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United India Insurance Company [UIIC] Complaints & Reviews

1.3
Updated: Jul 14, 2026
Complaints 459
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119
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United India Insurance Company [UIIC] reviews & complaints page 9

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S
samir tank
from Surat, Gujarat
Jun 28, 2018
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I have health insurance of your company.I was affected by accident and admitted in mumbai - guru nanak hospital . I submitted my details for claim and claim no. Is[protected]. Policy no. [protected]p[protected]. I got complain no. On 31/05/2018 from md-emsltd.

If you find anything wrong here in my complain, for that in advance i say sorry because i don't know how to proceed, but want my claim amount as soon as possible.

My contact no. 0 [protected] : samir a. Tank from surat.

My email address : [protected]@gmail.Com

thanking you.
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    A
    abcd12efg
    from Bengaluru, Karnataka
    Jun 28, 2018
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    I have submitted the medical bill of my husband mr. Saroj hansaria id - hhs8.[protected] which includes two bills of two different hospitals. First bill amount was rs. 2, 42, 944/- and second was rs. 2, 61, 905/-. But payment was made only for the bill amounting rs. 2, 42, 944/- and the other is not yet paid. May i know the reason why the other bill is not yet being paid and please let me know within how many days the other bill will be cleared. We have already send all the original copy to your company. I have also attached the photo copy of claim form part - a and part - b.
    All the original bills were submitted to heritage health insurance tpa, bangalore.
    I am Nochalur Santrhanam Sundarrajan retired as Asstt. General Manager SBI. My HRMS NO is 5337100
    I am holding uiic MEDI ASSIST INSURANCE TPA PVT LTDPOLICIES BEARING NOS.MA ID [protected] &540 alongwith my spouse as detailed below

    1. MDI[protected]/28/16/P[protected] MD15 [protected]
    2 MDI[protected]/28/16/P[protected] MD15 [protected]
    3.MDI[protected]/28/16/P[protected] MD15 [protected]

    The claim amounts of claims are Rs.111302/-, 105465/- and 17370/-.

    These bills claimed during Sep and October of 2017 is pending for nearly 9 months and i have received mails confirming the status as processed and approved for payment. Despite my continuous reminder i unable to receive the claim amounts.

    You are requested to immediately arrange to make payment of my above bills.

    Regards
    n s sundarrajan hrms no.5337100 mobile [protected]
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      V
      vgmajithia
      from Ahmedabad, Gujarat
      Jun 22, 2018
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      Address: 361001

      Myself is Mr M K Vaghela and was having group insurance policy o[censored]iic under dena bank employees group insurance policy. My insured ID is SE[protected] and dedicated health services is TPA. Health insurance claim of my was was submitted on19.03.2016 and claim No is DHS[protected]. DHS has sanctioned my claim but payment was returned as bank details I submitted was not matched. Thereafter I sent cancelled cheque and requested to release payhment. But inspite of my number of requested to Dedicated Health Services for releasing the claim, they informed me that now their work of sanctioning claim has over and now we can only release the payment only after the approval from uiic. Sir more than 2 years has lapsed and still I am waiting for my claim. There fore I approached you with the hope to instruct the uiic to release my claim
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        H
        Hsbhamra
        from Kandla, Gujarat
        Jun 13, 2018
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        Address: Bhavnagar, Gujarat, 364002

        I had purchased motor policy of my Vehicle no-GJ12BT-3595 from gandhidham United India insurance company office, Policy no-[protected]P[protected], Claim no- [protected]c[protected]/1, dt of accident: 29.09.2017, no decision or reply is coming from gandhidham office and ro office ahmedabad, as i am facing lots of financial burden of 8months emi, road tax, depreciation, business loss, We have also submitted all the valid documents of Vehicle with FIR and Panchnama Copy, FSL spot survey report, i had complain online greivance website i got replied that surveor has not submitted report, so i asked surveor that why you are not submitting report he replied that insurance company is denieng to take my report because of FSL report is missing, as i had submitted FSL spot report in which it is clearly mentioned that fire in vehicle was due to spark in diesel tank because bus meet with accident, no one is replying me when my claim will be settled as i email to RO office in month of feb on 21st and 24 th but no one replied me, insurance company asking for irrelevant documents FSL report, i had telehphonic complaint regarding my claim to R O office but no one replied me, I made complaint in IRDA but insurance company is not replying to them, I had made all attempts for my side but I am not getting any justice, I am waiting when my claim will be settled
        Dear Sir
        Attach DL6CP 1701 Car Photo Left side Mirror And Front Bumper No Calem Cover
        United India INSURANCE COMPANY LIMITED
        Best Regards
        Satyapal Chauhan
        [protected]
        [protected]@kafila.com
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          P
          Palnikrish
          from Coimbatore, Tamil Nadu
          Jun 1, 2018
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          Address: 641018

