order for one, again two were returned but the the prices of the returned ones were not refunded yet.

Benetton wrist watch — NOT YET RECEIVED

MY MEMBERSHIP NO.ITBC 09134361, ORDER NO. OGA[protected], ORDER VALUE 499/- WAS NOT RECEIVED YET. COMPLAINT REGISTRED YESTERDAY. YOUR OFFICE SAID IT WAS DESPATCHED ON 6TH JANUARY 2010. BUT SO FAR I HAVE NOT RECEIVED THE SAME. PLEASE DESPATCH THE SAME IMMEDIATELY.

I HAVE SENT SO MANY REMINDERS, BUT STILL NO REPLY FROM YOUR SIDE.

T

I am regular patron o[censored]nited Colors of Benetton, I not only love your clothing cluture but also their accessories..I have been allocated UCB card (BL57075) on[protected] but till date I have not recieved any benifits from this card...I went to UCB OUTLET (SCO - 106 - 107, Sector 17C, Chandigarh) several times in this regards but their atitude was both rude and unproffesional..This left me with no other options so I am requesting whether this card holds any previlage ??or it is of total despair..

Waiting response from your side

i bought a jeans from ucb model town jalandhar before 5 months n frm that i have only washed my jeans three times and at the last time i washed my jeans colour from the back side leather tag was spread throughout the whole jeans .i went to the shwroom again and i was not allowed to replace it...

i purchase the ladis wantch for my wife paid by credit card. But when i recedived i was completely dispointed becuse dial of the wathc was not good condition and also it was looking old so lodge the complaint to customer service by mail. In mail they given me immediatly replied and said send us watch by courier. But when i asked that peron who will pay the courier charges? till date we dont get revert from them.

i did not expect this type chip thing such like branded company

I hv also ordered the UCB watch. How it works? Is it good to receive the parcel or to send it back... coz I hv chosen to pay on delivery mode. Wot u people would suggest.

Benetton wrist watch — 2 MONTHS

DEAR SIR,
I HAD ORDERED A BENETON WRIST WATCH ON 8th JUNE,2010 BUT STILL I DIDNOT RECEIVED THE SAME. SO MANY TIMES I CALLED UPTO YOUR CUSTOMER CARE SERVICE BUT NOBODY IS ANSWRING ABOUT THE DELIVERY.THE AMOUNT DEDUCTED FROM MY CREDIT CARD RS.1090 BEFORE 2 MONTHS & THEN ALSO I DIDNOT GET THE PRODUCT. SO WHAT SHOULD I DO NOW? MY REGISTRATION NO. FOR THE PRODUCT IS 375313.

ava merchandising/i106 — no delivery

order no.366825, product code-i 106, date of booking 1/7/2010. till today i have nor recieved the product.

UCB WRIST WATCH — NOT RECEIVED YET

to IIEPL, I purchased a laptop & got an offer to win a gift item i win UCB wrist watch, n i received a message from u about dispatched speed post docket no. but i didn't received the gift product yet

can any body know the repairing center in Bangalore for UCB watch?

i purchase (30th June11) watch for me paid by ICICI credit card I minit points . But when i recedived i was completely dispointed becuse dial of the wathc was not good condition always some vapour (Mist) in side of watch

i dont no how to clam and where is in lucknow showroom

Please contact with me
Ehraz Siddiqui
[protected]

Complaint against "UNITED COLORS OF BENETTON" (Watch)


i have purchased (30th June11) watch from "UNITED COLORS OF BENETTON" for me paid by ICICI credit card i-mint points . But when i received it was completely disappointed because the dial of the watch was not in good condition and always some vapor drops (Mist) is inside the glass of the watch.

Now after two months o[censored]sed when i was twisting my wrist the dial of the watch was broken and i do not know how is it possible.

And one more thing i don't know how to claim and where is it in lucknow.

