United India Insurance Company [UIIC] Complaints & Reviews

With reference to the above subject, i would like to state that my bike has been stolen from ara. I have also registered fir in the police station. Please look into the matter and revert me at the earliest. My policy number is[protected] and my bike's registration number is br03q3930. Please send me all the required necessary process to avail the claim.

Company nt giving claim.. It's been 40 days.. It's very very frustrating.. Any of companies phone number is not working seems that they do not want to help their customers.. United india insurance and policy bazaar these two companies are fraud companies.. Government should take strict actions.. If i would have been prime minister of this country i certainly would have closed these two companies..

Hope you you will look into and will help.. Thank you in advance

We want to cover pre hospitalisation period from 1st oct 2019 for the surgery (Re cornea graft) done on 4th nov 2019, since we were waiting for the organ donor from 1st oct 2019 and, the pre hospitalisation bill is the only bill dated 1st oct 2019 with the 'advice for admission to hospital' and original investigation reports apart from medicines.in simple words, the break up is:
1st oct 2019 — advice for surgery bill amount 1200rs/-
1st oct 2019 — sonography reports bill amount 1500rs/-
11th oct 2019- medicine (Refresh liquigel eye drops) bill amount 148/-
4th oct 2019- corneal graft re surgery 80000rs/-
4th oct 2019- medicines 1537rs/-

As per the insurance company rule, they mentioned that only one month pre-hospital bills will be covered, hence they are not ready to cover the bills of 1st oct 2019.
I request, since the bills are directly in concern with the surgery with circumstantial evidence and that there are no major pre hospital bills attached, the insurance firm must cover the bills dated 1st october 2019.

My vehicle omnie mp09ba6254 got into accidental fire and it is damaged beyond repair. Policy no. [protected]p[protected] for period 18/08/2017 to 17/08/2018 named mr. Ajit kumar jain.

Accident - the vehicle was kept at repair garage when it caught fire due to spark in tail light. The fir was launched for same by garage owner with sitamau police station on the night of accident (No [protected]).

Issue with company - surveyor came and visited the site.
Despite several attempts to claim my amount in total damage surveyor is asking us to put second hand parts and repair vehicle at a repair center of his choice in order to approve claim amount.

Attached are images of burnt vehicle which appears to be beyond repair.

The date of accident was 07/10/2018 and its been more than 1 year the claim amount is not approved.

We request company officials to please take a note and give claim amount in total loss.

Irda — removal of pan number from irda portal pan lookup


Respected sir,

My name is surender kumar. I have joined united insurance india pvt ltd limited as an agent 4 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name surender kumar
Father name tara chand
Date of birth 12/07/1984
License no shown irda site 1234
Certificate no -
Type individual
Business information
Insurer name tata aia life insurance company ltd
Pan chzpk3310f
Category non life

Kindly delete my pan number in irda portal. Thank you.

Regards,
Surender kumar
[protected]@gmail.com
Mobile: [protected]

I have a honda shine bike for which i have claimed after an accident.i have a zero dep policy from united india insurance company(policy no: [protected]P[protected] .i have submitted claim on 14/10/2019 in bhopal Regional office.
The company officials(surveyor) is not giving the claim for all broken parts.Even when the part is clearly visible broken in the pics, he is denying that i will not give.On asking them why, they give weird and rude explainations that these things cant be broken in such accident.
Even when i told them that i m an old customer and i have 8 running policies in your company, they didnt even bother and said it doesnt matter.
I want to bring this to notice to officials o[censored]nited india insurance that this is is your response to customer.
I am definitely not goin to renew any policy from now on from united ans suggest people that the service is very poor in this company and customers are treates as beggers here to demand a claim.my contact no:[protected]

I'm corporate medical insured from 5 years. Policy no:[protected]p[protected]
Claim no:[protected]
The present (Hi tpa) customer care guided me to claim in domoliciary format (After listening my treatment done). I did same. But claim was simply rejected with reason:"treatment not come under domiciary". Again customer care told me that it should be applied in normal claim (Part - a and part-b forms filled). I already told 1 day (24 hours) patient was treated in hospital and referred for some other doctor and some medicine bill lost. They guided me apply in domiliciary. Now i had sent part-a, b application. They are telling it was not received. I cleary mention in hand wriiten letter about above said matter and attached with domiliciary format. They have not read n rejected simply.
Please take consideration for better process

I'm corporate medical insured from 5 years. Policy no:[protected]p[protected]
Claim no:[protected]
The present (Hi tpa) raised query insured (Guru prasad mathi) not matched with cancelled cheque name (Mathi guru prasad) which was opened as per aadhar card i claimed 3 or 4 times all are settled by paramount tpa (Past) and hitpa (Present) with same cheque names. It is intentionally creating problem to delay claim. I already sent authentic letter through my company with supporting documents. Still claim status is showing claim under process. I have sent mail to uiic and hitpa they are not responding. Please forward for better progress
Thank you,
M guru prasad