          Patient ms kalpana choudhry covered under policy no.041100/48/15/41/[protected]Steel authority of india limited) admitted in k. G. Hospital coimbatore, ph[protected], admitted on 24.03.16 and discharged on 31.03.16, based on e-meditek approval we discharged the patient and submitted the bill for payment to them. E-meditek checked our claim and sent to united india delhi for payment under claim closure no.203 year 2016. Several mails sent to them and united india. The claims was not yet still. Hence we request you to pay the bill immediately at your end.
          Claimed amount rs.89099/- patient phone no.[protected], hirapur,
          West bengal.
          I HAVE MOTO INSURANCE WITH YHIS COMPANY, YESTERDAY I MET WITH AN accident and my car was hit, i have to claim to repair my car but i am not able to contact because no body is picking phone in gurgaon anand rohini office
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            D
            D N sharma
            from Mumbai, Maharashtra
            May 29, 2018
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            Address: 401104

            Med save health insurance tpa ltd. - claim settlement letter dt. 29/1/2018 received by mail on 1/3/2018.
            1. The amount of rs. 8379/- deducted from the medical claim filed vide file no. 20171118b006rh04888 in respect of smt surekha sharma against health insurance policy no. [protected]p[protected].
            2. Post hospitalization claim still not settled.
            May 29, 2018
            Updated by D N sharma
            1.Deduction in medical claim of Surekha Sharma in respect o[censored]IIC health insurance policy No. [protected]P[protected] by MedSave Health Insurance TPA Ltd: Bhopal (MP) PIN. 462011- Claim settlement letter dt. 29/1/2018 attached for your reference. The amount of Rs 11134 is deducted from the total claim amount.
            2. Post hospitalization claim is still pending in reference to the above health insurance policy.

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              K
              Kadyansatpal
              from Agra, Uttar Pradesh
              May 28, 2018
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              Address: Jhajjar, Haryana, 124202
              Website: [email protected]

              I had gone to rohtak between sector 2 and sector 3 for buying vegetables from where my vehicle was theft. Vehicle no was DL 8C DG9999. I had tried my level best to find out the vehicle but I had not. 8 had tried united india customer care no so many times but not able to contact.i had gone on the spot near about 0815 pm after buying my vegetables I found my vehicles was not there.
              May 28, 2018
              Updated by Kadyansatpal
              I had gone to rohtak between sector 2 and sector 3 for buying vegetables from where my vehicle was theft. Vehicle no was DL 8C DG9999. I had tried my level best to find out the vehicle but I had not. 8 had tried united india customer care no so many times but not able to contact.i had gone on the spot near about 0815 pm after buying my vegetables I found my vehicles was not there.
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                K
                kr.Veerbhadra singh Bhati
                from Delhi, Delhi
                May 23, 2018
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                Address: 313001

                Hi,

                I have submitted invoice and cancelled cheque to the surveyor and surveyor has submitted file to regional office. It has been two months since i have done all the formalities. Still the reimbursement has not reflected in my account.

                Now i am trying to register complain online but neither customer care is available on[protected] nor the link to file complaint online is working.

                There is no transparency of the status of the claim.

                I am continuously following up with the people assigned by uiic delhi branch, but nobody is reverting. No one is taking any responsibility.

                Claim number is also not shared with me..

                My policy number is [protected]p[protected]
                Hi, We have already informed and followed up three times about the Car#DL12CM5097 accident on 12th May with pictures but never received any revert from the company and neither Inspection officer was allotted. My policy got expired but still never received any response. This is all cheating with customer.
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                  H
                  HEMAL GANATRA
                  from Mumbai, Maharashtra
                  May 17, 2018
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                  Address: Mumbai City, Maharashtra, 400089