Please contact with me
Ehraz Siddiqui
[protected]
Lucknow
Uttar Pradesh

United Colors Of Benetton — Shoes Replace or Money return back

Dear Company, I have purchase a shoes from showroom o[censored]nited Colors of Benetton, Jamshedpur, Jharkhand. Within the week its got damaged badly. and now the outlate not ready to entertain for any services(Replacement or Money return back), Please do the needful Regards Subhash Pradhan [protected]

United Colors Of Benetton — misbehavior by staff member

we were shopping around in the santacruz outlet o[censored]cb...did not find anything worth shopping...a staff member spoke some abusive words to the female who was with me...it happenned in the kis section of boys...demand action as soon as possible.

i meant kids section*

United Colors Of Benetton — exchange of clothes

i sachin luthra want to tell u that the lady manager in your mall road ludhiana store is very irresponsible and don't have sense to talk to a routine customer my contact no. is [protected] you can check my shopping from this no. also kindly contact me regards sachin luthra

United Colors Of Benetton — ucb shoes damage

i purchased ucb shoes 2 months before...i use it rarely...i have noticed that the soul is damaged and color fades. i have great trust on ucb that it will maintain its quality but it makes me sad that my shoes get damage easily.kindly replace it

i bought samsung quatro before 2 months n win a gift, UCB male watch...but unfortunately it stopped working right now what should i do now..plz suggest

hi cea

extracting colour from jeans

the jeans is extracting colour .the is o[censored]cb and carrot fit

India Today Book Club — Non-receipt of the ordered item of Swatch watch (with free gift of Benetton watch) even after making the full payment

Re-producing my earlier complaint as I missed mentioning the Company name as India Today Book Club in the title..
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
I have produced the full transcript of the mail exchanges with India Today Bookclub group over the past month or so. I hope this should explain the full background and help me get some justice.

I had responded to the email from India Today Bookclub for the offer of Swatch watch alongwith a free gift of Benetton watch for a total amount of Rs. 3, 199/- against phone voucher number F73883 against my name.

My ICICI credit card # [protected] has been charged Rs. 3, 199 on Jan 3rd, 2009 vide ICICI ref # 74477489004007400978891 by India Today Book Club (Living Media) towards the above offer of gift of Swatch + Benetton watch against phone voucher # F73883.

Subsequently I heard nothing at all - no communciation whatsoever - from India Today Bookclub. I didn't receive any reference #, order # or even an acknowledgement of the credit card transaction / receipt of payment or any other details. Then, I called up the Customer care phone # on Jan 29th, 2009 and spoke to their executives who had no clue about the transaction and no further action was forthcoming as well. I sent a mail to [protected]@indiatodaybookclub.com explaining the circumstances and giving all the necessary details that I had with me.

On Feb 4th, I received an email from Mr. Zishan Ahmed (of ITBC) asking for a copy of my ICICI credit card statement to verif their records/details. I had explained very clearly to their executives during my telecon (on Jan 29th) that sharing my credit card statement is not possible as it is my personal and confidential document and in my mail, I very clearly provided them all the transaction details - the date beneficiary and reference number of the said ICICI card transaction which clearly showed that an amount of Rs. 3.199.00 was credited to their account on Jan 3rd itself - they wouldn't got any more extra information, pertaining to this transaction, from my credit card statement. I explained this to Mr. Zishan as well on Feb 7th, in reply to his nmail of 4th Feb to me.

After that date, I have not heard anything from ITBC till date, inspite of sending four more reminder emails from Feb 13th till yesterday. Am at a loss to understand the objectives of such a reputed organisation and am forced to doubt the intentions, integrity and commitment to its customers. A very sorry state of affairs indeed.

I hope I'll get some concrete reply / action plan to mitigate / solve this issue. Further, am repeatedly getting such mails of fresh offers and irritating calls to accept these offer, and most irritating aspect is to call me as one of their most privileged customer - how privilege I am to undergo this torture, I only would know about the same. To add more fuel to the existing fire, I see some offer for the very same combination of items at Rs. 1, 950 ( as against Rs. 3, 100 paid by me). I am really unable to undertsand how price can vary so much in a matter of few days.

Hope to receive your earliest and most positive response ASAP.

Regards,

Vidyasagar
[protected]
[protected]@hotmail.com
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
RE: ‏
From: Vidya Sagar ([protected]@hotmail.com)
Sent: 23 February 2009 10:19AM
To: [protected]@indiatodaybookclub.com

????????????????????????????? - Do u guys have any courtesy to respond, even after so many reminders???