Hi! I have got a "no claim" letter from mr. Sudhanshu goswami bearing regd:1275 dated 19/09/2019 after red tap-ism of 6 months as date of loss is 16/03/19 i feel harassed as i have been paying premium since 1980 for my various motor vehicle and my various business. I have training certificate of hazardous substances along with a legal driving lisence i can attach a supporting circular that some ro don't have softwre uppdate so i request you to kindly go through attached files and the case and i hope that justice will prevail and i dont need to ring the bell of the courts and get further involved in this kindly settle my claims with due respect my policy no: [protected]p[protected], vehicle no : pb 05 q 9604
Sham gandhi [protected]

Sir my policy no[protected]p[protected], claim intimation date30/08/19 Reg no-[protected]c[protected] claim amount not credited in my account. So kindly arrange credit shortly. Not response yahma show room (Admit motors) claim should not with out deposit claim money. At a time I am not able money. I am not satisfied in insurance claim. Next time insurance other outlet

I have changed my emailid from ramaswamy. [protected]@bankofindia
Co.in to [protected]@gmail.com as the corporate emailid is no longer exists i received sms to my mobile no.[protected] asking additional information to process the claim no. 20166123. Please advice me what are all the additional information required. Please send all information to my personal emailid to enable me to furnish additional information required at the earliest. R madhaiyan ex-staff officer retired employee i'd boi139276

Sir,

I have joined in andhra bank, arogyadaan, health insurance policy as andhra bank customer.
My
Ab account no. Is [protected]
My previous health insurance card details expired on 8th june 2019.

Name: sarangabany sankar
Now age: 68 ba no. 35114 br. Code 1198
Policy no. [protected]p[protected]
Inception date 25.4.2011

I have remitted as per andhra bank pass book a sum of rs.17342 on10th june2019 as revised policy premium.

As three months lapsed till now i could not get the renewed health card to enable me to go for hospital for health problem.,

I much very greatfull, if you could give a concrete solution to get my health card as early as possible considering my age facto.

With regards
Sarangabany sankar.

Your company car policy in name of shilpa w/o sanjeev kumar patil was take. The car had accident in month of april, 2019. The insurance is in force and you have sent the inspection person and then appointed survey person. We visited and take the request information photos and all required documents submitted. Even undertaking for final settlement also given but claim settlement is delay without any reason.
The a accident date[protected] now it's 6-9-2019. It's almost 4month 15 days.. Now it is unnecessary delayed. The car show room rent is rs 300/ day. It the policy not settled. Then who will pay all bills.

I have booked a policy dated 02/09/2019 having reference no[protected]. I have already paid the amount due on same date. It now i didn't receive any soft copy for the same. Moreover i called several times and also email n times but no response from your site. Either issue soft copy or refund my money back. Other wise i will be heading towards government higher authorities.

I was diagnosed bread CA. Surgery was done. Two renowned oncologist dr boman dhabhar and dr. Rajendra badwe of data cancer advised 1. Texil plus herceptin followed by 2. Local radiation therapy 3. Followed by maintenance herceptin.

I m currently undergoing maintain herceptin. First claim lodged is no[protected], which is repudiated. Please look into the same, as two renowned oncologist has prescribed this as post surgery mandatory treatment

I thank the insurance company for clearing earlier claims

I claimed of amount rs. 22100 to insurance company and after verification the health insurance tpa approved the amount of rs 16232 on 18 june 2019 and transfer for neft to united india insurance company and he said that your amount settled within 7 working days but still complete 2 month done but our payment not settled yet. Also i go to nearest united branch but i have not received a valid reasonse and she said that contact your agent and come on friday. I m working so i can't go again and again. And i have no time to case the company i want only presraise clear the claim as soon as possible.

This is regarding my vehicle no: dlccm9565 which had got an accident dt 03rd august 2019 and following parts got damaged;
- front bumper
- left fender
- left running board
- left door
- bracket
From which front bumper and left fender already got approved by your agent mr. Pradeep kumar (India insurance co) but left running board, bracket and left door still left and mr. Pradeep asking us for fir under ipc section 427 for providing rest damages approval.
As per my claim application, my vehicle got damaged in parking area and did not harm any body except my vehicle parts. Therefore i feel fir 427 is not applicable in this case.

All the damage happened in one day therefore we are looking forward for your kind cooperation.

Sir

Reference to above subject i have been misold and being harrassed for unsettled claim without any specific reason for rejection..

Vipul medcorp (United india insurance co ltd) agent name omendra mehta.

There is no specific reason by the medical insurance company for rejection of full amount and deduction of 7000/- in my claim amount..

I am feeling disgusted as i am a regular customer and i need my entire amount.

Need an immediate positive response.

