United India Insurance Company [UIIC] Complaints & Reviews

I was admitted in Hospital Ramzania Health Center on date 14-Jan-2022 for illness of ACUTE SEVERE BREATHLESSNESS issue in lung.
I have allready full-fill all criteria of claim of my health Insurance and provided all original copy to Insurance company and company againt ( Mr. Sunil Kumar ) mob.- [protected] approch to me for verify claim and we provided all necessary documents to him and he satisfied after that againt demand some amount of Rs 5000 for approval of claim other-wise he told me that i reject the claim, I didn't gave money and he rejected my claim with given wrong reason.
I have request you to provide me Claim amount of my insurance.
Claim amount Rs 64626.00
Attacted document :-
Hospital Admit Letter
Medicine bill
LAB Bill
LAB Reports
Hospital Bill Invoice
Discharge Report
My ID and Address

Insurancecompany : United India insurance co ltd,
Policy no [protected]P[protected]
Issuing office
UNITED INDIA INSURANCE COMPANY LIMITED
UNIVERSAL INSURANCE BUILDING SIR P M ROAD, FORT MUMBAI, MAHARASTRA 400001 PH:[protected]
Operating regional office
20000 RO 1 MUMBAI STADIUM HOUSE, FLOOR NO-5, VEER NARIMAN ROAD, MUMBAI, MUMBAI, 400020
. Rakshatpa/ TPA00018
Address 15/5, Mathura Road, Faridabad, Pin Code : 121003, Fax No :
Toll Free number [protected]
Date of admission/Date of Discharge : 06-OCT-2021/10-OCT-2021 claim no [protected]
This claim is pending since Oct 2021.
Please find the attachment.
Please do the needful at the earliest.
Regards.

Please intervene as claim is pending for settlement since last nine months.
Details are given below.
Insurancecompany : United India insurance co ltd, Policy no [protected]P[protected]
Issuing office
UNITED INDIA INSURANCE COMPANY LIMITED
UNIVERSAL INSURANCE BUILDING SIR P M ROAD, FORT MUMBAI, MUMBAI, MAHARASTRA
GREATER MUMBAI 400001 MAHARASHTRA
PH:[protected]
Name of TPA
Raksha TPA Pvt. Ltd. / TPA00018
Address 15/5, Mathura Road, Faridabad, Pin Code : 121003, Fax No :
Toll Free number [protected]

MemberId : UIC[protected]
Policy No : [protected]P[protected]
Policy Period : 21/08/2021 to 20/08/2022
Insured Name : KEWAL K. SURANA/JAIN
Claim in respect of : RITA SURANA/JAIN
Relation : Wife
Claim Ref No : [protected]

Insurance Company Number : NA
Hospital Name : Narendra Hospital

Inspite irda guidelines onMEDICAL EXPENSES INCURRED UNDER TWO POLICY PERIODS
If the claim event falls within two policy periods, the claims shall be paid taking into consideration the available sum insured in
the two policy periods, including the deductibles for each policy period. Such eligible claim amount to be payable to the insured
shall be reduced to the extent of premium to be received for the renewal/due date of premium of health insurance policy, if not
received earlier.
My mother is hospitalised but no replies on cashless approval in renewed policy period.

Claim approved by Vidal on may 7th . Claim ‘ BLR-0522-CL-0002478’
Payment did not processed and it’s been more than a month
Painful to reach insurance company for update
Reached more than 12 times and they come up with update as ( work in progress)

Fed up with Vidal tpa . Need date of payment process

Honourable sir, i lost my vehicle tn05bb3535 during the year 2018 and submitted my papers to united india insurance co ltd, they had not settled the claim yet, it is requested that the complaint may be registered and compensation for the losses may be issued at the earliest

the losses are the actual amount of claim for loss of vehicle

the pain of not disbursing the claim for past 4 years, the loss incured by spending over the hiring of car for the use of my daughter who was continiously ill since her birth,

it is hereby requested that the claim may be settled with a compensation

My father expired and had an accidental insurance policy but we didn't knew about it and intimated 10 day after the one month period and they repudiated our claim for that.You have a liability to pay accidental claim settlement.Resolve my issue or else we will complaint to consumer court

Hi Team,

One of my insurance claims[protected] submitted in Jan 2022 was approved and ready for settlement on Feb 15th, has been in the same state and has not been settled to date and there is no ETA as well.

Request you to kindly take this into regard and provide a resolution. I have tried contacting the MediAssist team and all they say is a technical problem just for me. I have been following them up regularly but no use.

As you know during the health issues, the settlement might be needed promptly else there is no meaning in obtaining the health insurance.