S. Vidya Sagar
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE:
Date: Wed, 18 Feb 2009 12:14:54 +0000

One more reminder!!! I am not sure whether I'll get any concrete response at all...

Please let me know what you plan to do, instead of ignoring my mails or keeping quiet on the same...

S. Vidya Sagar
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE:
Date: Tue, 17 Feb 2009 10:09:24 +0000

Reminder!!!

S. Vidya Sagar
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE:
Date: Fri, 13 Feb 2009 06:18:56 +0000

Dear Mr. Zishan,

Nearly a week has passed and am yet to receive any response to my mail below. Please lemme know if you have any intentions of solving the problem and executing the order immediately (for which you have received the full payment more than a month back), or your (organisation's) intention is to just to swallow the money and not care about anything else. This, I hope, will be highly unlikely from such a reputed organisation like yours, though the response and your actions do not indicate your sincerity in any way.

I hope some immediate and positive action / response will be forthcoming from you ASAP.

Regards,

S. Vidya Sagar
[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE:
Date: Sat, 7 Feb 2009 14:38:32 +0000

Dear Mr. Zishan,

Thanks for your mail.

I have very clearly indicated in my telecon with your rep as well as in my first mail below that my credit card statement is my personal property and need not / cannot be shared with you or anyone for that matter.

I have given all the transaction details -my ICICI credit card #, the ICICI reference #, date of the transaction, the beneficiary/recipient of the amount, the exact amount, etc. in my mail below which is more than sufficient for you to check about the payment (of Rs. 3, 199/-) being charged from my account towards this transaction and received by you. These details have not been cooked or created by me, it is straight from my ICICI credit card statement.

Inspite of these details being provided to you, if you still keep on asking for the same info again and again in some pretext or the other after more than a month of receiving the payment and after more than ten days of bringing to your organisation's notice, I am left with no choice but to doubt your intentions/objectives after receiving the full payment from me.

It can no way happen that the payment has not been received into your account. If there is a problem in your system, it is your responsibility to rectify the same without

- depending on your customers to provide you proofs of payment (even after all details are provided)
- adopting delaying tactics

and arrange to fulfill the order immediately or return the money without any further delay by doing the needful at your end.

I hope I have made this clear and hope to have your most positive response without any further delay.

Await your earliest and most positive response.

Regards,

S. Vidya Sagar
[protected][protected][protected][protected]
From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE:
Date: Wed, 4 Feb 2009 12:16:45 +0530

Dear Member,

We apologize for the inconvenience cause to you.

With reference to your mail, we would like to have a scan copy of your credit card statement, so that we can check the details and help you in the same.

We assure to provide you with best service always.

For further queries and assistance please feel free to get back to us on same or call us on our helpline number(s) _

[protected] or[protected]Toll Free**)

Thanks & Regards

Zishan Ahmed

India Today Book Club
**[protected] is toll free number but only from MTNL/ BSNL.
[protected][protected][protected][protected]

From: Vidya Sagar [mailto:[protected]@hotmail.com]
Sent: Thursday, January 29, 2009 12:08 PM
To: [protected]@offers.indiatodaybookclub.com; response (ITBC)
Subject:



Hi,

This is to bring to your attention that my ICICI credit card # [protected] has been charged Rs. 3, 199 on Jan 3rd, 2009 vide ICICI ref # 74477489004007400978891 by India Today Book Club (Living Media) towards my gift of Swatch + Benetton watch against phone voucher # F73883. My cell # is [protected]. My postal code of my residential address is 560061. My residence address provided for delivery of the gift items is

S. Vidya Sagar
A-418, Brigade Komarla Residency
Uttarahalli Main Road, Subramanyapura, Chikkalasandra,
Bangalore - 560061

Ph #[protected]Resi)

Am extremely disappointed to note that neither have I heard anything till date on the despatch of the gift nor has any communication indicating any ref # or order # has been issued. I have no clue as to what is happening on this. Am not sure whether my money has gone down the drain. On calling up today, I hear from your executives (Jitendar and Priya) that they have no records in their system of such a transaction. This is even more disappointing and highly unexpected from a reputed organisation like yours. I was asked to provide the copy of my card statement showing this transaction. I politely decline to do so as this is my personal document and I consider it too confidential to be shared.