                  My right hand was fractured and surgery performed. Till six month claim is disputed for printed name on cheque. I use current account and i am sole proprietor. Also c arm and transfer room charges were denied for 6 months and on contesting the same were allowed. Assistant doctor and physiotherapy charges beyond 60 days disallowed. This is unfair practise. As per terms and conditions insurance company cannot deduct assistant doctor charges. Also physiotherapy charges incuured within 60 days and paid after 60 days are payable. Also on proprietorship company is no company in eyes of law so insurance co could have made payment in my current account as i had provided gst certificate where my as well as my comnpanys name is mentioned. I was forced to open savings account for my claim
                  I am planning to file consumer complaint. It seems uiic is twisting law and misinterpretating terms and conditions
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                    V
                    Vijay5762
                    from Nashik, Maharashtra
                    May 8, 2018
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                    I am Vijay Bhalerao .My wife's medical claim for CKD HI-UIC-463852 is rejected for-
                    1.Any pre existing conditions as defined in the policy until 48 months of continuous coverage of such insured person have elapsed since inception of her first policy with the company.
                    I have got the claim for CKD in June 2015 Ref.Health India ID 9852594W.
                    That time i have provided the insurance policies from 2011 to 2014-15.Based on the information my claim was settled in Sept 2015.
                    Regarding the existing case i am getting different answers from TPA.
                    First time they raised the issue of CKD for which i gave referance of June 2015 case.Then they raised the issue of continuation for which i gave the details of old policies.Now Yesterday they are rejected the claim with the new reason of Genetic disorder.
                    Here i want to ask when a clain of 24K is cleared for CKD then why the claim of 240K is not cleared just because it is 240K?
                    Hence my request is to consider the claim as it is already four month old case & we insure ourselves to get the help in emergency which is not in this case.
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                      vinod804
                      from Jaipur, Rajasthan
                      May 3, 2018
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                      Address: Jaipur, Rajasthan, 302034
                      Website: www.uiic.co.in

                      I am following up from last more than 2 months and not getting any proper revert from any o[censored]nited india insurance company.. Really feeling cheated by united india insurance company, request you to kindly provide the updated status of my claim.

                      Please find below details for the same.

                      Policy no.04111/28/17/p[protected]

                      Mdid no. Md15-[protected]
                      Insured name steel authority of india ltd
                      Insurance company claim no. [protected]c[protected]
                      Claim no. Mdi13632905
                      Patient name vinod kumar meena
                      Claim type non cash less
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                        D
                        Dharam.5735
                        from Meerut, Uttar Pradesh
                        May 3, 2018
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                        Dear sir /madam i dharam pal singh state that i lodged a complaint earlier regarding in my health insurance claim of amount 11902 rupees..
                        I am continuously calling on your number [protected] and extn no 130 annd 132 also..
                        Nobody is helping, they simply passing the calls and playing a game with customer.. While taking policy you deal very fantastically and urge so politely but now when i am in need infact your customer is in need you don't bother that...
                        My policy no is [protected]p[protected]
                        My claim is pending from last three months... Is it the way to deal the customers.. It's not a huge amount.. Kindly look into the matter and please provide the fruitful solution.. It's a request of your customer.. Thanking you
                        I have submitted bills for my claim of car insurance a month back, I am continuously following up with the team but didn't get any response, I was told that money will be released within 10 days of submission of the bill but it has been more than a month. I am completely clueless regarding my claim
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                          sadhna Jadaun
                          from Meerut, Uttar Pradesh
                          May 3, 2018
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                          I dharampal singh have an health insurance policy of which no is [protected]p[protected].
                          I claimed an amount for rupees 11902 rupees and that was till now not credited...
                          Tpa assured us that they informed you. Its too late.. Kindly credit the amount please. It's urgent.
                          My medsave card no is [protected]a..
                          I am feeling that i am trapped by taking an health insurance policy from united india insurance..
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                            himan56
                            from Mumbai, Maharashtra
                            May 2, 2018
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                            Address: Lucknow, Uttar Pradesh, 226023
                            Website: www.uiic.in

                            Hi Team,

                            My vehicle no: UP32 FC7916 met with an accident on 16-Feb-2018 and it was immediately towed to Renault Bodyshop in Lucknow due to immobilize condition .
                            Bodyshop came up with a bill amount of 171539 INR.
                            But UIIC have only sanctioned and deposited the amount of 152070 INR to Renault.

                            However, my Renault Duster was covered under zero dep (head to tail) and this was the first time I met with an acccident.
                            I specifically mentioned to the Renault Store Manager Mr. Kush Tripathi to only repair the accidental part.
                            Still Mr. B.S.Pal (Surveyor) did not cleared the whole bill submitted by Renault.

                            Further, to my request, Mr. Pal denied to give a justification for the amount not being fully paid. Also, I requested him to share his official email id so that I can have a written communication on the above issue. But instead, he refused to talk to me on this topic and stopped picking-up my call. I also requested for the submitted report or DO but no help till date.

                            This is the worst situation where I am not getting any satisfactory response from United India Insurance Company.

                            UIIC being a big brand, I was expecting some support and good service but till date I have been suffering and my car is still lying in the body shop.

                            Request you to look into the issue and take corrective measure by further releasing the amount of 19469 INR else I will have to escalate it to higher level or I will take this up in consumer court.