Thanks,
Krishna

No feedback for application number : HH[protected]; HH[protected]
Its pending last 4 months without any information. Always simply says its pending with United insurance for verification last 4 months

HH[protected] Claimed some amount but paid partial without any information. Even after that personally followed multiple times to get breakup for payment claim. That much worst behavior of insurance

This vehicle in Chennai has been running without any insurance for the past 2 years and more.

2/150
kandaswamy Nager
Pallavakam
Chennai 600041

I am sumbmit my application 05.07.2021 but no any update on my application, Regarding my Re-assessment on my clailm

I am not a directly affected party here. On my email id I receive someone else's communication about their UIIC policies. This is most likely because somewhere someone has wrongly quoted the email id. It could be that the names may be same and there's a small typo error in recording email.

Once I came to know about this, I looked for the customer care email id o[censored]IIC and informed them about this communication coming to wrong email id.
I also asked them to contact their actual customer and get the correct email id recorded in their system.

While I am not affected, someone from their policyholders is affected and they are not getting the intended communication. Instead I receive it.

Despite of my repeated requests, UIIC is not doing anything and I still continue to receive someone else's communication!!
It might result into customer dissatisfaction. I have no direct business with UIIC here anyhow.

Our five MTNL lines 28751395/28750680/28750681/[protected]/28758569 not working since last march, 2020 for which most of the bills paid

kindly check the status and mail me for any further processing or payment to start the phones please

After policy generation completed it is not possible to download the policy from the portal.

I have paid for third party policy bike payment for rs 887 by phone pe my transction id is t2109041516489440811801 and paid to [protected]@hdfcbank.

My utr number is[protected]

please confirm my details and solve this issue

thanks

COMPLAINT
I bought my 1st Mediclaim Insurance Policy No. 120100/48/11/37/02367/98 for my wife & myself for the period 1/7/98 to 30/6/99 from UIICo. Ltd. Till 17/07/2018 I renewed it every year without fail. In 2019 my wife's and in 2020 my premium doubled!

In 20 years WITH NO INTIMATION OR JUSTIFICATION by UIICo or my Agent:
-1 policy became 2
-policies got converted to Individual Health Plan(IHP) for my wife & Individual Mediclaim Policy(IMP) for me
-last year IMP was withdrawn forcing me to change to IHP & Mumbai Divisional Office 2 REFUSING to convert our 2 policies into a single Family Medicare Policy(FMP).

Last year I could communicate with UIICo Mumbai Divisional Office[protected] by email only as we were stranded in US due to Covid. Our renewals are due on 10th & 12th August. Due to UNAFFORDABILITY on 19/7/21 I again emailed DM-M2 to depute a Development Officer to help reconvert our policies into a single FMP or reduce SA/premium but there is NO RESPONSE. I followed up with WhatsApp messages to DM's Mobile No. [protected] on Monday 26th & still get NO RESPONSE.

I cannot contact the Divisional Office who have given INVALID 8 digit Tel.Nos.in their emails. Now I don't know whether I can revert back to a single FMP or renew my wife's & my policy with reduced SI again this year just like last year.

Perhaps it may be better to forget about Mediclaim Insurance just like so many citizens of the country who CAN'T AFFORD INSURANCE and continue to live the rest of our lives with the graceful will of God.

Vijay Bhandari
vijay.[protected]@gmail.com

Myself V.Thiagarajan State govt pensioner has received an approval from Tamil Nadu Govt for payment-under new health insurance scheme 2013 & 2014 claim from
United India insurance, Chennai
As per DLEC lr.no 11114/KP1/2/2020 dtd 15/10/2020. Documents were submitted on 7.12.20 to united India insurance
Till date the amount is not received by me

My current policy for the vehicle number
TN11M6811 has been missing in the pandemic .
I need to take a travel on this car
Could u please send a copy of the insurance
Actually the validity expired on 4that September 21.

Claim no.Un-6-2422.1, name : sanjay rungta.
Health policy no.052400/28/20/p101/098961.
We had submitted a reimbursement claim of rs.79205 on 06/05/2021,
we have submitted pre, post and in hospitalisation bills of total 79205 in which pre and post hospitalisation total was 45345 and in hospitalisation amount was 33860(which includes plasma therapy).

Whereas the amount reimbursed is only rs.50000/- which is not according to the policy terms.We can claim upto 10% of sum insured for pre and post hospitalisation expense, where as there is no such clause for cover of in hospitalisation expense.
The patient required plasma therapy as a part of treatment and plasma was not available in hospital as that hospital doesn't has blood bank. As per doctors advice and prescription we bought plasma from outside and the same was given to the patient. And i have informed the same to safewaytpa through a mail in which they replied that plasma therapy is payable if supported by doucments or doctor prescription, .I have sent all the supporting documents, so you cannot deny such claim. As per policy terms we can claim actual amount incurred for in -hospitalisation expense.I request you to kindly look into the matter and reimburse according to the terms.