I hope the concerned people in your esteemed organisation take note of this and take some immediate action to restore confidence back in your organisation and ensure that the gift (two watches) are sent immediately to me, as ordered. I hope some concrete information on the same will be forthcoming immediately as a reply to this mail.

Please let me know if any further details are required from my end to execute the order immediately.

Awaiting your earliest reply/confirmation.

Regards,

S. Vidya Sagar

--- On Sun, 1/3/09, [protected]@indiatodaybookclub.com <[protected]@indiatodaybookclub.com> wrote:


From: [protected]@indiatodaybookclub.com <[protected]@indiatodaybookclub.com>
Subject: Order Confirmation from India Today Book Club
To: [protected]@yahoo.co.in
Date: Sunday, 1 March, 2009, 10:05 AM


Dear Mukund Tatke

Thank you for your order. We wish to inform you that your order has been put under
process with order no INTERNET/0GA[protected]. The order value is Rs. 999. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club
with reference to abovementioned letter, i have ordered for not only CDs but also the flight tickets and 3days and 2 nights stay at any destination, i have never received the coupons, then I tried to claim my free gift on your site www.bookstoday.inpromos.html but still this effort is also failure, i tried to call on no. given by you as under[protected] but still i could not get satisfactory relief. pl. satisfy me to the effect of my query Thanks Mukund Tatke

reminder of yesterday's complaint, i am repeatedly trying your phone no. but it is always busy or no network. pl. attend my complaint immediately

Hi vidya sagar

i do agree to your complaint, since i have been cheated by these buggers...i signed up for reader digest offer with india today they gave false promise and money went of from my abn card...these fellows are really a cheat...just file a case in consumer court and ask for compensation from india today dont leave them...even im going to do that soon...

dear friends plz dont ever believe these kind of offers...better you can pay and take it from shops, doing any transcation online that tooo with tese kind of magasine company is risk...

just think nothing is free in this world...

thanks
lawrence

Vidyasagar/ Lawrence,

You are absolutely right. These big companies are nothing but big time thugs. I had also ordered for a swatch. I found that my account had been debited for an amount higher than what they had mentioned. After several enquiries, I was told that I had ordered some Agatha Christie CD's for which I have been charged and will be charged in the future as well. I immediately told them to cancel my order and refund me the amount.

I corresponded with the company about refund of the amount, but every time a new person answered and I had to give him all the details right from scratch. On two occasions I sent them the scanned copy of my Credit Card statement (which is very risky, esp. with companies like these). One fine day they tell me that the watch has already been despatched! When I told them I had requested for cancellation of the order, they told me to refuse to accept the parcel (of swatch) when it was delivered to me. And then the amount would be refunded to me.

After all that had happened, I knew there was no way I would get my money back. So when the watch came, I unwillingly accepted it, despite them having cheated my by charging more. As they say in Hindi... "Bhagte bhoot ki langoti bhali". I thought if I refused the watch, I would lose the watch as well as my money. And seeing your experience, I think that is exactly what would have happened.

Besides, the above tactics, these companies also make profits my mentioning in small letters "Handling charges of Rs... extra".

It is high time someone takes these cheats to the consumer's forum. It is surprising how such a well-known and (until now) respected group can stoop so low.

Mr Vidyasagar,

I very much appreciate your attempt to bring to light the invalidity of such mails. I was about to click on an offer when I thought I will check the real price of the products if it's available somewhere in the Internet. That brought me to this link and I am glad I came to the right place. Would like to know if you ever get to see those products?

That's very sad you have not received your order till date. However the market price of their product is much more cheaper than what they claim in their offers. Also their products what they sent are not in good condition.

It's very disappointing incident. I also got this offer and paid Rs.3, 199 but i got the product deliver in 15 days. i have two watches with me right now.. but after reading your incidents.. i m getting feared the swatch watch wat i m having is a real one or not..?? i think its all due to the improper regulations on the online transactions.. govt shd take necessary steps towards Regulating this market which is growing very much in India.. i donno whether our politicians even aware of wats this means???

Dear Mr. Narayan Murty Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Thanks Mr. Vidyasagar for posting your experience. I too got a similar offer and was just checking out the actual prices for Benetton stuff, when I came across this. You have helped me make my decision. Thanks again and Goodluck.