Keshav kumar
[protected]

Hi,
Sir/Madam
I have bought uiic vehicle policy by policy bazaar on 2018, after sometime my car crashed with a buffallo and got damaged .i submit my car in "SB CAR"kalyanpur kanpur on july 2018 and pick up in july last by payment 23500 rupees.SB CAR submitted my claim file no 5254 in uiic kanpur office.After one month i call to customer care excutive and asked for my claim, but the did't satisfied me.i call 1000 and more time but my claim not settled.After 10 month later i get msg from uiic that they settled my claim and settled amount credit in my account by 22/05/2019.but after 22/05/19 till today i did not get any amount .i contacted to uiic they told me that i get claim and thwy shut the file.how can i get my ammount.pls i humble request help me.
Sunil kumar
[protected]

My father Mr. Manabendra Banerjee, age 65 years, was hospitalized at Bhandari Hospital Research Centre (138-A, Vasundhar Colony, Gopalpura Bypass, Tonk Road, Jaipur-302018) on 31st March 2019 for an Arthroscopic Surgery (Arthroscopic Rotator Cuff Repair + Subacromian Decompression Right).

Few points to be noted before we proceed:

· The surgery was done on 1st April 2019 by Dr. Rajeev/Ankur Gupta

· Medical Diagnosis done for the same was – Supraspinatus + Sub Scapularis Tear Right

· H/O Fall from Bike, C/O pain Swelling of right shoulder since last 8 months, A/W Difficulty in movement

· The procedure done on my father’s right shoulder was because of an accident and not because of a body deterioration due to old age

The hospital is enlisted for cashless hospitalization with the insurance provider. With this respect, I state the following:

· On 28th March 2019, an intimation was sent by the hospital for preauthorization for the sum of Rs.2, 27, 000/- (rough estimate), (attached – scanned copy of “Request for Cashless hospitalization for Medical Insurance policy” form)

· On 29th March 2019 the hospital received an intimation of initial amount authorized as Rs.1, 35, 000/-. The terms and condition for authorization was to collect 10% co-pay on final bill. Room rent limit Rs.2, 400/- and nursing charges restricted to Rs.600 per day. The same was conveyed to us via email (attached “email”) from Mediassist (TPA) and also by the hospital over phone

· Once we got the pre-authorization then only we decided to go ahead with hospitalization and the aforesaid surgery

Now, on the day of discharge, i.e. 3rd April 2019, the following events occurred:

· The final bill of Rs.2, 41, 813/- was sent to Mediassist by the above stated hospital for approval (attached scanned copy final bill Dt. 3rd April 2019)

· Ironically, now Mediassist authorized a sum of Rs.75, 000/- only, against an earlier sanction of Rs.1, 35, 000/- (attached scanned copy email Dt. 3rd April 2019 received from Mediassit by the hospital)

· This has brought us to a juncture, where we were left stranded at the hospital for us to pay the remaining huge amount Rs.1, 66, 813/-, without which my father could not be discharged from the hospital. We have settled the bill as we did not want to be branded as a defaulter

To reiterate few of the points from above:

· The initial amount authorized was Rs.1, 35, 000/-

· The final amount authorized is Rs.75, 000/- only, while the final bill amount was Rs.2, 41, 000/-

While I was trying to contact the Mediassit for escalation, none of the phone numbers worked. When finally, I could reach one of the contacts, after a lot of effort, the answer I was given is that, “the pre-approved amount for Arthroscopic surgery is Rs.75, 000/-, we cannot do anything for resolving your situation”.

Incidentally, in spite of my raising ticket, on two occasions, for providing me with this year’s policy document[protected], I was not furnished with the same (mails and ticket details attached). Thus I was not aware of any cap or limitation. This is also deficiency in service to customer.

We take parental insurance so that we could help our parents at old age. My father is a retired man. However, under these circumstances he was compelled to pay such huge amount for which we were totally un-prepared. This amount could have come in use in future for other ailments, or some other domestic requirements.

Please address the following queries:

- If the fixed amount for Arthroscopic Surgery was Rs.75, 000/- then why did a pre-auth amount was advised as Rs.1, 35, 000/- from Mediassist, when every detail was provided by the relative hospital?

- When the authorization came for Rs.1, 35, 000/-, how could you reduce the amount to Rs.75, 000/- in the final bill? On the contrary, the final amount authorized should have been more than Rs.1, 35, 000/-, if not, at least this amount of Rs.1, 35, 000/- should have been authorized as that was already approved

- Even after repeated intimation, why was I not provided with the policy document?

- This is not an ailment due to old age, but an accident what my father has met, unfortunately. How can the both be comparable?

I expect better service from the insurance provider. I am a Wipro employee from the last 10 years. I expect that that I would be given full support from the organization. Arranging money at such a short notice was such a herculean task apart from the mental trauma what we have gone through. If I would have known during the time of pre-authorization only that we would only get Rs.75, 000/-, then we would have done some due diligence and thought other methods of payment. This entire episode has caused lot of harassment and inconvenience to my parents.

I, therefore, request you to re-examine the claim in the light of what has been stated in this communication and reimburse me the balance amount of Rs.60, 000/-.