                            Regards,
                            Himanshu Yadav
                            Hand Ph:[protected]
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                              Palak Mittal
                              from Kotkapura, Punjab
                              Apr 28, 2018
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                              Address: Moga, Punjab, 142001

                              Respected sir
                              I was admitted to the hospital from 8-oct-2017 to 11-oct-2017 due to the blockage of arteries, my ecg was also indicating heart problem due to which the doctors told me to undergo angiography regarding this i claimed for the reimbursement of my expenses under the policy no [protected]p[protected] submitting all the documents but they refused the claim. Kindly look into the matter.
                              Yours truly
                              Naresh kumar mittal
                              Mb no. [protected]
                              Chamber road
                              Moga (Pb)
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                                rajatkamboj
                                from Pundri, Haryana
                                Apr 26, 2018
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                                Address: Yamuna Nagar, Haryana, 135001

                                Sir I took a comprehensive policy of my bike Bajaj Pulsar 135cc through agent Bhavana oberoi w/o of Navneet oberoi. Firstly the agent didn't send me the policy through post so after waiting for around 1 month I myself visited him and requested him to deliver me the policy then he issed me the policy. But the policy is not proper as the policy is showing 150cc but it is in RC 135 cc. Also the policy doesn't bear proper signature of the authority and secondly It doesn't bear the required Stamp fees which is essential for every policy. When I requested him to deliver me the proper policy he infuriated at me and told me that I haven't taken the policy of a ship and it's a bike only.
                                Sir humblyI request you to help me in sending the proper stamped and signed policy with actual details and take action against such agent regarding improper conduct.
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                                  A S Cheema
                                  from Basi, Punjab
                                  Apr 21, 2018
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                                  Address: Chennai, Tamil Nadu

                                  Respectfully it is submitted that i had lodged medical claim under the abovementioned policy vide my letter dated 22.04.2017 with b/o bathinda. All the relevant documents/bills were also enclosed. Despite several letters to bo bhatinda dated 22.08.17, 31.10.17 and 10.11.17 and even i also spoke to mr. Inderjit ghosh of ludhiana office, but till date my claim has not been settled.

                                  You will agree with me that a complete one has passed but all my requests seems to have fallen on deaf ears. I therefore call upon your goodself and request you to intervene in the matter and get my medical claim passed without any further delay. Failing to receive positive response from your office i will be compelled to approach district consumers form/irda at your expenses.
                                  Thanks

                                  Yours sincerely

                                  Anokh singh cheema
                                  Dgm (Retd) from income
                                  # 648 phase 3bi
                                  Mohali 160059
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                                    gem_sachin
                                    from Jamshedpur, Jharkhand
                                    Apr 17, 2018
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                                    Address: New Delhi, Delhi, 110001

                                    My spouse was admitted and operated in sir shri ganga ram hospital on 3rd feb'18 where the total hospitalization expense was close to 1.66 lacs. I sent all the bills by 9th feb'18 and also resolved all the queries by 10th march'18. I was covered under ghpl tpa through my employer for 50k but not received any refund from the insurance company till date. Ccn no. 776003. Request you to pls intervene.

                                    Thanks & regards,
                                    Sachin kumar
                                    Mob:[protected]
                                    Apr 24, 2018
                                    Complaint marked as Resolved 
                                    I never ever received any mail or call in this regard. By yesterday, suddenly I received a message from my bank that my account has been credited.I checked and confirmed that it was the reimbursement amount of my mediclaim. I once again thank everyone in the consumer complaint team for their help and support.
                                    Apr 21, 2018
                                    Updated by gem_sachin
                                    Didnt received any update on this from the insurance company
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                                      sanjha
                                      from Delhi, Delhi
                                      Apr 17, 2018
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                                      Address: Chennai, Tamil Nadu

                                      Group mediclaim policy no: [protected]p[protected]. Claim no: 3823435. Claim of rs.28000/-disallowed. The expenses were incurred towards dressing of wound. Original bill issued by doctor submitted to paramount. The post hospitalisation expenses incurred are reasonable and medically necessary as per the discharge summary. The expenses were actually incurred by me. Request to settle rs.28000/- at the earliest.
                                      Hanumanthu. Sanyasi.
                                      Mobile :[protected].
                                      Mail: [protected]@gmail.com
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                                        Yogesh Wadhawan
                                        from Qadian, Punjab
                                        Apr 17, 2018
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                                        Address: 143001
                                        Website: yogesh_asr@yahoo,com

                                        My self yogesh wadhawan resident of plot no. 3 nawi gali gurbax nagar chabhal road amritsar (Punjab). My motercycle no. Pb02 bf 8753 is theft on 09.11.2016. I lauged a f. I. R. No.0233 dated 09.11.2016 against theft of motercycle. I complete all the formalities of insurance company. But till date company (Branch office dharam singh market amritsar (Punjab) did not give my claim amount.
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