Order for Swatch and Benetton Watch — Product not delivered even after 4 months

below is the detail of mail i have sent to INDIA TODAY BOOK CLUB but i have not received any satisfactory reply from this organisation. i think this organisation is cheating the customers. i am also in process of filing FIR with Delhi police for this act of cheating and fraud.





Dear Dominic

I am very much surprised and ashamed to see the attitude and response you people are giving to the customer. i have never seen before this type of customer support of any company in India.

I am continuously writing as well as making phone calls to India today book club. sometime I am told that i will receive the products/goods in 10 working days and sometimes i have been told that there is no record of ref ID No. [protected] as well as my Mobile No.[protected]

I am receiving 4 to 5 message from your organization regarding various offers and your customer support executive is telling me that there is no record of my Mobile. how it could be possible?

now I am to understood that i have been cheated by India Today Book Club and if I will not receive any communication from your side then i will be forced to file an FIR for this act of cheat.

thanking you.


Anirudh Singh
Inspector, Service Tax


----- Forwarded Message ----
From: Aniruddh Singh <[protected]@yahoo.co.in>
To: [protected]@indiatodaybookclub.com; india today <[protected]@indiatodaybookclub.com>
Cc: [protected]@offers.indiatodaybookclub.com
Sent: Thursday, 9 April, 2009 4:45:27 PM
Subject: Fw: Order for Swatch and Benettan Watch


Dear Dominic

I am very much surprised and ashamed to see the attitude and response you people are giving to the customer. i have never seen before this type of customer support of any company in India.

I am continuously writing as well as making phone calls to India today book club. sometime I am told that i will receive the products/goods in 10 working days and sometimes i have been told that there is no record of ref ID No. [protected] as well as my Mobile No.

I am receiving 4 to 5 message from your organization regarding various offers and your customer support executive is telling me that there is no record of my Mobile. how it could be possible?

now I am to understood that i have been cheated by India Today Book Club and if I will not receive any communication from your side then i will be forced to file an FIR for this act of cheat.

thanking you.


Anirudh Singh
Inspector, Service Tax


----- Forwarded Message ----
From: Aniruddh Singh <[protected]@yahoo.co.in>
To: india today book club <[protected]@offers.indiatodaybookclub.com>
Cc: [protected]@indiatodaybookclub.com
Sent: Thursday, 19 March, 2009 3:01:25 PM
Subject: Fw: Order for Swatch and Benettan Watch


Dear Dominic

I have sent my complete postal address to you on 10.03.2009 but i have yet not received any response from your side.

in the absence of any communication or assurance from your side i am harassed and exploited by your organisation. i again request you to kindly dispatch the goods immediately as the matter has already too much delayed.

if i don't have any positive response from your side i will be forced to seek any other legal remedial action.


thanking you.


Anirudh Singh


----- Forwarded Message ----
From: Aniruddh Singh <[protected]@yahoo.co.in>
To: Order <[protected]@indiatodaybookclub.com>
Sent: Tuesday, 10 March, 2009 1:49:04 PM
Subject: Re: Order for Swatch and Benettan Watch


Dear DOMINIC

thanks for your reply.


My complete postal address is

Anirudh Singh
A-131, IInd Floor, Parsvnath Paradise
Mohan Nagar, Sahibabad, (near Mohan nagar Crossing)
Ghaziabad
Mobile No. [protected]


kindly do the needful at the earliest

thanking you.


Anirudh Singh


[protected][protected][protected][protected]
From: Order <[protected]@indiatodaybookclub.com>
To: Aniruddh Singh <[protected]@yahoo.co.in>
Sent: Monday, 9 March, 2009 4:02:26 PM
Subject: RE: Order for Swatch and Benettan Watch


Dear Member,



We apologies for the inconvenience caused to you in this regard.

We request you to provide us your complete mailing address so that we can forward your order details to our concerned department and arrange to updated your order details in our record soon and dispatch the same.

Assure you of our best possible services always.


We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] 1024242 toll free, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards

Dominic Savio,

India Today Book Club


[protected][protected][protected][protected]

From: Aniruddh Singh [mailto:[protected]@yahoo.co.in]
Sent: Monday, March 09, 2009 11:25 AM
To: [protected]@indiatodaybookclub.com
Subject: Re: Order for Swatch and Benettan Watch



DEAR DOMINIC

As you carefully read my message then you will find that i have already attached scanned copy of my credit card statement showing the debit particulars of Rs. 3199/-

for your convenience i am attaching the copy of credit card once again. i hope you will find the same in order and do the needful at the earliest as the matter has already been delayed.

Anirudh Singh

[protected][protected][protected][protected]

From: Order <[protected]@indiatodaybookclub.com>
To: Aniruddh Singh <[protected]@yahoo.co.in>
Sent: Saturday, 7 March, 2009 3:53:11 PM
Subject: RE: Order for Swatch and Benettan Watch

Dear Member,



Thanks for your mail to us,



With reference to your mail, we request you to provide us the scanned copy of your credit card statement, so that we can do the needful soon.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] 1024242 toll free, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards

Dominic Savio,

India Today Book Club

[protected][protected][protected][protected]

From: Aniruddh Singh [mailto:[protected]@yahoo.co.in]
Sent: Friday, March 06, 2009 2:42 PM
To: [protected]@indiatodaybookclub.com
Subject: Fw: Order for Swatch and Benettan Watch




----- Forwarded Message ----
From: Aniruddh Singh <[protected]@yahoo.co.in>
To: [protected]@indiatodaybookclub.com
Sent: Monday, 2 March, 2009 4:37:06 PM
Subject: Fw: Order for Swatch and Benettan Watch


this is with reference to the discussion i had with the executive Sh ravindra in respect of ref No. [protected], who told me that there is no detail of payment of Rs. 3199/- in their records. i have also received a message from TA-Bookclub on 27.02.2009 in which it is stated that "Ur order with bookclub for swatch & benetton watch for Rs.3199 failed on credit card. you can pay by cash on delivery".

in this regard i wish to inform you that an amount of Rs. 3199/- has been charged from my credit card on 14.01.2009 and as discussed with your executive, a scaned copy of credit card statement showing the details is attached with the mail for necessary action at your end. kindly expedite the same and dispatch the goods immediately or credit the money in my account.



thanking you

anirudh singh

plz send me these kinds of offers...

India Today Book Club/Benetton watch — Non-receipt of Benetton watch

Based on an e-mail offer from India Today Book Club on my above-metioned id, I purchased 1 no. Benetton watch on 27.04.09 for Rs. 499/- thru credit card.

I recd confirmation in my mail as well as mobile that the payment for the above watch has been recd and the order no. 0GA[protected] has been processed at their end and it will take 3-4 weeks delivery time.

I called up India Today Book Club's office several times and they replied that the watch has been despatched on 01.05.09 thru Dartmail Courier service vide Document No. [protected] but i haven't yet recd the same.

Plese look into the matter and help me out.

Thanks & Regards
Jitesh Kr. Singhi
[protected]

Benetton Watch — not got the free gift

Hello,
india today seems to be a big fraud.
I purchased one beneton watch of 2598 Rs. form indiatoday bvook club & I got one free holiday voucher of 5000 Rs. & air ticket of 7000 Rs. But the weblink which they provide does not work & can not activete my free holiday voucher number. I rang to customer care at least 15 times form last 2 months. holiday voucher activation timwe is 60days. and they are wasting times in making the customer fool. really a big fraud.

can somebody tell me where I can lodge a complaint aginst indiatodaybookclub & can take a stirct legal action aginst them

I am still waiting for my problem to be solved.

Again I today called the customer care at [protected], & they told me the holiday voucher no. is wrong & they told me that I will receive correct no. within 24 hours.

Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of indiatodayname, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging them, please provide me the correct & valid holiday voucher number.


Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details theysolve my problem.

I am waiting for feedback from indiatoday, if theyare really bothered about customer convenience satisfaction.

Hey vidya,
i bet you would have ordered throuch their IVR calling so din't they give you any order number for further reference?
i ordered the same swatch watch but no free benetton watch but that reached me in around 8 days but before that i received a mail stating the order number.
anyways dude you can scan and send the credit card statement because there is nothing in the statenent that they already do not know, i understand your situation coz i have been facing the same for another order that i placed, and you can take a xerox of statement and strike off other payment details that you dont want to share and send.

Dear Indai today,
tnkz for gining me reebok sheo and benetton wath but wath is not working plz give me add in my locallity
for excheng this wath

thkz and regat
fasahatullah khan

my addres is aurangabad maha rashtra india and cell no .is [protected]

thnkz

fasahatullah khan

can someone please tell me whether you get the same product shown in the pictures or do you get some other model...
I have ordered a pair of shoes and a benetton watch for 2198/-...
I have ordered by cash on delivery...
regards,
amar.

benetton watches two no — non receipt of product

I have booked the benetton watches set as per e mail given by [protected]@ intoday.in on date 12/02/2009 You will get two watches set at Rs 2150/ The screen was click by credit card no, and cvv no i was trying to book the same as offer given by them . due to certain technical fault my credit card no is not accepting, i was tried the same 2 to 3 times the credit card, but i could not sucess. <br />
Very Next day at around evening at around 8 PM, I got the call from times group no [protected], they talked politly asked for are you trying to booked the benetton watches set offer given in the email . I informed that i was tried but not suceeded, They told you can book through your mobile phone. Please stay on line after few seconds they after beep sound you can entered credit card no on moblie phone and your card will accepted amount will be credited in our account, same thing done. I got the message from ICICI bank you made a transaction of Rs Rs 2150 on 13 feb 2009 on your card no ----- at living media availble credit limit Rs -----, They informed me that your gift will reach within 15 days, Till date no parcel has received by me, I Have given my full detail address. but till date i have not received any watches from Living Media India LTd ( Times Group) . They chaeted me badly . I called them after 20 day, they told and asked for deatil address, I am still waiting their parcel. The bank has debited amount from my credit card statement Ref No 75176379046009002321961 Dated 13/02/2009 to Living media (india today). I called them so many times but could not suceeded for getting the parcel from them. spending money on the phone is not worth. <br />
<br />
<br />
This company is fraud and cheating to so many people sending e mail <br />
<br />
S.G.Dhakate <br />
Mobile No [protected]. Bangalore

Dear Mr. Somesh,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service'. Request you to provide the relevant details along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

420 company. They are selling the sub-standard product at higher price. These products are available in the local market at a damp cheap price. File a complaint at Consumer forum.

PLZ SEND MY GIFT

India Today Book Club — Delayed Delivery of Swatch Watch Order

Hi all,

I had been getting incessant mails from this company called India today Book Club enticing me with offers to buy a Reebok Fitness kit for Rs.1999 ( which is actually 3999) and then good-looking SWATCH watches for 1599 worth 4000 etc. I finally decided they must be legitimate and decided to pursue this one offer about a watch, I placed my order online, which did not fall through because of thier stupid website.

MInd you, this was the second time this was happening when I could not complete my online transaction on thier website. They would always call me back on the telephone and ask me to complete my order by phone where in I enter my Credit card details on an IVR and fulfill the order. First time I refused. But with the swatch watch, I finally managed to finish the order, ie place the order. Card got billed for Rs.1599.

This was on July 4th. Today is September 8th. More than 60 days have passed. I havent heard back from them. Not a single word. In the middle I tried calling them in frustration 4 times, everytime I get placed on hold without any customer care executive to take care of my call or tell me the status of my order.

Sometime last month, I finally did manage to get hold of a customer care executive. I asked him the status to which he replied, the watch I ordered was out of stock and hence the order could not be fulfilled.

Now what kind of stupid company is this which advertises products which are out of stock, even takes an order from a customer for the same and now does not keep up its promise to fulfill the damn order in max. of 25 days.

Kindly let me know what kind of action can be taken against such abonimably stupid people. I want to take them to consumer court and sue them for having wrongfully used my credit card and billed me for the same. and having delayed the damn order by more than 2 months, Any pointers would be great.
Has anyone else faced this dilemma with this crappy company ???
I would urge each one of you NEVER to trust this India Today Book CLub people who are criminals hell bent on swindling honest people.

Muchos Gracias and Regards
Sachin.

my subscription number for buying audio /cds is ITBC09947549. free gifts of reebok t-shirt and adidas bag has not been delivered. though you claim to have despatched with order No.0FA[protected], the gifts were not delivered.may be the blue dart couriers engaged for the work play a lot in delivering gifts.when they could deliver the cds to office though the address was residence the gift is not being delivered to office.
though the products marketed by ITBC are attractive the non prompt service in delivering gifts make us not to buy from ITBC.also, there is poor responce to phone calls. if this attitude is continued i feel it is fit case to fight in consumer court.
vishwanatha,
bangalore

India Today Book Club — India Today free Gifts promised and Never fulfilled

Dear Friends,

My Name is Dinesh , I am writing this after calling India today for more than 15 times this year for my free gift from them.I am living in Bangalore,I was interested in 20 Pack Devotional CD Pack with the free gift of Reebok shoe.

I have got the CD Pack within a week time and the reebok shoe still a mystery for me.

Oder Date: Friday, November 28, 2008, 12:41 AM
Today Date: Tuesday, September 29, 2009 3.47 PM

Almost a year. and now let me brief about your executives and their response.

1. Mukul - Just a formal follow up done with him and he said within 10 days i will get the shoes
2. Jithane - 17th June (1st week of augest Request no. 159023) Same resonse within 10 days i will get the shoe.

3.Sumith - 17th june by 12.11 Pm ( Same Response)

4. Adhil - 23-July-09, by 2.40 Pm ( Same Response)
5. Abjith - 10th Aug - 10.50AM (Within 10 Days)
6. Sathia - 24 Aug - 11.50AM Cal transfered to Ravi for confirmation on delivery
7. Ravi - Sr.Executive - Booking no given by Ravi : 0FA[protected]
8. Saritha-31 Aug - 11.40AM. Saritha said..technical problem in sending the parcel for physical dispatch.
9. Azeem Khan - Said within 7 Days shoe will be delivered.

Believing Azeem for the last and final time, i waited till date. But nothing happened. Finally realized that I was been fooled by India today book club for these many days.

Now let me take it in serious way, Though my uncle is a criminal layer here in Bangalore, he advised me to file a case on India today for their wrong commitment i just wanted to give them once more last chance.

I opted for the product only because of the Shoe, i was desperate that time.

Friends, be sure about the commitment before you go for the purchase with India Today Book Club.

Regards
Dinesh

I had also ordered a CD pack and paid Rs. 574/- as CASH ON DELIVERY, I was promised Adidas Bag and Holiday Voucher worth Rs.5000/- . till date I have not recieved any free gift from them. Also Holiday voucher asks for Rs.800/- DD as some charges. Is it safe to send this Rs.800/- the address shows some Premier Promotion Company, having P O Box and address at Bangalore.

I would appreciate if some body can throw more light on this issue of Holiday voucher.

Regards
Kuresh A Goryawala
Marol
Mumbai 400 059

Even i have ordered for a Beneton watch for 499 but cash on delivery.
i have no idea wether its going to be a real watch or fake..

Any experinces to share...

Sandeep

Benetton Watch — replacment of defected beneton watch with in one month of purchase

I had purchased a beneton watch and within one month it start troubleing i made a complaint to replace they agreed i sent through speed post but till date its moretan 5 months u didn,t received my watch back nor money.

Rgds

Satinder

United Colors Of Benetton / Sweatshirt — received one extra piece of different size in spite of ordering for only one

when i was ordering for the sweat shirt (united colors of benetton) then at that time when i clicked for XXL size then NOT AVAILABLE message was displayed..so i again clicked on XL size..but at the time of delivery i received both the sizes of sweat shirt...so now i want to return one extra piece..kindly look into the matter and intimate me the same on my email id or phone number...the sweat shirt i want to return has its description of goods as [protected]...

Please go to the store and unke mooh pe maar ke aao, say that these are defective, they have to take them back beleive me, and if they don't mail me to know the furthur procedure, as they have a very strict policy of taking the goods back with defects provided you are not at any fault, you having the bill or tag dosen't matter, just go leave the pcs to them, don't forget to take phone number of the store

I am facing the same problem with one of the jeans i purchased from UCB. Its almost gone and i have thrown that jeans over the face of shopkeeper where i purchased that jeans from. Please let me know where can i put my complaints on?



Regards
Anubhav